Citations 2012 - Telemarketing Compliance and Enforcement

CRTC staff has issued citations to the following persons for the violations of the Unsolicited Telecommunications Rules:

Date Person subject to the Citation Rules violated
February 29, 2012 CR Group Marketing Inc.
Midland, Ontario
(800) 208-2586
Industry: Business Services
Part III - Telemarketing Rules, Section 2
February 29, 2012 411 Local Search Corp
Toronto, Ontario
(416) 849-1432
Industry: Advertising-Communications
Part II – National Do Not Call List Rules, Section 4
Part III - Telemarketing Rules, Section 2
February 29, 2012 Cedar Springs Water
Concord, Ontario
(416) 798-7675
Industry: Food & Beverages
Part III - Telemarketing Rules, Section 2
February 29, 2012 Hunter Window Industries Ltd.
Toronto, Ontario
(416) 736-1281
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6 or 7
Part III - Telemarketing Rules, Section 2 or 3
February 29, 2012 Puretone Hearing Group
Winnipeg, Manitoba
(204) 953-2410
Industry: Health
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Niagara Duct Cleaning
St. Catherines, Ontario
(905) 687-6653
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Saintlix Inc.
Montréal, Quebec
(514) 384-3422
Industry: Financial Services
Part III - Telemarketing Rules, Sections 2, 19(a), 19(b), 19(c), 19(d), 19(e), 20(a), 20(b)
February 29, 2012 Dynique Restoration
Thornhill, Ontario
(905) 760-7685
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Startec Global Communication
Toronto, Ontario
(647) 258-1910
Industry: Telephone, television internet
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Poêles et foyers de la Capitale
Québec, Quebec
(418) 353-3435
Industry: Retail
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Cummins Restoration Inc.
Toronto, Ontario
(416 )382-8755
Industry: Construction and Home Improvement
Part III - Telemarketing Rules, Sections 2, 19 (a), 19(b), 19(c), 19(d), 19(e)
February 29, 2012 Blackstone Public Affairs Group
Aurora, Ontario
(905) 503-1203
Industry: Business Services
Part III - Telemarketing Rules, Sections 2, 19(a), 19(b), 19(c), 19(d), 19(e)
February 29, 2012 Axxess Payments Inc.
Montréal, Quebec
(800) 419-2381
Industry: Business Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Invisible Windows
Calgary, Alberta
(403) 870-7839
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Express Pardons
Toronto, Ontario
(866) 416-6772
Industry: Other
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Sections 2, 19(a), 19(d), 19(e)
February 29, 2012 News link Canada
Edmonton, Alberta
(780) 475-7252
Industry: Media (Newspapers, Magazines)
Part II - National Do Not Call List Rules, Section 7
Part III - Telemarketing Rules, Section 3
February 29, 2012 Kawartha Carpet Care
Peterborough, Ontario
(705) 749-5700
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Federated Payments Canada
Ottawa, Ontario
1-877-9-CALLFED (2255333)
Industry: Financial Services
Part III - Telemarketing Rules, Section 2
February 29, 2012 Marco Polo Tours
Vancouver, British Columbia
(604) 736-8939
Industry: Travel and Vacation
Part III - Telemarketing Rules, Section 2
February 29, 2012 Bourassa Chevrolet
Laval, Quebec
(450) 669-7070
Industry: Automotive
Part III - Telemarketing Rules, Section 2
February 29, 2012 Royal Lepage
Pat McNeil
Saskatoon, Saskatchewan
(306) 221-7285
Industry : Real Estate
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Echo Marketing Solutions
Toronto, Ontario
(416) 644-7211
Industry: Advertising - Communications
Part III, Telemarketing Rules, Section 3
Part IV, ADAD Rules, Section 2
February 29, 2012 HP Climatisation & Chauffage Inc.
Longueuil, Quebec
(450) 646-1777
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
February 29, 2012 Marketing Maniacs
Calgary, Alberta
(403) 515-5123
Industry: Advertising - Communications
Part II - National Do Not Call List Rules, Section 7
Part III - Telemarketing Rules, Sections 2, 3, 19(d), 19(e)
March 1, 2012 Construction J.P. Bouchard Inc.
Saint-Mathias-sur-Richelieu, Quebec
(450) 447-8728
Industry: Construction and Home Improvement
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 1, 2012 Oxbo Technologies Inc.
Brossard, Quebec
(514) 639-0637
Industry: Construction and Home Improvement
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 1, 2012 9039-0188 Québec Inc.
Longueuil, Quebec
(450) 463-4333
Industry: Home Services (Cleaning, Lawn Care, Security)
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 1, 2012 Vitraux Multi Service
Montreal, Quebec
(514) 382-7373
Industry: Home Services (Cleaning, Lawn Care, Security)
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 L.D. Ducharme Systems Inc.
Denfield, Ontario
(519) 452-1151
Industry: Home Services
Part III - Telemarketing Rules, Section 2
March 6, 2012 Patricia Halloran (dba Paramount Cleaning)
London, Ontario
(519) 455-3777
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Quantum Merchant Services
Kitchener, Ontario
(800) 613-0688
Industry: Business Services
Part III - Telemarketing Rules, Section 2
March 6, 2012 Infatiguable Consultants Holdings Inc.
Ottawa, Ontario
(613) 842-5166
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Power Brush Furnace and Duct Cleaning
Saskatoon, Saskatchewan
(306) 931-7301
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Home Window Inc.
Burlington, Ontario
(905) 315-8380
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Perfection Carpet Cleaning Ltd.
Edmonton, Alberta
(780) 448-9297
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 R.J. Wiley Heating & Air Conditioning
Dundas, Ontario
(905) 525-3533
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Premier Bathrooms, Inc.
Surrey, British Columbia
(604) 588-9818
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Fibre Tech Carpet Care
Abbotsford, British Columbia
(604) 856-9381
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Haare Kosmetik
Edmonton, Alberta
(780) 850-6217
Industry: Other
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Advanced Air Supply Inc.
Victoria, British Columbia
(250) 380-0029
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Primary Seal Windows and Doors
Coquitlam, British Columbia
(778) 990-6586
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 1109178 Alberta Ltd. (dba Dynamic Furnace Cleaning)
Edmonton, Alberta
(780) 462-4370
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Aurora Windows and Doors Ltd.
Oshawa, Ontario
(905) 448-0482
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Loyal Seal Windows and Doors Inc.
Toronto, Ontario
(416) 661-7570
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Allstate Carpet & Upholstery Cleaning Ltd.
Nanaimo, British Columbia
(250) 753-1194
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Hometech Windows and Doors Inc.
Edmonton, Alberta
(780) 488-1001
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Royal Carpet and Furnace Cleaning
Burnaby, British Columbia
(604) 566-9707
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Busy Boys Carpet Cleaners Ltd.
Surrey, British Columbia
(604) 597-8711
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Alberta Drywall & Stucco Supply Inc.
Edmonton, Alberta
(780) 465-4239
Industry: Construction and Home Improvement
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Aurora Custom Furnishings
Concord, Ontario
(905) 738-3950
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Lev Olevson (dba Advantage Pro)
Ottawa, Ontario
(613) 680-1283
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 R.H. Genova Corp.
Calgary, Alberta
(403) 726-0890
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Kentwood Ford
Edmonton, Alberta
(780) 476-8600
Industry: Automotive
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Concord Cleaning and Renovating Inc.
Concord, Ontario
(416) 739-8777
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Pioneer Windows and Doors
North York, Ontario
(416) 850-7887
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Cambridge Mercantile Corp.
Toronto, Ontario
(416) 646-6401
Industry: Financial Services
Part III - Telemarketing Rules, Section 2
March 6, 2012 Ekko Exteriors
St. Catharines, Ontario
(905) 397-6792
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Scholar’s Choice
London, Ontario
(519) 453-7470
Industry: Education
Part III - Telemarketing Rules, Section 2
March 6, 2012 First Choice WS Ltd.
Toronto, Ontario
(416) 665-9297
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Super Value Carpet Cleaning
St. Boniface, Manitoba
(204) 982-6930
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 C.A.P.O.R. Windows and Doors Inc.
London, Ontario
(519) 652-5010
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 2170958 Ontario Inc. (dba Aire One Heating & Cooling)
London, Ontario
(519) 668-3000
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Superior Windows and Doors Inc.
Toronto, Ontario
(416) 661-8786
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 MacDonald Home Pro’s
Kinburn, Ontario
(613) 839-7723
Industry: Construction and Home Improvement
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Green Sword Inc.
Brantford, Ontario
(519) 756-2162
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Northland Dodge Chrysler Jeep
Edmonton, Alberta
(780) 732-3143
Industry: Automotive
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Sunnyside Window Cleaning Ltd.
Toronto, Ontario
(416) 480-9675
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Georgetown Kia
Georgetown, Ontario
(905) 877-7818
Industry: Automotive
Part III - Telemarketing Rules, Section 2
March 6, 2012 Dominion Carpet Cleaners (Manitoba Ltd.)
Winnipeg, Manitoba
(204) 949-5900
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Rainbow Aluminum & Vinyl Products Ltd.
Hamilton, Ontario
(905) 388-7766
Industry: Construction and Home Improvements
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 475736 Alberta Ltd. (dba Castle Maintenance Services)
Calgary, Alberta
(403) 250-5172
Industry: Home Services
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 National Foods Ltd.
Mississauga, Ontario
(905) 267-0660
Industry: Wholesale and Distribution
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 PSV Powersteam & Vac Ltd.
Burnaby, British Columbia
(604) 444-0355
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Visage Windows and Doors
Toronto, Ontario
(416) 667-7618
Industry: Construction and Home Improvements
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 6, 2012 Loewen Enterprises Ltd.
Calgary, Alberta
(403) 201-0308
Industry: Home Services
Part II - National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
March 19, 2012 Sécurité Châteaufort Inc.
Quebec, Quebec
(418) 687-3929
Industry: Home Services (Cleaning, Lawn Care, Security)
Part II – National Do Not Call List Rules, Section 6
Part III - Telemarketing Rules, Section 2
July 25, 2012 Coastal Steel Structures
Deerfield Beach, Florida
(888) 783-3535
Industry: Manufacturing
Part III - Telemarketing Rules, Sections 19(a), 19(b), 19(d), 19(e), 28
July 25, 2012 Sandy Beach Travels
Hummelstown, Pennsylvania
(717) 418-7599
Industry: Travel and Vacation
Part III - Telemarketing Rules, Sections 2, 19(a), 19(b), 19(d), 19(e), 28
December 10, 2012 UniMarketing
Chicoutimi, Quebec
(416) 849-1432
Industry: Advertising-Communications
Part III - Telemarketing Rules, Section 3
December 10, 2012 Diamond Choice Duct Cleaning
London, Ontario
(519) 907-0045
Industry: Home Services
Part II - National Do Not Call List Rules, Sections 4, 6
Part III - Telemarketing Rules, Section 2
December 10, 2012 LawnSavers Plant Health Care Inc.
Concord, Ontario
(905) 707-9994
Industry: Home Services
Part II - National Do Not Call List Rules, Sections 4, 6
Part III - Telemarketing Rules, Section 2
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