Notice of Violation: MSB Enterprises Inc. (dba. Canadian Home Grocers)

Ottawa, 17 January 2018


File No.: PDR 9174-2436

To: MSB Enterprises Inc. (dba. Canadian Home Grocers)

1070 Morrison Drive, Unit 10
Ottawa, Ontario, K2H 8K7

Date of Notice and Payment: 17 January 2018

Penalty: $90,000

Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this Notice of Violation MSB Enterprises Inc. (dba. Canadian Home Grocers) to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:

On and between 19 December 2014 to 19 December 2016, telemarketing telecommunications were made by Canadian Home Grocers resulting in violations of Part II, section 4 of the Rules, for initiating telemarketing telecommunications to telephone numbers registered on the National Do Not Call List (DNCL), Part II, section 6 of the Rules, for initiating these telemarketing telecommunications while not been a registered subscriber of the National DNCL and not having paid the applicable fees to the National DNCL operator associated with that client's subscription and Part III, section 23 of the Rules for initiating telemarketing telecommunications outside of the permissible calling hours.

Pursuant to section 72.01 of the Act, the undersigned has determined that the penalty for the violations identified above is $90,000.

The penalty of $90,000 must be paid by MSB Enterprises Inc. (dba. Canadian Home Grocers) to “The Receiver General for Canada” in accordance with subsection 72.09(3) of the Act.

Alain Garneau

Compliance and Enforcement Sector

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