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Warning: Scam spoofing CRTC customer support line

The Canadian Radio-television and Telecommunications Commission (CRTC) has been made aware of a scam phone call that uses caller-ID spoofing to impersonate our consumer support line.

Canadians are receiving calls from 1-877-249-2782. When they pick up, they are asked to give out personal or financial information to someone claiming to represent the CRTC.

What you should do:

The CRTC will not contact individuals unless they have contacted us first with an inquiry. If you have contacted the CRTC with an inquiry, make sure to have your reference number handy.

Zero Tolerance Policy

CRTC staff treats clients with courtesy and respect and expects that they do the same. Calls or written messages that contain demeaning, threatening or otherwise abusive language towards staff will not be tolerated.

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Canadian Radio-television and Telecommunications Commission
Ottawa, Ontario
Canada, K1A 0N2


Fax: 819-994-0218

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