Internet Services for Canadians
It is important that Canadians can connect to quality Internet services at affordable prices.
We strive to protect the safety and interests of Canadians by promoting and enforcing our regulations. This includes those relating to unsolicited email.
A new Internet Code to come into force on January 31, 2020! Find out how it will improve protections for Internet customers.
Apply for the fund, application guide (help applying), broadband coverage maps, instruction manual, about the fund.
Broadband Performance Measurement Project
The CRTC is looking for participants for the project to measure the performance of broadband Internet services in Canadian homes.
How to make a complaint about your Internet service online, by email and by phone.
Find service providers near you, change your provider, and compare services.
There are two acceptable ways for large telephone and cable companies to charge independent service providers for the use of their networks: the flat-rate model, and the capacity-based model.
Supporting net neutrality, differential pricing, zero-rating, sponsored data.
Learn what affects Internet speeds at your home and what you can do to improve them.
About Internet traffic management practices and complaints.
Watching TV and listening to music online, distribution rights, website blocking and offensive content online.
The wireless market in Canada is evolving. Learn more about the introduction of the new data-only wireless options and find a plan that is right for you.
Understand your consumer rights email spam. Businesses can find requirements for installing computer programs and guidelines (e.g., help building compliance programs).
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