Internet services for Canadians
Learn more about our role in helping Canadians connect to high-quality, reliable, and secure Internet services at affordable prices.
Services and information
Internet Code
Learn about how the Internet Code benefits and protects you.
Anti-spam
Consumers can find information on our efforts to reduce the harmful effects of spam. Businesses can find requirements and guidance for complying with Canada’s Anti-Spam Legislation.
Performance
Increase the performance and reliability of your Internet network and compare the different types of connections available.
Broadband Fund: Closing the digital divide
Learn about the Broadband Fund and how to apply for funding.
Make a complaint
Find out how to make a complaint about your Internet service online, by email, and by phone.
Billing and pricing
Learn about how rates are set for Internet services, and how we foster competition between Internet providers.
Home phone, mobile, and Internet service outages
Learn about our role in making services more reliable and dealing with home phone, mobile, and Internet outages.
Broadband performance measurement project
Consult the assessment of the performance of high-speed Internet access across Canada.
Net neutrality
Get information on net neutrality and what we are doing to support it.
Broadband Fund Review
We are taking action to improve the speed and efficiency of the Broadband Fund, advance reconciliation, and help connect all Canadians to high-speed Internet and cellphone service.
Finding the right plan for your needs
Find service providers near you, change your provider, and compare services.
Internet traffic management practices
Learn about making a complaint about Internet traffic management practices.
Watching TV and listening to music on the Internet
Learn about distribution rights, website blocking, and reporting offensive content on the Internet.
Telecommunications providers
Find out more about telecommunications providers or register as a provider.
Consumer Protections Action Plan
We are helping to ensure that Canadians have clear contracts, are not surprised by higher bills, and have the information they need to make the best choices about their Internet, cellphone, and TV services.
Features
Implementation of an Internet subsidy in the Far North
We are looking at important aspects of the subsidy that will help improve affordability of Internet services in the Far North.
Making shopping for Internet easier
We’re looking at whether Internet service providers should be required to display information in a standardized label, similar to nutrition labels on food products.
Making it easier to choose an Internet or cellphone service
We are considering the tools Canadians need to make informed decisions about their Internet and cellphone services.
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