Telecommunications Providers

Organizations that wish to provide telecommunications services in Canada must register to appear on one of the CRTC's registration lists.

Telecommunications services include, but are not limited to, local voice services, Voice over IP (VoIP) services, internet services, long distance services, wireless services and payphone services.

Industry Topics

Register as a Telecommunications Provider

New registrants, start here!

Register as a facilities-based provider, a non-Facilities-Based Providers, or a Basic International Telecommunications (BITS) Licensee.

Responsibilities and Regulatory Obligations

Read about your responsibilities and other regulatory obligations.

List of Registered Providers

See the full list of registered telecommunications providers. We may withdraw telecommunications providers who have been removed from the registration list

Wholesale HSA quality of service

Get information about the quality of services that competitors receive from their wholesale high-speed access (HSA) service providers.

Basic International Telecommunications Services (BITS) Licence

Apply for a licence and view current applications. If you carry telecommunications traffic internationally, you need to apply for a BITS licence.

Registration Support

Update or help with your registration information.

Alternative Dispute Resolution

The CRTC provides services to help parties resolve disputes related to the Telecommunications Act.

Costs Assessment Forms

Telecommunications Costs Assessment Forms (when filing Applications for Costs Awards).

Compliance and Enforcement

More about the Unsolicited Telecommunications Rules (UTR) and Canada's Anti-Spam Legislation (CASL).

CISC Working Groups

Working groups, agendas, submit CISC documents, registration lists, agreements and guidelines, administrative guidelines.

What we are doing

On-Going Consultations

We regularly hold public hearings, round-table discussions, informal forums, and online discussion forums designed to gather Canadians' views about telecommunications services—information that we can then act on to serve the public interest. See what we’re doing today!

On-Going Applications (Part 1s)

Internet and Telephone service providers have a lot of daily on-going business with the CRTC.

Service providers apply for forbearance from regulation, licences if they are providing telephony services internationally, and more. See what we’re doing today!

Acts and Regulations

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