Telecom - Staff Letter addressed to the Distribution List

Ottawa, 13 October 2023

Reference: 8621-C12-01/08

BY E-MAIL

Distribution List

ERRATUM

Correction to Request for Information (RFI) regarding Third-Party Call Centres’ Handling of Official Languages, 12 October 2023.

The last sentence of paragraph eight of the above-noted RFI read as follows:
Commission staff requests that recipients of this letter provide the following information including all relevant details, rationale and any supporting information, by 11 November 2023.

Staff recognizes that the original date of 11 November 2023 falls on Remembrance Day, a Federal public holiday. As such, staff is re-establishing the deadline for filing of answers to the RFI to the following business day, 14 November 2023.

Yours Sincerely,

Original signé par Philippe Nadeau pour

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector

c.c.: Etienne Robelin, Manager, Emergency Services Policy, CRTC (etienne.robelin@crtc.gc.ca)

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