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Ottawa, January 15, 2014

Our reference: 8621-C12-01/08 and 8665-C12-200807943



RE: Text Messaging with 9-1-1 service implementation deadline

Dear Madam, Sir:

As set out in CRTC Telecom Decision 2013-22, wireless carriers and incumbent local exchange carriers, in their role as 9-1-1 service providers, were directed to make the changes to their networks, systems, and processes required to support the provision of Text Messaging with 9 1 1 service for hearing- or speech-impaired persons by 24 January 2014.

At this time all wireless and incumbent local exchange carriers identified in the distribution list are to confirm that the changes mandated in the Decision have or will be made, i.e. that the carrier in question is capable of supporting the Text Messaging with 9-1-1 service by 24 January 2014. Carriers fulfilling both wireless and incumbent local exchange carrier roles should confirm that the changes have been made on both fronts. Such confirmation must be filed by no later than January 17 2014.

A copy of this letter and all correspondence will be placed on the public record of the above-noted file.

The subject of your response letter should be “[Name of Your Company] Text Messaging with 9-1-1 service implementation deadline ‒ File Nos.: 8621-C12-01/08 and 8665-C12-200807943.”


Original signed by

Chris Seidl
Executive Director
Telecommunications Sector

c.c.: Michel Murray, CRTC, 819-997-9300,
Renée Doiron, CRTC, 819-997-2755, ,
James Ndirangu, CRTC, 819-3670,
Distribution List
Bell Aliant Regional Communications, Limited Partnership Bell Aliant Communications régionales, société en commandite
Bell Canada,
Bell Mobility Inc.,
Bragg Communications Incorporated (EastLink),
MTS Inc.,
Rogers Communications Partnership (Rogers Wireless),
Saskatchewan Telecommunications (SaskTel),
TELUS Communications Company Société TELUS,
Videotron G.P.,
Wind Mobile,


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