ARCHIVED - Notice of Violation: Heatco Furnace Services Ltd.
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Ottawa, 22 July 2019
NOTICE OF VIOLATION
File No.: PDR 9174-2594
To: Heatco Furnace Services Ltd.
102B-7012 Merritt Avenue
Burnaby, British Columbia
Issue Date of Notice: 22 July 2019
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38(the Act), the undersigned has issued this notice of violation finding Heatco Furnace Services Ltd. (Heatco) to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act.
On and between 30 November 2016 and 10 September 2018, telemarketing telecommunications were made by and on behalf of Heatco, resulting in violations of:
- Part II, section 4 of the Rules, which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication to a consumer's telecommunications number that is on the National DNCL, unless express consent has been provided by such consumer to be contacted via a telemarketing telecommunication by that telemarketer or the client of that telemarketer;
- Part II, section 6 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it is a registered subscriber of the National DNCL and has paid all applicable fees to the National DNCL operator; and
- Part III, section 2 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it has registered with, and provided information to, the National DNCL operator, and has paid all applicable fees charged by the Complaints Investigator delegate.
Pursuant to section 72.01 of the Act, the undersigned has determined that the penalty for the violations identified above is of $7,500.
The penalty of $7,500 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Director - Compliance and Enforcement Sector
- Date modified: