ARCHIVED - Notice of Violation: Support Avenues
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Ottawa, 10 March 2016
File No.: PDR 9174-1537
To: Vikram Malik
Inderjeet Singh Baweja
F11, 1st Floor,
New Delhi, Uttar Pradesh, India
Date of Notice: 22 February 2016
Pursuant to sections 72.07 of the Telecommunications Act, S.C. 1993, c. 38(the Act), the undersigned has issued this Notice of Violation finding Support Avenues to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On or about and between 13 June 2014 and the 3 September 2014, telemarketing telecommunications were made by Support Avenues resulting in:
- Violations of Part II, section 4 of the Rules for initiating telemarketing telecommunications to consumers who are listed on the National DNCL for more than 31 days;
- Violations of Part II, section 7 of the Rules for initiating telemarketing telecommunications on behalf of clients while they were not registered subscribers of the National DNCL and had not paid all applicable fees to the National DNCL operator;
- Violations of Part III, section 3 of the Rules for initiating telemarketing telecommunications on behalf of clients while they were not registered and had not provided information to the National DNCL operator;
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is $25,500.
The penalty of $25,500 must be paid to “The Receiver General for Canada” in accordance with subsection 72.09(3) of the Act.
Chief Compliance and Enforcement Officer
- Date modified: