Notice of Violation: Groupe Sutton Excellence Inc.
NOTICE OF VIOLATION
File No.: PDR 9174-1586
To: Ms. Julie Gaucher, Groupe Sutton Excellence Inc.
1822 Sherbrooke Ouest, Suite 100
Montréal, Québec, H3H IE4
Issue Date of Notice: 11 December 2017
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38(the Act), the undersigned has issued this notice of violation finding Groupe Sutton Excellence Inc. to have committed the following violations contrary to the Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between 1 February 2013 – to 31 August 2015 telemarketing telecommunications were made by Groupe Sutton Excellence Inc. resulting in violations of:
- Part II, section 4 of the Rules which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication to a consumer's telecommunications number that is on the National Do Not Call List (DNCL), unless express consent has been provided by such consumer to be contacted via a telemarketing telecommunication by that telemarketer or the client of that telemarketer;
- Part II, section 6 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it is a registered subscriber of the National DNCL and has paid all applicable fees to the National DNCL Operator;
- Part III, section 2 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it has registered with, and provided information to, the National DNCL Operator, and has paid all applicable fees charged by the Complaints Investigator delegate.
Section 72.16 of the Act stipulates that a person is liable for a violation that is committed by an employee of the person acting in the course of the employee’s employment, or by an agent or mandatary of the person acting within the scope of the agent’s or mandatary’s authority, whether or not the employee or agent or mandatary who actually committed the violation is identified or proceeded against.
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is $40,000.
The penalty of $40,000 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Director - Telecommunications Enforcement
Directeur - Mise en application, Télécommunications
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