2008-12-01 - 8621-C12-01/08 - CISC - General Correspondence
CISC Decisions
2024-11-01 - Telecom Decision CRTC - 2024-266 - CISC Canadian Steering Committee on Numbering – Consensus reports CNRE141A and CNRE143A - Public record: 8621-C12-01/08
2024-03-13 - Telecom Decision CRTC - 2024-56 - Matters related to the transition to next-generation 9-1-1 in areas with basic 9-1-1 service - Public records: 8621-C12-01/08; 1011-NOC2020-0326; 8663-C163-202107276
2023-11-02 - Telecom Decision CRTC - 2023-356 - CISC Business Process - Working Group – Consensus report BPRE099B – Updated version of the Master Agreement for Local Interconnection - Public record: 8621-C12-01/08
2023-09-15 - Telecom Decision CRTC - 2023-319 - Revised implementation date for area code 879 in relief of area code 709 in Newfoundland and Labrador - Public record: 8621-C12-01/08
2023-08-02 - Telecom Decision CRTC - 2023-235 - CISC Emergency Services Working Group – Consensus report ESRE0100 – Follow-up report on handset-based location implementation in Canada - Public record: 8621-C12-01/08
2023-05-15 - Telecom Decision CRTC - 2023-141 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE136A – Updating of the Canadian NPA Relief Planning Guideline including Appendices B and C - Public record: 8621-C12-01/08
2023-05-10 - Telecom Decision CRTC - 2023-135 - Relief for area code complexes 416/437/647 in Toronto, Ontario and 236/250/604/672/778 in British Columbia
2023-04-17 - Telecom Decision CRTC - 2023-104 - Updates to the Competitive Local Exchange Carrier Model Tariff
2022-12-01 - Telecom Decision CRTC - 2022-265-1 - CISC Emergency Services Working Group – Consensus report ESRE0074b – Proposal to Manage Multi-line Telephone Systems in the Canadian Enhanced 9-1-1 or Next-Generation 9-1-1 Environment – Amendment to paragraph 26 - Public record: 8621-C12-01/08
2022-11-17 - Telecom Decision CRTC - 2022-313 - Revisions to Master Agreement for Local Interconnection - Public record: 8621-C12-01/08
2022-11-08 - Telecom Decision CRTC - 2022-308 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE134A regarding setting aside five area codes for future relief of exhausting area code complexes - Public record: 8621-C12-01/08
2022-09-26 - Telecom Decision CRTC - 2022-265 - CISC Emergency Services Working Group – Consensus report ESRE0074b – Proposal to Manage Multi-line Telephone Systems in the Canadian Enhanced 9-1-1 or Next-Generation 9-1-1 Environment - Public record: 8621-C12-01/08
2022-09-26 - Telecom Decision CRTC - 2022-264 - Changes to the Canadian Data Interchange Guideline and migration to Transport Layer Security 1.3 - Public record: 8621-C12-01/08
2022-09-02 - Telecom Decision CRTC - 2022-237 - CISC Emergency Services Working Group – Changes to dates and direction set out in Telecom Decision 2021-210 regarding the implementation of handset-based location technology - Public record: 8621-C12-01/08
2022-07-06 - Telecom Decision CRTC - 2022-181 - Updates to the Canadian International Mobile Subscription Identify Assignment Guideline - Public record: 8621-C12-01/08
2022-04-21 - Telecom Decision CRTC - 2022-108 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE131A – Revised Appendix B, Months to Exhaust Certification Worksheet - Public record: 8621-C12-01/08
2022-02-25 - Telecom Decision CRTC - 2022-54 - CISC Emergency Services Working Group – Consensus letter on handset-based location technology implementation for 9-1-1 in Canada – Suspension of deadlines - Public record: 8621-C12-01/08
2022-02-24 - Telecom Decision CRTC - 2022-50 - Relief for area code complex 226/519/548 in southwestern Ontario - Public record: 8621-C12-01/08
2021-12-01 - Telecom Decision CRTC - 2021-393 - Relief for area code complex 819/873 in Western Quebec - Public record: 8621-C12-01/08
2021-11-12 - Telecom Decision CRTC - 2021-373 - Relief for area code complex 450/579 in the area surrounding Montréal, Quebec - Public record: 8621-C12-01/08
2021-11-10 - Telecom Decision CRTC - 2021-372 - Relief for area code complex 343/613 in eastern Ontario - Public record: 8621-C12-01/08
2021-11-10 - Telecom Decision CRTC - 2021-371 - Relief for area code complex 249/705 in central Ontario - Public record: 8621-C12-01/08
2021-11-01 - Telecom Decision CRTC - 2021-364 - Relief for area codes 438 and 514 in Montreal, Quebec - Public record: 8621-C12-01/08
2021-10-14 - Telecom Decision CRTC - 2021-340 - CISC Business Process Working Group – Reports and guidelines related to the implementation of a new competitor quality of service regime - Public record: 8621-C12-01/08
2021-08-05 - Telecom Decision CRTC - 2021-268 - CISC Network Working Group Consensus Report – Canadian traceback trial report - Public record: 8621-C12-01/08
2021-07-30 - Telecom Notice of Consultation CRTC - 2021-245 - Establishment of a CISC ad hoc committee for relief planning for area codes 226, 519, and 548 in southwestern Ontario - Public record: 8621-C12-01/08
2021-07-30 - Telecom Notice of Consultation CRTC - 2021-244 - Establishment of a CISC ad hoc committee for relief planning for area codes 236, 250, 604, 672 and 778 in British Columbia - Public record: 8621-C12-01/08
2021-07-08 - Telecom Decision CRTC - 2021-217 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE126A – Revised Appendix B, Canadian NPA Relief Planning Timeline, to the Canadian NPA Relief Planning Guideline - Public record: 8621-C12-01/08
2021-06-23 - Telecom Decision CRTC - 2021-210 - CISC Emergency Services Working Group – Consensus report ESRE0092 related to handset-based location implementation - Public record: 8621-C12-01/08
2021-05-28 - Telecom Decision CRTC - 2021-184 - Delay to relief implementation for area codes 289, 365, and 905 in southern Ontario - Public record: 8621-C12-01/08
2021-01-18 - Telecom Decision CRTC - 2021-13 - Indefinite deferral of relief for area code 709 in Newfoundland and Labrador - Public record: 8621-C12-01/08
2020-12-22 - Telecom Decision CRTC - 2020-408 Implementation of a new competitor quality of service regime - Public record: 8621-C12-01/08
2020-11-25 - Telecom Decision CRTC - 2020-379 - CISC Canadian Steering Committee on Numbering – Consensus reports CNRE129A and CNRE130A regarding updates to the Canadian NPA Relief Planning Guideline - Public record: 8621-C12-01/08
2020-11-23 - Telecom Decision CRTC - 2020-377 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE127A – Updated Canadian Emergency Service Routing Digit Block Assignment Guideline - Public record: 8621-C12-01/08
2020-11-12 - Telecom Decision CRTC - 2020-373 - CISC Emergency Services Working Group – Consensus report ESRE0086 regarding dispatchable location from originating networks - Public record: 8621-C12-01/08
2020-10-28 - Telecom Decision CRTC - 2020-362 - Relief for area codes 289, 365, and 905 in southern Ontario - Public record: 8621-C12-01/08
2020-05-14 - Telecom Decision CRTC - 2020-150 - CISC Emergency Services Working Group – Consensus report ESRE0089 regarding next-generation 9-1-1 mapping and addressing considerations – Public record: 8621-C12-01/08
2020-03-27 - Telecom Decision CRTC - 2020-109 - CISC Business Process Working Group – Consensus report BPRE098b regarding changes to the Network Management Guidelines- Public record: 8621-C12-01/08
2020-09-15 - Telecom Decision CRTC - 2019-402-2 - Rogers Communications Canada Inc. – Request for a nine-month postponement of STIR/SHAKEN implementation - Public record: 8621-C12-01/08 and 8665-C12-201507576
2019-12-13 - Telecom Decision CRTC - 2019-402-1 - CISC Network Working Group – Status of implementation by telecommunications service providers of authentication/verification measures for caller identification - Public record: 8621-C12-01/08 and 8665-C12-201507576
2019-12-09 - Telecom Decision CRTC - 2019-402 - CISC Network Working Group – Status of implementation by telecommunications service providers of authentication/verification measures for caller identification - Public record: 8621-C12-01/08 and 8665-C12-201507576
2019-11-01 - Telecom Decision CRTC - 2019-362 - CISC Network Working Group – Consensus report NTRE062 regarding the implementation of disaggregated wholesale high-speed access services - File number: 8621-C12-01/08
2019-10-22 - Telecom Decision CRTC - 2019-353 - CISC Emergency Services Working Group – Consensus report on matters related to compatibility, reliability, resiliency, and security for next-generation 9-1-1 - Public record: 8621-C12-01/08
2019-09-23 - Telecom Decision CRTC - 2019-330 - CISC Emergency Services Working Group – Non-consensus report ESRE0074 on how to best manage multi-line telephone systems in a Canadian Enhanced 9-1-1 environment
2019-08-09 - Telecom Decision CRTC - 2019-286 - CISC Business Process Working Group – Dispute regarding the inclusion of comparisons between retail and wholesale high-speed access service providers’ performance on certain quality of service indicators as a non-consensus item in a report - Public record: 1011-NOC2017-0049
2019-06-27 - Telecom Decision CRTC - 2019-226 - CISC Emergency Services Working Group – Consensus report regarding technical specifications for real-time-text-based Next Generation 9-1-1 Text Messaging - Public record: 8621-C12-01/08
2019-06-19 - Telecom Decision CRTC - 2019-215 - CISC Network Working Group – Consensus report NTRE064 regarding an interim call traceback process - Public record: 8621-C12-01/08
2019-04-29 - Telecom Decision CRTC - 2019-123 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE125A regarding return of central office codes to the Numbering Plan Area 250 assignment pool - Public record: 8621-C12-01/08 and 8698-C12-200700345
2019-01-29 - Telecom Decision CRTC - 2019-24 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE124A regarding the streamlining of the relief planning process - Public record: 8621-C12-01/08
2019-01-29 - Telecom Decision CRTC - 2019-23 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE122A regarding updates to the Central Office Code (NXX) Assignment Guideline - Public record: 8621-C12-01/08
2019-01-21 - Telecom Decision CRTC 2019-16 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE123A regarding the sunset of the Canadian Adjunct to the INC International Inbound NPA (INT/NPA/NXX) Assignment Guidelines - Public record: 8621-C12-01/08
2018-09-07 - Telecom Decision CRTC - 2018-357 - CRTC Interconnection Steering Committee – Non-consensus report 1540RE04 on the status of third-party Internet access installation orders and trouble tickets, and related process guidelines - Public record: 8621-C12-01/08
2018-08-03 - Telecom Decision CRTC 2018-241-1 - CISC Network Working Group – Non-consensus report on quality of service metrics to define high-quality fixed broadband Internet access service - Public record: 8663-C12-201503186 and 8621-C12-01/08
2018-07-13 - Telecom Decision CRTC 2018-241 - CISC Network Working Group – Non-consensus report on quality of service metrics to define high-quality fixed broadband Internet access service - Public record: 8663-C12-201503186 and 8621-C12-01/08
2018-06-28 - Telecom Decision CRTC - 2018-217 - CISC Emergency Services Working Group consensus items – Next-generation 9-1-1 technical and operational considerations and trial logistics - Public record: 8621-C12-01/08
2018-03-29 - Telecom Decision CRTC 2018-108 - CRTC Interconnection Steering Committee – Consensus reports on a proposed wireless public alerting test alert schedule and methodology - Public record: 8621-C12-01/08
2018-03-08 - Telecom Decision CRTC 2018-85 - CRTC Interconnection Steering Committee – Consensus report on a proposed wireless public alerting awareness and education campaign - Public record: 8621-C12-01/08
2018-02-23 - Telecom Decision CRTC 2018-79 - CISC Emergency Services Working Group – Consensus report ESRE0077 regarding cybersecurity best practices for public safety answering points in a Canadian 9-1-1 ecosystem - Public record: 8621-C12-01/08
2018-02-15 - Telecom Decision CRTC 2018-62 - CISC Business Process Working Group – Consensus report BPRE096a regarding readiness of Canadian carriers to implement enhanced Transport Layer Security via Applicability Statement 2 - Public record: 8621-C12-01/08
2018-02-06 - Telecom Decision CRTC 2018-51 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE121A regarding an update of unassignable NXXs in the Canadian Non-Geographic Code Assignment Guideline - Public record: 8621-C12-01/08
2018-01-05 - Telecom Decision CRTC 2018-4 - CISC Emergency Services Working Group – Report regarding the impacts of wireless service providers’ Wi-Fi calling services on 9-1-1 services - Public record: 8621-C12-01/08
2017-08-02 - Telecom Decision CRTC 2017-226-1 - CISC Emergency Services Working Group – Consensus report ESRE0071 regarding wireless 9-1-1 test calls to public safety answering points - Corrections
2017-06-30 - Telecom Decision CRTC 2017-226 - CISC Emergency Services Working Group – Consensus report ESRE0071 regarding wireless 9-1-1 test calls to public safety answering points
2017-06-16 - Telecom Decision CRTC 2017-203 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE120A regarding 555 line numbers - File number: 8621-C12-01/08
2017-04-21 - Telecom Decision CRTC 2017-108 - CISC Business Process Working Group – Consensus report BPRE095a regarding revisions to the On-boarding of New Trading Partners Guide
File number: 8621-C12-01/08
2017-02-03 - Telecom Decision CRTC 2017-38 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE119A regarding setting aside numbering plan area (NPA) codes to be used for relief of existing Canadian NPAs forecast to exhaust in the next 10 years - File number: 8621-C12-01/08
2017-02-02 - Telecom Decision CRTC 2017-34 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE118A regarding proposed revisions to the Canadian Adjunct to the Industry Numbering Committee Carrier Identification Code Assignment Guidelines - File number: 8621-C12-01/08
2017-02-02 - Telecom Decision CRTC - 2017-31 - CISC Business Process Working Group – Consensus report BPRE093c regarding revised Canadian Data Interchange Guidelines - File number: 8621-C12-01/08
2016-04-26 - Telecom Decision CRTC - 2016-150 - CISC Business Process Working Group ‒ Consensus report BPRE093b regarding revised Canadian Data Interchange Guidelines - File number: 8621-C12-01/08
2016-04-14 - Telecom Decision CRTC 2016-134 - CISC Business Process Working Group – Consensus report BPRE089b regarding the standard billing and collection agreement
File number: 8621-C12-01/08
2016-02-10 - Telecom Decision CRTC 2016-55 - CISC Business Process Working Group – Revised Model PIC/CARE Handbook. File number: 8621-C12-01/08
2016-02-10 - Telecom Decision CRTC 2016-54 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE116a – Updated Canadian Emergency Service Routing Digit Block Assignment Guideline. File number: 8621-C12-01/08
2015-12-18 - Telecom Decision CRTC 2015-560 - CISC Emergency Services Working Group – Final consensus report regarding the location of Femto and distributed small cell antennas for 9-1-1 services. File number: 8621-C12-01/08
2015-11-30 - Telecom Decision CRTC 2015-531 - CISC Emergency Services Working Group – Consensus report regarding a Next-Generation 9-1-1 network architecture standard for Canada. File number: 8621-C12-01/08
2015-11-26 - Telecom Decision CRTC - 2015-526 - CISC Business Process Working Group – Consensus report BPRE091a – Installation, Testing and Maintenance Guidelines. File number: 8621-C12-01/08
2015-11-06 - Telecom Decision CRTC - 2015-496 - CISC Canadian Steering Committee on Numbering – Revised Canadian International Mobile Subscriber Identity Guideline. File number: 8621-C12-01/08
2015-10-26 - Telecom Decision CRTC - 2015-480 - CISC Business Process Working Group – Consensus report BPRE094a regarding changes to the Network Management Guidelines. File number: 8621-C12-01/08
2015-09-23 - Telecom Decision CRTC 2015-435 - CISC Business Process Working Group - Upgrade schedule for the secure exchange of data files between telecommunications service providers and software vendors (report BPRE093a). File number: 8621-C12-01/08
2015-09-21 - Telecom Decision CRTC 2015-432 - CISC Network Working Group – Consensus report on recommendations to deal with telephony denial of service attacks against public safety answering points. File number: 8621-C12-01/08
2015-06-15 - Telecom Decision CRTC 2015-255 - CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers - File number: 8621-C12-01/08
2015-01-14 - Telecom Decision CRTC 2015-9 - CISC Business Process Working Group – Consensus report BPRE074a – On-boarding of New Trading Partners Guide. File number: 8621-C12-01/08
2015-01-09 - Telecom Decision CRTC 2015-4 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE109A – Canadian Non-geographic Code Assignment Guideline. File number: 8621-C12-01/08
2014-12-18 - Telecom Decision CRTC 2014-662 Emergency Services Working Group – Consensus report regarding the location of small cell antennas for 9-1-1 services File number: 8621-C12-01/08
2014-11-27 - Telecom Decision CRTC 2014-618 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE108A regarding changes to the Canadian N11 Notification & Implementation Guideline File number: 8621-C12-01/08
2014-11-20 - Telecom Decision CRTC 2014-603 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE106A. File number: 8621-C12-01/08
2014-08-01 - Telecom Decision CRTC 2014-404 - CISC Canadian Steering Committee on Numbering – Consensus reports CNRE102A, CNRE104A, and CNRE105A related to various numbering administration guidelines
File number: 8621-C12-01/08
2014-08-01 - Telecom Decision CRTC 2014-403 - CISC Business Process Working Group – Consensus reports BPRE077d, BPRE082b, and BPRE090a related to various guidelines
File number: 8621-C12-01/08
2014-02-07 - Broadcasting and Telecom Decision CRTC 2014-48 - CISC Business Process Working Group – Non-consensus report BPRE083c regarding service cancellation requests and disconnections in the customer transfer process
File number: 8621-C12-01/08
2014-01-09 - Telecom Decision CRTC 2014-6 - CISC Business Process Working Group – Consensus report regarding processes for calculating and billing local service request rejection charges
File number: 8621-C12-01/08
2013-10-31 - Telecom Decision CRTC 2013-584 - CISC Canadian Steering Committee on Numbering – Consensus report CNRE101A regarding application processes for test central office codes and plant test codes
File number: 8621-C12-01/08
2013-09-06 -Telecom Decision CRTC 2013-477 - CISC Business Process Working Group – Consensus report BPRE077c – Basic Listing Interchange File (BLIF) Agreement
File number: 8621-C12-01/08
2013-07-24 -Telecom Decision CRTC 2013-350 - CISC consensus report- Customer transfer process maps
File number: 8621-C12-01/08
2013-05-23 - Telecom Decision CRTC 2013-261 - CISC Business Process Working Group – Consensus report BPRE083a and non-consensus report BPRE083b regarding the customer transfer process
File number: 8621-C12-01/08
2013-04-02 - Telecom Decision CRTC 2013-168 - CISC Business Process Working Group – Consensus report BPRE085a - Carrier Services Group (CSG) Related Documentation and agreement updates
File number: 8621-C12-01/08
2013-03-14 - Telecom Decision CRTC 2013-124 - CISC Emergency Services Working Group – Consensus report regarding the In-Call Location Update feature trial and implementation
File number: 8621-C12-01/08
2012-12-11 - Telecom Decision CRTC 2012-674 - CISC Business Process Working Group – Consensus reportBPRE077b ‒ Basic Listing Interchange File (BLIF) and Complex Listing Interchange Form (CLIF) guidelines
File number: 8621-C12-01/08
2012-10-17 - Telecom Decision CRTC 2012-570 - CISC Network Working Group – Consensus reports NTRE050, NTRE051, and NTRE052 regarding IP network interconnections for voice services
File number: 8621-C12-01/08
2012-10-17 - Telecom Decision CRTC 2012-569 - CISC Business Process Working Group – Consensus report BPRE086a regarding IP network interconnection for voice services
File number: 8621-C12-01/08
2012-09-28 - Telecom Decision CRTC 2012-524 - CISC consensus report – Canadian Numbering Resource Utilization Forecast (C-NRUF) Guideline
File number: 8621-C12-01/08
2012-08-24 - Telecom Decision CRTC 2012-455 - CISC Business Process Working Group – Consensus report (BPRE070b) and the updated Special MALI (BPAGSMALI1.1)
File number: 8621-C12-01/08
2012-02-16 - Telecom Decision CRTC 2012-101 - CISC Emergency Service Working Group – Status update on the Text to 9-1-1 trial
File number: 8621-C12-01/08
2011-12-19 - Telecom Decision CRTC 2011-792 - CISC consensus report – Basic Listing Interchange File (BLIF) Guidelines (Version 2.0)
File number: 8621-C12-01/08
2011-09-08 - Telecom Decision CRTC 2011-574 - CISC Business Process Working Group – Consensus report BPRE070a regarding Type III and Type IV CLEC agreement requirements
File number: 8621-C12-01/08
2011-08-05 - Telecom Decision CRTC 2011-472 - CISC consensus reports – Manual equipment records, customer transfer process maps, and contact and escalation list
File number: 8621-C12-01/08
2011-05-19 - Telecom Decision CRTC 2011-337 - CRTC Interconnection Steering Committee consensus report – 9-1-1 Test Bed Interconnection
File number: 8621-C12-01/08
2011-05-11 - Telecom Decision CRTC - 2011-309 - CISC consensus reports – Emergency Services Working Group
File number: 8621-C12-01/08
2011-04-29 - Telecom Decision CRTC 2011-280 - CISC consensus items – Guidelines for unbundled loops and number portability and guideline for central office code assignment
File number: 8621-C12-01/08
2011-03-11 - Telecom Decision CRTC 2011-177 - CISC consensus report – Wireless E9-1-1 Phase II Stage 2 Feature Analysis
File number: 8621-C12-01/08
2011-02-11 - Telecom Decision CRTC 2011-92 - CISC Business Process Working Group – Non-consensus report BPRE075a regarding fulfillment of Type III and IV CLEC obligations
File number: 8621-C12-01/08
2011-01-28 - Telecom Decision CRTC 2011-57 - CISC consensus reports – CSCN Guidelines
File number: 8621-C12-01/08
2010-10-22 - Telecom Decision CRTC 2010-784 - CRTC Interconnection Steering Committee consensus item - Reservation of area codes for future area code relief
File number: 8621-C12-01/08
2010-09-29 - Telecom Decision CRTC 2010-724 - CISC consensus report – Canadian Numbering Resource Utilization Forecast (C NRUF) Guideline
File number: 8621-C12-01/08
2010-09-29 - Telecom Decision CRTC 2010-723 - CISC consensus report – Competitor quality of service indicators regarding Applicability Statement 2
File number: 8621-C12-01/08
2010-09-10 - Telecom Decision CRTC 2010-680 - CISC Business Process Working Group – Consensus report BPRE079a – Reduction of local service request rejections
File number: 8621-C12-01/08
2010-07-27 - Telecom Decision CRTC 2010-520 - CISC consensus item – Electronic Exchange of LSR and LSC Data
File number: 8621-C12-01/08
2010-06-22 - Telecom Decision CRTC 2010-401 - CRTC Interconnection Steering Committee consensus item – 9YY NXX Code Assignment Guidelines
File number: 8621-C12-01/08
2010-05-21 - Telecom Decision CRTC 2010-303 - CISC consensus item – Installation, Testing and Maintenance Guidelines for Unbundled Loops and Number Portability
File number: 8621-C12-01/08
2010-05-14 - Telecom Decision CRTC 2010-281 - CRTC Interconnection Steering Committee consensus item – Revised Canadian Central Office Code (NXX) Assignment Guideline
File number: 8621-C12-01/08
2010-05-14 - Telecom Decision CRTC 2010-280 - CRTC Interconnection Steering Committee consensus item – Carrier Identification Code Assignment Guidelines
File number: 8621-C12-01/08
2010-04-29 - Telecom Decision CRTC 2010-240 - CRTC Interconnection Steering Committee consensus item – Personal Communications Services Code Assignment Guidelines
File number: 8621-C12-01/08
2010-03-26 - Telecom Decision CRTC 2010-186 - CRTC Interconnection Steering Committee consensus item – Network Management Guidelines
File number: 8621-C12-01/08
2010-03-12 - Telecom Decision CRTC 2010-152 - CRTC Interconnection Steering Committee – Consensus item
File number: 8621 C12 01/08
2010-03-12 - Telecom Decision CRTC 2010-151 - CRTC Interconnection Steering Committee – Consensus item
File number: 8621 C12 01/08
2010-03-12 - Telecom Decision CRTC 2010-150 - CRTC Interconnection Steering Committee – Consensus item
File number: 8621 C12 01/08
2010-02-26 - Telecom Decision CRTC 2010-118 - CISC Business Process Working Group – Non consensus report BPRE071a – Minimum requirement for the exchange of local service request and local service confirmation data
File number: 8621 C12 01/08
2009-11-06 - Telecom Decision CRTC 2009-697 - CRTC Interconnection Steering Committee – Stage 2 features of wireless Phase II E9-1-1 service implementation
File number: 8621-C12-01/08
2009-10-23 - Telecom Decision CRTC 2009-664 - CISC Business Process Working Group – Non-consensus report BPRE069a regarding the competitor digital network DS-1 service process
File numbers: 8621-C12-01/08 and 8660-M59-200816994
2009-08-20 - Telecom Decision CRTC 2009-512 - CRTC Interconnection Steering Committee - Consensus item
File number: 8621-C12-01/08
2009-06-04 Telecom Decision CRTC 2009-328 - CRTC Interconnection Steering Committee – Wireless Phase II E9-1-1 service consensus reports
File number: 8621-C12-01/08
2009-06-02 - Telecom Decision CRTC 2009-322 - CRTC Interconnection Steering Committee – Consensus items
File number: 8621-C12-01/08
2009-05-15 - Telecom Decision CRTC 2009-281 - CRTC Interconnection Steering Committee – Consensus item
File number: 8621-C12-01/08
2009-03-12 - Telecom Decision CRTC 2009-139 - CRTC Interconnection Steering Committee – Consensus items
File number: 8621-C12-01/08
2009-02-24 - Telecom Decision CRTC 2009-88 - CISC Network Working Group – Non-consensus report NTRE044 regarding the calculation of bill and keep trunking requirements and the imbalanced minutes for the application of the imbalance tariff
File number: 8621-C12-01/08
2009-02-18 - Telecom Decision CRTC 2009-78 - CRTC Interconnection Steering Committee – Non-consensus report on the necessity of a cable carrier technician visit for an installation or transfer to an independent Internet service provider
File number: 8621-C12-01/08
2009-01-22 - Telecom Decision CRTC 2009-25 - CRTC Interconnection Steering Committee – Consensus items
Reference : 8621-C12-01/08
2008-12-16 - Telecom Decision CRTC 2008-120 - CRTC Interconnection Steering Committee - Consensus items
Reference: 8621-C12-01/08
Commission Letters
2024-07-26 - Secretary General Letter - Description: Letter addressed to the Ministry of Public Safety and the Ministry of Natural Resources and Forestry - Subject: Translation of documents produced by the Emergency Services Working Group sub-group TIF 92
2024-05-31 - Staff Letter - Description: Letter addressed to CRTC Interconnection Steering Committee and Emergency Services Working Group - Subject: Intermediary 9-1-1 call centres
2023-11-10 - Staff Letter - Description: Letter addressed to Vidéotron ltée - Subject: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages - Extension Request by Vidéotron
2023-10-20 - Staff Letter - Description: Letter addressed to the Distribution List - Subject: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages in the Event of a Default 9-1-1 Routed Call - Extension Request by TELUS
2023-10-13 - Staff Letter - Description: Letter addressed to the Distribution List - Subject: Correction to Request for Information (RFI) regarding Third-Party Call Centres’ Handling of Official Languages, 12 October 2023
2023-10-12 - Staff Letter - Description: Letter addressed to Bell Canada and TELUS Communication Inc. (and your affiliates) - Subject: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages in the Event of a Default 9-1-1 Routed Call
2023-10-12 - Staff Letter - Description: Letter addressed to the Distribution List - Subject: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages
2023-09-07 - Staff Letter - Description: Letter addressed to Emergency Services Working Group (ESWG) and Network Working Group (NTWG) - Subject: Extension of timeline for recommendations requested from CRTC Interconnection Steering Committee (CISC) regarding network resiliency, outage mitigations and notification
2023-07-19 - Staff Letter - Description: Letter addressed to Google LLC - Subject: Request for Information regarding updates to Android’s Emergency SOS Feature
2023-07-13 - Staff Letter - Description: Letter addressed to Cogeco Connexion Inc. - Subject: Follow-up request for information regarding access to French language services during a VoIP 9-1-1 call
2023-07-12 - Staff Letter - Description: Letter addressed to Bell Canada - Subject: Request for Information regarding Bell Canada’s temporary embargo for NG9-1-1 Onboarding and Go-Live Activities
2023-07-12 - Secretary General Letter - Description: Letter addressed to CISC BPWG - Subject: Extension Request for Telecom Decision 2023-104: Updates to the Competitive Local Exchange Carrier (CLEC) Model Tariff
2023-07-11 - Staff Letter - Description: Letter addressed to Canadian Numbering Administration Consortium - Subject: Canadian Numbering Administration Funding Requirements
2023-06-27 - Staff Letter - Description: Letter addressed to CISC BPWG Chair - Subject: Extension Request for Telecom Decision 2022-264: Migrations to TLS 1.3 for AS2
2023-06-23 - Staff Letter - Description: Letter addressed to CRTC CISC - Emergency Services Working Group and CRTC CISC – Network Working Group - Subject: Amendments to the request for recommendations from Canadian Radio-television and Telecommunications Commission (CRTC) Interconnection Steering Committee (CISC) regarding network resiliency and outage mitigations and notification
2023-06-15 - Staff Letter - Description: Letter addressed to Bell Canada - Subject: Request for Information regarding Bell Canada’s temporary embargo for NG9-1-1 Onboarding and Go-Live Activities
2023-05-26 - Staff Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: NPA 709 Jeopardy Suspension Plan
2023-05-25 - Staff Letter - Description: Letter addressed to Distribution List - Subject: Telecom Decision CRTC 2022-264 – Changes to the Canadian Data Interchange Guidelines and migration to Transport Layer Security 1.3 – Scheduling and testing TLS 1.3
2023-05-15 - Secretary General Letter - Description: Letter addressed to CRTC Interconnection Steering Committee Emergency Services Working Group - Subject: CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) – Extension Request for reports related to the transition considerations for Next-Generation 9-1-1 (NG9-1-1) in Canada (TIF85)
2023-05-10 - Staff Letter - Description: Letter addressed to TELUS Mobility - Subject: Approval of CO Codes 709-384, 709-385, and 709-386 while in Jeopardy Condition
2023-05-05 - Staff Letter - Description : Letter addressed to Cogeco Connexion Inc. - Subject: Request for information regarding access to French language services during a VoIP 9-1-1 call
2023-04-18 - Staff Letter - Description: Letter addressed to TELUS Integrated Communications - Subject: Approval of emergency notification for Toronto CO Code
2023-04-13 - Staff Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: Jeopardy Conditions in Area Code 709
2023-03-01 - Staff Letter - Description: Letter addressed to Apple Inc. - Subject: Request for Information regarding Apple Inc.’s Emergency SOS via satellite and Crash Detection services
2023-02-22 - Staff Letter - Description: Letter addressed to CRTC CISC - Emergency Services Working Group and CRTC CISC – Network Working Group - Subject: Requesting recommendations from CRTC Interconnection Steering Committee (CISC) regarding network resiliency, outage mitigations and notification
2022-11-07 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: 2023 Numbering Resource Utilization Forecast Survey
2022-10-24 - Commission Letter - Description: Letter addressed to CRTC Interconnection Steering Committee Emergency Services Working Group - Subject: CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) requests for extension for submission of the report related to Next Generation 9-1-1 (NG9-1-1) Additional Data Considerations
2022-05-13 - Commission Letter - Description: Letter addressed to the CRTC Interconnection Steering Committee Emergency Services Working Group - Subject: CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) requests for extension for submission of three reports regarding next-generation 9-1-1 (NG9-1-1) implementation, NG9-1-1 additional data considerations, and the improvement of wireless location accuracy
2022-05-11 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: TIF 110 – Status Update and Report Target Date
2022-01-19 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: Identifying Solutions to Resolve Numbering Exhaust
2021-12-02 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: Jeopardy Condition Suspension for Area Code Complex 819/873
2021-11-19 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: Jeopardy Condition Suspension for Area Code Complex 204/431
2021-11-18 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: Jeopardy Condition Suspension for Area Code Complex 343/613
2021-09-17 - Commission Letter - Description: Letter addressed to Canadian Numbering Administrator - Subject: Jeopardy Conditions in Area Code Complexes 204/431, 403/587/780/825 and 819/873
2021-09-03 - Commission Letter - Description: Letter addressed to CRTC Interconnection Steering Committee Emergency Services Working Group - Subject: CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) requests for extension for submission of three reports regarding next-generation 9-1-1 (NG9-1-1) implementation and the improvement of wireless location accuracy
2021-06-11 - Commission Letter - Description : Letter adressed to Canadian Numbering Administrator - Subject: Future Relief –Numbering Resource Utilization Forecasts
2021-03-11 - Commission Letter - Description : Letter adressed to CNA - Subject: Area codes 249/705 Jeopardy Situation
2021-03-01 - Commission Letter - Description : Letter addressed to the Distribution List - Subject: Area codes 343/613 Jeopardy Situation
2020-12-22 - Commission Letter - Description : Letter addressed to the Distribution List - Subject: Reporting format for competitor quality of service indicators
2020-11-24 - Commission Letter - Description : Letter addressed to Canadian Numbering Administrator - Subject: Area Codes 306/639 End of Jeopardy Situation
2020-08-14 - Commission Letter - Description : Letter addressed to Canadian Numbering Administrator - Subject: Area codes 306/639 Exhaust and Jeopardy Situation
2020-07-23 - Commission Letter - Description : Letter addressed to the CISC Emergency Services Working Group - Subject: CISC Emergency Services Working Group Consensus Report ESRE0086b Dispatchable Location from Originating Networks – Request for Information
2020-07-02 - Commission Letter - Description : Letter addressed to the CISC Network Working Group - Subject: Request for extension to the deadline for submission of the report of the traceback trial (TIF38)
2020-03-04 - Commission Letter - Subject: Extension of time in Decision 2018-357, requiring Cable Carriers to implement, at a minimum, next day batch reporting
2019-12-10 - Commission Letter - Description: Letter addressed to the Distribution list - Subject: CRTC Interconnection Steering Committee – Non-consensus report 1540RE04 on the status of third-party Internet access (TPIA) installation orders and trouble tickets, and related process guidelines - Progress Reports
2019-10-31 - Commission Letter - Description: Letter addressed to Mr. Chris Kellett - Subject: CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) requests for extension for submission of next-generation 9-1-1 (NG9-1-1) implementation reports
2019-01-29 - Commission Letter
Description: Letter addressed to the Distribution List - Subject:Extension Request for CRTC Interconnection Steering Committee Ad Hoc 1540 Wholesale High-speed Access Working Group – Update of the Proposed Process Guidelines for Third-Party Internet Access Service Orders and Trouble Tickets
2017-12-20 - Commission Letter
Description: Letter addressed to CRTC Interconnection Steering Committee Emergency Services Working Group - Subject: CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) requests for extension for submission of next-generation 9-1-1 (NG9-1-1) implementation reports
2016-08-17 - Commission Letter - Attachment
Description: Letter addressed to the CISC Emergency Services Working Group (ESWG) Subject: CRTC Staff Report on Wireless Carriers’ 9-1-1 Caller Location Accuracy Performance
2016-02-16 - Commission Letter - Files #: 8669-C12-01/01 & 8621-C12-01/08 - Description: Letter addressed to Distribution list - Subject: Wireless enhanced 9-1-1 Phase II location accuracy requirements
2016-01-22 - Commission Letter - Attachment
Description: Letter addressed to the CRTC Emergency Services Working Group (ESWG) re CRTC Staff Report on Wireless Carriers’ 9-1-1 Caller Location Accuracy Performance
2015-09-04 - Commission Letter
File #: 8665-C12-20080794 and 8621-C12-01/08
Description: Letter addressed to Mobilicity - Subject: Text with 9-1-1 service implementation for Mobilicity customers
2015-07-27 - Commission Letter
File #: 8669-C12-01/01 & 8621-C12-01/08
Description: Letter addressed to various parties - Subject: Wireless enhanced 9-1-1 Phase II location accuracy requirements
2014-04-11 - Commission Letter
File #: 8621-C12-01/08 & 8665-C12-200807943
Description: Letter addressed to the distribution List - Re: Text with 9-1-1 service user registration
2014-04-03 – Commission Letter
File #: 8665-C12-200807943
Description: Letter addressed to Data & Audio Visual Enterprises Wireless Inc. (MOBILICITY Wireless) - RE: Mobilicity Text messaging with 9-1-1 service implementation deadline
2014-01-15 - Commission Letter
File #: 8665-C12-200807943
Description: Letter addressed to Distribution List - Re: Text Messaging with 9-1-1 service implementation deadline
2013-05-22 - Commission Letter
Description: Letter addressed to CISC Emergency Services Working Group - Re: Request for an extension to submit the rollout schedule for the implementation of the Text with 9-1-1 service
2011-10-14 – Commission Procedural Letter
Description: Letter addressed to Distribution List – Re: Directive to Post CLEC Access Services’ Tariffs on the WEB
2011-07-27 – Commission Letter
Description: Letter addressed to Distribution List – Re: Telecom Decision 2011-92 - CISC Business Process Working Group - Non-consensus report BPRE075a regarding fulfillment of Type III and IV CLEC Obligations
2011-07-25 – Commission Letter
Description: Letter addressed to Distribution List – Re: Subject: Processing of Local Service Requests (LSRs) involving Multiple Resellers
2009-05-29 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressedto CISC BPWG - Subject: Requirement for Local Exchange Carriers competing in the same Local Interconnection Region to sign a Master Agreement for Local Interconnection
2009-02-18 - Commission Letter
Description: Letter addressed to Distribution List - Re: CDN DS1 Process – Follow-up to Decision 2008-68 Non-consensus Report BPRE069a
2009-01-29 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Distribution List - Re: Electronic Exchange of Local Service Requests
2008-12-05 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Distribution List - Re: Non-consensus report on the Calculation of Bill and Keep required Trunk requirements and the Imbalanced Minutes for the application of the imbalance Tariff
2008-12-01 - Commission Letter
Description: Letter addressed to Distribution List - Re: Non-consensus report on the Calculation of Bill and Keep required Trunk requirements and the Imbalanced Minutes for the application of the imbalance Tariff
Correspondences
2024-11-14 - Canadian Steering Committee on Numbering
Description: The purpose of this letter is to propose a new direction relative to the letter that was sent on 20 December 2023 concerning the request to have additional Numbering Plan Area (NPA) codes reserved for future Canadian Geographic and Non‐Geographic use.
Document: 4754984.pdf - 115KB
2024-09-27 - Northwestel
Description: Telecom Decision CRTC 2024-56, Matters related to the transition to next generation 9-1-1 in areas with basic 9-1-1 service – Progress Report
Document: 4725404.doc - 47KB
2024-09-27 - City West Cable & Telephone Corp
Description: Telecom Decision CRTC 2024-56 – City West Cable & Telephone Corp. Progress Report
Document: 4722996.pdf - 350KB
2024-07-25 - Telecommunications Alliance
Description: Promoting the introduction of area code 257 in British Columbia currently served by area codes 236/250/604/672/778 - Communications Plan
Document: 4691601.pdf - 187KB
2024-07-25 - Telecommunications Alliance
Description: Promoting the introduction of area code 942 in Toronto, Ontario, currently served by area codes 416, 437 and 647 - Communications Plan
Document: 4691600.pdf - 211KB
2024-02-29 - Québecor
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (« Décision 2015-255 »), et du paragraphe 17 de la Décision de télécom CRTC 2022-91, Groupe de travail Services d’urgence du CDCI – Rapport de consensus ESRE0094 – Mises à jour aux points de référence en matière d’exactitude de la localisation des appels à partir d’appareils sans fil établis dans la décision de télécom 2019-120 (« Décision 2022-91 »), Québecor Média, au nom de ses filiales Vidéotron et Freedom, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron et Freedom quant à l’exactitude de la localisation des appels au service 9-1-1 effectués à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (« CASP »). Lesdits résultats sont fondés sur les données recueillies par Vidéotron et Freedom pendant la période du 1er janvier 2023 au 31 décembre 2023.
Document: 4567170.docx - 216KB
2024-02-29 - Rogers Communications Inc.
Description: As per the procedure set out in CRTC Letter dated February 16th, 2016, Rogers Communications Canada Inc. (“Rogers”) is filing herein its tenth location accuracy report for the period of January 1st, 2023, to December 31st, 2023
Document: 4566503.zip - 926KB
2024-02-29 - TELUS Communications Inc.
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission, within 12 months of the date of TD 2014-415, on their respective performance in meeting the outlined location accuracy requirements detailed in TD 2014-415. In TD 2015-255, the Commission approved the ESWG’s Consensus Report entitled Wireless E9-1-1 Phase II Location Accuracy – Monitoring Process, and also required wireless carriers to file subsequent follow-up location accuracy reports at the end of February of each year on a go forward basis.
Document: 4566416.pdf - 394KB
2024-02-29 - Bell Canada
Description: In keeping with the Commission's directions in Decision 2014-415 as amended by Decisions 2015 255, 2017-119, 2019-120, 2022-91, and 2023-339, we are submitting, on behalf of Bell Mobility, our tenth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points (PSAPs) that provide wireless enhanced 9-1-1 service in our serving area. The Attachment provides the aggregated results for each province served and is based on data collected covering the period from 1 January 2023 to 31 December 2023. The report includes analyses of results, consistent with the Commission's directions in Decision 2015 255, and with the latest Updates to the Wireless Location Accuracy thresholds recommended by the CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) in its 9 March 2023 Consensus Report ESRE0103.
Document: 4566378.zip - 67KB
2024-02-29 - Bragg Communications Inc.
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068.
Document: 4565760.pdf - 141KB
2023-12-20 - Canadian Steering Committee on Numbering
Description: Request to have additional NPA codes reserved for future Canadian Geographic and Non‐Geographic use
Document: 4518679.pdf - 41KB
2023-12-14 - ESWG
Description: Extension Request for the Report Directed in TD 2023-235
Document: 4513511.pdf - 41KB
2023-11-28 - Québecor Média Inc.
Description: 1. Conformément aux directives du Conseil énoncées dans ses lettres du 12 octobre 2023, du 13 octobre 2023 et du 10 novembre 2023, Québecor Média, au nom de Vidéotron, soumet par la présente ses réponses à des demandes de renseignements.
Document: 4501310.docx - 107KB
2023-11-15 - Mobilexchange Ltd.
Description: As a veteran of the telecommunication industry and as a concerned citizen, I ask you to consider these comments, as part of the Commission review of the requested potential postponing of the decommissioning date of the analog 911 and the deployment of the digital NG911 systems
Document: 4497411.pdf - 202KB
2023-11-14 - ESWG
Description: In June 2023, the CISC Emergency Services Working Group (ESWG) filed the subject status report, with a commitment to undertake additional work that was completed at the CRTC hosted ESWG Workshop in Ottawa the week of October 23rd, 2023.
Document: 4507577.pdf - 145KB
2023-11-14 - 8x8 Inc.
Description: 8x8 Inc. ("8x8") Response to Requests for Information regarding Third-Party Call Centres’ Handling of Official Languages
Document: 4501701.pdf - 2987KB
2023-11-14 - Rogers Communications Inc.
Description: Requests for Information regarding Third-Party Call Centres’ Handling of Official Languages – Rogers’ Responses to RFIs
Document: 4493143.doc - 1760KB
2023-11-14 - TELUS Communications
Description: Third-Party Call Centres’ Handling of Official Languages in the Event of a Default 9-1-1 Routed Call and VoIP-originated 9-1-1 call – Commission staff request for information (“RFIs”) – Response of TELUS Communications Inc. (“TELUS”)
Document: 4493034.zip - 1613KB
2023-11-14 - Cogeco Communications
Description: Référence 8621-C12-01/08 – Demande de renseignements concernant le traitement des langues officielles par les centres d’appel tiers – Réponses de Cogeco
Document: 4493019.docx - 92KB
2023-11-14 - Bell Canada
Description: Third-Party Call Centres’ Handling of Official Languages in the Event of a Default 9-1-1 Routed Call – Request for Information – Responses
Document: 4492986.zip - 179KB
2023-11-14 - Bell Canada
Description: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages – Responses
Document: 4492951.zip - 178KB
2023-11-14 - TekSavvy Solutions Inc.
Description: CRTC Request for Information regarding Third-Party Call Centres’ Handling of Official Languages — (CRTC File 8621-C12-01/08) — TekSavvy response to Requests for Information
Document: 4492922.zip - 299KB
2023-11-14 - Eastlink
Description: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages
Document: 4492851.zip - 433KB
2023-11-14 - Iristel
Description: Iristel reply to Commission Request for Information on Third-Party Call Centres’ Handling of Official Languages (Ref: 8621-C12-01/08)
Document: 4492718.zip - 313KB
2023-11-10 - NorthernTel
Description: Annual 9-1-1 Rate Calculation
Document: 4492506.zip - 40KB
2023-11-10 - Fibernetics Corporation
Description: Request for Information regarding Third-Party Call Centres’ Handling of Official Languages - Reference 8621-C12-01/08 - Response of Fibernetics Corporation
Document: 4492002.pdf - 649KB
2023-10-17 - Telus Communications Inc.
Description: Third-Party Call Centres’ Handling of Official Languages in the Event of a Default 9-1-1 Routed Call – Commission staff request for information (“RFIs”) – Extension Request by TELUS Communications Inc. (“TELUS”).
Document: 4475978.pdf - 389KB
2023-09-29 - Telecommunications Alliance
Description: This plan identifies advertising and public relations strategies and tactics the Telecommunications Alliance (TA) will undertake to generate awareness for the introduction of the new 879 area code in 2024.
Document: 4467368.doc - 342KB
2023-09-28 - Cogeco Communications inc.
Description: Demande de renseignements supplémentaires concernant l’accès aux services en français lors d’un appel 9-1-1 effectué par les abonnés des services VoIP – Réponse additionnelle de Cogeco
Document: 4467340.doc - 85KB
2023-08-18 - CISC Business Process Working Group
Description: Telecom Decision CRTC 2022-264 directed TSPs to migrate the encryption of AS2 links from TLS 1.2 to 1.3 by 30 June 2023. I wrote to you on 5 May 2023, requesting the Commission’s assistance to reach out to companies who were not ready to schedule or test TLS 1.3. On 25 May 2023, the Commission issued a letter to the companies identified in the 5 May 2023 letter, advising the companies to expedite their preparation for testing. This letter was very helpful to the cause, bringing many service providers to the table.
Document: 4442994.zip - 26KB
2023-08-03 - Google LLC
Description: I write in response to your July 19, 2023 letter regarding accidental 9-1-1 calls between April 2023 and May 2023 and Android’s Emergency SOS feature. Please see below for responses to each of your requests.
Document: 4432236.doc - 260KB
2023-07-28 - Cogeco Communications inc.
Description: Demande de renseignements supplémentaires concernant l’accès aux services en français lors d’un appel 9-1-1 effectué par les abonnés des services VoIP – Réponse de Cogeco
Document: 4427941.docx - 85KB
2023-06-28 - Emergency Services Working Group (ESWG)
Description: Public Safety Answering Points (PSAPs) want to alert the Commission to a situation which has had a dramatic negative affect on 9-1-1 call answer service in Canada and around the globe. Between April and May of this year numerous PSAPs around the globe including those in Canada, experienced a substantial increase of accidental wireless 9-1-1 calls. PSAP participants from the CISC Emergency Services Working Group (ESWG) and NENA (National Emergency Number Association) Ontario initiated a survey which shows a dramatic increase of 22% (on average) in one month (April-May 2023) of accidental wireless 9-1-1 calls.
Document: 4406798.pdf - 252KB
2023-06-26 - Bell Canada
Description: Pursuant to the Commission staff letter dated 15 June 2023, we are providing our responses to the Commission's Requests for Information.
Document: 4403028.zip - 156KB
2023-06-15 - CISC Business Process Working Group
Description: Telecom Decision CRTC 2023-104 requested the BPWG to continue and finalize its review and updates to the two CLEC model tariffs and the CLEC User’s Guide and file final versions of these documents with the Commission for approval by 17 July 2023.
Document: 4389594.docx - 19KB
2023-06-14 - CISC Business Process Working Group
Description: Telecom Decision CRTC 2022-264 directed TSPs to migrate the encryption of AS2 links from TLS 1.2 to 1.3 by 30 June 2023. I wrote to you on 5 May 2023, requesting the Commission’s assistance to reach out to companies who were not ready to schedule or test TLS 1.3. On 25 May 2023, the Commission issued a letter to the companies identified in the 5 May 2023 letter, advising the companies to expedite their preparation for testing.
Document: 4387803.docx - 18KB
2023-06-12 - CISC Business Process Working Group
Description: Telecom Decision CRTC 2022-264 (the Decision) directed TSPs to migrate the encryption of AS2 links from TLS 1.2 to 1.3 by 30 June 2023.
Document: 4382313.docx - 19KB
2023-05-10 - Cogeco Communications inc.
Description: Cogeco Communications inc., pour et au nom de sa filiale Cogeco Connexion inc. (ci-après «Cogeco»), soumet la réponse suivante à la demande de renseignements du Conseil, datée du 5 mai 2023, en lien avec le sujet susmentionné.
Document: 4346191.doc - 90KB
2023-05-05 - CISC Business Process Working Group
Description: Telecom Decision CRTC 2022-264 directed TSPs to migrate the encryption of AS2 links from TLS 1.2 to 1.3 by 30 June 2023. AS2 links are used by trading partners to exchange files for services such as local number portability, PIC/CARE, directory listings and the exchange of billing and collection data.
Document: 4340221.doc - 35KB
2023-05-01 - Bell Canada
Description: In Decision 2022-284, the Commission issued a number of determinations related to the permissibility of hosted call handling solutions (CHS) for public safety answering points (PSAPs) in the context of next-generation 9-1-1 (NG9-1-1). The Commission also directed in Decision 2022-284 that in the event that new or updated NG9-1-1 user-to-network (UNI) specifications are not required for interconnection of the NG9-1-1 networks to demarcation points located at hosted CHS sites, NG9-1-1 network providers are to advise the Commission of this by way of a letter filed by 30 April 2023, which must include any relevant explanation as to why new or updated UNI interconnection specifications are not necessary.
Document: 4337143.doc - 35KB
2023-03-31 - Apple Inc.
Description: Attached hereto are Apple’s responses to the questions in Commission Staff’s letter of 1 March 2023 concerning the above-referenced matter.
Document: 4325570.zip - 277KB
2023-02-28 - Telus
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission, within 12 months of the date of TD 2014-415, on their respective performance in meeting the outlined location accuracy requirements detailed in TD 2014-415. In TD 2015-255, the Commission approved the ESWG’s Consensus Report entitled Wireless E9-1-1 Phase II Location Accuracy – Monitoring Process, and also required wireless carriers to file subsequent follow-up location accuracy reports at the end of February of each year on a go forward basis.
Document: 4309205.pdf - 377KB
2023-02-28 - Rogers Communications Inc.
Description: As per the procedure set out in CRTC Letter dated February 16th, 2016, Rogers Communications Canada Inc. (“Rogers”) is filing herein its ninth location accuracy report for the period of January 1st, 2022, to December 31st, 2022.
Document: 4309160.zip - 955KB
2023-02-28 - Rogers Communications Inc.
Description: As per the procedure set out in CRTC Letter dated February 16th, 2016, Rogers Communications Canada Inc. (“Rogers”) is filing herein its ninth location accuracy report for the period of January 1st, 2022, to December 31st, 2022.
Document: 4309156.docx - 898KB
2023-02-28- Québecor Média
Description : Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (« Décision 2015-255 »), et du paragraphe 17 de la Décision de télécom CRTC 2022-91, Groupe de travail Services d’urgence du CDCI – Rapport de consensus ESRE0094 – Mises à jour aux points de référence en matière d’exactitude de la localisation des appels à partir d’appareils sans fil établis dans la décision de télécom 2019-120 (« Décision 2022-91 »), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 effectués à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (« CASP »). Lesdits résultats sont fondés sur les données que Vidéotron a recueillies pendant la période du 1er janvier 2022 au 31 décembre 2022.
Document : 4309148.docx - 218KB
2023-02-28 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2014-415 as amended by Decision 2015 255, 2017-119, 2019-120, and 2022-91, we are submitting, on behalf of Bell Mobility, our ninth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points (PSAPs) that provide wireless enhanced 9-1-1 service in our serving area. The Attachment provides the aggregated results for each province served and is based on data collected covering the period from 1 January 2022 to 31 December 2022. For Period 9, we note that all minimum threshold values have been met for each province and PSAP. Consequently, no data analysis report is provided regarding the results provided in the Attachment.
Document: 4309123.docx - 36KB
2023-02-28 - Bragg (Eastlink)
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068.
Document: 4398601.pdf - 67KB
2022-03-11 - CISC Emergency Services Working Group (ESWG)
Description: On 3 September 2021 the CRTC issued a letter approval to the CISC Emergency Services Working Group (ESWG) that included the following extension request
Document: 4167005.pdf - 67KB
2022-02-28 - Rogers Communications Inc.
Description: As per the procedure set out in CRTC Letter dated February 16th, 2016, Rogers Communications Canada Inc. (“Rogers”) is filing herein its eighth location accuracy report for the period of January 1st, 2021, to December 31st, 2021.
Document: 4161104.zip - 960KB
2022-02-28 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2014-415[1] as amended by Decision 2015 255[2], and the Commission's associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our eighth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. This report includes the aggregated results for each province served and is based on data collected covering the period from 1 January 2021 to 31 December 2021. The report includes analyses of results, consistent with the Commission's directions in Decision 2015-255, and with the latest Updates to the Wireless Location Accuracy thresholds recommended by the CISC ESWG in its 2 December 2021 Consensus Report ESRE0094.
Document: 4161249.zip - 68KB
2022-02-28 - Videotron
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (« Décision 2015-255 »), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 effectués à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (« CASP »).
Document: 4161387.doc - 246KB
2022-02-28 - Telus
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission, within 12 months of the date of TD 2014-415, on their respective performance in meeting the outlined location accuracy requirements detailed in TD 2014-415. In TD 2015-255, the Commission approved the ESWG’s Consensus Report entitled Wireless E9-1-1 Phase II Location Accuracy – Monitoring Process, and also required wireless carriers to file subsequent follow-up location accuracy reports at the end of February of each year on a go forward basis.
Document: 4161379.pdf - 374KB
2022-02-28 - Eastlink
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068
Document: 4161382.pdf - 68KB
2022-02-24 - SaskTel
Description: Pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its follow-up report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 4159933.doc - 95KB
2021-11-22 - Vidéotron
Description: Conformément aux lignes directrices du Guide de l’Administrateur de la numérotation canadienne, Québecor Média inc, au nom de Vidéotron, soumet par la présente la Certification de conformité de Vidéotron avec le plan d’urgence pour les NPA 819/873.
Document: 4120968.zip - 67KB
2021-09-29 - CISC Emergency Services Working Group
Description: On 23 June 2021 Telecom Decisoin CRTC 2021-210 re handset-based location implementation was issued with directions based on recommendations from the CISC Emergency Services Working Group (ESWG) report ESRE0092.
Document: 4101865.pdf - 67KB
2021-04-08- TekSavvy
Description: TekSavvy Solutions Inc. (TekSavvy) is pleased to provide its comments on the proposed process and format for submitting data in response to the above captioned Commission letter.
Document: 4015731.zip - 231KB
2021-03-02- SaskTel
Description: Pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its follow-up report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 3996802.docx - 86KB
2021-02-26- Québecor Média
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (« Décision 2015-255 »), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 effectués à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (« CASP »). Lesdits résultats sont fondés sur les données que Vidéotron a recueillies pendant la période du 1er janvier 2020 au 31 décembre 2020.
Document: 3995727.doc - 245KB
2021-02-26- Eastlink
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068
Document: 3995722.pdf - 222KB
2021-01-25 - BT Canada Inc.
Description: BT Canada Inc. (“BT Canada”) respectfully submits the following status report on BT Canada’s progress implementing STIR/SHAKEN. BT Canada is a wholly owned subsidiary of British Telecommunications plc (“BT”). BT is the world's oldest communications company, tracing its origins all the way back to the Electric Telegraph Company, incorporated in 1846. BT Canada is a non-facilities-based reseller, serving the Canadian locations of BT’s globally managed, multi-national enterprise customers. BT Canada offers services utilizing infrastructure procured on a contractual basis from underlying facilities-based carriers.
Document: 3976512.pdf - 45KB
2021-01-04 - Bell Canada
Description: In accordance with the Commission's direction in CETD 2019-402 , as updated in CETD 2019-402-2 , we are pleased to file this Progress Report updating our progress in implementing the STIR/SHAKEN framework and the associated authentication/verification measures for caller ID since our previous 29 June 2020 filing. This report updates our STIR/SHAKEN implementation status effective up until 15 December 2020.
Document: 3965560.zip - 474KB
2020-08-13 - 9315-1884 Québec inc.
Description: Pursuant to Telecom Decision CRTC 2020-109, approving CISC report BPRE098b and version 3.4 of the Network Management Guidelines, this is to provide advance notification to the Commission and the industry of the implementation of Number Portability in the exchanges of Courcelles and Lambton (Québec). The key dates follow.
Document: 3904540.pdf - 45KB
2020-04-30 - Rogers Communications Inc.
Description: As per the procedure set out in CRTC Letter dated 16 February 2016, Rogers Communications Canada Inc. (Rogers) filed its sixth location accuracy report for the period of 1 January 2019 to 31 December 2019 (including Fido Solutions Inc and Chatr Mobile) on 28 February 2020.
Document: 3845940.zip - 938KB
2020-02-28 - Rogers Communications Inc.
Description : As per the procedure set out in CRTC Letter dated 16 February 2016, Rogers Communications Canada Inc. (Rogers) is filing herein its sixth location accuracy report for the period of 1 January 2019 to 31 December 2019 (including Fido Solutions Inc and Chatr Mobile.
Document : 3820782.zip - 966KB
2020-02-28 - Québecor Média Inc. (Vidéotron ltée)
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (Décision 2015-255), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 effectués à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (CASP). Lesdits résultats sont fondés sur les données que Vidéotron a recueillies pendant la période du 1er janvier 2019 au 31 décembre 2019.
Document: 3820669.doc - 98KB
2020-02-28 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2014-415 as amended by Decision 2015-255, and the Commission's associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our sixth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. This report includes the aggregated results for each province served, including Bell MTS' wireless serving area in Manitoba, and is based on data collected covering the period from 1 January 2019 to 31 December 2019. The report includes analyses of results, consistent with the Commission's directions in Decision 2015-255, and with the Updates to the Wireless Location Accuracy thresholds recommended by the CISC ESWG in its 31 October 2018 Consensus Report ESRE0084.
Document: 3820601.zip - 72KB
2020-02-27 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its follow-up report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 3800689.doc - 86KB
2020-02-07 - Shaw Cablesystems G.P.
Description: Pursuant to the request for information as set out in your correspondence of December 10, 2019, Shaw Cablesystems G.P. (Shaw) is pleased to provide its report on the progress of its implementation of the 8 consensus items described in Telecom Decision CRTC 2018-357 as following :
Document: 3800689.pdf - 117KB
2020-01-13 - Cogeco Communications
Description: Pursuant to the Commission letter, dated 10 December 2019, Cogeco Communications Inc. on behalf of its subsidiary Cogeco Connexion Inc. (“Cogeco”) hereby provides its response to the Commission’s additional requests for information related to the above.
Document: 3783771.pdf - 33KB
2020-01-13 - Bragg Communications Inc.
Bragg Communications Inc., carrying on business as Eastlink (“Eastlink”), herein submits its responses to the request for information received from the Commission in its letter dated December 10, 2019 with respect to the TPIA progress guidelines – Progress Reports.
Document: 3783730.zip - 239KB
2020-01-13 - Shaw Cablesystems G.P.
Description: Pursuant to the request for information as set out in your correspondence of December 10, 2019, Shaw Cablesystems G.P. (Shaw) is pleased to provide the following responses:
Document: 3788733.pdf - 109KB
2020-01-06 - City West Cable & Telephone Corp
Description: City West Cable and Telephone Corp. (“City West”) has been designated as a NG9-1-1 Network Provider by the Commission. Paragraph 25 of the decision noted above (“Decision 2019-353") directs all NG9-1-1 Network Providers to make their NG9-1-1 interconnecting specifications available to interconnecting parties and to file them with the Commission for information purposes by today’s date.
Document: 3780820.pdf - 74KB
2020-01-06 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedure established at paragraph 25 of Telecom Decision CRTC 2019-353 - CISC Emergency Services Working Group – Consensus report on matters related to the compatibility, reliability, resiliency, and security for next-generation 9-1-1, Saskatchewan Telecommunications (SaskTel) hereby provides, for the Commission’s information, its interconnection specifications for the provision of NG9-1-1 Voice service.
Document: 3778555.zip - 635KB
2020-01-06 - Bell Canada
Description: In keeping with the Commission's directions in Decision 2019-353, we are submitting for the Commission's information only, our interconnection specifications for the provisioning of Next Generation 9-1-1 (NG9-1-1) voice service. Specifically, we are submitting: the production Network-to-Network Interface (NNI) interconnection specifications to telecommunications service providers interconnecting to Bell in its NG9-1-1 serving territory; and the production User-to-Network Interface (UNI) interconnection specifications to public safety answering points interconnecting to Bell in its NG9-1-1 serving territory. We note that as a result of commercial arrangements which Bell has entered into to provide hosted NG9-1-1 service to small incumbent local exchange carriers (SILECs) operating in Ontario, and Quebec, these interconnection specifications will be used by those SILECs.
Document: 3778481.zip - 93KB
2020-01-06 - TELUS Comunicatons Inc.
Description: As a part of the Next-Generation 9-1-1 (“NG9-1-1”) deployment in Canada the Commission in TD 2019-353 at paragraph 25, directed NG9-1-1 service providers to make available to interconnecting parties and file for the Commission’s information, interconnection specifications that Originating Service Providers1(“OSPs”) and public safety answering points (“PSAPs”) will utilize to interconnect with their NG9-1-1 service provider’s networks.
Document: 3778440.pdf - 439KB
2019-12-31 - CISC’s Emergency Services Working Group (ESWG)
Description: On 30 November 2015, the CRTC issued Telecom Decision 2015-531 re the NextGeneration 9-1-1 (NG9-1-1) network architecture standard for Canada, noting that:
Document: 3777915.pdf - 218KB
2019-10-24 - CISC’s Emergency Services Working Group (ESWG)
Description: On June 1, 2017 the CRTC issued Telecom Regulatory Policy 2017-182 re: Next-generation 9-1-1 (NG9-1-1). Within that policy the CRTC provided the following direction at paragraphs 51 to 53:
Document: 3798998.pdf - 218KB
2019-10-11 - Cogeco Communications
Description: On September 7, 2018 the Canadian Radio-television and Telecommunications Commission (CRTC) issued Telecom Decision CRTC 2018-357, CRTC Interconnection Steering Committee – Non-consensus report 1540RE04 on the status of third-party Internet access installation orders and trouble tickets, and related process guidelines (the Decision). In the Decision, the CRTC ruled on various consensus and non-consensus items related to the status of Third Party Internet Access (TPIA) installation orders and trouble tickets. The final guidelines were published and submitted to the CRTC Interconnection Steering Committee (CISC) on February 20, 2019.
Document: 3729808.pdf - 25KB
2019-08-20 - Québecor Média Inc. (Vidéotron ltée)
Description: Conformément aux directives du Conseil énoncées aux paragraphes 27 et 39 de la Décision 2018-357, Québecor Média, au nom de Vidéotron, soumet par la présente son rapport sur l’état d’avancement de la mise en œuvre du point de non-consensus et des points de consensus par Vidéotron à l’égard des processus pour les demandes d’installation de services d’accès internet de tiers et des dossiers d’incident.
Document: 3698583.pdf - 67KB
2019-08-20 - Bragg Communications Inc.
Description: Bragg Communications Inc., carrying on business as Eastlink (“Eastlink”), herein provides an update on the progress of implementation of the non-consensus and consensus items in the Process Guidelines for TPIA Service Orders and Trouble Tickets as per Telecom Decision CRTC 2018-357.
Document: 3698574.pdf - 179KB
2019-08-20 - Rogers Communications Inc.
Description: On September 7, 2018 the Canadian Radio-television and Telecommunications Commission (the Commission) issued Telecom Decision CRTC 2018-357, CRTC Interconnection Steering Committee – Non-consensus report 1540RE04 on the status of third-party Internet access installation orders and trouble tickets, and related process guidelines (the Decision). In the Decision, the Commission ruled on various consensus and non-consensus issues related to the status of Third Party Internet Access (TPIA) installation orders and trouble tickets, and related process guidelines. The final guidelines were published and submitted to the CRTC Interconnection Steering Committee (CISC) on February 20, 2019.
Document: 3698389.doc - 913KB
2019-02-28 - Rogers Communications Inc.
Description: Rogers Location Accuracy report submission form.
Document: 3605086.zip - 27KB
2019-02-28 - Bragg Communications Inc.
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068. Eastlink has filed the attached report confidentially pursuant to Section 39 of the Telecommunications Act as it contains operational information that would provide our competitors with insight into the size and location of our customer base, as well as network performance details, that they would not otherwise have access to and which could harm our position in the market.
Document: 3604375.pdf - 70KB
2019-02-28 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255 , and the Commission's associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our fifth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. In previous years, Bell MTS and its predecessor company MTS Inc. submitted a separate report for its wireless serving area in the province of Manitoba . However, this report includes the aggregated results for each province served, including Bell MTS' wireless serving area in Manitoba, and is based on data collected covering the period from 1 January 2018 to 31 December 2018.
Document: 3601647.zip - 70KB
2019-02-28 - SaskTel
Description: Pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its follow-up report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 3601619.docx - 85KB
2019-02-28 - Rogers Communications Canada Inc.
Description: As per the procedure set out in CRTC Letter dated February 16, 2016, Rogers Communications Canada Inc. (Rogers) is filing herein its fifth location accuracy report for the reporting period of January 1, 2018, to December 31, 2018.
Document : 3601496.zip - 2706KB
2019-02-28 - TELUS Communications Inc.
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission and to the ESWG, within 12 months of the date of TD 2014-415, on their respective performance in meeting the outlined location accuracy requirements detailed in TD 2014-415, for the period of May 1, 2015 to July 31, 2015.
Document : 3601293.pdf - 269KB
2019-02-28 - Québecor Média Inc. (Vidéotron ltée)
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (Décision 2015-255), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 faits à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (CASP). Lesdits résultats sont fondés sur les données que Vidéotron a recueillies pendant la période du 1er janvier 2017 au 31 décembre 2017.
Document: 3601309.pdf - 48KB
2019-01-09 - Paul Andersen, P. Eng.
Description: Procedural request - In Telecom Decision CRTC 2018-357, dated 7 September 2018, the Commission requested that the CRTC Interconnection Steering Committee (CISC) to update the “Process Guidelines for TPIA Service Orders and Trouble Tickets, Version 1” (the Guideline). Specifically in the decision:
Document : 3567709.pdf - 204KB
2018-11-30 - Bell Canada
Description: In keeping with the Commission's directions in Decision 2018-217, we are submitting our report outlining our activities with regard to Next Generation 9-1-1 (NG9-1-1) education and support for public safety answering points (PSAPs) and their governing authorities, up to the demarcation point between our NG9-1-1 networks and the PSAP. As requested, the report includes details of the actions that we have taken to date and describes our future plans in this regard.
Document: 3545676.zip - 126KB
2018-11-30 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures established in Telecom Decision CRTC 2018-217, CISC Emergency Services Working Group consensus items – Next-generation 9-1-1 technical and operational considerations and trial logistics, Saskatchewan Telecommunications (SaskTel) submits its Report on NG9-1-1 Education and Support for PSAPs.
Document: 3545278.zip - 126KB
2018-11-30 - TELUS Communications Inc.
Description: In TD 2018-217, the Commission ordered, among other things, that each of TELUS, Bell Canada and SaskTel, in their roles as next-generation 9-1-1 (“NG9-1-1”) service providers, file reports with the Commission outlining their plans and activities to educate the Public Safety Answering Points in each of their respective ILEC territories on how to deploy NG9-1-1 efficiently and effectively. According to the Commission, the report should include “activities with regard to NG9-1-1 education and support for PSAPs and their governing authorities (e.g. bulletins, webinars, service advisor support), up to the demarcation point between the NG9-1-1 network provider and the PSAP.
Document : 3545283.pdf - 204KB
2018-10-01 - Bell Canada
Description: Further to the Commission's directions at paragraph 43 of Telecom Decision CRTC 2018-217, CISC Emergency Services Working Group consensus items – Next-generation 9-1-1 technical and operational considerations and trial logistics, as amended by the Commission's letter of 17 September 2018, we confirm that the Next Generation 9-1-1 trial User-to-Network and Network-to-Network specifications have been made available to the PSAPs and originating network providers participating in the trial, subject to the signature of a non disclosure agreement.
Document: 3218025.pdf - 44KB
2018-08-27 - TELUS Communications Inc.
Description: In TD 2018-217, the Commission approved with a few exceptions the recommendations from Emergency Services Working Group ("ESWG") of CRTC Interconnection Steering Sommittee regarding ESRE0078, ESRE0079, ESRE0080, ESRE0081, and ESRE0082.
Document : 3198862.pdf - 269KB
2018-08-21 - Rogers Communications Canada Inc.
Description: Rogers Communications Canada Inc. (“Rogers”) is in receipt of a letter filed by Bell Canada, dated 17 August 2018, concerning the above-noted Telecom Decision. In their August letter, Bell Canada is requesting an extension of the filing deadline by one month to provide the trial User-to-Network Interface (UNI) and trial Network-to-Network Interface (NNI) specifications.
Document : 3194533.docx - 909KB
2018-08-17 - Bell Canada
Description: In Decision 2018-217 , The Commission approved, with a few exceptions and modifications, the recommendations contained in the CRTC Interconnection Steering Committee's (CISC) Emergency Services Working Group's (ESWG) consensus reports ESRE0078, ESRE0079, ESRE0080, ESRE0081, and ESRE0082. It also set out requirements and best practices stemming from these recommendations.
Document: 3192299.docx - 40KB
2018-03-01 - Freedom Mobile Inc.
Description: Freedom Mobile Inc. (“Freedom”) hereby submits the attached report on wireless 9-1-1 caller location accuracy results for the period covering January 1, 2017 to December 31, 2017 pursuant to Telecom Decisions CRTC 2014-415 and CRTC 2015-255.
Document: 3079804.zip - 40KB
2018-02-28 - Québecor Média Inc. (Videotron Ltd.)
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (Décision 2015-255), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 faits à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (CASP). Lesdits résultats sont fondés sur les données que Vidéotron a recueillies pendant la période du 1er janvier 2017 au 31 décembre 2017.
Document: 3078136.zip - 48KB
2018-02-28 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its follow-up report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 3078125.zip - 83KB
2018-02-28 - Rogers Communications Canada Inc.
Description: As per the procedure set out in CRTC Letter dated February 16, 2016, Rogers Communications Canada Inc.’s (“Rogers”) is filing herein its fourth location accuracy report for the reporting period of January 1, 2017 to December 31, 2017.
Document: 3078112.zip - 945KB
2018-02-28 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255 , and the Commission’s associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our fourth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. The report includes the aggregated results for each province served, and is based on data collected covering the period from 1 January 2017 to 31 December 2017. The report includes analyses of these results, consistent with the Commission's directions in Decision 2015-255, and with the Updates to the Wireless Location Accuracy Benchmarks recommended by the CISC ESWG in its letter dated 21 September 2016.
Document: 3077641.zip - 70KB
2018-02-28 - TELUS Communications Inc.
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission and to the ESWG, within 12 months of the date of TD 2014-415 on their respective performance in meeting the outlined location accuracy requirements detailed in TD 2014-415, for the period of May 1, 2015 to July 31, 2015. In TD 2015-255, the Commission approved the ESWG’s Consensus Report entitled Wireless E9-1-1 Phase II Location Accuracy – Monitoring Process, and also required wireless carriers to file subsequent follow-up location accuracy reports at the end of February of each year on a go forward basis.
Document: 3077630.zip - 230KB
2018-02-28 - Bell MTS
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255 , and the Commission's associated letter of 16 February 2016, Bell MTS, a division of Bell Canada, is submitting our fourth annual report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. The report includes the aggregated results for Bell MTS' serving area in the province of Manitoba, and is based on data collected covering the period from 1 January 2017 to 31 December 2017.
Document: 3077608.zip - 73KB
2017-12-13 - CISC’s Network Working Group (NTWG)
Description: On June 1, 2017 the CRTC issued Telecom Regulatory Policy 2017-182 related to implementation of Next-Generation 9-1-1 (NG9-1-1) in Canada. Within that policy the CRTC provided the following direction at paragraph 181 and 182:
Document: 3034248.zip - 441KB
2017-09-25 - CISC’s Network Working Group (NTWG)
Description: Extension request to submit a CISC report on metrics to define a high-quality fixed broadband internet access service in Telecom Regulatory Policy 2016-496
Document: 2972828.doc - 28KB
2017-03-15 - Freedom Mobile Inc.
Description: Freedom Mobile Inc. (“Freedom”) hereby submits the attached report on wireless 9-1-1 caller location accuracy results for the period covering January 1, 2016 to December 31, 2016 pursuant to Telecom Decisions CRTC 2014-415 and CRTC 2015-255.
Document: 2834250.zip - 58KB
2017-02-28 - MTS Inc. wireless 9-1-1 location accuracy report
Description: MTS Inc. (MTS) is submitting its Wireless 9-1-1 caller location accuracy results for the period covering 1 January 2016 to 31 December 2016 pursuant to Telecom Decision 2015-255.
Document: 2825288.zip - 95KB
2017-02-28 - Rapport de suivi des résultats de rendement de Vidéotron pour la phase II du service 9-1-1 évolué sans fil
Description: Conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (Décision 2015-255), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 faits à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (CASP).
Document: 2824316.doc - 243KB
2017-02-28 - Eastlink wireless 9-1-1 location accuracy report
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068.
Document: 2824184.pdf - 208KB
2017-02-28 - Roger's - Consensus report on monitoring the wireless 9-1-1 caller location
Description: As per the procedure set out in CRTC Letter dated February 16, 2016, Rogers Communications Canada Inc.’s (“Rogers”) is filing herein its third location accuracy report for the reporting period of January 1, 2016 to December 31, 2016.
Document: 2823714.zip - 947KB
2017-02-28 - Tbaytel - Wireless Enhanced 9-1-1 Phase II Location Accuracy Results
Description: Tbaytel is providing its third report of its wireless 9-1-1 caller location accuracy results, pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers, June 15, 2015, and as requested by the Commission’s Staff letter of February 16, 2016.
Document: 2822169.doc - 876KB
2017-02-28 - Third report of Bell Mobility's wireless 9-1-1 caller location accuracy results
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255, and the Commission’s associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our third report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area.
Document: 2820034.zip - 73KB
2017-02-28 - Telus - Emergency Services Working Group – Consensus report 9-1-1
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), released on August 6, 2014, the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission and to the ESWG, within 12 months of the date of TD 2014-415 on their respective performance in meeting the outlined requirements detailed in TD 2014-415, for the period of May 1, 2015 to July 31, 2015. TELUS submitted its results as required on August 31, 2015 in accordance with the direction from TD 2014-415.
Document: 2819536.pdf - 243KB
2017-02-28 - SaskTel - Emergency Services Working Group – Consensus report 9-1-1
Description: Pursuant to Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its follow-up report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 2819464.docx - 87KB
2016-09-21 - Emergency Services [9-1-1] Working Group
Description: As detailed at paragraph 12 of the referenced August 6, 2014 decision, the Emergency Services [9-1-1] Working Group (ESWG) has completed the required follow-up (i.e. file a location accuracy benchmark reassessment) and is submitting this letter with the recommendations for changes to the thresholds.
Document: 2703621.docx - 333KB
2016-02-29 - SaskTel
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255 , and the Commission’s associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our follow-up report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. The report includes the aggregated results for each province served, and is based on data collected covering the period from 1 August 2015 to 31 January 2016. The follow-up report includes analyses of these results, consistent with the Commission's directions in Decision 2015-255.
Document: 2550947.docx - 87KB
2016-02-29 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255 , and the Commission’s associated letter of 16 February 2016, we are submitting, on behalf of Bell Mobility, our follow-up report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area. The report includes the aggregated results for each province served, and is based on data collected covering the period from 1 August 2015 to 31 January 2016. The follow-up report includes analyses of these results, consistent with the Commission's directions in Decision 2015-255.
Document: 2550887.zip - 56KB
2016-02-29 - Québecor Média inc.
Description:En réponse à la lettre du Conseil datée du 16 février 2016 et conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (Décision 2015-255), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport de suivi décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 faits à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (CASP). Lesdits résultats sont fondés sur les données que Vidéotron a recueillies pendant la période du 1er août 2015 au 31 janvier 2016.
Document: 2550836.doc - 92KB
2016-02-29 - Bragg Communications Inc., carrying on business as Eastlink
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068. Eastlink has filed the attached report confidentially pursuant to Section 39 of the Telecommunications Act as it contains operational information that would provide our competitors with insight into the size and location of our customer base, as well as network performance details, that they would not otherwise have access to and which could harm our position in the market. The attached report also contains information that Canada’s PSAPs consider highly confidential. We will be sharing the relevant operational details with the affected PSAPs directly, so there is no benefit to disclosure of this information that could offset the harm. As the template itself is confidential – because of the sensitive PSAP information – we have not filed an abridged version for the public record.
Document: 2550803.pdf - 208KB
2016-02-29 - TELUS Communications Company
Description: In Telecom Decision 2014-415 – CISC Emergency Service Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements (“TD 2014-415”), released on August 6, 2014, the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission and to the ESWG, within 12 months of the date of TD 2014-415 on their respective performance in meeting the outlined requirements detailed in TD 2014-415, for the period of May 1, 2015 to July 31, 2015. TELUS submitted its results as required on August 31, 2015 in accordance with the direction from TD 2014-415.
Document: 2550745.zip - 643KB
2016-02-29 - Rogers Communications Canada Inc.
Description: As per the procedure set out in CRTC Letter dated February 16, 2016, Rogers Communications Canada Inc.’s (“Rogers”) is filing herein its second location accuracy report.
Document: 2550644.zip - 992KB
2016-02-29 - WIND Mobile Corp.
Description: WIND Mobile Corp. (“WIND”) hereby submits the attached report on wireless 9-1-1 caller location accuracy results for the period covering August 1, 2015 to January 31, 2016 pursuant to Telecom Decisions CRTC 2014-415 and CRTC 2015-255.
Document: 2550367.zip - 94KB
2016-02-26 - MTS Inc.
Description: MTS Inc. (MTS) is submitting its Wireless 9-1-1 caller location accuracy results for the period covering 1 August 2015 to 31 January 2016 pursuant to Telecom Decision 2015-255.
Document: 2550958.zip - 156KB(revised)
2016-01-15 - TELUS Communications Company
Description: In TD 2015-432, the Commission directed all 9-1-1 network providers to continue to treat the 10-digit telephone numbers underlying a PSAP’s 9-1-1 lines as highly confidential, serve PSAP 9-1-1 and administrative lines from distinct switches, and in cases where it is not currently possible to serve PSAP 9-1-1 and administrative lines from distinct switches, avoid using the same telephone number range for both lines.
Document: 2518815.pdf - 414KB
2016-01-08 - MTS Inc.
Description: In accordance with Telecom Decision CRTC 2015-432 CISC Network Working Group – Consensus report on recommendations to deal with telephony denial of service attacks against public safety answering points, MTS Inc. (MTS) hereby confirms that it currently complies with the measures outlined in the above decision. Document: 2513894.docx - 44KB
2016-01-08 - Bell Canada
Description: In Decision 2015-432 , the Commission approved all the recommendations in the CRTC Interconnection Steering Committee (CISC) Network Working Group's (NTWG) consensus report on telephony denial of service attacks against public safety answering points (PSAPs) and directed all 9-1-1 network providers to:
Document: 2513540.doc - 44KB
2015-10-16 - Mobilicity
Description: Thank you for your letter to Howard Slawner dated October 2, 2015 regarding Text with 9-1-1 service implementation for Mobilicity customers.
Document: 2431860.pdf - 204KB
2015-09-18 - Rogers Communications
Description: Thank you for your letter to Gary Wong of Mobilicity dated September 4, 2015 regarding Text 9-1-1 implementation for Mobilicity customers.
Document: 2431860.docx - 899KB
2015-08-31 - SaskTel
Description: Pursuant to paragraphs 9 and 10 of Telecom Decision CRTC 2015-255, CISC Emergency Services Working Group – Consensus report on monitoring the wireless 9-1-1 caller location accuracy performance of wireless carriers (Decision 2015-255), Saskatchewan Telecommunications (SaskTel) hereby files its initial report of its wireless 9-1-1 caller location accuracy results for all PSAPs that provide wireless enhanced 9-1-1 service in its serving area.
Document: 2422753.docx - 58KB
2015-08-31 - Rogers Communications Partnership
Description: Rogers Communications Partnership (Rogers) strongly believes that reliable access to emergency services for all of our customers is a critical corporate responsibility. We are committed to working with the Commission, 9-1-1 network providers, Public Safety Answering Points (PSAPs) and emergency responders to ensure that all Canadians have access to the best 9-1-1 services available.
Document: 2422699.zip - 1111KB
2015-08-31 - Québecor Média inc.
Description: En réponse à la lettre du Conseil datée du 27 juillet 2015 et conformément aux paragraphes 9 et 10 de la Décision de télécom CRTC 2015-255, Groupe de travail Services d’urgence du CDCI – Rapport de consensus concernant la surveillance du rendement des entreprises de services sans fil quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil (Décision 2015-255), Québecor Média, au nom de sa filiale Vidéotron, a le plaisir de soumettre le présent rapport initial décrivant les résultats de rendement de Vidéotron quant à l’exactitude de la localisation des appels au service 9-1-1 faits à partir d’appareils sans fil pour les centres d’appels de la sécurité publique (CASP).
Document: 2422612.doc - 151KB
2015-08-31 - TELUS Communications Company
Description: In TD 2014-415, the Commission directed all wireless carriers operating where wireless E9-1-1 Phase II service is deployed to report to the Commission and to the ESWG, within 12 months of the date of TD 2014-415 on their respective performance in meeting the outlined requirements detailed in TD 2014-415, for the period of May 1, 2015 to July 31, 2015.
Document: 2422574.zip - 414KB
2015-08-31 - Bell Mobility
Description: In keeping with the Commission's directions in Decision 2015-415 as amended by Decision 2015-255, we are submitting, on behalf of Bell Mobility, our initial report of our wireless 9-1-1 caller location accuracy results for all public safety answering points that provide wireless enhanced 9-1-1 service in our serving area.
Document: 2422304.zip - 210KB
2015-08-31 - MTS Inc.
Description: MTS Inc. (MTS) is submitting its Wireless 9-1-1 caller location accuracy results for the period covering 1 May to 31 July 2015 pursuant to Telecom Decision 2015-255.
Document: 2422235.zip - 164KB
2015-08-31 - Sogetel Mobilité
Description: Faisant suite à la décision de télécom CRTC 2015-255, Sogetel Mobilité inc. souhaite vous informer qu’elle n’est pas en mesure de fournir de rapport initial de résultats de rendement quant à l’exactitude de la localisation des appels au service 9-1-1 à partir d’appareils sans fil.
Document: 2422006.pdf - 104KB
2015-08-31 - Bragg Communications Inc., carrying on business as Eastlink
Description: Bragg Communications Inc., carrying on business as “Eastlink,” herein provides the details regarding wireless e9-1-1 location accuracy as required under Telecom Decision 2015-255 CISC ESWG – Consensus report on monitoring wireless 9-1-1 caller location accuracy performance of wireless carriers (the “Decision”) and CISC report ESRE0068.
Document: 2421885.zip - 373KB
2015-08-31 - Execulink telecom Inc.
Description: Certain information contained in this submission is being provided in confidence to the Commission pursuant to section 39 of the Telecommunications Act and the directions provided by the Commission in the Appendix to Broadcasting and Telecom Information Bulletin CRTC 2010-961, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, 23 December 2010, and amended in Telecom Information Bulletin CRTC 2010-961-1, dated 26 October 2012, (collectively, Information Bulletin 2010-961) to reflect the directives in Telecom Regulatory Policy CRTC 2012-592, Confidentiality of information used to establish wholesale service rates.
Document: 2421870.pdf - 83KB
2015-08-26 - WIND Mobile Corp.
Description: WIND Mobile Corp. (“WIND”) hereby submits the attached report on wireless 9-1-1 caller location accuracy results for the period covering 1 May to 31 July 2015 in respect of Telecom Decision 2015-255 pursuant to the CRTC’s Telecom Commission Letter dated 27 July 2015.
Document: 2419837.zip - 47KB
2012-01-10 - Access Communications Co-operative
Description: This letter will confirm the posting of our Access Services' tariff on our website, www.myaccess.ca.
Document: 1659785.pdf - 117KB
2011-12-06 - Rogers Communications Partnership
Description: Rogers Communications Partnership (“Rogers”) is in receipt of a letter dated November 30, 2011 submitted to the Commission by MTS Allstream (“MTSA”) regarding the above noted matter. In its letter, MTS noted that Bell Canada (“Bell”) had filed proposed amendments to various 9-1-1 agreements on October 4, 2011 through the CISC rather than using the tariff application process.
Document: 1646679.pdf - 48KB
2011-12-02 - Ontario Telecommunications Association
Description: The Ontario Telecommunications Association (“the OTA”) is receipt of a letter, dated 30 November 2011, by MTS Allstream regarding Bell Canada’s plans to introduce charges for competitor access to Bell Canada’s Automated Location Information (“ALI”) database. The OTA is representing the companies listed in the Appendix to this letter.
Document: 1645917.pdf - 84KB
2011-11-30 - MTS Allstream Inc.
Description: On 4 October 2011, Bell Canada (Bell) proposed to introduce charges for competitor access to Bell’s Automated Location Information (ALI) database by filing proposed revisions to its CLEC 911 Agreement, WSP 911 Agreement, Private Switch Operator 911 Agreement, Local Reseller Agreement, and ITC 911 Agreement. In its filing, Bell indicates that it has followed a similar filing approach in the past to introduce other services by amending these agreements.
Document: 1645911.doc - 158KB
2011-11-25 - Managed Network Systems, Inc.
Description: Please be advised that MNSi has posted its Access Services Tariff on its website as directed The page may be found from our main page from the left side navigation bar under the Legal heading.
Document: 1643390.pdf - 30KB
2011-11-03 - Wightman Communications Ltd.
Description: Further to your letter of 27 July 2011 and your subsequent letter of 14 October 2011, please note that Wightman Communications Ltd. now has its' Carrier Access Tariff on its' website.
Document: 1634157.pdf - 26KB
2011-11-02 - Mornington Communications Co-operative Limited
Description: Mornington Communications Co-operative Limited (Mornington) is in receipt of your directive to post CLEC Access Services’ Tariff on our website.
Document: 1633853.pdf - 185KB
2011-10-27 - FlexITy Solutions
Description: This is in response to the Commission' letter dated October 14, 2011 regarding the above noted matter.
Document: 1634423.pdf - 22KB
2011-10-26 - Quadro Communications Co-operative Inc.
Description: In Telecom Decision CRTC 2011-92 dated 11 February 2011, the Commission directed that the competitive local exchange carriers (CLECs) post their approved Access Services’ tariffs on their respective websites.
Document: 1630939.pdf - 164KB
2011-10-26 - Coopérative de câblodistribution de l'arrière-pays (CCAP)
Description: Faisant référence au sujet mentionné et tel que requis dans sa lettre du 27 juillet 2011, la Coopérative de câblodistribution de l'arrière-pays (CCAP) indique au Conseil qu'elle respecte les directives émises dans la décision 2011-92 datée du 11 février 2011.
Document: 1630871.pdf - 148KB
2011-10-25 - Westman Communications Group
Description: Pursuant to Telecom Decision 2011-92 dated February 11, 2011, Westman hereby notifies the Commission that it has posted the CLEC Access Services Tariff on the Westman Communications Group website.
Document: 1631012.pdf - 163KB
2011-10-25 - Bruce Telecom
Description: In response to the Commission’s letter dated 14 October 2011, please be advised that Bruce Telecom’s Competitive Local Exchange Carrier Access Services Tariffs have been posted on its website.
Document: 1630232.pdf - 34KB
2011-10-22 - DERYTelecom
Description: Tel que requis par le Conseil dans sa lettre du 17 juillet 2011, DERYTelecom avise celui-ci qu'elle respecte les directives émises dans la décision 2011-92 datée le 11 février 2011 et confirme que le Tarif d'interconnexion est disponible sur son site WEB à : www.derytele.com
Document: 1629147.pdf - 20KB
2011-10-19 - Huron Telecommunications Co-operative Limited
Description: In response to your correspondence under File No.: 8621-C12-01/08 and per Telecom Decision CRTC 2011-91, HutonTel has posted its existing CLEC tariff at www.hurontel.on.ca/regulatory.
Document: 1631268.pdf - 86KB
2011-10-19 - Hay Communications
Description: Please be advised that as a CLEC Hay Communications has posted its approved Access Services' tariffs on its website.
Document: 1628742.pdf - 119KB
2011-10-18 - Maskatel inc.
Description: Je représente les intérêts de Maskatel inc., Entreprise de services locaux concurrente (ESLC) dont le numéro de tarif général est le CRTC 21200
Document: 1628090.pdf - 21KB
2011-10-18 - Vianet Internet Solutions, ExaTEL
Description: As directed in Telecom Decision CRTC 2011-92, ExaTEL’s Access Services Tariff is available on the Vianet website at http://www.vianet.ca/about.php under Voice Services and the ExaTEL website at http://www.exatel.com.
Document: 1628401.pdf - 106KB
2011-10-18 - Téléphone Drummond inc.,
Description: Je représente les intérêts de Téléphone Drummond inc., Entreprise de services locaux concurrente (ESLC) dont le numéro de tarif général est le CRTC 21571;
Document: 1628363.pdf - 21KB
2011-10-04 - Bell Canada
Description: Attached for the Commission's approval are proposed revisions to Bell Canada's (or the Company's) agreements for the provision of 9-1-1 services to competitive local exchange carriers (CLECs), wireless service providers (WSPs) and 9-1-1 service providers.
Document: 1623480.zip - 73KB
2011-09-23 - Rogers Communications Partnership
Description: In accordance with the directives established in CRTC letter dated July 27, 2011, Rogers Communications Partnership (“Rogers”) hereby confirms that it fully complies with Decision 2011-92.
Document: 1619140.pdf - 59KB
2011-09-23 - EastLink
Description: Further to the Commission’s correspondence of 27 July 2011 wherein Local Exchange Carriers (LECs) were directed to post their approved access tariffs on their respective websites, EastLink hereby confirms that this directive has been complied with and submits that the ensuing link provides access to the following respective tariffs on our website.
Document: 1619132.pdf - 57KB
2011-09-15 - CoopTel
Description: Le 27 juillet dernier, le Conseil a publié une lettre dans laquelle il rappelle aux entreprises de services locaux (ESL) qui ont un site Web, leur obligation d’y afficher leurs tarifs d’accès approuvés. Le Conseil demande aux ESL d’indiquer avant le 23 septembre, qu’elles sont conformes à la directive et de fournir les hyperliens menant à leurs tarifs d’accès sur leur site Web respectif.
Document: 1615611.pdf - 70KB
2011-07-29 - Quebecor Media inc, au nom de sa filiale Vidéotron
Description: Le 27 juillet dernier, le Conseil a publié une lettre dans laquelle il rappelle aux entreprises de services locaux (ESL) qui ont un site Web leur obligation d’y afficher leurs tarifs d’accès approuvés. Dans la foulée, le Conseil demande aux ESL d’indiquer qu’elles sont conformes à la directive et de fournir les hyperliens menant à leurs tarifs d’accès sur leur site Web respectif.
Document: 1596141.pdf - 22KB
2011-07-29 - Yak Communications (Canada) Corp.
Description: ln Telecom Decision 2011-92 dated 11 February 2011, the Commission, among other items, directed all Local Exchange Carriers (LECs) that maintain websites to post their approved access tariffs on their respective websites.
Document: 1596134.pdf - 48KB
2009-03-05 - Shaw Telecom G.P.
Description: Shaw Telecom G.P. herein submits a revised response to 18 February 2009 interrogatory 2.1. Commission staff advised Shaw of an error in our response that required correction.
Document: 1037255.zip - 112KB
2009-03-04 - TELUS Communications Company
Description: In accordance with the instructions provided by the Commission staff in its letter dated February 18, 2009, TELUS Communications Company files its responses to interrogatories.
Document: 1036119.zip - 30KB
2009-03-03 - Distributel Communications Limited
Description: Distributel Communications Limited is submitting the following responses to interrogatories received from the Commission by letter dated February 18, 2009.
Document: 1036113.zip - 56KB
2009-03-03 - Quebecor Media Inc. for Videotron Ltd.
Description: QMI, on behalf of its affiliate Videotron Ltd. (Videotron), and in accordance with the Commission’s letter of 18 February 2009, hereby submits the attached responses to interrogatories received from the Commission.
Document: 1035959.zip - 92KB
2009-03-03 - Shaw Telecom G.P.
Description: Pursuant to Commission letter of 18 February 2009, Shaw Telecom G.P. herein submits its responses to the Commission interrogatories.
Document: 1035942.zip - 159KB
2009-03-03 - Primus Telecommunications Canada Inc.
Description: Primus Telecommunications Canada Inc. is in receipt of the Commission's letter, dated 18 February 2009. Pursuant to the procedures established in that letter, Primus hereby submits its responses to the Commission's interrogatories.
Document: 1035928.zip - 54KB
2009-03-03 - Rogers Communications Inc.
Description: Pursuant to the order to assist the Commission to dispose of the non-consensus report BPRE069a, Rogers Communications Inc. is filling herewith through e-pass its responses to the interrogatories it received from the CRTC on February 29, 2009.
Document: 1035908.pdf - 55KB
2009-03-03 - MTS Allstream Inc.
Description: In response to interrogatories issued by the Commission on 18 February 2009 on the above-noted subject, MTS Allstream Inc. submits the following responses.
Document: 1035886.zip - 72KB
2009-03-03 - Saskatchewan Telecommunications
Description: In accordance with the procedures established in the above Commission staff letter, Saskatchewan Telecommunications submits responses to interrogatories posed by the Commission on 18 February 2000.
Document: 1035830.zip - 57KB
2009-03-03 - Bell Aliant Regional Communications, Limited Partnership and Bell Canada (the Companies)
Description: Attached are Bell Aliant Regional Communications, Limited Partnership's (Bell Aliant) and Bell Canada's (collectively, the Companies') responses to the interrogatories contained within the Commission Staff letter dated 18 February 2009, regarding the above-noted topic.
Document: 1035805.zip - 55KB
2009-03-03 - Télébec, Société en commandite
Description: Le 18 février 2009, le Conseil de la radiodiffusion et des télécommunications adressait des demandes de renseignements aux entreprises de services locaux. Les réponses à ces demandes doivent être déposées au plus tard le 3 mars 2009.
Document: 1035771.zip - 92KB
2008-12-22 - Telnet Communications
Description: Telnet hereby submits its responses to the interrogatories in the Commission's letter dated 1 December 2008.
Documenet: 1000702.zip - 65KB
2008-12-22 - Quebecor Media Inc. for Videotron Ltd.
Description: QMI, on behalf of its affiliate Videotron Ltd. (Videotron), and in accordance with the Commission's letters of 1 and 5 December 2008, hereby submits the attached responses to interrogatories received from the Commission
Document: 1000390.zip - 97KB
2008-12-22 - Bell Canada
Description: Pursuant to the procedures set out in Commission staff's process letter dated 1 December 2008 and follow-up letter dated 5 December 2008 , Bell Canada provides the following responses to interrogatories
Document: 1000375.zip - 46KB
2008-12-22 - Rogers Communications Inc.
Description: Rogers hereby submits its responses to the interrogatories in the Commission's letter dated 1 December 2008.
Document: 1000292.zip - 61KB
2008-12-22 - TELUS Communications Company
Description: Pursuant to the procedure set out in the Commission staff letter dated December 1, 2008, TELUS is herewith filing its responses to the interrogatories received from the Commission.
Document: 1000271.zip - 31KB
2008-12-22 - Execulink Telecom Inc.
Description: In accordance with the Commission's letter dated 1 December 2008, Execulink Telecom Inc. submits the attached responses to the interrogatories.
Document: 1000249.pdf - 24KB
2008-12-19 - MTS Allstream Inc.
Description: In accordance with the procedure set out in a Commission letter on this subject, dated 1 December 2008, MTS Allstream is submitting the following responses to the interrogatories directed to MTS Allstream
Document: 995469.zip - 53KB
- Date modified: