ARCHIVED - Notice of Violation: Alarm Guard Security Services Inc.
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Ottawa, 25 March 2019
NOTICE OF VIOLATION
File No. : PDR 9174-2382
To: Alarm Guard Security Services Inc.
153 Bridgeland Avenue, Suite #1
Date of Notice and Payment: 25 March 2019
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38(the Act), the undersigned has issued this notice of violation finding Alarm Guard Security Services Inc. to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between 25 October 2014 to 24 October 2016 telemarketing telecommunications were made by Alarm Guard Security Services Inc. resulting in violations of:
- Part II, section 4 of the Rules, which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication to a consumer's telecommunications number that is on the National DNCL, unless express consent has been provided by such consumer to be contacted via a telemarketing telecommunication by that telemarketer or the client of that telemarketer.
- Part II, section 6 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it is a registered subscriber of the National DNCL and has paid all applicable fees to the National DNCL Operator;
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is of $40,000.
The penalty of $40,000 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Director – Telecommunication Enforcement
Compliance and Enforcement Sector
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