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Ottawa, 18 February, 2009
RE: CDN DS1 Process – Follow-up to Decision 2008-68 Non-consensus Report BPRE069a
In order to assist the Commission to dispose of the non-consensus report above, Local Exchange Carriers (LECs) are requested provide responses to the attached interrogatories by 03 March 2009. Interrogatory responses are also to be served on all LECs in the distribution list by the same date.
Original signed by
Acting Director, Competition Implementation and Technology
cc: Okacha Merabet, CRTC (819) 997-3348 email@example.com
Bell Aliant firstname.lastname@example.org
Bell Canada email@example.com
MTS Allstream firstname.lastname@example.org
Interrogatories to Provisioning LECs (Bell Aliant, Bell Canada/ILEC, MTS Allstream/ILEC, SaskTel, Telebec, TELUS/ILEC)
1.1. For a retail customer requesting a service similar to CDN DS1 service (e.g.: Digital Network Access at DS1 rate) that does not require securing permits and/or rights of way, but does require one or more of a plant extension, network rearrangement or capacity augment activity to be completed before releasing the request, indicate the average length of time in business days your company takes to inform the customer that construction costs may be/are chargeable and that, hence, the standard service delivery interval may not be met? Provide an answer for: (a) a retail customer that has signed a Service Level Agreement (SLA), and (b) a retail customer that has no SLA with your company.
1.2 For a retail customer requesting a service similar to CDN DS1 service (e.g.: Digital Network Access at DS1 rate) in a “no facilities available” situation that requires securing permits and/or rights of way and requires network extension to release the request, indicate the average length of time it takes your company to inform the customer of the applicable charges and that the release of its request depends on activities that are not under its control? Provide an answer for a retail customer that: (a) has signed a SLA with your company, and (b) for a retail customer that has no SLA with your company
Interrogatories to all LECs (Cybersurf, MTS Allstream/CLEC/ILEC, Bell Canada/CLEC/ILEC, Persona Inc., Primus, Rogers Communications Inc., Shaw, TELUS/CLEC/ILEC, Videotron, Eastlink, Distributel)
2.1 In light of the approved service delivery intervals for CDN DS1 services, what would be in business days a reasonable timeframe within the approved service interval for a competitor (e.g.: CLEC) to inform a Provisioning LEC (e.g.: ILEC) that it wishes to pursue a request for a CDN DS1 service after having been informed by the latter that facilities to release such request do not exist and that a build requiring the securing of permits and/or rights of way needs to be completed first?
2.2 What would be in business days a reasonable timeframe for a competitor (e.g.: CLEC) to provide a Provisioning LEC (e.g.: ILEC) with a “go” or “no go” firm response after the latter has issued its estimate of applicable charges and delivery timeframe of the service ordered for each of: (a) situations that do not require the securing of permits an/or rights of way, and (b) situations that do require the securing of permits and/or rights of way.
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