ARCHIVED - Notice of Violation

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Ottawa, 28 May 2014

File Nos.: PDR 9174-1354

To: Mark Klavir
The Home Comfort Group Inc.

Address:
1 Eglinton Avenue East, Suite 202
Toronto, Ontario
M4P 3A1

Date of Notice and Payment: 28 May 2014

Penalty: $50,000

Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this notice of violation finding The Home Comfort Group Inc.
to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:

Between 3 January 2012 and 2 December 2013, telemarketing telecommunications were made by and on behalf of The Home Comfort Group Inc. to promote their services to the public. These telecommunications resulted in violations of Part II, section 4 of the Rules, for initiating telemarketing telecommunications to consumers’ telecommunications numbers were registered on the National Do Not Call List (DNCL). These telecommunications also resulted in violations of Part II, sections 6 and 7 and Part III, section 2 and 3 for failing to register with and pay all applicable fees to the National DNCL Operator, as well as Part II, section 13 for failing to use a version of the National DNCL obtained from the National DNCL Operator no more than 31 days prior to the date the telemarketing telecommunications were made.

Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is $50,000

The penalty of $50,000 must be paid by The Home Comfort Group Inc. to “The Receiver General for Canada” in accordance with subsection 72.09(3) of the Act.

Manon Bombardier
Chief Compliance and Enforcement Officer

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