2002-05-30 - #: 8638-C12-73/02 - Suivi de la Décision de télécom CRTC 2002-34 - Plan d'amélioration du service de Telus
2010-08-31 - Décision de télécom CRTC 2010-636 Société TELUS Communications – Demande en vue d’actualiser ses besoins de financement liés à son plan d’amélioration du service
Numéro de dossier : 8638-C12-73/02
2009-08-20 - Décision de télécom CRTC 2009-505 Société TELUS Communications – Demande présentée en 2009 en vue de mettre à jour l'exigence de subvention pour son plan d'amélioration du service, et questions connexes
Numéro de dossier : 8638-C12-73/02
2009-02-24 - Décision de télécom CRTC 2009-89 Société TELUS Communications – Suivi de la décision de télécom CRTC 2008‑103
Numéro de dossier : 8638‑C12‑73/02
2008-10-23 - Décision de télécom CRTC 2008-103 Société TELUS Communications — Demande présentée en 2008 en vue de mettre à jour l'exigence de subvention pour son plan d'amélioration du service, et questions connexes - Référence : 8638-C12-73/02
2007-06-13 - Décision de télécom CRTC 2007-41 Le Conseil approuve la demande présentée en 2007 par la Société TELUS Communications en vue d'augmenter l'exigence de subvention totale et le prélèvement sur son compte de report afin de refléter l'augmentation des dépenses en immobilisations réelles et prévues liées à son plan d'amélioration du service. Référence : 8638-C12-73/02.
2006-09-28 - Décision de télécom CRTC 2006-63 TELUS Communications Company - Demande visant à diminuer le coût en immobilisations de son plan d'amélioration du service et questions connexes. Référence : 8638-C12-73/02.
2005-11-10 - Décision de télécom CRTC 2005-67 Le Conseil approuve avec modifications la demande que TELUS Communications Inc. lui a présentée en 2005 en vue de rajuster son exigence de subvention totale et le prélèvement sur son compte de report de manière à refléter l'augmentation des dépenses en immobilisations qu'elle prévoit aux fins de son plan d'amélioration du service. Référence : 8638-C12-73/02.
2004-11-16 - Décision de télécom CRTC 2004-76 Le Conseil approuve la demande de TELUS Communications Inc. visant à augmenter le coût en immobilisations de son Plan d'amélioration du service (PAS) à 23,5 millions de dollars. Le Conseil approuve également les questions connexes suivantes : (a) augmentation de l'exigence de subvention totale annuelle pour le PAS de la compagnie et découlant du retrait d'un montant du Fonds de contribution national; et (b) retrait, dans son compte de report, d'un montant annuel au titre du PAS. Référence : 8638-C12-73/02.
2003-09-25 - Décision de télécom CRTC 2003-64 Le Conseil approuve un plan d'amélioration du service révisé de 21,4 millions de dollars pour TELUS Communications Inc., lequel doit être terminé d'ici 2006. Référence : 8638 C12 73/02.
2010-04-09 - TELUS Communications Company
Description: Further to the Commission’s direction at paragraphs 925 and 926 of Telecom Decision CRTC 2002-34, and paragraph 13 of Telecom Decision 2008-41, TELUS Communications Company (“TELUS” or the “Company”) is submitting its SIP Tracking Report for its 2009 fiscal year. Included is an updated cost study (Attachment 3 and 4) that reflects the incremental increases in SIP costs and demand in 2009.
Document: 1379805.zip - 121KO
2010-04-01 - Lettre du Conseil
Description : Lettre adressée à Société TELUS Communications - Objet : Rapport de contrôle semestriel du PAS de 2010
2010-03-31 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS”) wishes to inform the Commission that it will be unable to complete its annual SIP Update by the requested 31 March 2010 filing date. As a result, TELUS is requesting an extension to the filing date for this report to 9 April 2010. TELUS apologizes for any inconvenience caused by this delay.
Document: 1376165.pdf - 20KO
2009-09-30 - TELUS Communications Company
Description: In accordance with paragraph 17 of Decision 2009-505, TELUS Communications Company (“TELUS” or the “Company”) herewith files its SIP Tracking Report.
Document: 1279884.pdf - 37KO
2009-09-21 - TELUS
Communications Company
Description: In accordance with paragraph 24 of Decision 2009-505,
TELUS Communications herewith files an updated deferral account schedule.
Document: 1274918.pdf
- 26KO
2009-05-13 - TELUS
Communications Company
Description: On March 31, 2009, TELUS Communications Company (“TCC”
or the “Company”) filed its Service Improvement Plan –
2008 Tracking Plan (the “Tracking Plan”). Attachment 2 to
the Tracking Plan listed communities in which the Company intended to
incur capital expenditures in fiscal 2009 in order to provide basic
exchange service to these communities.
Document: 1128662.zip
- 34KO
2009-03-31 - TELUS Communications Company
Description: Further to the Commission's direction at paragraphs 925 and 926 of Telecom Decision CRTC 2002-34, and paragraph 13 of Telecom Decision 2008-41, TELUS Communications Company (the Company) is submitting its SIP Tracking Report for its 2008 fiscal year. Included is an updated cost study (Attachment 4) that reflects the incremental increases in SIP costs and demand in 2008.
Document: 1052805.zip - 142KO
2008-11-24 - TELUS Communications Company
Description: In Decision 2008-103, the Commission directed TELUS to issue an updated deferral account schedule.
Document: 980948.pdf - 56KO
2008-09-26 - TELUS Communications Company
Description: Attached are the responses by TELUS Communications Company (the Company) to interrogatories set out by the Commission in its letter to the Company of 27 August 2008 , with respect to the Company's 2007 Service Improvement Plan (SIP) Tracking Report as filed on 31 March 2008
Document: 957423.zip - 121KO
2008-08-27 - Lettre du Conseil -Version anglaise seulement - "Version imprimée"
Description: Lettre adressée à Société TELUS Communications - Objet: Plan d'amélioration du service de TELUS - Rapport des résultats de 2007 - Demandes de renseignements supplémentaires
2008-08-08 - TELUS Communications Company
Description: Attached are the responses by TELUS Communications Company to the interrogatories forwarded by the Commission in its letter of 15 July 2008
Document: 936183.zip - 58KO
2008-07-24 - Lettre du Conseil - Version française seulement - "Version imprimée"
Description: Lettre adressée à Société TELUS Communications - Objet: Plan d'amélioration du service de TELUS - Rapport des résultats de 2007
2008-07-22 - TELUS Communications Company
Description: Further to your letter of July 15, 2008, in which you forwarded TELUS Communications Company (the Company) interrogatories with respect to its Service Improvement Plan - 2007 Tracking Report and requested responses within 15 days, the Company respectfully requests an extension until August 8, 2008.
Document: 929714.doc - 38KO
2008-07-15 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Description: Lettre adressée à Société TELUS Communications - Objet: Plan d'amélioration du service de TELUS - Rapport des résultats de 2007 - Demandes de renseignements
2008-03-31 - TELUS Communications Company
Description: Further to the Commission's direction at paragraphs 925 and 926 of Telecom Decision CRTC 2002-34, and paragraph 13 of Telecom Decision 2007-41, TELUS Communications Company (TCC or the Company) is submitting its SIP Tracking Report for its 2007 fiscal year. Included is an updated cost study (Attachment 3) that reflects the incremental increases in SIP costs and demand in 2007.
Document: 884154.zip - 124KO
2007-04-02 - TELUS Communications Company
Description: Further to the Commission's direction at paragraphs 925 and 926 of Telecom Decision CRTC 2002-34, TELUS Communications Company (TCC or the Company) is submitting its SIP Tracking Report for 2006. Included is an updated cost study (Attachment 4) that reflects the incremental increases in SIP costs and demand in 2006.
Document: 744235.zip - 92KO
2006-11-01 - TELUS Communications Company
Description: TELUS herewith files its updated deferral account schedule in accordance with paragraph 17 of Decision 2006-63 as Attachment 1 to this letter.
Document: 685626.pdf - 43KO
2006-07-20 - TELUS Communications Company
Description: Attached is a supplement to the interrogatory response provided by the Company on June 7, 2006, with respect to the Company's Service Improvement Plan ("SIP") - 2005 Tracking Report. This supplement was developed based on discussions between the Company and Commission staff.
Document: 646327.zip - 37KO
2006-06-07 - TELUS Communications Company
Description: Attached is the response by TCC to the interrogatories issues by the Commission on May 24, 2006, with respect to the Company's Service Improvement Plan (SIP).
Document: 633676.zip - 55KO
2006-05-24 - Lettre du Conseil
Description: Lettre adressée à TELUS Communications Company - Objet: Plan d'amélioration du service de TCC - Rapport des résultats de 2005 - Demandes de renseignements
2006-04-06 - TELUS Communications Company
Description: Attached is Attachment 4 to the Company's SIP Tracking Report for 2005.
Document: 612130.zip - 3480KO
2006-03-31 - TELUS Communications Company
Description: Further to the Commission's direction at paragraphs 925 and 926 of Decision 2002.34, TCC is submitting its SIP Tracking Report for 2005.
Document: 609016.pdf - 326KO
2005-09-02 - TELUS Communications Inc.
Description: TELUS Communications Inc. herewith files its response to the interrogatory received from the Commission on 25 August 2005
Document: 050902.zip - 17KO
2005-08-24 - Lettre du Conseil
Description: Lettre adressée à TELUS Communications Inc. - Objet: Suivi du plan d'amélioration du service de Telus pour 2004 - Demandes de renseignements
2005-05-09 - TELUS Communications Inc.
Description: Attached is a revision by TELUS Communications Inc. (“TELUS” or the “Company”) to the 2004 Service Improvement Plan (“SIP”) Tracking Report that was filed by the Company on March 31, 2005.
Documents: 050509.zip - 41KO
2005-03-31 - TELUS Communications Inc.
Description: Further to the Commission’s direction at paragraphs 925 and 926 of Telecom Decision CRTC 2002-34, TELUS Communications Inc. (“TELUS” or the “Company”) is submitting its SIP Tracking Report for 2004.
Documents: 050331.zip - 87KO
2004-09-21 - TELUS Communications Inc.
Description: Attached are revisions to the Interrogatory Responses submitted by TELUS Communications Inc. (TELUS or the Company) on July 16, 2004 with respect to the Company’s revised Service Improvement Plan.
Document: 040921.zip - 34KO
2004-07-16 - TELUS Communications Inc.
Description: Attached are TELUS’ responses to the interrogatories set out by the Commission in its letter of June 4, 2004, with respect to the revised Service Improvement Plan (SIP) filed by TELUS Communications Inc. (TELUS).
Document: 040716.zip - 72KO
2004-06-04 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Description: Lettre adressée à TELUS Communications Inc. - Objet: Plan d'amélioration du service de TCI - Rapport de contrôle de 2003 - Demandes de renseignements
2004-05-17 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Dossiers #: 8638-C12-73/02 - 8638-C12-06/97
Description: Lettre adressée à TELUS Communications Inc. - Objet: Rapport annuel de son programme d'extension du service de TELUS
2004-04-06 - TELUS Communications Inc.
Description: Pursuant to paragraph 229 of Telecom Decision CRTC 97-9, TELUS Communications Inc. hereby files the annual progress report (Attachment 1) for 2003 for the former TELUS Communications (BC) Inc.'s Service Extension Program (SEP).
Document: 040406.zip - 39KO
2004-04-02 - TELUS Communications Inc.
Description: Further to the Commission's direction at paragraphs 925 and 926 of Telecom Decision CRTC 2002-34, TELUS Communications Inc. is submitting its SIP Tracking Report for 2003
Document: 040402.zip - 60KO
2003-11-07 - TELUS Communications Inc.
Description: As directed in paragraph 42 of the subject decision, TELUS Communications Inc. (TELUS or the Company) provides in the Attachment a revised roll-out plan for its Service Improvement Plan (SIP).
Document: 031107.zip - 29KO
2003-07-16 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Dossiers #: 8638-C12-72/02, 8638-C12-73/02, 8638-C12-81/02
Description: Lettre adressée à Aliant Telecom Inc., Bell Canada, TELUS Communications Inc. - Objet: Rapports de contrôle du PAS d'Aliant, Bell Canada et TELUS
2003-06-18 - TELUS Communications Inc.
Description: Attached are TELUS' responses to the interrogatories set out by the Commission in its letter of May 28, 2003, with respect to the revised Service Improvement Plan ("SIP") filed by TELUS Communications Inc. ("TELUS").
Document: 030618.zip - 112KO
2003-05-28 - Lettre du Conseil
Description: Lettre adressée à TELUS Communications Inc. - Objet: Plan d'amélioration du service de TELUS - Rapport de contrôle de 2003 - Demandes de renseignements
2003-05-14 - TELUS Communications Inc.
Description: TELUS Communications Inc. ("TCI" or the "Company") is filing a change to page 17 of its Service Improvement Plan filed on May 2, 2003. This change is to revise the estimated cost for Greenville
Document: 030514_1.zip - 42KO
2003-05-14 - TELUS Communications Inc.
Description: Further to TELUS Communications filing its Service Improvement Tracking (SIP) Plan for 2003, pursuant to Decision CRTC 2002-34, the Company hereby files a revised tracking plan to reflect orders received from customers in Alberta.
Document: 030514.zip - 69KO
2003-05-09 - TELUS Communications Inc.
Description: TELUS Communications Inc. ("TCI" or the "Company") is filing changes to two pages of its Service Improvement Plan filed on May 2, 2003
Document: 030509.zip - 46KO
2003-05-02 - TELUS Communications Inc.
Description: TELUS Communications Inc. ("TCI" or the "Company") filed for approval its SIP roll out plan on September 13, 2003 pursuant to paragraph 918 of the subject decision.
Document: 030502.zip - 46KO
2003-04-16 - TELUS Communications Inc.
Description: Further to TELUS Communications Inc.'s ("TELUS'" or "the Company's") Annual Service Extension Program Report filed March 17 2003, the Company is filing its Service Improvement Tracking (SIP) Plan for 2003, pursuant to paragraph 925 of Telecom Decision CRTC 2002-34, which required the following information
Document: 030416.zip - 47KO
2003-02-04 - TELUS Communications Inc.
Description: Attached is a revised response to Interrogatory TELUS(CRTC)17Dec02-108 as originally filed on January 31, 2003, by TELUS Communications Inc. with respect to its revised Service Improvement Plan ("SIP").
Document: 030204.zip - 15KO
2003-01-31 - TELUS Communications Inc.
Description: Attached are TELUS' responses to the interrogatories set out by the Commission in its letter of December 17, 2002, with respect to the revised Service Improvement Plan ("SIP") filed by TELUS Communications Inc. ("TELUS").
Document: 030131.zip - 109KO
2002-12-17 - Lettre du Conseil
Description: Lettre adressée à TELUS Communications Inc. - Objet: Version révisée du Plan d'amélioration du service de TELUS - Demandes de renseignements
2002-11-21 - TELUS Communications Inc.
Description: TELUS Communications Inc. ("TELUS" or the "Company") is submitting the following revisions to the interrogatory responses filed by the Company on November 7, 2002.
Document: 021121.zip - 54KO
2002-11-13 - TELUS Communications Inc.
Description: Attached is the response of TELUS Communications Inc. ("TELUS") to TELUS(CRTC)16Oct02-6 and the associated Phase II Cost Study requested by the Commission in its letter of October 16, 2002, with respect to the revised Service Improvement Plan ("SIP") filed by TELUS on September 13, 2002.
Document: 021113.zip - 29KO
2002-11-07 - TELUS Communications Inc.
Description: Attached are TELUS' responses to the interrogatories set out by the Commission in its letter of October 16, 2002, with respect to the revised Service Improvement Plan ("SIP") filed by TELUS Communications Inc. ("TELUS").
Document: 021107.zip - 151KO
2002-10-16 - Lettre du Conseil
Description: Lettre adressée à TELUS Communications Inc. - Objet: Plan d'amélioration du service révisé de TELUS
2002-09-13 - TELUS Communications Inc.
Description: Attached, as directed at paragraph 918 of the above decision, is the proposed roll-out plan of TELUS Communications Inc. with respect to its revised Service Improvement Plan.
Document: 020913.zip - 59KO
Mise à jour : 2010-08-31
- Date de modification :