Internet services for Canadians

Learn more about our role in helping Canadians connect to high-quality, reliable, and secure Internet services at affordable prices.

Read more about what we do.

Services and information

Internet Code

Learn about how the Internet Code benefits and protects you.


Consumers can find information on our efforts to reduce the harmful effects of spam. Businesses can find requirements and guidance for complying with Canada’s Anti-Spam Legislation.


Learn what affects Internet speeds at your home and what you can do to improve them.

Broadband Fund: Closing the digital divide

Learn about the Broadband Fund and how to apply for funding.

Make a complaint

Find out how to make a complaint about your Internet service online, by email, and by phone.

Billing and pricing

Learn about how rates are set for Internet services, and how we foster competition between Internet providers.

Home phone, mobile, and Internet service outages

Learn about our role in making services more reliable and dealing with home phone, mobile, and Internet outages.

Broadband performance measurement project

Consult the assessment of the performance of high-speed Internet access across Canada.

Net neutrality

Get information on net neutrality and what we are doing to support it.

Finding the right plan for your needs

Find service providers near you, change your provider, and compare services.

Internet traffic management practices

Learn about making a complaint about Internet traffic management practices.

Watching TV and listening to music on the Internet

Learn about distribution rights, website blocking, and reporting offensive content on the Internet.

Telecommunications providers

Find out more about telecommunications providers or register as a provider.


Review of the Broadband Fund

Broadband Fund

We are considering ways to improve the Broadband Fund to provide better Internet and wireless services to rural, remote, and Indigenous communities.

Review of Internet competition

We are taking action to increase choice and affordability of high-speed Internet services.

Telecommunications services in the Far North

Review of Northwestel and telecom services in the North

We are considering ways to improve telecommunications services in the Far North.

Date modified: