Notice of Violation: Centrale POS Inc.
File No.: PDR 9174-3485
To: Centrale POS Inc.
Address:
300-420, Notre-Dame Ouest
Montréal, Quebec H2Y 1V3
Issue Date of Notice: 1 June 2026
Penalty: $30,000
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this notice of violation finding Centrale POS Inc. (Paizer) to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between 1 August 2022 and 31 March 2024, telemarketing telecommunications were made by Paizer resulting in violations of:
- Part III, section 2 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it has registered with, and provided information to, the National DNCL operator, and has paid all applicable fees charged by the Complaints Investigator delegate; and
- Part III, section 23 of the Rules, which states that, subject to section 24, a telemarketing telecommunication is restricted to the following hours: 9:00 a.m. to 9:30 p.m. on weekdays (Monday to Friday); and 10:00 a.m. to 6:00 p.m. on weekends (Saturday and Sunday). The hours refer to those of the consumer receiving the telemarketing telecommunication.
Pursuant to section 72.16 of the Act, a person is liable for a violation that is committed by an employee, or an agent or mandatary, of the person acting in the course of the employee’s employment or the scope of the agent’s or mandatary’s authority, whether or not the employee, agent or mandatary who actually committed the violation is identified or proceeded against in accordance with the Act.
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is $30,000.
The penalty of $30,000 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Pierre-Luc Denis
Director General, Compliance and Enforcement
- Date modified: