Notices of Violation 2018

CRTC staff has issued a notice of violation to the following persons with regard to the application of the Unsolicited Telecommunications Rules or Canada’s Anti-Spam Law

Date Person subject to the Notice of violation Description
October 1, 2018 Weather Pro Windows and Doors Inc. Weather Pro Windows and Doors Inc. has paid a penalty of $25,000 as part of a settlement over violations of Part II, sections 4 & 7 and Part III, section 23 of the Unsolicited Telecommunications Rules. A CRTC investigation found that telemarketing telecommunications were made on behalf of Weather Pro Windows and Doors Inc. to telephone numbers registered on the National Do Not Call List (DNCL) during periods when it had failed to purchase a subscription to the National DNCL. Telemarketing telecommunications were also found to have been made on behalf of Weather Pro Windows and Doors Inc. outside of the permissible calling hours.
September 11, 2018 Gestion David McKinnon Inc. Gestion David McKinnon Inc. has paid a penalty of $40,000 as part of a settlement over violations of Part II, sections 4 & 10 and Part III, section 2 of the Unsolicited Telecommunications Rules. A CRTC investigation found that telemarketing telecommunications were made by Gestion David McKinnon Inc. to telephone numbers registered on the National Do Not Call List (DNCL) during periods when it had failed to register with the National DNCL operator. In addition, Gestion David McKinnon Inc. obtained and disclosed contents of the National DNCL to clients of its service.
July 11, 2018 Datablocks, Inc. and Sunlight Media Network Inc. The Compliance and Enforcement Sector has issued notices of violation to Datablocks, Inc. and Sunlight Media Network Inc. alleging that each has committed a violation of Section 9 of Canada’s Anti-Spam Legislation.
May 1, 2018 BroadFx Media Inc. BroadFx Media Inc. has paid an administrative monetary penalty (AMP) of $10,000 as part of a settlement over violations of Part II, section 4 and Part III, sections 3 and 23 of the Unsolicited Telecommunications Rules. A CRTC investigation found that fax telemarketing telecommunications were made by BroadFx Media Inc. to telephone numbers registered on the National Do Not Call List (DNCL). and during periods when its clients failed to register to the National DNCL. Telemarketing telecommunications were also made by BroadFx Media Inc. outside of the permissible calling hours. In addition to paying an AMP, BroadFx Media Inc. has agreed to implement a compliance program.
February 9, 2018 Big City W&D Inc. Big City Windows and Doors Inc. has paid an administrative monetary penalty (AMP) of $20,000 as part of a settlement over violations of Part II, sections 4 & 6 of the Unsolicited Telecommunications Rules. A CRTC investigation found that telemarketing telecommunications were made by Big City W&D Inc. to telephone numbers registered on the National Do Not Call List (DNCL) and during periods when Big City W&D Inc. failed to purchase a subscription to the National DNCL. In addition to paying an AMP, Big City W&D Inc. has agreed to implement a compliance program.
January 17, 2018 MSB Enterprises Inc. (dba. Canadian Home Grocers) MSB Enterprises Inc. (dba. Canadian Home Grocers) has paid an administrative monetary penalty (AMP) of $90,000 as part of a settlement over violations of Part II, sections 4 & 6 and Part III, section 23 of the Unsolicited Telecommunications Rules. A CRTC investigation found that telemarketing telecommunications were made by Canadian Home Grocers to telephone numbers registered on the National Do Not Call List (DNCL) and during periods when Canadian Home Grocers failed to purchase a subscription to the National DNCL. Telemarketing telecommunications were also made by Canadian Home Grocers outside of the permissible calling hours. In addition to paying an AMP, Canadian Home Grocers has agreed to implement a compliance program.
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