Notice of Violation: HomeStars Inc.
File No.: PDR 9174-3631
To: HomeStars Inc.
Address:
49 Spadina Avenue, Suite 502
Toronto, Ontario
M5V 2J1
Issue Date of Notice: 24 July 2026
Penalty: $23,433
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this notice of violation finding HomeStars Inc. to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act.
On and between 21 January 2025 and 1 August 2025, telemarketing telecommunications were made by HomeStars Inc. resulting in violations of:
- Part III, section 2 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it has registered with, and provided information to, the National DNCL operator, and has paid all applicable fees charged by the Complaints Investigator delegate;
- Part III, section 14 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf to a consumer who is or should be on its do not call list; and
- Part III, section 23 of the Rules, which states that subject to section 24, a telemarketing telecommunication is restricted to the following hours: 9:00 a.m. to 9:30 p.m. on weekdays (Monday to Friday); and 10:00 a.m. to 6:00 p.m. on weekends (Saturday and Sunday). The hours refer to those of the consumer receiving the telemarketing telecommunication.
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is $23,433.
The penalty of $23,433 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Pierre-Luc Denis
Acting Director General, Strategic Operations and Major Investigations, Compliance & Enforcement
- Date modified: