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Ottawa, May 22, 2013

File No.: 8621-C12-01/08


Mr. Chris Kellet,
CISC Emergency Services Working Group

Dear Mr. Kellet:

Re: Request for an extension to submit the rollout schedule for the implementation of the Text with 9-1-1 service

In Telecom Decision 2013-22, the Commission decided that Text Messaging with 9-1-1 (T9-1-1) service should be implemented nationwide as expeditiously as possible. Among other determinations, the Commission requested the CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group (ESWG) to coordinate stakeholders’ activities to develop a detailed T9-1-1 service rollout schedule and to submit it to the Commission for information purposes by 24 April 2013.

In a letter dated 23 April 2013, you requested on behalf of the ESWG that the date for the submission of the rollout schedule be extended to 28 June 2013.

The ESWG stated that one of the key items in the implementation of T9-1-1 service is the deployment of Internet Protocol based data connections between the 9-1-1 Service Providers and Public Safety Answering Points (PSAPs) across Canada. As such, the ESWG indicated that more time is needed to make the complex determinations required for each stakeholder to provide their implementation dates, in order to create a meaningful schedule for the T9-1-1 service roll-out. The ESWG noted that the request for an extension would not slow development or delivery of the Text with 9-1-1 service in any way.

The Commission notes that the ESWG must work with all stakeholders to determine the dates by which each stakeholder would complete the necessary changes, in order to create a comprehensive and meaningful rollout schedule for the implementation of T9-1-1 service. The Commission further notes that the proposed extension would not affect the requirement for wireless carriers and incumbent local exchange carriers to make the changes required to support the provision of T9-1-1 service prior to 24 January 2014.

In view of the above, the Commission grants the ESWG’s request for an extension to
28 June 2013.


Original signed by

John Traversy
Secretary General

cc: Michel Murray, Chair, CRTC Interconnection Steering Committee (CISC)

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