ARCHIVED - Notice of Violation: ProTech Systèmes Services Québec Inc.
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Ottawa, 11 April 2019
NOTICE OF VIOLATION
File No. : UTR 9174-2386
To: ProTech Systèmes Services Québec Inc.
Sylvie Harrouche
Address :
6900 Boul Décarie, Unit 3420
Montreal, QC
H3X 2T8
Date of Notice and Payment: 11 April 2019
Penalty: $10,000
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38(the Act), the undersigned has issued this notice of violation finding ProTech Systèmes Services Québec Inc. to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between 12 July 2016 to 26 October 2016 telemarketing telecommunications were made by ProTech Systèmes Services Québec Inc. resulting in violations of:
- Part II, section 4 of the Rules, which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication to a consumer's telecommunications number that is on the National DNCL, unless express consent has been provided by such consumer to be contacted via a telemarketing telecommunication by that telemarketer or the client of that telemarketer.
- Part II, section 6 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it is a registered subscriber of the National DNCL and has paid all applicable fees to the National DNCL Operator;
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is of $10,000.
The penalty of $10,000 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Alain Garneau
Director – Telecommunication Enforcement
Compliance and Enforcement Sector
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