Enforcement actions

To protect the interests of Canadians and prevent abuse of the communications system, we promote compliance with the Unsolicited Telecommunications Rules (UTR), Canada’s Anti-Spam Legislation (CASL) and Voter Contact Registry (VCR).

What to expect and what to do when facing a compliance and enforcement action.

Action types

Here’s a list of measures we can take to reinforce compliance:

Citation

A citation is a letter issued by the CRTC’s investigation staff (also known as a designated person) outlining the alleged violations of a business or person, which provides them with the opportunity to clarify the circumstances surrounding the claims made by the investigation staff. To make a representation regarding a citation (for instance by claiming any defences or exemptions), the onus is on the recipient to respond in writing within 14 days of the letter, providing sufficient details for the investigation staff to assess the validity of the claim. The CRTC publishes the details of a citation 30 days after issuance unless a valid defense is made.

Notice of Violation

A notice of violation (NOV) may be issued under CASL or the Telecommunications Act (the Telecom Act) by the CRTC or a member of the CRTC'S staff designated for that purpose. Among other things, the NOV sets out alleged violations under CASL, or under the Telecom Act (including the UTRs). An NOV can also include an Administrative Monetary Penalty (AMP). An AMP is a civil penalty imposed by a regulator for a contravention of a regulatory obligation. Persons who are issued an NOV have the opportunity to file representations to the CRTC within 30 days of the issuance.

Settlement

A settlement can be reached between a business or person and the CRTC’s investigation staff in order to resolve any issues regarding alleged violations of the UTRs. A settlement generally entails a recognition of the acts or omissions leading to non-compliance that may then be reflected in an NOV, and may include the payment of an AMP.

Undertaking

An undertaking can be entered between a business or person who has committed a contravention under CASL or the Telecommunications Act (except under the UTRs), a member of the CRTC’s staff designated for the purpose of entering into an undertaking. An undertaking is an agreement defining the compliance obligations to be put in place following a contravention, and may include a requirement to pay a specified amount.

Compliance and Enforcement Decision

Compliance and Enforcement Decisions are official decisions made by the CRTC following the review of a NOV, notice to produce or preservation demand. In the case of a NOV, the CRTC examines the allegations made by the designated person, alongside representations made by the recipient to determine whether the violations were committed, and if so, whether the AMP is appropriate.

Use the filters below to refine your search:

Search key word, person or business by filtering items:

Date Action type Person or business Details
2024-01-08
  • Citation
Arminder Mann
  • Part II – National DNCL Rules, sec. 4 and 7; Part III – Telemarketing Rules, sec 3 (UTR)
2023-11-22
  • Citation
9337-5186 Québec Inc.
(Vertdure Bois-Francs)
  • Violations of Part II, sec. 7 (UTR)
2023-11-22
  • Citation
Vertdure Entretien Pelouse
St-Hyacinthe (Vertdure St-Hyacinthe)
  • Violations of Part II, sec. 7 (UTR)
2023-11-22
  • Citation
9172-7636 Québec Inc.
(Vertdure Trois-Rivières)
  • Violations of Part II, sec. 7 (UTR)
2023-11-17
  • Citation
Saeed Ahmad
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-11-17
  • Citation
Rick Bowal
  • Part II – National DNCL Rules, sec. 4 and 7; (UTR)
2024-03-12
  • Notice of violation
  • Settlement
890796-0 Canada Inc.
  • $25,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6, Part II, sec 3 (UTR)

Enforcement Action PDR: 9174-3369

2024-03-01
  • Notice of violation
  • Settlement
Square Yards Real Estate Inc.
  • $125,000 AMP issued
  • Settlement Agreement reached
  • Part II – National Do Not Call List Rules, sec. 4 & 6 (UTR)
  • Part III – Telemarketing Rules, sec. 2 & 23 (UTR)
  • Square Yards has fully cooperated with the CRTC during the course of this investigation

Enforcement Action PDR: 9174-3222

2024-01-26
  • Notice of violation
  • Settlement
Nayan Bhai
  • $4,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4  (UTR)

Enforcement Action PDR: 9174-3394

2024-01-10
  • Notice of violation
  • Settlement
Sirius XM Canada Inc.
  • $225,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4  and Part III, sec 15 (UTR)

Enforcement Action PDR: 9174-3160

2023-11-08
  • Notice of violation
  • Settlement
777911 AB Ltd. d/b/a
Edmonton Indoor Air Cleaning
  • $8,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4  & 6 (UTR)

Enforcement Action PDR: 9174-3321

2023-11-28
  • Notice of violation
  • Settlement
Tracy Johnson
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4  & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR: 9174-3388

2023-11-16
  • Notice of violation
  • Settlement
Jyoti Rath
  • $7,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4  & 7 (UTR)
  • Violations of Part III, sec. 23 (UTR)

Enforcement Action PDR: 9174-3333

2023-11-01
  • Notice of violation
  • Settlement
9213-9880 Québec Inc. (Vertdure Lévis)
  • $11,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 (UTR)

Enforcement Action PDR: 9174-3330/1

2023-11-01
  • Notice of violation
  • Settlement
9170-5921 Québec Inc. (Vertdure Québec Portneuf)
  • $4,540 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 (UTR)

Enforcement Action PDR: 9174-3330/2

2023-11-01
  • Notice of violation
  • Settlement
9170-5921 Québec Inc. (Vertdure Bas Saint-Laurent)
  • $7,255 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 (UTR)

Enforcement Action PDR: 9174-3330/3

2023-11-01
  • Notice of violation
  • Settlement
3101-7650 Québec Inc. (Vertdure Longueuil)
  • $24,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 (UTR)

Enforcement Action PDR: 9174-3330

2023-11-15
  • Notice of violation
  • Settlement
Gina Pasricha
  • $15,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)
  • Violations of Part III, sec. 3 (UTR)

Enforcement Action PDR: 9174-3375

2023-10-12
  • Notice of violation
  • Settlement
Télécom Tiguiidoo Inc. (d/b/a « Tigydoo »)
  • $15,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 & 23 (UTR)

Enforcement Action PDR: 9174-3254

2023-11-06
  • Notice of violation
  • Settlement
9463-3377 Québec Inc. (ONI Groupe d’Appel)
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 and Part III, sec. 23 (UTR)

Enforcement Action PDR: 9174-3387

2023-11-10
  • Notice of violation
  • Settlement
MacKay Realty Network Inc.
  • $36,000 AMP issued
  • Settlement Agreement reached
  • Part II – National Do Not Call List Rules, sec. 4 & 6 (UTR)
  • Part III – Telemarketing Rules, sec. 23 (UTR)

Enforcement Action PDR: 9174-3225

2023-11-01
  • Notice of violation
  • Settlement
Joy Peacock
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 (UTR)

Enforcement Action PDR: 9174-3395

2023-11-01
  • Notice of violation
  • Settlement
Diana Campbell Courtier Immobilier Inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 (UTR)

Enforcement Action PDR: 9174-3402

2023-10-24
  • Notice of violation
  • Settlement
NOW Real Estate Group
  • $15,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec 3 (UTR)

Enforcement Action PDR: 9174-3389

2023-10-16
  • Citation
Lynn Kongkham
  • Part II – National DNCL Rules, sec. 4 and 7; Part III – Telemarketing Rules, sec 3 (UTR)
2023-11-15
  • Citation
Codeyoung
  • Part II – National DNCL Rules, sec. 4 and 7; Part III – Telemarketing Rules, sec. 3 (UTR)
2023-10-13
  • Citation
SOFAS DU MONDE INC.
  • Part II – National DNCL Rules, sec. 4 and 7;
  • Part III – Telemarketing Rules, sec. 3 and 9 (UTR)
2023-05-23
  • Citation
TILT/Brandish Marketing
  • Part III – Telemarketing Rules, sec. 3 (UTR)
2023-07-11
  • Notice of violation
Sami Medouni
  • $40,000 AMP issued
  • Violations of sec. 9 CASL

Enforcement Action PDR: 9110-2021-00606

2023-09-28
  • Notice of violation
  • Settlement
CDTel Inc.
  • $28,000 AMP issued
  • Settlement Agreement reached
  • Violations Part II – , sec. 4 & 6 and Part III - sec. 23 (UTR)

Enforcement Action PDR: 9174-3311

2023-09-25
  • Notice of violation
  • Settlement
Homelife Elite Services Realty Inc.
  • $20,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)
  • Violations of Part III, sec 2 (UTR)

Enforcement Action PDR: 9174-3357

2023-09-21
  • Notice of violation
  • Settlement
Century 21 Creekside Realty Ltd.
  • $15,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 & Part III, sec 3 (UTR)

Enforcement Action PDR: 9174-3215

2023-07-04
  • Notice of violation
  • Settlement
Homelife Frontier Realty Inc.
  • $35,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)
  • Violations of Part III, sec. 3

Enforcement Action PDR: 9174-3316

2023-07-20
  • Notice of violation
  • Settlement
Royal Star Realty Inc.
  • $39,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)
  • Violations of Part III, sec. 3

Enforcement Action PDR: 9174-3298

2023-08-10
  • Notice of violation
  • Settlement
YegPro Realty
  • $39,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR: 9174-3292

2023-08-28
  • Notice of violation
  • Settlement
Re/Max Niagara Realty Inc.
  • $27,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR: 9174-3305/9174-3371/9174-3312

2023-08-11
  • Notice of violation
  • Settlement
Homez First Inc.
  • $1,600 AMP issued
  • Settlement Agreement reached
  • Part II, section 4 – National Do Not Call List Rules; and
  • Part III, section 2 & 23 – Telemarketing Rules (UTR)

Enforcement Action PDR: 9174-3366

2023-09-18
  • Citation
Adrian John
  • Part II – National DNCL Rules, sec. 4 and 7: Part III – Telemarketing Rules, sec 3 (UTR)
2023-09-18
  • Citation
Mark Sokolski
  • Part II – National DNCL Rules, sec. 4 and 7; Part III – Telemarketing Rules, sec 3 (UTR)
2023-09-08
  • Citation
Nettoyage Scentral Cleaning Services/9217-2220 Québec Inc.
  • Part II – National DNCL Rules, sec. 4 and 6; Part III – Telemarketing Rules, sec 2 (UTR)
2023-06-20
  • Citation
Susaina Kwatara
  • Part II – National DNCL Rules, sec. 4 and 7: Part III – Telemarketing Rules, sec 3 (UTR)
2023-05-11
  • Citation
Faxtarget Communications
Inc.
  • Part II – Do Not Call List Rules, sec. 4 and 7
  • Part III - Telemarketing Rules, sec. 3 (UTR)
2023-06-20
  • Citation
Norris Yu
  • Part II – National DNCL Rules, sec. 4 and 7: Part III – Telemarketing Rules, sec 3 (UTR)
2023-06-20
  • Citation
Adil Esmail
  • Part II – National DNCL Rules, sec. 4 and 7 (UTR)
2023-06-21
  • Citation
Afsoon Rezaei
  • Part II – National DNCL Rules, sec. 4 and 7 (UTR)
2023-08-02
  • Citation
Grant Gilmour
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-08-02
  • Citation
Antoney Vattavayalil
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-08-01
  • Citation
Ricky Raad
  • Part II – National DNCL Rules, sec. 4 and 7: Part III – Telemarketing Rules, sec 3 (UTR)
2023-07-31
  • Citation
Coldwell Banker, The Real Estate Centre Brokerage
  • Part II – National DNCL Rules, sec. 4 and 7: Part III – Telemarketing Rules, sec 3 (UTR)
2023-07-31
  • Citation
John Saroglou
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-08-01
  • Notice of violation
  • Settlement
Fidgi Communications Inc.
  • $3,000 AMP Issued
  • Settlement Agreement reached
  • Part III, section 3 – Canadian Radio-television and Telecommunications Commission Unsolicited Telecommunications ( UTR)

Enforcement Action PDR: 9174-3358

2023-01-25
  • Notice of violation
  • Settlement
Betty Tam Chong
  • $6,000 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 – National Do Not Call List Rules ( UTR)

Enforcement Action PDR: 9174-3194

2023-02-15
  • Notice of violation
  • Settlement
Lei Lei Leung-Dupuis
  • $3,600 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules; and
  • Part III, section 3 – Telemarketing Rules ( UTR)

Enforcement Action PDR: 9174-3190

2023-06-28
  • Notice of violation
  • Settlement
Maria Lio
  • $5,400 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules; and
  • Part III, section 3 – Telemarketing Rules ( UTR)

Enforcement Action PDR: 9174-3216

2023-03-09
  • Notice of violation
  • Settlement
Rosie Bianchi
  • $15,000 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules; and
  • Part III, section 3 – Telemarketing Rules ( UTR)

Enforcement Action PDR: 9174-3287

2023-04-04
  • Notice of violation
  • Settlement
Mandeep Kaur Hundal
  • $3,000 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules; and
  • Part III, section 3 – Telemarketing Rules ( UTR)

Enforcement Action PDR: 9174-3319

2023-03-30
  • Notice of violation
  • Settlement
Sunny Dhillon
  • $7,000 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules; and
  • Part III, section 3 – Telemarketing Rules ( UTR)

Enforcement Action PDR: 9174-3288

2023-03-30
  • Notice of violation
  • Settlement
Seyed Vahid Ghoreshi
  • $3,900 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules; and
  • Part III, section 3 – Telemarketing Rules ( UTR)

Enforcement Action PDR: 9174-3291

2023-04-11
  • Notice of violation
  • Settlement
Shashi Madan
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 – National Do Not Call List Rules( UTR)

Enforcement Action PDR: 9174-3318

2023-05-16
  • Notice of violation
  • Settlement
Seema Persad
  • $3,900 AMP Issued
  • Settlement Agreement reached
  • Part II, sec 4 (UTR)
  • Part II, sec 7 (UTR)

Enforcement Action PDR: 9174-3295

2023-05-16
  • Notice of violation
  • Settlement
Saif Qasimi
  • $6,000 AMP Issued
  • Settlement Agreement reached
  • Part II, sec 4 (UTR)
  • Part II, sec 7 (UTR)
  • Part III, sec 3 (UTR)

Enforcement Action PDR: 9174-3300

2023-07-04
  • Notice of violation
  • Settlement
Pam Tsiropoulos
  • $500 AMP Issued
  • Settlement Agreement reached
  • Part II, sec 4 (UTR)
  • Part II, sec 7 (UTR)
  • Part III, sec 3 (UTR)

Enforcement Action PDR: 9174-3338

2023-05-30
  • Notice of violation
  • Settlement
Marcin Matkowski
  • $2,400 AMP Issued
  • Settlement Agreement reached
  • Part II, sec 4 (UTR)

Enforcement Action PDR: 9174-3293

2023-03-01
  • Notice of violation
  • Settlement
Mark Lade
  • $8,700 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR), Part III, sec. 3

Enforcement Action PDR: 9174-3286

2023-04-11
  • Notice of violation
  • Settlement
Michael Dunn
  • $11,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR), Part III, sec. 3

Enforcement Action PDR: 9174-3290

2023-04-11
  • Notice of violation
  • Settlement
Century 21 People’s Choice Realty Inc., Brokerage
  • $17,750 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement Action PDR 9174-3239 / 9174-3247

2023-06-28
  • Notice of violation
  • Settlement
Re/Max Twin City Realty Inc.
  • $39,500 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement Action PDR 9174-3218 / 9174-3220 / 9174-3304

2023-03-17
  • Notice of violation
  • Settlement
Re/Max Affiliates Realty Ltd., Brokerage
  • $23,000 AMP Issued
  • Settlement Agreement reached
  • Part II, section 4 & 7 – National Do Not Call List Rules (UTR)

Enforcement Action PDR 9174-3193

2023-06-13
  • Notice of violation
  • Settlement
Main Street Realty Ltd.
  • $21,000 AMP Issued
  • Settlement Agreement reached
  • Part II sec 7 (UTR)
  • Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-3347

2023-05-26
  • Notice of violation
  • Settlement
Investa Prime Realty Inc.
  • $20,000 AMP Issued
  • Settlement Agreement reached
  • Part II, sec 4 (UTR)
  • Part II sec 7 (UTR)
  • Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-3289

2023-06-20
  • Notice of violation
  • Settlement
Century 21 Empire Realty Inc.
  • $35,000 AMP Issued
  • Settlement Agreement reached
  • Part II, sec 4 (UTR)
  • Part II sec 7 (UTR)
  • Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-3296

2023-05-24
  • Citation
Adam Keith Ottawa, ON
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-24
  • Citation
Sharif Khan Toronto, ON
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-24
  • Citation
Michelle Thurlow Nanaimo, BC
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-24
  • Citation
Jason Cheung Vancouver, BC
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-24
  • Citation
Carole Kneeshaw Toronto, ON
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-24
  • Citation
Jaswant Gill Brampton, ON
  • Part II – National DNCL Rules, sec. 4 and sec. 7: Part III – Telemarketing Rules, sec 3 (UTR)
2023-05-24
  • Citation
Erna Collins Orillia, ON
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-25
  • Citation
Pooja Mehta
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-25
  • Citation
One Percent Realty
  • Part II – National DNCL Rules, sec. 4 and 7 : Part III – Telemarketing Rules, sec 3 (UTR)
2023-05-25
  • Citation
The Realty Firm Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2023-05-25
  • Citation
Don McKay
  • Part II – National DNCL Rules, sec. 4 and 7 : Part III – Telemarketing Rules, sec 3 (UTR)
2023-05-01
  • Citation
Enerite Inc.
  • Part II – National DNCL Rules, sec. 4 and 6 : Part III – Telemarketing Rules, sec 2, 8 and 11 (UTR)
2023-05-31
  • Notice of violation
  • Settlement
Raafat Metwaly
  • $13,500 AMP issued
  • Settlement Agreement reached
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)

Enforcement Action PDR 9174-3331

2023-05-17
  • Notice of violation
  • Settlement
RE/MAX 1er Choix Inc.
  • $39,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 (UTR)
  • Violations of Part IV, sec. 4d) (UTR)

Enforcement Action PDR 9174-3271

2023-04-19
  • Notice of violation
  • Settlement
Groupe c’est vert Inc.
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)
  • Violations of Part III, sec. 2 & 23 (UTR)

Enforcement Action PDR 9174-3340

2023-02-22
  • Citation
Studio de Photo SNAP Montreal
  • Part II - Canadian Radio-television and Telecommunications Commission Unsolicited Telecommunications Rules, Sec.6. (UTR)
  • Part III - Canadian Radio-television and Telecommunications Commission Unsolicited Telecommunications Rules, Sec.2. (UTR)
  • Part III - Canadian Radio-television and Telecommunications Commission Unsolicited Telecommunications Rules, Sec.8. (UTR)
  • Part III - Canadian Radio-television and Telecommunications Commission Unsolicited Telecommunications Rules, Sec.11. (UTR)
2023-01-19
  • Citation
Elva Meadows
  • Part II – Do Not Call List Rules, sec. 4 and 6
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2022-12-19
  • Citation
9174-3258 Portes & Fenêtres Président
  • Part III – National Do Not Call List Rules, sec. 23 (UTR)
  • Part III – National Do Not Call List Rules, sec. 8, 9, 10, 11, 12, 13, 14, 15 (UTR)
2023-03-01
  • Notice of violation
  • Settlement
Cue Learn Pvt. Ltd.
  • $175, 000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-3184

2023-02-28
  • Notice of violation
  • Settlement
Match Transact Inc. operating as WOW! Mobile Boutique
  • $50,000 Administrative monetary penalty issued
  • Settlement
  • Part II, section 4 & 6 – National Do Not Call List Rules; and
  • Part III, section 2 & 23 –  Telemarketing Rules; (UTR)

Enforcement Action PDR 9174-3256

2022-12-06
  • Notice of violation
  • Settlement
Inkas Payments Corp.
  • $10,000 AMP Issued
  • Settlement Agreement reached
  • Part III, sec. 2 (UTR)

Enforcement Action PDR 9174-3280

2022-11-24
  • Decision

9184-8630 Québec Inc., operating as Ramonage Plus

  • $24,927.98 AMP imposed;
  • Violations of Part II, sections 4 and 6 and Part III, section 8 (UTR)

Decision CRTC 2022-320

2022-08-24
  • Notice of violation
  • Settlement
10671347 Canada Inc. d/b/a “Signature Confort”
  • $100,000 AMP Issued
  • Settlement Agreement reached
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 23 & 25 (UTR)

Enforcement Action PDR 9174-3187

2022-12-13
  • Notice of violation
  • Settlement
Savard Chaussures Inc.
  • $35,000 Administrative monetary penalty issued
  • Settlement
  • Part II, section 4 & 7 – National Do Not Call List Rules;
  • Part III, section 3 – Telemarketing Rules; and (UTR)
  • Part IV, section 2 – Automatic Dialing-Announcing Device (ADAD) Rules;

Enforcement Action PDR 9174-3257

2023-02-10
  • Notice of violation
  • Settlement
Dieu Règne Makoumbou (sole proprietor of Air.net)
  • Part II – National Do Not Call List Rules, sec. 7
  • Part III - Telemarketing Rules, sec. 3 (UTR)

Enforcement Action PDR 9174-3230

2022-10-25
  • Notice of violation
  • Settlement
U-Pick Travel and Tours Inc.
  • $34,250 AMP Issued
  • Settlement Agreement reached
  • Part II, sec. 4 & 6 (UTR)
  • Part III, sec. 2 & 23 (UTR)

Enforcement Action PDR 9174-3235

2022-11-22
  • Notice of violation
  • Settlement
9430-3922 Québec Inc. (doing business as “KIA McMasterville”)
  • $15,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement Action PDR 9174-3202

2022-07-21
  • Notice of violation
  • Settlement
Ste-Foy Nissan Inc.
  • $4,500 AMP Issued
  • Settlement
  • Part II – National Do Not Call List Rules, sec. 4 & 7 (UTR)

Enforcement Action PDR 9174-3158

2022-03-31
  • Citation

Malcolm Ponnayan campaign
Electoral District: Scarborough Centre, ON

  • Subsec. 348.07(1) CEA (VCR)
2022-12-22
  • Citation

Prévention IQ inc. (Prévention Incendie du Québec)

  • Part II – Do Not Call List Rules, sec. 4 and 6
  • Part III – Telemarketing Rules, sec. 2 (UTR)
2022-03-31
  • Citation

Richard Bragdon campaign
Electoral District: Tobique—Mactaquac, NB

  • Subsec. 348.07(1) CEA (VCR)
2022-03-31
  • Citation

Huda Mukbil campaign
Electoral District: Ottawa South, ON

  • Subsec. 348.07(1) CEA (VCR)
2022-03-31
  • Citation

Angela MacEwen campaign
Electoral District: Ottawa Centre, ON

  • Subsec. 348.07(1) CEA (VCR)
2022-02-02
  • Citation

Probe Research Inc.

Winnipeg, MB

  • Subsec. 348.07(1) CEA (VCR)
2022-02-02
  • Citation

Viewpoints Research Ltd

Winnipeg, MB

  • Subsec. 348.07(1) CEA (VCR)
2022-02-02
  • Citation

Heartwood Institute

Ottawa, ON

  • Subsec. 348.07(1) CEA (VCR)
2022-01-28
  • Citation

Peter Fonseca campaign

Electoral District : Mississauga-Est - Cooksville, ON 
  • Subsec. 348.07(1) CEA (VCR)
2020-09-01
  • Decision
Devonshire Realty Inc., operating as Maxwell Devonshire Realty
  • The Commission declined to impose the AMP
  • The NOV was issued outside of the two-year limitation period prescribed under the Telecommunications Act (UTR)

Decision CRTC 2020-319

2020-09-01
  • Decision
Nicholson Wealth and Risk Solutions Inc.
  • The Commission declined to impose the AMP
  • The NOV was issued outside of the two-year limitation period prescribed under the Telecommunications Act (UTR)

Decision CRTC 2020-320

2021-11-19
  • Decision
2442947 Ontario Inc., operating as Trust Windows Corp.
  • $59,497 AMP imposed
  • Violations of Part II, sections 4 and 7 and Part III, sections 3 and 23 (UTR)

Decision CRTC 2021-387

2021-12-02
  • Decision
2260948 Ontario Inc., operating as Smart Choice Window and Door Systems
  • $42,000 AMP imposed;
  • Violations of Part II, sections 2 and 6 and Part III, section 2 (UTR)

Decision CRTC 2021-399

2022-09-13
  • Citation
PaiePro (Solution Paiement Provincial)
  • Part III – Telemarketing Rules, sec 2, 14 and 23 (UTR)
2022-11-10
  • Citation
Titanium Autogroup Ltd.
  • Part II – National DNCL Rules, sec. 4 and 6 : Part III – Telemarketing Rules, sec 2 (UTR)
2021-12-06
  • Citation
9358-4357 Québec Inc. (Conduit de la Capitale)
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
  • Part II – National Do Not Call List Rules, sec. 7 (UTR)
  • Part III – National Do Not Call List Rules, sec. 3 (UTR)
  • Part III - Nationale Do Not Call List Rules, sec. 14 (UTR)
2022-01-04
  • Undertaking
Scott William Brewer
  • The undertaking includes a monetary payment of $7,500 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. CASL

Enforcement Action 9110-2018-00509/2

2021-12-06
  • Undertaking
Gap Inc.
  • The undertaking includes a monetary payment of $200,000 and implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. CASL

Enforcement Action 9110-2021-00605

2022-07-21
  • Notice of violation
  • Settlement
1377812 Ontario Ltd.
  • $2,000 AMP Issued
  • Settlement
  • Part II – National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)

Enforcement Action PDR 9174-2897

2022-04-26
  • Notice of violation
  • Settlement
Turito Inc.
  • $100,000 AMP issued
  • Settlement
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 & 23 (UTR)

Enforcement Action PDR 9174-3208

2022-06-08
  • Notice of violation
  • Settlement
9394-6440 Québec Inc. (d/b/a Industria Divani, Maison de la Relaxation)
  • $13,000 AMP issued
  • Settlement
  • Part II – National Do Not Call List Rules, sec. 4 & 7; and
  • Part III - Telemarketing Rules, sec. 3 & 9 (UTR)

Enforcement Action PDR 9174-3144

2021-12-08
  • Notice of violation
  • Settlement
Ontario Home Protection Inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 15 & 23 (UTR)

Enforcement Action PDR 9174-3168

2021-11-05
  • Notice of violation
  • Settlement
Alain Lefebvre (Connect Communication Marketing)
  • $4,000 AMP issued
  • Violations of Part III - Telemarketing Rules, sec. 3 and sub. 5(b) (UTR)

Enforcement Action PDR 9174-3133

2021-09-17
  • Notice of violation
  • Settlement
CA DIFFUSION INC.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 23 (UTR)

Enforcement Action PDR 9174-2898

2021-08-15
  • Notice of violation
  • Settlement
Hit Solution
  • $7,500 AMP issued
  • Violations of Part II – National    Do Not Call List Rules, sec. 4 and 7. (UTR)
  • Violations of Part III - Telemarketing Rules, sec. 3 and 23. (UTR)

Enforcement Action PDR 9174-3138

2022-05-17
  • Notice of violation
  • Settlement
Les Gourmands AAA inc.
  • $10,000 AMP issued
  • Settlement
  • Part II – National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)

Enforcement Action PDR 9174-3170

2021-07-13
  • Notice of violation
  • Settlement
Société Alimentaire MC Inc. (Alimentation Garde-Manger)
  • $15,000 AMP issued
  • Violations of Part II – National    Do Not Call List Rules, sec. 6 (UTR)
  • Violations of Part III - Telemarketing Rules, sec. 8 (UTR)

Enforcement Action PDR 9174-3135

2021-06-09
  • Notice of violation
  • Settlement
Easy Energy Inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 14 & 15 (UTR)

Enforcement Action PDR 9174-3152

2021-06-16
  • Decision
2590054 Ontario Inc., operating as Top Tier Moving and Storage
  • $29,756.04 AMP imposed
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 3 & 23 (UTR)

Decision CRTC 2021-205

2021-05-13
  • Notice of violation
  • Settlement
9349-5067 Québec inc., operating as Fenêtres Summum
  • Part II – National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 23 (UTR)

Enforcement Action PDR 9174-2882

2021-11-23
  • Citation

Fondation Kaleido

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
  • Part III – Telemarketing Rules, sec. 23 (UTR)
2021-12-07
  • Citation

Ontario Green Savings

  • Part III – Telemarketing Rules, sec 8, 10, 11, 14, (UTR)
2021-11-19
  • Citation

Window Mart Edmonton

  • Part II – National Do Not Call List Rules, sec. 7, and Part III - Telemarketing Rules, sec. 23 (UTR)
2021-04-27
  • Citation

ATIS Group Ltd

  • Part II – National Do Not Call List Rules, sec. 4 and Part III – Telemarketing Rules, sec. 14, 15 & 23 (UTR)
2021-04-26
  • Notice of violation
  • Settlement
Rénovation Éco-Confort inc.
  • $10,000 AMP issued
  • Settlement
  • Violations of Part II – National    Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2, 9 & 23 (UTR)

Enforcement Action PDR 9174-3117

2021-02-23
  • Settlement
Roma Heating Ltd.
  • Roma Heating Ltd. immediately volunteered to cease initiating telemarketing telecommunications.
  • Roma Heating Ltd. will review its compliance policies to ensure ongoing adherence with the Unsolicited Telecommunications Rules. (UTR)
2021-03-16
  • Notice of violation
  • Settlement
Prévention Incendie 911 inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 23 (UTR)

Enforcement Action PDR 9174-2888

2021-03-29
  • Notice of violation
Scott William Brewer
  • $75,000 AMP issued
  • Violations of paragraph 6(1)(a) (CASL)

Enforcement Action 9110-2018-00509/1

2021-02-01
  • Citation

Blink Internet Service Providers Inc. (Blink Net)

  • Part III – Telemarketing Rules, sec 9, 10, 12, 13, 15 (UTR)
2021-01-21
  • Citation

iPro Realty Ltd., Brokerage

Brampton, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2021-01-20
  • Citation

Tony Pagnotta

Edmonton, Alta

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2021-01-20
  • Citation

Re/Max Escarpment Woolcot Realty Inc.

Waterdown, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2021-01-20
  • Citation

Century 21 Leading Edge Realty Inc.

Scarborough, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2021-01-20
  • Citation

Century 21 Executives Realty Ltd.

Scarborough, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-10-07
  • Citation

Century 21 In Town Realty

Vancouver, BC

  • Part II – National Do Not Call List Rules, sec. 4(UTR)
2019-10-07
  • Citation

Angel Hasman and Associates Realty Ltd.

Vancouver, BC

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2019-10-07
  • Citation

Sutton West Coast Realty

North Vancouver, BC

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2020-08-18
  • Citation

Vitality Assurance Vacation Inc.

North York, Ont.

  • Part II – National Do Not Call List Rules, sec. 4(UTR)
2020-09-21
  • Citation

George Taraviras

Surrey, BC

  • Part II – National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2(UTR)
2020-09-21
  • Citation

Jason Woods

Burlington, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-09-23
  • Citation

Ms. Mariam Aly

Calgary, Alta

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-09-23
  • Citation

Sutton Group – Lifestyle Real Estate Ltd.

Port Perry, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-09-28
  • Citation

RE/MAX Garden City Hendriks Team City Inc.

St. Catherines, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-10-06
  • Citation

RE/MAX Hallmark Realty Group

Ottawa, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2020-10-06
  • Citation

Royal Lepage NCR Brokerage Inc.

Welland, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-10-07
  • Citation

RE/MAX West Realty Inc.

Toronto, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2020-10-20
  • Citation

RE/MAX Real Estate Centre Inc.

Cambridge, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2020-10-21
  • Citation

Faizal Garasia

Toronto, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-11-09
  • Citation

iPro Realty Ltd., Brokerage

Brampton, Ont.

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2020-11-13
  • Citation

Fabian Saul

White Rock, BC

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2020-11-13
  • Citation

Scott Bowland

Penticton, BC

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2021-01-06
  • Notice of violation
  • Settlement
Arbor Memorial Inc.
  • $42,000 AMP issued
  • Settlement
  • Violations of Part II – National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 23 (UTR)

Enforcement Action PDR 9174-2899

2020-09-30
  • Notice of violation
  • Settlement
Lighthouse Realty Ltd.
  • $5,000 AMP issued
  • Settlement
  • Violations of Part II sec. 4 & 7 and Part III sec. 3 (UTR)

Enforcement Action PDR 9174-2776

2020-08-19
  • Notice of violation
  • Settlement
Will Ellis
  • $6,000 AMP issued
  • Settlement
  • Violations of Part II, sections 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2780

2020-10-07
  • Notice of violation
  • Settlement
819886 Alberta Ltd. (Operating as “Help U Sell of Red Deer”)
  • $2,500 AMP issued
  • Settlement
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2787

2020-02-03
  • Notice of violation
  • Settlement
David Lofthaug
  • $4,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2796

2020-08-19
  • Notice of violation
  • Settlement
Select Real Estate
  • $6,500 AMP issued
  • Settlement
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2800

2020-09-30
  • Notice of violation
  • Settlement
Remax Crosstown Realty
  • $5,000 AMP issued
  • Settlement
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2802

2020-07-29
  • Notice of violation
  • Settlement
Greater Calgary Real Estate
  • $5,000 AMP issued
  • Settlement
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2807

2020-09-29
  • Notice of violation
  • Settlement
Pam Tsiropoulos
  • $2,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sections 4 & 7 and Part III, section 3 (UTR)

Enforcement Action PDR 9174-2810

2020-09-30
  • Notice of violation
  • Settlement
4395612 Manitoba Limited (operating as “Royal LePage Dynamic Real Estate”)
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sections 4 & 7 and Part III, section 3 (UTR)

Enforcement Action PDR 9174-2842

2020-10-18
  • Notice of violation
  • Settlement
1819904 Alberta Ltd.
  • $7,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sections 4 & 7 and Part III, section 3 (UTR)

Enforcement Action PDR 9174-2843

2021-01-25
  • Citation

Quick Connect Services (QCS)

Mississauga, ON

  • Subsection 348.06(1) CEA (VCR)
2021-01-25
  • Citation

Stephen Fletcher campaign

Electoral District: Charleswood - St. James-Assiniboia - Headingley, MB

  • Subsection 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Egmont Conservative Association
Andrew Walker, secretary,
Summerside, PE

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Collan Simmons campaign

Electoral District: Perth-Wellington, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Martin Lancaster campaign

Electoral District: Barrie--Springwater--Oro-Medonte, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Clive Doucet campaign

Electoral District: Cape Breton--Canso, NS

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Chris Tolley campaign

Electoral District: Toronto – Danforth, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Annamie Paul campaign

Electoral District: Toronto Centre, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Christopher Caldwell campaign

Electoral District: Etobicoke – Lakeshore, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Terry Dowdall campaign

Electoral District: Simcoe - Grey, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Robert-Falcon Ouellette campaign

Electoral District: Winnipeg Centre, MB

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Global News
Toronto, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-24
  • Citation

Ditchley Public Affairs Inc.
Ottawa, ON

  • Subsec. 348.06(1) CEA (VCR)
2020-08-25
  • Citation

Joey Leckman campaign

Electoral district: Rivière-du-Nord (QC)

  • Subsec. 348.07(1) CEA (VCR)
2020-08-07
  • Notice of violation
  • Settlement
Loyal Seal Windows & Doors Inc.
  • $12,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement Action PDR 9174-2828

2020-08-06
  • Citation
Soluvert S.E.N.C. and associate Gestion M. Dorval inc.
  • Part II - National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2020-08-06
  • Citation
Accair Inc.
  • Part II - National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2020-07-28
  • Notice of violation
  • Settlement
Ameublement Concept Confort Corp.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement action PDR 9174-2830

2020-07-13
  • Citation

Christian Gagnon campaign

Electoral district:

Papineau, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Edline Henri campaign

Electoral district:

Pierrefonds Dollard, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Louise Chabot campaign

Electoral district:

Thérèse De Blainville, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Sébastien Lemire campaign

Electoral district:

Abitibi Témiscamingue, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Rhéal Fortin campaign

Electoral district:

Rivière du Nord, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Christine Normandin campaign

Electoral district:

Saint-Jean, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Kristina Michaud campaign

Electoral district:

Avignon La Mitis Matane Matapédia, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Maxime Blanchette-Joncas campaign

Electoral district:

Rimouski Neigette Témiscouata Les Basques, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Simon-Pierre Savard-Tremblay campaign

Electoral district:

St-Hyacinthe Bagot, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Cathy Lepage campaign

Electoral district:

Longueuil Charles-Lemoyne, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Isabelle Lapointe campaign

Electoral district:

La Prairie, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Marie Claude Fournier campaign

Electoral district:

Thérèse De Blainville, QC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Andrew Scheer campaign

Electoral district:

Regina Qu’Appelle, SK

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Kevin Pielak campaign

Electoral district:

Surrey Centre, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Alain Deng campaign

Electoral district:

Vancouver South, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Michael Staffieri campaign

Electoral district:

Eglinton Lawrence, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Jerome Dondo campaign

Electoral district:

Portage Lisgar, MB

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Rocky Dong campaign

Electoral district:

Burnaby North Seymour, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Angelina Ireland campaign

Electoral district:

Delta, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Nadine Wellwood campaign

Electoral district:

Banff Airdrie (AB)

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Al Rawdah campaign

Electoral district:

Burnaby South, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Ian Torn campaign

Electoral district:

Vancouver Kingsway, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Rod Taylor campaign

Electoral district:

Skeena Bulkley Valley, BC

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Tom lipp campaign

Electoral district:

Bow River, AB

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Oraclepoll Research

Sudbury, ON

  • Subsec. 348.06(1) CEA (VCR)
2020-07-13
  • Citation

Jane Philpott campaign

Electoral district:

Markham Stouffville, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Green Party of Canada

Ottawa, ON

  • Subsec. 348.07(1) CEA (VCR)
2020-07-13
  • Citation

Broadnet

Higlands Ranch, CO USA

  • Subsec. 348.06(1) CEA (VCR)
2020-07-13
  • Citation

Komutel

St-Georges, QC

  • Subsec. 348.06(1) CEA (VCR)
2020-07-13
  • Citation

PeopleReady

Ottawa, ON

  • Subsec. 348.06(1) CEA (VCR)
2020-07-13
  • Citation
Tenor Marketing Inc.
  • Subsec. 348.06(1) CEA (VCR)
2020-07-13
  • Citation

Pantheon Research Inc.

Calgary, AB

  • Subsec. 348.06(1) CEA (VCR)
2020-07-13
  • Citation

Centre d'appel J.L.

Joliette, QC

  • Subsec. 348.06(1) CEA (VCR)
2020-05-29
  • Citation

656965 NB Ltd.

(dba Call Star Ltd.)

  • Part III – Telemarketing Rules, sec. 3 (UTR)
2020-04-01
  • Notice of violation
  • Settlement
Stericycle Communications LLC
  • $200,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 & 5 (UTR)

Enforcement action PDR 9174-2496

2020-03-09
  • Notice of violation
  • Settlement
Private Service Realty Ltd.
  • $5,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II – sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2803

2020-02-19
  • Notice of violation
  • Settlement
Real Choice Realty Inc.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2782

2020-02-18
  • Notice of violation
  • Settlement
Zolo Realty Ontario Inc.
  • $7,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2808

2020-02-17
  • Notice of violation
  • Settlement
Cloud Realty
  • $8,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement Action PDR 9174-2841

2020-02-07
  • Citation
Campaign Life Coalition
  • Subsec. 348.09(1) CEA (VCR)
2020-02-06
  • Notice of violation
  • Settlement
Pemberton Holmes Ltd.
  • $6,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2799

2020-01-31
  • Notice of violation
  • Settlement
Maxwell Canyon Creek Realty
  • $4,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2777

2019-12-12
  • Notice of violation
  • Settlement
Kevin Carmichael
  • $3,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2783

2019-12-10
  • Notice of violation
  • Settlement
Central Realty Ltd.
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2815

2019-11-29
  • Notice of violation
  • Settlement
Warren Schatz
  • $3,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2860

2019-11-25
  • Notice of violation
  • Settlement
Camosun Properties Ltd.
  • $5,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2794

2019-11-14
  • Notice of violation
  • Settlement
Kerstin Munk
  • $3,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2772

2019-11-13
  • Notice of violation
  • Settlement
Brookside Realty Ltd.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2779

2019-11-12
  • Notice of violation
  • Settlement
Re/Max All-Stars Benczik Team Realty
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2765

2019-11-12
  • Notice of violation
  • Settlement
Kyle Beauregard
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2805

2019-11-08
  • Notice of violation
  • Settlement
Blueprint Realty Inc.
  • $6,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2768

2019-10-30
  • Notice of violation
  • Settlement
Daniel Deng
  • $9,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2764

2019-10-30
  • Notice of violation
  • Settlement
Micah Verceles
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2858

2019-10-30
  • Notice of violation
  • Settlement
Re/Max City Realty
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2793

2019-10-28
  • Notice of violation
  • Settlement
Damian Dowell
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2806

2019-10-28
  • Notice of violation
  • Settlement
Randy Dyck
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2766

2019-10-22
  • Notice of violation
  • Settlement
Westmar Realty Ltd.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2790

2019-10-08
  • Notice of violation
  • Settlement
Re/Max Real Estate (Edmonton) Ltd.
  • $7,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2788

2019-08-13
  • Notice of violation
  • Settlement

Joe Conlon

  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2791

2019-08-01
  • Notice of violation
  • Settlement
Royal Lepage North Heritage Realty
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2773

2019-07-30
  • Notice of violation
  • Settlement
Royalty Group Realty
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2804

2019-07-26
  • Notice of violation
  • Settlement
Real Estate Professionals Inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2786

2019-07-24
  • Notice of violation
  • Settlement
Sutton Group Select Realty Inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2785

2019-07-22
  • Notice of violation
  • Settlement
Keller Williams Golden Triangle Realty Inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 13 (UTR)

Enforcement action PDR 9174-2809

2019-07-22
  • Notice of violation
  • Settlement
Realty Executives Saskatoon
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2763

2020-06-18
  • Decision
Hydro-Québec
  • Review of NTPs issued to verify compliance (CASL)

Decision CRTC 2020-196

2020-05-06
  • Citation
MTP Groupe Éco-Énergie Inc.
  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2020-04-30
  • Notice of violation
  • Settlement
Dominion Newenergy Inc.
  • $43,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II sec. 4 & 7 and Part III sec. 3 (UTR)

Enforcement action PDR 9174-2850

2020-02-24
  • Notice of violation
  • Settlement
Absolute Results Production Ltd.
  • $50,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 3 & 5(b) (UTR)

Enforcement action PDR 9174-2577

2020-02-20
  • Decision
9250-5114 Québec Inc. (dba Rénovation Domicili-air)
  • $60,000 AMP imposed
  • Violations of Part II, sec. 7, and Part III, sec. 3 (UTR)

Decision CRTC 2020-67

2020-01-13
  • Citation
Les Systèmes Techno-Pompes Inc.
  • Part III – Telemarketing Rules, sec. 25 (UTR)
2019-12-20
  • Citation
The Call Guys Ltd.
  • Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-20
  • Citation
Shaw Communications Inc.
  • Part III – Telemarketing Rules, sec. 14, 23 & 24 (UTR)
2019-12-18
  • Citation
Creacre Info Group Corporation
  • Part II – National Do Not Call List Rules, sec. 4 & 6, and Part III – Telemarketing Rules, sec. 2 (UTR)
2019-12-12
  • Notice of violation
John Paul Revesz and Vincent Leo Griebel, partners, Orcus Technologies
  • $115,000 AMP issued
  • Violations of sec. 9 (CASL)

Enforcement action 9094-201800503-001

2019-12-12
  • Notice of violation
  • Settlement
Unconquered Sun Solar Technologies Inc.
  • $18,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-2877

2019-12-11
  • Citation
Lorne Antle
  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-11
  • Citation
Century 21 Heritage Group Ltd.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 & 7 (UTR)
2019-12-11
  • Citation
Orville Wentworth
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-11
  • Citation
Keller Williams Energy Real Estate
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-12-11
  • Citation
Keller Williams Advantage Realty
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-12-10
  • Citation
Re/Max Dawson Creek Realty
  • Part II – National DNCL Rules, sec. 4 & 7
  • Part III – Telemarketing Rules, sec. 7 (UTR)
2019-12-10
  • Citation
Don Mackay
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-10
  • Citation
Century 21 Seaside Realty Ltd.
  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-10
  • Citation
Condoman Realty Inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-10
  • Citation
Jayme Dimitroff
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-10
  • Citation
Alberto Storelli
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-10
  • Citation
The Wealthy Edge
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-09
  • Citation
Royal LePage Saskatoon Real Estate
  • Part II – National DNCL Rules, sec. 7
  • Part III – Telemarketing Rules, sec. 7 (UTR)
2019-12-09
  • Citation
Re/Max West Realty Inc.
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-12-09
  • Citation
Steven Lazaris
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-12-09
  • Citation
Forest Hill Real Estate Inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 7 (UTR)
2019-12-09
  • Citation
Lemay Entreprises Financial Services
  • Part II – National DNCL Rules, sec. 7
  • Part III – Telemarketing Rules, sec. 7 (UTR)
2019-11-05
  • Notice of violation
  • Settlement
RLK Realty Ltd.
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2590/1

2019-11-01
  • Notice of violation
  • Settlement
Real Estate Professional Inc.
  • $5,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 (UTR)

Enforcement action PDR 9174-2591

2019-09-27
  • Citation
Re/Max of the Battlefords
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
Che Taylor
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
Tom Sech
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
Realty Executive Challenge
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
Statesmen Realty Corporation
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
PI Financial Corporation
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
Polaris Realty (1995) Ltd.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
Re/Max Realtron
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-09-27
  • Citation
Re/Max All Points Realty
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-27
  • Citation
612287 BC Ltd.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-09-19
  • Notice of violation
  • Settlement
Shane Voth
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2565

2019-09-19
  • Notice of violation
  • Settlement
Blaine Conrad
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2515

2019-09-18
  • Notice of violation
  • Settlement
Calgary Independent Realty Ltd.
  • $5,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 (UTR)

Enforcement action PDR 9174-2516

2019-09-12
  • Citation
Exclusive Private Sale, Inc.
  • Part II – National Do Not Call List Rules, sec. 7, 9,10 & 11 (UTR)
2019-09-09
  • Decision
Ontario Consumer Home Services Inc.
  • $194,330.74 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 23 (UTR)

Decision CRTC 2019-318

2019-09-09
  • Decision
Blue Dream HT Ltd.
  • $69,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 14 (UTR)

Decision CRTC 2019-317

2019-07-25
  • Notice of violation
  • Settlement
Peter Alexander
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2556

2019-07-25
  • Notice of violation
  • Settlement
Matthew Cole
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III sec. 3 (UTR)

Enforcement action PDR 9174-2552

2019-07-24
  • Notice of violation
  • Settlement
Michael Gibson
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement action PDR 9174-2554

2019-07-22
  • Notice of violation
  • Settlement
Heatco Furnace Services Ltd.
  • $7,500 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-2594

2019-07-16
  • Notice of violation
  • Settlement
Matthew Anthony
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III sec. 3 (UTR)

Enforcement action PDR 9174-2551

2019-08-07
  • Citation
Gexel Telecom International Inc. Montréal, QC
  • Part III – Telemarketing Rules, sec. 3, 15 & 23 (UTR)
2019-07-02
  • Notice of violation
  • Settlement
Re/Max 2000 Inc.
  • $5,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III sec. 3 (UTR)

Enforcement action PDR 9174-2566

2019-05-31
  • Notice of violation
  • Settlement
Groupe Réno Habitat inc.
  • $25,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, Part III, sec. 3 & 23 (UTR)

Enforcement action PDR 9174-2596

2019-05-17
  • Notice of violation
  • Settlement
York Home Comfort Inc.
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action UTR 9174-2584

2019-05-09
  • Notice of violation
  • Settlement
Industrielle Alliance, Assurance et services financiers inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1510

2019-04-25
  • Settlement
Brunswick News Inc.
  • Brunswick News Inc. will be responsible for the development and implementation of a compliance policy addressing telemarketing telecommunication to ensure that:
    • Brunswick News maintain a valid registration with the National DNCL.
    • The names and telephone numbers of consumers who register with Brunswick News’s internal Do Not Call List are, to the extent possible, maintained, and that these records are shared between Brunswick News and telemarketers retained by Brunswick News within the time periods set out in Part III of the Rules. (UTR)
  • Brunswick News Inc. has made a monetary payment to the Receiver General for Canada in the amount of $21,000
2019-04-23
  • Decision
Brian Conley
  • $100,000 AMP imposed
  • Violations of sec. 6(1) and 6(2) (CASL)

Decision CRTC 2019-111

2019-04-05
  • Citation
CENTURY 21 PowerRealty.ca
  • Part II – National DNCL Rules, sec. 4 (UTR)
2019-04-11
  • Notice of violation
  • Settlement
ProTech Systèmes Services Québec Inc.
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action UTR 9174-2386

2019-04-05
  • Citation
Century 21
Airdrie, AB
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-04-05
  • Citation

The Co-Operators – Full Circle Insurance and Investment Solutions Ltd.

Kentville, NS

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2019-04-05
  • Citation

Francis Blaboe

Mississauga, ON

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-04-05
  • Citation

Kraft Mortgages Canada Inc.

Surrey, BC

  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-04-05
  • Citation

Lez Gomez

Brampton, ON

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-04-05
  • Citation

Maxwell Challenge Realty

Edmonton, AB

  • Part II – National Do Not Call List Rules, sec. 4, & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-04-05
  • Citation

Re/Max Nyda Realty

Chilliwack, BC

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec.3 (UTR)
2019-04-05
  • Citation

Riyad Mohammad

Oshawa, ON

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2019-04-05
  • Citation

Vybe Realty

Chilliwack, BC

  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – National Do Not Call List Rules, sec. 3 (UTR)
2019-04-01
  • Settlement
Insurance Supermarket Inc. (ISI)
  • Insurance Supermarket Inc. will comply with and will require that any third party authorized to make telemarketing telecommunications on its behalf complies with the Rules. (UTR)
  • Insurance Supermarket Inc. has made a monetary payment to the Receiver General for Canada in the amount of $25,000.
  • Insurance Supermarket Inc. will make calls requested by consumers only during the permitted calling hours for telemarketing telecommunications set out in the Rules, except on the explicit request of such consumers to be called outside of such hours.
  • Insurance Supermarket Inc. will develop, implement, and maintain a compliance program in order to promote compliance.
2019-03-25
  • Notice of violation
  • Settlement
Alarm Guard Security Services Inc.
  • $40,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-2382

2019-03-25
  • Citation

Groupe Résidencia Inc.

Montréal, QC

  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2020-09-21
  • Undertaking
Notesolution Inc. (dba OneClass)
  • The undertaking includes a monetary payment of $100,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9109-2019-00522

2019-03-25
  • Undertaking
Northwestel Inc.
  • Sec. 72.006 of the Telecommunications Act (GAMPT)

Enforcement action 8661-N1-201800863

2019-03-19
  • Notice of violation
  • Settlement
P.A. Green Financial Inc.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2530

2019-03-18
  • Notice of violation
  • Settlement
DZ Climatisation Inc.
  • $15,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2460

2019-02-05
  • Notice of violation
  • Settlement
Premium One Realty Corp.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2590

2019-01-22
  • Citation

Mr. Salem Hammami

Romeo Call Center

Tunisie

  • Part II - National DNCL Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 & 25 (UTR)
2019-01-17
  • Citation
Mr. Gil Eldavah Snider Homes
  • Part II – National DNCL Rules sec. 4 & 7 (UTR)
2019-01-11
  • Notice of violation
  • Settlement
Century 21 Action Power Team Ltd.
  • $4,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement Action PDR 9174-2511

2019-01-11
  • Notice of violation
  • Settlement
Ottawa Realty Ltd.
  • $5,000 AMP Issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement action PDR 9174-2501

2019-01-11
  • Notice of violation
  • Settlement
Sutton Group - Summit Group Realty Inc.
  • $8,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2532

2019-01-10
  • Citation

Elgin Chrysler

St. Thomas, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Finch Chrysler

London, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Fredericton Kia

Fredericton, NB

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Grand Toyota

Grand-Falls Windsor, NL

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Motor City Mitsubishi

Whitby, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Myers Nissan

Nepean, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Team Hyundai

Brampton, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Tri City Mitsubishi

Port Coquitlam, BC

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Village Honda

Calgary, AB

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Vision Ford

Atholville, NB

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Bustard Chrysler

Listowel, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Campbell Ford

Ottawa, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Ceilidh Honda

New Glasgow, NS

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Cooksville Hyundai

Mississauga, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Saunders Motors JEEP

Bridgewater, NS

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Summit Dodge

Fredericton, NB

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Tri County Ford

Tatamagouche, NS

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2019-01-10
  • Citation

Westowne Mazda

Toronto, ON

  • Part III - Telemarketing Rules, sec. 3 (UTR)
2018-12-19
  • Decision
Bouchard Parent Associés Inc. (dba Royal LePage Tendance)
  • $23,050.65 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2018-483-1

2018-12-19
  • Decision
Toronto Breeze Air Duct Cleaning Services Inc.
  • $18,000 AMP imposed
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Decision CRTC 2018-482-1

2018-12-18
  • Notice of violation
  • Settlement
8524084 Canada Inc.
  • $3,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2533

2018-12-05
  • Notice of violation
  • Settlement
Re/Max Real Estate Centre Inc.
  • $3,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 13 (UTR)

Enforcement action PDR 9174-2540

2018-12-05
  • Notice of violation
  • Settlement
Performance Realty Ltd.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 13 (UTR)

Enforcement action PDR 9174-2581

2018-11-30
  • Notice of violation
  • Settlement
Groupe FMT 2001 Inc.
  • $65,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 & 8(b), and Part III, sec. 3 & 5(b) (UTR)

Enforcement action PDR 9174-2388

2018-11-23
  • Citation

Advanis

Edmonton, AB

  • Part IV – Automatic Dialing-Announcing Device (ADAD) Rules, sec. 4(d) (UTR)
2018-11-21
  • Notice of violation
  • Settlement
Michael MacHale
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2507

2018-11-21
  • Notice of violation
  • Settlement
Scott Cordier
  • $4,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2576

2018-11-21
  • Notice of violation
  • Settlement
Grant Baker Financial Solutions
  • $3,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, Part III, sec. 3 (UTR)

Enforcement action PDR 9174-2535

2018-11-20
  • Citation

Blue Pearl Mortgage Group Inc.

Surrey, BC

  • Part II - National Do Not Call List Rules, sec.6 (UTR)
2018-09-11
  • Notice of violation
  • Settlement
Gestion David McKinnon Inc.
  • $40,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 10, and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-2378

2018-10-01
  • Notice of violation
  • Settlement
Weather Pro Windows and Doors Inc.
  • $25,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-2466

2018-10-01
  • Notice of violation
  • Settlement
Ian Kirby
  • $4,800 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-2378

2018-10-01
  • Decision
National Foods Ltd.
  • $25,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2018-382

2018-09-28
  • Undertaking
1395804 Ontario Ltd. (dba Blacklock’s Reporter)
  • The undertaking requires the implementation of a compliance program to resolve alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9094-2018-00502

2018-08-07
  • Citation

2271047 Ontario Ltd.

Toronto, ON

  • Part II – National Do Not Call List Rules, sec. 4, 7 & 13, and Part III – Telemarketing Rules, sec. 23 (UTR)
2018-07-30
  • Citation
La Capitale General Insurance Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 14 & 23 (UTR)
2018-07-11
  • Notice of violation
  • Decision
Datablocks, Inc. and Sunlight Media Network Inc.
  • NOV initially set out $100,000 and 150,000 AMP
  • Decision found no violation and AMP not imposed

Decision CRTC 2022-132

2018-07-11
  • Settlement
ADT Security Services Inc. (ADT)
  • ADT will comply with and will require that any third party authorized to make telemarketing telecommunications on its behalf complies with the rules. (UTR)
  • ADT has made a monetary payment to the Receiver General for Canada in the amount of $90 000.
  • ADT will continue to maintain and enhance its compliance program in order to promote compliance.
2018-06-18
  • Citation

Re/Max Rouge River Ltd.

Toronto, ON

  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2018-06-13
  • Citation

First National AlarmCap LP (« Microtec »)

Montréal, QC

  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2018-06-06
  • Citation

Allainet (Pvt) Ltd.

Rawalpindi, Pakistan

  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 & 14 (UTR)
2018-06-04
  • Citation

9326-4406 Québec Inc.

(dba R.B. Sécurité)

Lachute, QC

  • Part II - National Do Not Call List Rules, sec. 7, and Part III - Telemarketing Rules, sec. 2 (UTR)
2018-05-31
  • Citation

2341652 Ontario Limited

Grimsby, ON

  • Part II – National Do Not Call List Rules sec. 4 (UTR)
2018-05-31
  • Citation
Re/Max Hallmark Realty Ltd.
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2018-05-30
  • Citation

Your Affordable Provider Inc.

Ottawa, ON

  • Part II - National Do Not Call List Rules, sec. 4, and Part III – Telemarketing Rules, sec. 23 (UTR)
2018-05-24
  • Citation

Re/Max Realty Specialist Inc.

Mississauga, ON

  • Part II – National Do Not Call List Rules sec. 4 (UTR)
2018-05-24
  • Citation
Re/Max Specialists Estate Group Inc.
  • Part II – National Do Not Call List Rules, sec. 4 (UTR)
2018-05-23
  • Citation

2341652 Ontario Limited

Grimsby, ON

  • Part II – National Do Not Call List Rules sec. 4 & 7 (UTR)
2018-05-11
  • Citation
Royal LePage Niagara Real Estate Centre
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2018-05-11
  • Citation
NRC Realty Inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2018-05-01
  • Notice of violation
  • Settlement
BroadFx Media Inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, and Part III, sec. 3 & 23 (UTR)

Enforcement action PDR 9174-1673

2018-04-10
  • Citation
Green Planet Home Services Inc.
  • Part II - National Do Not Call List Rules, sec. 4 (UTR)
2018-03-15
  • Undertaking
9118-9076 QUÉBEC INC. and 9310-6359 QUÉBEC INC.
  • The undertaking includes monetary compensation of $100,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9090-2015-00415

2018-02-13
  • Citation

Prime Contact Inc.

Hamilton, ON

  • Subsec. 348.06 (2) CEA (VCR)
2018-02-09
  • Notice of violation
  • Settlement
Big City W&D Inc.
  • $20,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1647/1

2018-01-24
  • Undertaking
Ancestry Ireland Unlimited Company
  • The undertaking includes the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9090-2017-00480

2018-01-17
  • Notice of violation
  • Settlement
MSB Enterprises Inc. (dba Canadian Home Grocers)
  • $90,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-2436

2017-12-16
  • Citation
BlueCommittee.Org Inc.
  • Subsec. 348.06 (2) CEA (VCR)
2017-12-13
  • Decision
Topline Air Duct Cleaning Inc. and Mr. Naveed Raza
  • $15 000 AMP imposed on Topline
  • $10 000 AMP imposed on Mr. Raza
  • Violation under paragraph 71(10)(a) of the Telecommunications Act (AMP) (UTR)

Decision CRTC 2017-445

2017-12-11
  • Notice of violation
  • Settlement
Sutton (Québec) Services Immobiliers Inc.
  • $60,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 10 (UTR)

Enforcement action PDR 9174-1665

2017-12-11
  • Notice of violation
  • Settlement
Groupe Sutton Excellence Inc.
  • $40,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1586

2017-12-10
  • Citation
Solus VB Inc.
  • Subsec. 348.06 (2) CEA (VCR)
2017-10-19
  • Decision
3510395 Canada Inc. (dba Compu.Finder)
  • $200,000 AMP imposed
  • Violations of paragraph 6(1)(a) & 6(2)(c) (CASL)

Enforcement action 9094-2014-00302-001

Decision CRTC 2017-368

2017-08-22
  • Notice of violation
  • Settlement
Re/Max du Cartier
  • $30,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1587

2017-08-22
  • Notice of violation
  • Settlement
Re/Max de L’Avenir Inc.
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1592

2017-08-18
  • Notice of violation
  • Settlement
Re/Max TMS Inc.
  • $20,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1593

2017-08-01
  • Notice of violation
  • Settlement
Toronto Star Newspapers Limited
  • $65,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part III, sec. 3 & 15 (UTR)

Enforcement action PDR 9174-2376

2017-06-16
  • Citation
Imperial Data Supply Corp.
  • Part II - National Do Not Call List Rules, sec. 4, and Part III - Telemarketing Rules, sec. 23 (UTR)
2017-06-12
  • Undertaking
Ghassan Halazon, in his individual capacity
  • The undertaking includes monetary compensation of $10,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9090-2015-00414/1

2017-06-01
  • Citation
Mr. Jimmy Yu, Candidate, Conservative Party of Canada, Saint-Laurent, QC
  • Subsec. 348.07 (2) CEA (VCR)
2017-06-01
  • Citation
Mr. Anthony Bergmann, Official Agent, Caryn Bergmann campaign
  • Subsec. 348.07 (2) CEA (VCR)
2017-06-01
  • Notice of violation
  • Settlement
Les Courtiers en Immeubles Expansion 2000 Inc. (dba Via Capitale Sélect)
  • $36,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1638

2017-04-07
  • Citation
Mr. Matt Barracosa, Official Agent, Vincent Samuel campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Amalgamated Transit Union
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
The Gandalf Group
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Bruce Van Dieten, Official Agent, Sharon Danley campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Ms. Sharon Forrester, Official Agent, Elizabeth May campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Ms. Jodi Bergeron, Official Agent, Lynne Quarmby campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Kristin Green, Official Agent, Adnan Shahbaz campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Peter Mullin, Official Agent, Chris Tolley campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Ms. Jane Hart, Official Agent, Lorraine Rekmans campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Robert Kiley, Official Agent, Nathan Townend campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Brian Keith, Official Agent, Nick Wright campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Ms. Julie Gogoleva, Official Agent, Richard Walsh campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Bryan Crockett, Official Agent, Deborah Coyne campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Mr. Jerry J. Lebel, Official Agent, David Urquhart campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-04-07
  • Citation
Ms. Karin Lengger, Official Agent, Joanne Roberts campaign
  • Subsec. 348.07(2) CEA (VCR)
2017-03-09
  • Decision
William Rapanos
  • $15,000 AMP imposed
  • Violations of paragraph 6(1)(a), 6(2)(a), 6(2)(b) & 6(2)(c) (CASL)

Decision CRTC 2017-65

2017-02-14
  • Citation
COIT Cleaning Services
  • Part III: Telemarketing Rules, sec. 2 (UTR)
2017-02-07
  • Notice of violation
  • Settlement
Newspapers Call Center Inc.
  • $60,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part III, sec. 3 & 5b) (UTR)

Enforcement action PDR 9174-1629

2017-02-06
  • Notice of violation
  • Settlement
Club Cranberry Vacations Inc.
  • $100,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 29 (UTR)

Enforcement action PDR 9174-1632

2017-01-17
  • Notice of violation
  • Settlement
Via Capitale du Mont-Royal (9034-1496 Québec Inc.)
  • $10,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1588

2017-01-09
  • Citation
Ms. Emily McMillan Executive Director Green Party of Canada
  • Subsec. 348.07 (2) CEA (VCR)
2016-12-14
  • Notice of violation
  • Decision
Brian Conley, nCrowd, Inc.
  • $100,000 AMP issued
  • Violations of paragraph 6(1)(a) & 6(2)(c) (CASL)

Enforcement action 9090-2015-00414

Decision CRTC 2019-111

2016-11-07
  • Decision
Vikram Malik and Inderjeet Singh Baweja (dba Support Avenues)
  • $7,500 AMP imposed
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Decision CRTC 2016-441

2016-10-31
  • Notice of violation
  • Settlement
Ultimate Air Solutions Inc.
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 & 25 (UTR)

Enforcement action PDR 9174-1631

2016-10-26
  • Decision
Blackstone Learning Corp.
  • $50,000 AMP imposed
  • Violations of paragraph 6(1)(a) (CASL)

Decision CRTC 2016-428

2016-10-19
  • Citation
Mr. Jean Landry, Mr. Richard Charette, Regional Carpet Cleaning
  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2, 8, 10, 12 & 14 (UTR)
2016-10-03
  • Citation
Mr. Keimpe Anema, Official Agent,Tim Kane campaign
  • Subsec. 348.07 (2) CEA (VCR)
2016-10-03
  • Citation
Mr. Jurgen Werner Feldschmid, Official Agent, Andrea Richarson-Lipon campaign
  • Subsec. 348.07 (2) CEA (VCR)
2016-10-03
  • Citation
Mr. Alan Turner, Official Agent, Dan Vandal campaign
  • Subsec. 348.07 (2) CEA (VCR)
2016-10-03
  • Decision
Robert Gendron, (dba Dynique Restoration and Victorian Restoration)
  • $18,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Decision CRTC 2016-391

2016-09-29
  • Notice of violation
Thee Future Web Ltd.
  • $194,000 AMP issued
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3, 16 & 25 (UTR)

Enforcement action PDR 9174-1537

2016-09-29
  • Notice of violation
NextGen Webstore Ltd.
  • $56,000 AMP issued
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 & 16 (UTR)

Enforcement action PDR 9174-1537/1

2016-09-13
  • Citation
Shaffaqat Ali and Virendra Sahdev Singh
  • Part II - National Do Not Call List Rules – sec. 4 & 7, and Part III - Telemarketing Rules – sec. 3 & 25 (UTR)
2016-09-13
  • Notice of violation
  • Settlement
Jamie Lynn Cunningham (dba Budget Heating and Plumbing Services)
  • $12,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-1658

2016-09-01
  • Notice of violation
  • Settlement
Canglow Windows and Doors Inc.
  • $30,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1647

2016-09-01
  • Undertaking
Kellogg Canada Inc.
  • The undertaking includes monetary compensation of $60,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9102-201400324-001

2016-08-30
  • Citation
Touchlogic Corp.
  • Subsec. 348.06(2) CEA (VCR)
2016-08-30
  • Citation
Servicom LLP, Cape Breton
  • Subsec. 348.06(2) CEA (VCR)
2016-08-30
  • Citation
Ms. Cathy Barrie, Official Agent, Alex Nuttall campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Mr. Sukhjinder (Ron) Sidhu, Official Agent, Ninder Thind campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Mr. Stephen Muth, Official Agent, John Barlow campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Ms. Nicole Klassen, Official Agent, Rob Clarke campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Mr. Pier-Olivier Cloutier Boily, Official Agent, Sabin Gaudreault campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Mr. Brad Gechel, Official Agent, James Cumming campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Mr. Siddanth Arya, Official Agent, Chandra Arya campaign
  • Subsec. 348.07(2) CEA (VCR)
2016-08-30
  • Citation
Telepoll Market Research
  • Subsec. 348.06(2) CEA (VCR)
2016-08-17
  • Notice of violation
  • Settlement
Natures Carpet Cleaning (2012) Ltd.
  • $12,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 (UTR)

Enforcement action PDR 9174-1653

2016-06-26
  • Notice of violation
  • Settlement
Frigo Viande Inc.
  • $20,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1582/1

2016-06-07
  • Notice of violation
  • Settlement
9165-2602 Québec Inc.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 Part III, sec. 3, 15, 19 & 23 (UTR)

Enforcement action PDR 9174-1574

2016-06-07
  • Notice of violation
  • Settlement
8472416 Canada Inc.
  • $8,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & subsec. 8b) and Part III, subsec. 5b) (UTR)

Enforcement action PDR 9174-1475

2016-05-31
  • Notice of violation
  • Settlement
Sirius XM Canada Inc.
  • $650,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part III, sec. 15 and Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1536

2016-05-20
  • Citation
Aspirateurs St-Lazarre (previously known as TM Electrolux)
  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2, 8, 10, 11, 12 & 14 (UTR)
2016-05-19
  • Citation
Mr. Terry Munro (dba Kawartha Carpet Care)
  • Part II - National Do Not Call List Rules, sec. 4 (UTR)
2016-05-17
  • Citation
Bell/Nordia
  • Part III - Telemarketing Rules, sec. 14 (UTR)
2016-04-18
  • Notice of violation
  • Settlement
Re/Max Active Realty Inc.
  • $20,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1602

2016-04-12
  • Citation
Anna Ward
  • Part II - National Do Not Call List Rules, sec. 4, and Part III - Telemarketing Rules, sec. 2 (UTR)
2016-04-04
  • Decision
Royal Bank of Canada
  • Review of NTPs issued to verify compliance (CASL)

Decision 9102-2015-00417-004

2016-04-01
  • Notice of violation
  • Settlement
Right at Home Realty Inc.
  • $65,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1603

2016-03-31
  • Notice of violation
  • Settlement
Raid Inc.
  • $500,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 , 7 & 10 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1622

2016-03-31
  • Notice of violation
Just Energy Corp.
  • $240,000 AMP issued
  • Violations of Part II, sec. 4, 7 & 13 and Part III, sec. 15 (UTR)

Enforcement action PDR 9174-1489

2016-03-30
  • Notice of violation
  • Settlement
Leads, Call Centers and Marketing Solutions Inc.
  • $30,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement action PDR 9174-1617/1

2016-03-22
  • Citation

Mark Anderson

Meridian Marketing Group Inc. (dba Travel 1)

  • Part II - National Do Not Call List Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3, 9, 10, 13, 15 & 19(a)(c)(d) (UTR)
2016-03-10
  • Citation

Adnan Rehman

Life and Money Coaching

Clifton

  • Part III - Telemarketing Rules, sec. 2 (UTR)
2016-03-10
  • Citation

Adnan Rehman

My Debt Management System

Clifton

  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 & 25 (UTR)
2016-03-10
  • Citation

Thomas Arrigoni

Director

ILearning Foundation

  • Part II - National Do Not Call List Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 & 25 (UTR)
2016-03-10
  • Citation

Lorena Parra

BCM Tech

  • Part III - Telemarketing Rules, sec. 2 (UTR)
2016-03-10
  • Notice of violation
8166200 Canada Inc.
  • $76,000 AMP issued
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3, 16 & 25 (UTR)

Enforcement action PDR 9174-1537/2

2016-03-10
  • Notice of violation
Thee Zorba Outsourcing Pvt. Ltd.
  • $292,000 AMP issued
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3, 16 & 25 (UTR)

Enforcement action PDR 9174-1537/3

2016-03-10
  • Notice of violation
Support Avenues
  • $25,500 AMP issued
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1537/4

2016-03-10
  • Notice of violation
  • Settlement
Green Planet Home Services Inc.
  • $90,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 & 23 (UTR)

Enforcement action PDR 9174-1575

2016-03-08
  • Decision
Toronto Breeze Air Duct Cleaning Services Inc.
  • $39,000 AMP imposed
  • Violations of Part II, sec. 4 & 7 and Part III, sec 3 (UTR)

Decision CRTC 2016-88

2016-03-03
  • Notice of violation
  • Settlement
Century 21 Innovative Realty Inc.
  • $30,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1604

2016-03-01
  • Notice of violation
  • Settlement
4140800 Canada Inc. (dba Coolheat Comfort Systems Inc.)
  • $36,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1627

2016-02-02
  • Notice of violation
  • Settlement
Shopease Foods Inc.
  • $25,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 (UTR)

Enforcement action PDR 9174-1515

2016-02-01
  • Notice of violation
  • Settlement
Kingsway Real Estate Inc.
  • $70,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1605

2016-01-29
  • Notice of violation
  • Settlement
Homelife Bayview Realty Inc.
  • $45,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1600

2016-01-20
  • Citation
Sunnyside Window Cleaning Ltd.
  • Part II - National Do Not Call List Rules, sec. 4 & 13 (UTR)
2015-12-22
  • Decision
Blue Dream HT Ltd. (Blue Dream)
  • $21,000 AMP imposed
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec 2 & 23 (UTR)

Decision CRTC 2015-572

2015-12-17
  • Notice of violation
  • Settlement
9117-7683 Québec Inc.
  • $40,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 7 & 8b) and Part III, sec. 3 & 5b) (UTR)

Enforcement action PDR 9174-1582

2015-11-23
  • Citation
Groupe VML Inc.
  • Part II: National DNCL Rules, sec. 4, 7 & 13, and Part III: Telemarketing Rules, sec. 2 (UTR)
2015-11-20
  • Undertaking
Rogers Media Inc.
  • The undertaking includes monetary compensation of $200,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9109-201400319-001

2015-10-26
  • Notice of violation
  • Settlement
Canadian Choice Home Improvements Inc.
  • $140,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement action PDR 9174-1617

2015-10-26
  • Notice of violation
  • Settlement
Groupe Hydro HVAC Inc.
  • $30,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 2 & 14 (UTR)

Enforcement action PDR 9174-1490

2015-08-27
  • Citation

Mr. Bassam Alzeir, Director

Orange Link Inc. (dba Cats Link and Cats Link Corp.)

  • Paragraphs 6(1)(a) and 6(2)(c) (CASL)
2015-08-17
  • Citation
Financial Debt Recovery Ltd.
  • Part IV – Automatic Dialing-Announcing Device (ADAD) Rules, sec. 4 b) & c) (UTR)
2015-08-14
  • Decision
Sharon Rapanos
  • Review of NTPs issued to verify compliance (CASL)

Decision 9102-2014-00313-008

2015-06-29
  • Undertaking
Porter Airlines Inc.
  • The undertaking includes monetary compensation of $150,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9109-201500402-001

2015-06-12
  • Decision
Glen Vardy (dba Dial-A-Bottle)
  • $18,000 AMP issued
  • Violations of Part II, sec. 4 & 6, Part III, sec. 2 and Part IV, sec. 2 (UTR)

Decision CRTC 2015-253

2015-05-07
  • Notice of violation
Outsource 3000 Inc.
  • $15,000 AMP issued
  • Violations of Part II, sec. 4 & 6, Part III, sec. 2 and Part IV sec. 2 (UTR)

Enforcement action PDR 9174-1499

2015-05-07
  • Notice of violation
Ontario Eco Energy Inc.
  • $30,000 AMP issued
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1354/2

2015-05-07
  • Notice of violation
  • Settlement
9217-2220 Québec Inc. (dba Scentral Cleaning Services)
  • $20,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1458

2015-05-07
  • Notice of violation
  • Settlement
1757364 Ontario Inc. (dba Eagle Water of Ontario)
  • $32,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-1496

2015-05-07
  • Notice of violation
  • Settlement
AcademyOne Learning Ltd.
  • $25,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 23 (UTR)

Enforcement action PDR 9174-1478

2015-05-06
  • Decision
Ontario Eco Energy Inc.
  • $30,000 AMP issued
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Decision CRTC 2015-178

2015-04-27
  • Citation
Capitall Windows Inc.
  • Part II – National Do Not Call List Rules, sec. 4 & 6 (UTR)
2015-04-14
  • Citation
Antztec Karachi
  • Part II – National Do Not Call List Rules,sec.7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2015-04-14
  • Citation

Ensign Communiqué (Pvt.) Ltd.

Karachi, Pakistan

  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2015-04-14
  • Citation

FSC Globalz

Karachi, Pakistan

  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2015-04-14
  • Citation
Starmark Consultant
  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2015-04-10
  • Notice of violation
  • Settlement
Le Groupe MTA Conseils en Gestion d’évènements publics Inc.
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1517

2015-04-01
  • Notice of violation
  • Settlement
Lev Olevson
  • $16,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1525

2015-03-26
  • Notice of violation
  • Settlement
Metroland Media Group Ltd.
  • $240,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1397

2015-03-25
  • Undertaking
Plentyoffish Media Inc.
  • The undertaking includes monetary compensation of $48,000 and the implementation of a compliance program for alleged violations of Canada’s Anti-Spam Legislation. (CASL)

Enforcement action 9109-201400318-001

2015-03-24
  • Notice of violation
Ali Tariq (dba Aqua Duct)
  • $9,000 AMP issued
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1364

2015-03-24
  • Notice of violation
  • Decision
Goodlife Home Services Inc.
  • $16,000 AMP issued
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1371/1

Decision CRTC 2015-361

2015-03-24
  • Notice of violation
  • Decision
Ziad Rawdah (dba Kareem Duct Cleaning)
  • $15,000 AMP issued
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1580

Decision CRTC 2015-475

2015-03-24
  • Notice of violation
  • Decision
N.Bro Transport Inc.
  • $14,000 AMP issued
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1371

Decision CRTC 2015-360

2015-03-24
  • Notice of violation
Toronto Breeze Air Duct Cleaning Services Inc.
  • $40,000 AMP issued
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1136

2015-03-24
  • Notice of violation
  • Settlement
Topline Air Duct Cleaning Inc.
  • $23,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1005

2015-03-24
  • Notice of violation
  • Settlement
2219179 Ontario Inc. (dba Cambridge Heating Services)
  • $23,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1534

2015-03-24
  • Notice of violation
  • Settlement
Bridge Home Services Inc.
  • $6,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1567

2015-03-24
  • Notice of violation
  • Settlement
HR Home Services Inc.
  • $3,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1568

2015-03-18
  • Notice of violation
  • Settlement
On Time Telecom, LLC
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part IV, sec. 4(b) & (d) (UTR)

Enforcement action PDR 9174-1542/1

2015-03-18
  • Notice of violation
  • Settlement
Sarah Thomson Electoral Campaign
  • $5,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part IV, sec. 4(b) & (d) (UTR)

Enforcement action PDR 9174-1542

2015-03-11
  • Notice of violation
  • Settlement
Consolidated Travel Holdings Group, Inc.
  • $140,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 13, Part III, sec. 25 and Part IV, sec. 2 (UTR)

Enforcement action PDR 9174-1506

2015-03-05
  • Notice of violation
  • Decision
3510395 Canada Inc. (dba Compu.Finder)
  • $1,100,000 AMP issued
  • Violations of paragraphs 6(1)(a) and 6(2)(c) (CASL)

Enforcement action 9094-2014-00302-001

Decision CRTC 2017-368

2015-02-22
  • Decision
Ari Rozen, Blackstone Learning Corp.
  • Review of NTPs issued to verify compliance (CASL)

Decision 9102-201400305-010

2015-02-18
  • Citation
BPO Solutions Inc. 24x7
  • Part II – National Do Not Call List Rules, sec. 7, and Part III – Telemarketing Rules, sec. 3 (UTR)
2015-01-30
  • Notice of violation
  • Settlement
Hamel Système d’Information 2000 Inc.
  • $260,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 10 (UTR)

Enforcement action PDR 9174-839

2015-01-14
  • Notice of violation
Mr. Jonathan Boudria (dba JJ’s Roofing and Insulation)
  • $5,000 AMP issued
  • Violations of Part II, sec. 4 & 6, Part III, sec. 2 and Part IV, sec. 2 (UTR)

Enforcement action PDR 9174-1387

2014-11-28
  • Decision
3510395 Canada Inc. (dba Compu.Finder)
  • Review of NTPs issued to verify compliance (CASL)

Decision 9102-201400302-003

2014-10-23
  • Decision
Natures Carpet Cleaning (2012) Ltd.
  • $8,000 AMP imposed
  • Violations of Part II, sec. 4 & 13 (UTR)

Decision CRTC 2014-545

2014-08-19
  • Notice of violation
  • Settlement
Thrift Magic LP
  • $250,000 AMP issued
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1493

2014-08-13
  • Notice of violation
  • Settlement
Alberta Federation of Labour
  • $50,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1533

2014-08-12
  • Decision
Lev Olevson
  • $8,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2014-424

2014-08-07
  • Citation
Jim Carr
  • Part IV – Automatic Dialing-Announcing Device Rules, sec. 4 (d) (UTR)
2014-07-23
  • Decision
Action Windows and Doors Ltd.
  • $24,000 AMP imposed
  • Violations of Part II, sec. 4 & 7 (UTR)

Decision CRTC 2014-384

2014-07-22
  • Notice of violation
  • Settlement
Québec Loisirs ULC
  • $200,000 AMP issued
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1416

2014-06-09
  • Notice of violation
  • Settlement
Suitelife Vacations Club Inc.
  • $20,000 AMP issued
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 10 (UTR)

Enforcement action PDR 9174-1390

2014-06-06
  • Notice of violation
  • Settlement
Ecosmart Home Services Inc.
  • $20,000 AMP issued
  • Violations of Part II, sec. 4 & 7 and Part III, sec. 3 (UTR)

Enforcement action PDR 9174-1354/1

2014-05-28
  • Notice of violation
  • Settlement
The Home Comfort Group Inc.
  • $50,000 AMP issued
  • Violations of Part II, sec. 4, 6, 7 & 13 and Part III, sec. 2 & 3 (UTR)

Enforcement action PDR 9174-1354

2014-05-28
  • Notice of violation
  • Settlement
Loyal Seal Windows and Doors Inc.
  • $10,000 AMP issued
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1403/2

2014-04-30
  • Notice of violation
  • Settlement
Brian Jones
  • $4,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1205

2014-04-16
  • Notice of violation
  • Settlement
iQor Canada Ltd.
  • $237,500 AMP issued
  • Violations of Part IV, sec. 4(b), (c) and (d) (UTR)

Enforcement action PDR 9174-1135

2014-04-07
  • Notice of violation
  • Settlement
Northview Windows and Doors Inc.
  • $37,500 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1453

2014-04-07
  • Notice of violation
  • Settlement
NorthShield Windows and Doors Inc.
  • $15,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1452

2014-02-28
  • Decision
Lev Olevson
  • $8,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2014-89

2014-02-28
  • Decision
Advantage Pro Portes et Fenêtres
  • $6,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2014-90

2014-02-28
  • Decision
Telemarket4u Inc.
  • $12,000 AMP imposed
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Decision CRTC 2014-91

2014-02-28
  • Decision
2260948 Ontario Inc. (dba Vinyl Window Pro)
  • $12,000 AMP imposed
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Decision CRTC 2014-92

2014-01-09
  • Notice of violation
  • Settlement
1051080 Ontario Inc. (the Turf Operations Group)
  • $200,000 AMP issued
  • Settlement Agreement reached
  • Violations of Part II, sec. 4 and Part III, sec. 10, 11, 14 & 29 (UTR)

Enforcement action PDR 9174-1341 ; PDR 9174-1342 ; PDR 9174-1343 ; PDR 9174-1418 ; PDR 9174-1419

2013-12-17
  • Notice of violation
  • Settlement
Solus VB Inc.
  • $5,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1406

2013-12-04
  • Notice of violation
  • Settlement
Green Shield Windows and Doors Ltd.
  • $65,000 AMP issued
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1403/1

2013-12-04
  • Notice of violation
  • Settlement
Peak Windows Ltd.
  • $35,000 AMP issued
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1403

2013-11-14
  • Citation
Nortech Ottawa Windows and Doors
  • Part II – National Do Not Call Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2013-11-12
  • Citation
Martin Chateauneuf
  • Part II – National Do Not Call Rules, sec. 4, 6 & 7, and Part III - Telemarketing Rules, sec. 2, 3, 8, 9, 10, 11, 12, 13, 14 & 15 (UTR)
2013-11-12
  • Citation
Bijouterie Création Marco
  • Part II – National Do Not Call Rules, sec. 4 & 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2013-10-08
  • Decision
Les Fenêtres et Portes Deluxe de Montréal Inc.
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2013-541

2013-10-08
  • Decision
Canadian Choice Home Improvements Inc.
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 13 (UTR)

Decision CRTC 2013-542

2013-10-08
  • Decision
2094051 Ontario Inc.
  • $9,000 AMP imposed
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Decision CRTC 2013-543

2013-10-08
  • Decision
Aloplast Duke Windows and Doors Inc.
  • $18,000 AMP imposed
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 3 (UTR)

Decision CRTC 2013-544

2013-09-25
  • Notice of violation
  • Settlement
Union Calling Inc.
  • $65,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1413/1

2013-08-14
  • Notice of violation
  • Settlement
Canadian Union of Postal Workers (CUPW)
  • $50,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1413

2013-08-06
  • Citation
Rafih Auto Group
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2013-07-31
  • Decision
MDG Newmarket Inc. (dba Ontario Energy Group)
  • $54,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2013-356

2013-07-25
  • Citation
EVO Merchant Services Corp. Canada
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2013-07-25
  • Citation
Blue Dream HT Ltd.
  • Part II – National Do Not Call Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 8, 11, 14 & 15 (UTR)
2013-07-24
  • Notice of violation
  • Settlement
The Paul Dewar Leadership Campaign
  • $7,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1405

2013-06-04
  • Notice of violation
  • Settlement
Strategic Communications Inc.
  • $10,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1379/2

2013-05-29
  • Notice of violation
  • Settlement
Mr. Blake Richards – Member of Parliament – Wild Rose, Alberta
  • $14,400 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1378

2013-05-29
  • Notice of violation
Conservative Fund Canada, Chief Agent for the Conservative Party of Canada (CPC)
  • $78,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1374

2013-05-29
  • Notice of violation
PF Expert Montréal inc.
  • $21,000 AMP issued
  • Violations of Part II, sec. 4 & 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-969

2013-05-28
  • Notice of violation
  • Settlement
RackNine Inc.
  • $60,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1375

2013-05-24
  • Notice of violation
  • Settlement
Progressive Conservative Party of Ontario
  • $85,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1379/1

2013-05-24
  • Notice of violation
  • Settlement
Wildrose Alliance Political Association
  • $90,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1379

2013-05-21
  • Notice of violation
  • Settlement
The Marc Garneau Leadership Campaign
  • $2,500 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1385

2013-05-16
  • Notice of violation
  • Settlement
The New Democratic Party of Canada (NDP)
  • $40,000 AMP issued
  • Violations of Part IV, subsec. 4d) (UTR)

Enforcement action PDR 9174-1376

2013-04-11
  • Citation
Best Heating Inc.
  • Part II – National Do Not Call Rules, sec. 4 & 6 (UTR)
2013-04-11
  • Citation
Natures Carpet Cleaning (2012) Ltd.
  • Part II – National Do Not Call Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2013-03-28
  • Notice of violation
Kawartha Carpet Care
  • $9,000 AMP issued
  • Violations of Part II, sec. 4 & 6 (UTR)

Enforcement action PDR 9174-1363

2013-03-28
  • Notice of violation
  • Settlement
Comwave Telenetworks Inc.
  • $100,000 AMP issued
  • Violations of Part II, sec. 4, 7 & 13 (UTR)

Enforcement action PDR 9174-1143

2013-03-26
  • Notice of violation
1486647 Ontario Inc. (dba Ontario Consumer Credit Assistance)
  • $69,000 AMP issued
  • Violations of Part IV, sec. 2 (UTR)

Enforcement action PDR 9174-1309

2013-03-26
  • Notice of violation
Quick Connect Solutions
  • $11,000 AMP issued
  • Violations of Part IV, sec. 2 (UTR)

Enforcement action PDR 9174-1309/1

2013-03-04
  • Citation
2168807 Ontario Ltd. (dba Northview Windows & Doors Inc.)
  • Part II – National Do Not Call Rules, sec. 4 & 6 (UTR)
2013-02-21
  • Citation
High Efficiency Homes Inc.
  • Part II – National Do Not Call Rules, sec. 4 & 6 (UTR)
2013-01-21
  • Citation
Window Butler
  • Part II – National Do Not Call Rules, sec. 4 & 6 (UTR)
2013-01-17
  • Citation
Century 21 Leading Edge Realty Inc.
  • Part II – National Do Not Call Rules, sec. 4 & 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-12-10
  • Citation
LawnSavers Plant Health Care Inc.
  • Part II - National Do Not Call List Rules, sec. 4, 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-12-10
  • Citation
Diamond Choice Duct Cleaning
  • Part II - National Do Not Call List Rules, sec. 4, 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-12-10
  • Citation
UniMarketing
  • Part III - Telemarketing Rules, sec. 3 (UTR)
2012-09-07
  • Decision
Eatons Commercial & Residential Services Ltd.
  • $8,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-478

2012-08-24
  • Notice of violation
  • Settlement
Guelph Federal Liberal Association on behalf of Mr. Frank Valeriote
  • $4,900 AMP issued
  • Violations of Part IV, subsec. 4d) and 4e) (UTR)

Enforcement action PDR 9174-1312

2012-07-25
  • Citation
Sandy Beach Travels
  • Part III - Telemarketing Rules, sec. 2, 19(a), 19(b), 19(d), 19(e) & 28 (UTR)
2012-07-25
  • Citation
Coastal Steel Structures
  • Part III - Telemarketing Rules, sec. 19(a), 19(b), 19(d), 19(e) & 28 (UTR)
2012-06-12
  • Decision
1740396 Ontario Inc. (dba The Grocery Group)
  • $2,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2012-331

2012-06-12
  • Decision
9184-8630 Québec Inc. (dba Ramonage Plus)
  • $4,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-330

2012-06-12
  • Decision
Euro-Seal Window Industries Ltd.
  • $29,000 AMP imposed
  • Violations of Part II, sec. 4, 6 & 13 and Part III, sec. 17(a) and 20(b) (UTR)

Decision CRTC 2012-329

2012-03-30
  • Decision
Mr. Michel Lévesque (dba Nettoyage Mirage Inc.)
  • $4,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, Part III, sec. 2 and Part IV, sec. 2 (UTR)

Decision CRTC 2012-197

2012-03-30
  • Decision
Nature Carpet Cleaning Inc.
  • $9,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-196

2012-03-30
  • Decision
Mr. Lev Olevson (dba Capital Windows and Doors)
  • $2,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-195

2012-03-30
  • Decision
Royal Style Windows and Doors Inc.
  • $4,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-194

2012-03-30
  • Decision
Mr. Réjean Beauchamp (dba Nettoyage Beauchamp.NET)
  • $2,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-193

2012-03-30
  • Decision
Mr. Hugo Charron (dba Bionet Nettoyage)
  • $2,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-192

2012-03-30
  • Decision
9184-8630 Québec Inc. (dba Ramonage Plus)
  • $4,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-191

2012-03-30
  • Decision
Bee So Clean Ltd.
  • $4,000 AMP imposed
  • Violations of Part II, sec. 6, and Part III, sec. 2 (UTR)

Decision CRTC 2012-190

2012-03-23
  • Decision
Les Aliments S.R.C. Inc.
  • $24,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2012-173

2012-03-19
  • Citation
Sécurité Châteaufort Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Loewen Enterprises Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Visage Windows and Doors
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
PSV Powersteam & Vac Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
National Foods Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
475736 Alberta Ltd. (dba Castle Maintenance Services)
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Rainbow Aluminum & Vinyl Products Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Dominion Carpet Cleaners (Manitoba Ltd.)
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Georgetown Kia
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Sunnyside Window Cleaning Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Northland Dodge Chrysler Jeep
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Green Sword Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
MacDonald Home Pro’s
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Superior Windows and Doors Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
2170958 Ontario Inc. (dba Aire One Heating & Cooling)
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
C.A.P.O.R. Windows and Doors Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Super Value Carpet Cleaning
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
First Choice WS Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Scholar’s Choice
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Ekko Exteriors
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Cambridge Mercantile Corp.
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Pioneer Windows and Doors
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Concord Cleaning and Renovating Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Kentwood Ford
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
R.H. Genova Corp.
  • Part II - National Do Not Call List Rules, sec. 6 , and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Lev Olevson (dba Advantage Pro)
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Aurora Custom Furnishings
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Alberta Drywall & Stucco Supply Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Busy Boys Carpet Cleaners Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Royal Carpet and Furnace Cleaning
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Hometech Windows and Doors Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Allstate Carpet & Upholstery Cleaning Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Loyal Seal Windows and Doors Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Aurora Windows and Doors Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
1109178 Alberta Ltd. (dba Dynamic Furnace Cleaning)
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Primary Seal Windows and Doors
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Advanced Air Supply Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Haare Kosmetik
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Fibre Tech Carpet Care
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Premier Bathrooms Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
R.J. Wiley Heating & Air Conditioning
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Perfection Carpet Cleaning Ltd.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Home Window Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Power Brush Furnace and Duct Cleaning
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Infatiguable Consultants Holdings Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Quantum Merchant Services
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
Patricia Halloran (dba Paramount Cleaning)
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-06
  • Citation
L.D. Ducharme Systems Inc.
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-01
  • Citation
Vitraux Multi Service
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-01
  • Citation
9039-0188 Québec Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-01
  • Citation
Oxbo Technologies Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-03-01
  • Citation
Construction J.P. Bouchard Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Marketing Maniacs
  • Part II - National Do Not Call List Rules, sec. 7, and Part III - Telemarketing Rules, sec. 2, 3, 19(d) & 19(e) (UTR)
2012-02-29
  • Citation
HP Climatisation & Chauffage Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Echo Marketing Solutions
  • Part III - Telemarketing Rules, sec. 3, and Part IV, ADAD Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Royal Lepage
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Bourassa Chevrolet
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Marco Polo Tours
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Federated Payments Canada
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Kawartha Carpet Care
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
News link Canada
  • Part II - National Do Not Call List Rules, sec. 7, and Part III - Telemarketing Rules, sec. 3 (UTR)
2012-02-29
  • Citation
Express Pardons
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2, 19(a), 19(d) & 19(e) (UTR)
2012-02-29
  • Citation
Invisible Windows
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Axxess Payments Inc.
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Blackstone Public Affairs Group
  • Part III - Telemarketing Rules, sec. 2, 19(a), 19(b), 19(c), 19(d) & 19(e) (UTR)
2012-02-29
  • Citation
Cummins Restoration Inc.
  • Part III - Telemarketing Rules, sec. 2, 19 (a), 19(b), 19(c), 19(d) & 19(e) (UTR)
2012-02-29
  • Citation
Poêles et foyers de la Capitale
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Startec Global Communication
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Dynique Restoration
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Saintlix Inc.
  • Part III - Telemarketing Rules, sec. 2, 19(a), 19(b), 19(c), 19(d), 19(e), 20(a) & 20(b) (UTR)
2012-02-29
  • Citation
Niagara Duct Cleaning
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Puretone Hearing Group
  • Part II - National Do Not Call List Rules, sec. 6, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
Hunter Window Industries Ltd.
  • Part II - National Do Not Call List Rules, sec. 6 or 7, and Part III - Telemarketing Rules, sec. 2 or 3 (UTR)
2012-02-29
  • Citation
Cedar Springs Water
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
411 Local Search Corp.
  • Part II - National Do Not Call List Rules, sec. 4, and Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-29
  • Citation
CR Group Marketing Inc.
  • Part III - Telemarketing Rules, sec. 2 (UTR)
2012-02-15
  • Decision
Imperial Data Supply Corp.
  • $18,000 AMP imposed
  • Violations of Part III, sec. 2 & 14 (UTR)

Decision CRTC 2012-98

2012-02-15
  • Notice of violation
Bryan Bishop
  • $2,000 AMP issued
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1150

2012-02-15
  • Notice of violation
Attention Business Systems Ltd.
  • $4,000 AMP issued
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1213

2012-02-15
  • Notice of violation
9095-6103 Québec Inc.
  • $4,000 AMP issued
  • Violations of Part II, sec. 6 and Part III, sec. 2 (UTR)

Enforcement action PDR 9174-1083

2012-02-07
  • Decision
Mr. Ed Barna (dba Byo Steem)
  • $8,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2012-75

2011-12-22
  • Citation
Services de courtage financier M.F. Inc.
  • Part III - Telemarketing Rules, sec. 19(a), 19(c), 19(d) & 19(e) (UTR)
2011-12-22
  • Citation
Management Performance Centre Inc.
  • Part II – National DNCL Rules, sec. 4, and Part III - Telemarketing Rules, sec. 19(d) & 19(e) (UTR)
2011-11-28
  • Citation
Les Systèmes Techno-Pompes Inc.
  • Part II – National DNCL Rules, sec. 4, 5, 6, 8 & 13, and Part III – Telemarketing Rules, sec. 2, 8, 10, 11, 14 & 17 (UTR)
2011-10-12
  • Settlement
Marketing 4 Sunset Group s.a. de c.v. and Cancun Unlimited s.a. de c.v. (collectively, the “Companies”)
  • The Companies will comply with all of the Rules, and in particular those included in Appendix 2 to this Agreement.
  • The Companies will conduct a review of their telemarketing practices and implement a compliance program to ensure compliance with the Rules.
  • The Companies will have at all times a valid subscription to the Canadian National Do Not Call List (“National DNCL”); download the list at least every 31 days; and ensure that calling lists used do not contain numbers that are on the National DNCL.
  • The Companies will make all reasonable efforts to ensure that telemarketing calls are not made on their behalf using an automatic-dialing announcing device without prior consent.
  • The Companies will make all reasonable efforts to ensure that telemarketing calls made on their behalf do not use the names of Canadian corporations to falsely suggest to consumers that the Company is associated with any such enterprise. (UTR)

Enforcement action

2011-09-28
  • Decision
Green Shield Windows and Doors Ltd.
  • $12,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2011-628

2011-09-27
  • Citation
G3 Telecom
  • Part III - Telemarketing Rules, sec. 23 (UTR)
2011-09-09
  • Decision
Les Distributions Triple A Inc.
  • $6,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2011-582

2011-08-22
  • Notice of violation
  • Settlement
Goodlife Fitness Centres Inc.
  • $300,000 AMP issued
  • Violations of Part IV, sec. 2 (UTR)

Enforcement action PDR 9174-977

2011-06-23
  • Decision
2160983 Ontario Inc. (dba Ontario Choice Window and Door)
  • $16,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2011-391

2011-06-03
  • Citation
Quantum Merchant Services
  • Part III - Telemarketing Rules, sec. 19(d) & 19(e) (UTR)
2011-06-03
  • Citation
Select Media
  • Part III - Telemarketing Rules, sec. 19(d) & 19(e) (UTR)
2011-06-03
  • Citation
Grants Canada
  • Part III - Telemarketing Rules, sec. 19(a), 19(b), 19(d) & 19(e) (UTR)
2011-05-10
  • Decision
1716878 Ontario Inc. (dba Direct to Home Groceries)
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2011-305

2011-04-06
  • Citation
EasyHome Ltd.
  • Part IV – Automatic Dialing Announcing Device (ADAD) Rules, sec. 2 (UTR)
2011-03-24
  • Settlement
Rogers Communications
  • Rogers immediately volunteered to cease using automated calling devices to notify its prepaid mobile customers of an actual or imminent service interruption and how to purchase more minutes to avoid such an interruption without obtaining their prior express consent
  • Rogers has made charitable donations of $175,000 to the École Polytechnique de Montréal and $100,000 to the British Columbia Institute of Technology, and
  • Rogers will review its compliance policies to ensure ongoing adherence with the rules relating to automated calling devices. (UTR)
2011-03-02
  • Citation
Maple Printing
  • Part II – National Do Not Call List Rules, sec. 4 , and Part III – Telemarketing Rules, sec. 19(a), 19(d) & 19(e) (UTR)
2011-01-26
  • Citation
Central Organization Inc.
  • Part IV – Automatic Dialing Announcing Device (ADAD) Rules, sec. 2 (UTR)
2011-01-26
  • Citation
Faxnet
  • Part III - Telemarketing Rules, sec. 19(a), 19(d) & 19(e) (UTR)
2010-12-29
  • Citation
Voysus Group Inc.
  • Part III - Telemarketing Rules, sec. 23 (UTR)
2010-12-29
  • Citation
Parkway Motors Hamilton Ltd.
  • Part III - Telemarketing Rules, sec. 13 (UTR)
2010-12-29
  • Citation
2019824 Ontario Ltd. (dba Remtech)
  • Part II - Telemarketing Rules, sec. 4, and Part III - Telemarketing Rules, sec.19 (d) & 19 (e) (UTR)
2010-12-20
  • Notice of violation
  • Settlement
Bell Canada
  • $1,300,000 AMP imposed
  • Violations of Part II, sec. 4, and Part III, sec. 15 (UTR)

Enforcement action PDR 9174-890

2010-12-16
  • Notice of violation
  • Settlement
Xentel DM Inc.
  • $500,000 AMP imposed
  • Violations of Part II, sec. 4 & 7 (UTR)

Enforcement action PDR 9174-773 and PDR 9174-825

2010-12-14
  • Citation
Wilospir Holdings Inc.
  • Part III - Telemarketing Rules, sec. 8, 10, 11 & 14 (UTR)
2010-12-14
  • Citation
SimplyH2O
  • Part III - Telemarketing Rules, sec. 8, 10, 11 & 14 (UTR)
2010-12-14
  • Citation
9215-9169 Québec Inc. (dba Groupe Galilée)
  • Part III - Telemarketing Rules, sec. 19 (a) and (b) (UTR)
2010-11-26
  • Citation
Pristine Solutions
  • Part III - Telemarketing Rules, sec. 8, 11 & 14 (UTR)
2010-11-15
  • Decision

9118-9076 Québec Inc.

9310-6359 Québec Inc.

Mr. Frank Leith

Ms. Lyne Hamel,

Le groupe des techniques de commerce en ligne Inc.

Mr. Richard Dorais

9172-8394 Québec Inc.

  • Review of NTPs issued to verify compliance (CASL)

Decision 9102-2015-00415-003

2010-11-09
  • Decision
Beefeaters Inc. (dba Shopco Food Provisioners)
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2010-834

2010-11-04
  • Decision
TopClass Air Duct Cleaning Inc.
  • $6,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2010-818

2010-11-04
  • Decision
TopClass Home Services Inc.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2010-817

2010-10-28
  • Citation
Distribution Fidecis Inc.
  • Part III - Telemarketing Rules, sec. 19 (d) & (e) (UTR)
2010-10-28
  • Settlement
TELUS Communications Inc.
  • TELUS immediately volunteered to cease using automated calling devices to notify its prepaid mobile customers of an actual or imminent service interruption and how to purchase more minutes to avoid such an interruption without obtaining their prior express consent
  • TELUS has made a charitable donation of $200,000 to establish a TELUS scholarship fund at the School of Public Policy and Administration at Carleton University to support graduate studies in the areas of policy and regulation, and
  • TELUS will review its compliance policies to ensure ongoing adherence with the rules relating to automated calling devices. (UTR)
2010-10-27
  • Citation
Sun Media Corporation
  • Part III -Telemarketing Rules, sec. 13 (UTR)
2010-10-26
  • Citation
CTRI Crisis & Trauma Institute
  • Part III - Telemarketing Rules, sec. 19 (d) & (e) (UTR)
2010-10-25
  • Citation
Québec Loisirs
  • Part III - Telemarketing Rules, sec. 8, 10, 11 & 14 (UTR)
2010-10-25
  • Citation
Groupe Vertdure Inc.
  • Part III - Telemarketing Rules, sec. 8, 10, 11 & 14 (UTR)
2010-10-25
  • Citation
Frigoviande Inc.
  • Part III - Telemarketing Rules, sec. 10 & 11 (UTR)
2010-10-25
  • Citation
777911 Alberta Ltd.
  • Part III - Telemarketing Rules, sec. 11 & 14 (UTR)
2010-10-01
  • Citation
Fresh Clean Air Filtration Systems Inc.
  • Part III - Telemarketing Rules, sec. 10 & 11 (UTR)
2010-09-08
  • Citation
CDS Global Inc.
  • Part III - Telemarketing Rules, sec. 10 & 12 (UTR)
2010-09-08
  • Citation
NECC Telecom
  • Part III - Telemarketing Rules, sec. 13 (UTR)
2010-09-08
  • Citation
Centum Home Lenders Ltd.
  • Part III - Telemarketing Rules, sec. 8, 10, 11 & 14 (UTR)
2010-09-08
  • Citation
Ultra Air Inc.
  • Part III - Telemarketing Rules, sec. 8, 11 & 14 (UTR)
2010-09-08
  • Citation
Times Colonist
  • Part III - Telemarketing Rules, sec. 8, 11 & 14 (UTR)
2010-09-08
  • Citation
Prospectus Direct
  • Part III - Telemarketing Rules, sec. 19 (UTR)
2010-08-27
  • Decision
ActiveCast Global Ltd.
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 7, and Part III, sec. 28 (UTR)

Decision CRTC 2010-626

2010-08-12
  • Decision
Breathe E-Z Homes Ltd.
  • $2,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-572

2010-08-09
  • Citation
Mass Media
  • Part III – Telemarketing Rules, sec. 19 (a), (b), (c), (d) & (e) (UTR)
2010-08-05
  • Citation
CR Group Marketing Inc.
  • Part III – Telemarketing Rules, sec. 19(d) & 19(e) (UTR)
2010-08-05
  • Citation
Starford International Inc.
  • Part III – Telemarketing Rules, sec. 10, 12 & 15 (UTR)
2010-08-04
  • Citation
Connect 1 Corp.
  • Part II – National DNCL Rules, sec. 4, and Part III – Telemarketing Rules, sec. 19(a), 19(d) & 19(e) (UTR)
2010-08-04
  • Citation
LOCA Financial Services Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR), and Part III – Telemarketing Rules, sec. 19(a), 19(c), 19(d) & 19(e) (UTR)
2010-08-04
  • Citation
Imperial Data Supply Corp.
  • Part III – Telemarketing Rules, sec. 8, 11, 14, 19(d) & 19(e) (UTR)
2010-07-29
  • Citation
Paradise Canyon Management Ltd.
  • Part III – Telemarketing Rules, sec. 8, 10, 11 & 14 (UTR)
2010-07-29
  • Citation
Northshield Windows and Doors Inc.
  • Part III – Telemarketing Rules, sec. 11 & 14 (UTR)
2010-07-21
  • Decision
Waterproofing by Peerless Mason Inc.
  • $20,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2010-493

2010-07-21
  • Decision
Roofing by Peerless Mason Ltd.
  • $20,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2010-492

2010-07-15
  • Citation
Byo-Steem
  • Part II – National DNCL Rules, sec. 4 & 6 (UTR)
2010-06-22
  • Citation
Gemini Group Electrical Systems Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Giglio and Sons Paving and Concrete Ltd.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Northwood Mortgage Ltd.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Premier Fitness
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Better Opinion Mortgage
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Payprinter Systems Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Century Close out Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Worldwide Global Logistics
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Proseal Concrete Floor Care Systems Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Platinum Reproductions
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Gloria Link Inc.
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
Dr. Honda Specialists
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-22
  • Citation
FAX Target Communications Inc.
  • Part II – National DNCL Rules, sec. 4 & 7 (UTR)
2010-06-22
  • Citation
IBX Services Inc.
  • Part IV – ADAD Rules, sec. 2 (UTR)
2010-06-17
  • Citation
Les Aliments SRC Inc.
  • Part II – National DNCL Rules, sec. 4 & 6, Part III – Telemarketing Rules, sec. 11 & 14, and Part IV – Automatic Dialing Announcing Device (ADAD) Rules, sec. 2 (UTR)
2010-06-17
  • Citation
Canadian Fine Foods
  • Part II – National DNCL Rules, sec. 4 & 6 (UTR)
2010-06-10
  • Decision
Royal Deluxe Windows and Doors Industries Inc.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-370

2010-06-10
  • Decision
Pride Windows and Doors Inc.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-369

2010-06-10
  • Decision
2158519 Ontario Inc. (dba Lifetime Best Buy Windows and Doors)
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-368

2010-06-10
  • Decision
Evrica Enterprises Inc.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-367

2010-06-10
  • Decision
Deluxe Pro Windows and Doors Inc.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-366

2010-06-10
  • Decision
Casement Limited
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-365

2010-06-10
  • Decision
Action Windows and Doors Ltd.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-364

2010-06-10
  • Decision
1686496 Ontario Ltd. (dba 2 The Point Global Marketing)
  • $21,000 AMP imposed
  • Violations of Part II, sec. 7 (UTR)

Decision CRTC 2010-363

2010-06-04
  • Citation
1238053 Ontario Inc. (dba Dr. Green Services Lawn Care)
  • Part II – National DNCL Rules, sec. 4, and Part III – Telemarketing Rules, sec. 10, 11 & 14 (UTR)
2010-06-04
  • Citation
Great Lakes Lawn Care
  • Part II – National DNCL Rules, sec. 4 (UTR)
2010-06-04
  • Decision
Tri‑Dell Clean Air Systems Inc.
  • $3,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2010-343

2010-05-07
  • Decision
Aloplast Duke Windows & Doors Inc.
  • $6,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2010-263

2010-02-12
  • Decision
Sayed Hyder (dba Hydro Power Saver)
  • $7,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 25 (UTR)

Decision CRTC 2010-86

2009-12-03
  • Decision
Infax - Service d'Information sur Demande par Fax Inc.
  • $9,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 2 (UTR)

Decision CRTC 2009-756

2009-11-03
  • Decision
All Points Solutions Inc.
  • $7,000 AMP imposed
  • Violations of Part II, sec. 2 & 4 (UTR)
  • Issued a formal warning (Part III, sec. 28 UTR)

Decision CRTC 2009-688

2009-10-30
  • Decision
Groupe CC
  • $9,000 AMP imposed
  • Violations of Part II, sec. 4 & 6, and Part III, sec. 16 (UTR)

Decision CRTC 2009-680

2009-09-30
  • Decision
YYZ Logistics Ltd.
  • $5,000 AMP imposed
  • Violations of Part II, sec. 4 and Part IV, sec. 2 (UTR)

Decision CRTC 2009-607

2009-09-30
  • Decision
Mouldaway Canada Inc.
  • $4,500 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2009-606

2009-09-30
  • Decision
McTavish Logistics Ltd.
  • $5,000 AMP imposed
  • Violations of Part II, sec. 4 and Part IV, sec. 2 (UTR)

Decision CRTC 2009-605

2009-09-30
  • Decision
Best Price Movers Ltd.
  • $2,500 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2009-604

2009-08-26
  • Decision
Waterproofing by Peerless Mason Inc.
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2009-524

2009-08-26
  • Decision
Roofing by Peerless Mason Ltd.
  • $10,000 AMP imposed
  • Violations of Part II, sec. 4 & 6 (UTR)

Decision CRTC 2009-523

2009-08-26
  • Decision
Rob Sugar
  • $4,000 AMP imposed
  • Violations of Part II, sec. 4 (UTR)

Decision CRTC 2009-522

Date modified: