Telecom Commission Letter addressed to Distribution list
Ottawa, 16 February 2016
Our references: 8669-C12-01/01 & 8621-C12-01/08
To: Distribution list
Re: Wireless enhanced 9-1-1 Phase II location accuracy requirements
In August 2014, the Commission issued Telecom Decision 2014-415 in which it approved the recommendations made by the CRTC Interconnection Steering Committee’s Emergency Services Working Group (ESWG) in Consensus Report ESRE0064 regarding wireless enhanced 9-1-1 (E9-1-1) Phase II location accuracy requirements for Canada, including the establishment of national benchmarks to measure improvements in location accuracy. The Commission also directed all wireless carriers, operating where wireless E9-1-1 Phase II services are deployed, to report to the Commission and to the ESWG, their performance in meeting the requirements outlined in the decision.
In that same Decision, the Commission also requested that the ESWG submit a report to the Commission outlining a recommended wireless 9-1-1 caller location accuracy performance monitoring process. The Commission received Consensus Report ESRE0068 and, in Telecom Decision 2015-255, approved the recommendations contained therein, including the requirements that wireless carriers:
- Include in their initial, follow-up, and future reports on wireless 9-1-1 caller location accuracy an analysis of their performance results, and explanations in cases where they are not meeting the benchmarks, including their action plan to resolve any related issues; and
- Provide Commission staff with the same monthly follow-up reports that wireless carriers will provide to affected Public Safety Answering Points (PSAPs), in cases where they are not meeting the benchmarks, until their results are above the benchmarks or until Commission staff determines that reporting is no longer necessary.
Accordingly, wireless carriers are reminded to provide, by 29 February 2016, their follow-up wireless 9-1-1 caller location accuracy results report for all PSAPs that provide wireless E9-1-1 service in the wireless carrier’s serving area. The follow-up report is to cover nationally aggregated results as well as information for each province the wireless carrier serves, and is to be based on data collected by the wireless carrier covering 1 August 2015 to 31 January 2016. The follow-up report is to also include analyses of these results. The report should also include, in an attachment to the report, a completed wireless location accuracy results submission form in excel format (attached). This is an ESWG-developed attachment that should not be altered for consistency purposes.
Original signed by
Director, Competitor and Emergency Services Policy
c.c.: Renée Doiron, CRTC, firstname.lastname@example.org
James Ndirangu, CRTC, email@example.com
Chris Kellett, ESWG Chair, chris.kellett@ESWG9-1-1.ca
Bell Mobility Inc.: firstname.lastname@example.org
Bragg Communications Incorporated: email@example.com
MTS Inc.: firstname.lastname@example.org
Rogers Communications Partnership: email@example.com
Saskatchewan Telecommunications: firstname.lastname@example.org
TELUS Communications Company: email@example.com
Vidéotron s.e.n.c.: firstname.lastname@example.org
Wind Mobile Corp.: email@example.com
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