8660-C12-201000116 - Bell Canada - Rapports sur les indicateurs de la qualité du service de détail - Suite à la décision 2008-105

2024-10-24 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 3rd Quarter 2024 Retail QoS Report.
Document : 4738903.zip - 53KB

2024-07-24 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 2nd Quarter 2024 Retail QoS Report.
Document : 4674004.zip - 53 Ko

2024-04-26 - Bell Canada
Description: Please find attached a revised version of the 4th Quarter 2023 Retail QofS Report that we filed in a letter dated 26 January 2024, In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS). The revised results reflect corrections to some of the values we submitted for indicators 2.1A and 2.1B in our previous report, based on further assessments of the source data.
Document : 4605834.zip - 49 Ko

2024-04-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 1st Quarter 2024 Retail QoS Report.
Document : 4605736.zip - 49 Ko

2024-01-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 4th Quarter 2023 Retail QoS Report.
Document : 4541987.zip - 49 Ko

2023-10-31 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 3rd Quarter 2023 Retail QoS Report.
Document : 4483512.zip - 71 Ko

2023-07-31 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 2nd Quarter 2023 Retail QoS Report.
Document : 4429115.zip - 48 Ko

2023-04-28 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 1st Quarter 2023 Retail QoS Report.
Document : 4337579.zip - 49 Ko

2023-01-27 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 4th Quarter 2022 Retail QoS Report.
Document : 4293737.zip - 32 Ko

2022-10-27 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 3rd Quarter 2022 Retail Quality of Service Report.
Document : 4258364.zip - 48 Ko

2022-08-18 - Lettre du Conseil - Dossier # : 8660-C12-201000116 - Description: Lettre adressée à Bell Canada - Objet : Qualité du service de détail de NorthernTel – Résultats du deuxième trimestre 2022

2022-07-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 2nd Quarter 2022 Retail Quality of Service Report.
Document : 4216131.zip - 52 Ko

2022-04-28 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 1st Quarter 2022 Retail Quality of Service Report.
Document : 4183861.zip - 51 Ko

2022-01-25 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 4th Quarter 2021 Retail Quality of Service Report.
Document : 4145201.zip - 52 Ko

2021-10-25 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 3rd Quarter 2021 Retail Quality of Service Report.
Document : 4109409.zip - 52 Ko

2021-07-16 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 2nd Quarter 2021 Retail Quality of Service Report.
Document : 4056192.zip - 52 Ko

2021-04-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 1st Quarter 2021 Retail Quality of Service Report.
Document : 4024083.zip - 52 Ko

2021-01-19 - Bell Canada
Description : In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 4th Quarter 2020 Report of Retail Quality of Service.
Document : 3972704.zip - 35 Ko

2021-01-15 - Bell Canada
Description : Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005‑17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for January 2021.
Document : 3971314.doc - 38 Ko

2020-11-17- Bell Canada
Description : Following our exception report for indicator 2.1B filed on 16 October 2020, we inadvertently did not file the Bell Canada 3rd quarter results for all three indicators.
Document : 3945105.zip - 37 Ko

2020-11-17- Bell Canada
Description : Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for November 2020:
Document : 3943996.docx - 37 Ko

2020-10-16- Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for October 2020.
Document: 3932632.docx - 37 Ko

2020-07-24 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 2nd Quarter 2020 Report of Retail Quality of Service.
Document: 3894311.zip - 37 Ko

2020-04-24 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 1st Quarter 2020 Report of Retail Quality of Service.
Document: 3843890.zip - 36 Ko

2020-01-24 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 4th Quarter 2019 Report of Retail Quality of Service.
Documen : 3793509.zip - 36 Ko

2019-11-13 - Lettre du Conseil - Dossier # : 8660-C12-201000116 - 8000-C12-201909780 - Description: Lettre adressée aux diverses partie - Objet : Répliques à la demande de renseignements concernant des interruptions importantes des services de télécommunication – Demande de divulgation au dossier public de certains renseignements déposés à titre confidentiel

2019-10-29 - Bell Canada
Description:In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 3rd Quarter 2019 Report of Retail Quality of Service.
Document : 3740519.zip - 36 Ko

2019-10-10 - Bell Canada
Description: In a letter dated 30 September 2019 (the Nanni Letter), Mr. Marc Nanni requests the disclosure of Tables 1, 2, 3 and 4, as well as footnote 3, from our 18 September 2019 Responses to requests for information (RFIs) from Commission staff (the Responses).  The following constitutes our response to Mr. Nanni's request.
Document: 3728955.doc - 47 Ko

2019-10-01 - Lettre du Conseil - Description: Lettre adressée aux diverses partie - Objet : Réponses à la demande de renseignements concernant des interruptions importantes des services de télécommunication dans les provinces de l’Atlantique – Demande de divulgation au dossier public de certains renseignements déposés à titre confidentiel

2019-09-18 - Bell Canada
Description: We are in receipt of a letter from Commission staff dated 13 September 2019 requesting responses to requests for information regarding recent telecommunications disruptions in Atlantic Canada due to hurricane Dorian.  Our Responses are provided below.
Document: 3715610.doc - 52 Ko

2019-09-13 - Lettre du Conseil - Dossier # : 8660-C12-201000116 - Description:Lettre adressée aux diverses partie - Objet : Demande de renseignements concernant des interruptions importantes des services de télécommunication

2019-07-23 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 2nd Quarter 2019 Report of Retail Quality of Service.
Document : 3681909.zip - 37 Ko

2019-04-24 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 1st Quarter 2019 Report of Retail Quality of Service.
Document : 3635961.zip - 37 Ko

2019-01-28 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 4th Quarter 2018 Report of Retail Quality of Service.
Document : 3582970.zip - 37 Ko

2018-11-23 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein resubmit our 2nd and 3rd Quarter 2018 Reports for Retail Quality of Service.
Document : 3541060.zip - 37 Ko

2018-10-31 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submit our 3rd Quarter 2018 Report of Retail Quality of Service.
Document : 3232941.zip - 35 Ko

2018-07-31 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 2nd Quarter 2018 Report of Retail Quality of Service.
Document: 3184072.zip - 35 Ko

2018-04-27 - Bell Canada
Description: 1. In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 1st Quarter 2018 Report of Retail Quality of Service.
Document: 3109648.zip - 36 Ko

2018-01-25 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 4th Quarter 2017 Report of Retail Quality of Service.
Document: 3053473.zip - 27 Ko

2017-11-15 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for October 2017.
Document: 3012282.doc - 58 Ko

2017-10-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 3rd Quarter 2017 Report of Retail Quality of Service.
Document: 2991886.zip - 27 Ko

2017-10-13 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for September 2017:
Document : 2982806.doc - 56 Ko

2017-09-15 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for August 2017:
Document : 2965994.doc - 56 Ko

2017-08-18 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for July 2017
Document: 2953864.doc - 56 Ko

2017-07-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 2nd Quarter 2017 Report of Retail Quality of Service.
Document: 2940301.zip - 27 Ko

2017-07-18 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for June 2017
Document: 2935715.doc - 55 Ko

2017-06-19 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for May 2017
Document: 2912135.doc - 55 Ko

2017-05-15 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for April 2017
Document: 2881284.doc - 55 Ko

2017-04-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 1st Quarter 2017 Report of Retail Quality of Service.
Document: 2870367.zip - 31 Ko

2017-04-18 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for March 2017:
Document: 2863936.doc - 53 Ko

2017-04-18 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for March 2017:
Document: 2863938.doc - 53 Ko

2017-03-20 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for February 2017:
Document: 2846020.doc - 49 Ko

2017-03-20 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for February 2017:
Document: 2845047.doc - 53 Ko

2017-02-23 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for January 2017
Document: 2817887.doc - 49 Ko

2017-02-20 - Bell Canada
Description:Pursuant to the Commission's request for information in its letter of 6 February 2017, we are attaching our responses.
Document: 2815190.zip - 379 Ko

2017-02-06 - Lettre du Conseil
Description: Lettre adressée à Philippe Gauvin (Bell Canada) - Objet : Bell Canada – Rapports sur les indicateurs de la qualité du service de détail – Conformément à la décision 2008-105 et aux plaintes concernant la communauté de St. Charles, en Ontario

2017-01-25 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 4rd Quarter 2016 Report of Retail Quality of Service.
Document: 2797792.zip - 30 Ko

2016-12-22 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for November 2016:
Document: 2775246.doc - 51 Ko

2016-10-26 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 3rd Quarter 2016 Report of Retail Quality of Service.
Document: 2730016.zip - 30Ko

2016-07-28 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 2nd Quarter 2016 Report of Retail Quality of Service.
Document: 2670971.zip - 30 Ko

2016-04-29 - Bell Canada
Description: In accordance with the procedures established in the Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), we herein submits our 1st Quarter 2016 Report of Retail Quality of Service.
Document: 2593150.zip - 30 Ko

2015-10-28 - Bell Canada
Description: In accordance with the procedures established in the above-referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 3rd Quarter 2015 Report on Retail Quality of Service.
DDocument: 2460549.zip - 30 Ko

2015-07-30 - Bell Canada
Description: In accordance with the procedures established in the above referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 2nd Quarter 2015 Report on Retail Quality of Service.
Document: 2402040.zip - 30 Ko

2015-04-28 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 1st Quarter 2015 Report on Retail Quality of Service.
Document: 2325519.zip - 30 Ko

2015-01-29 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 4th Quarter 2014 Report on Retail Quality of Service.
Document: 2266310.zip - 30 Ko

2015-01-21 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for December 2014:
Document: 2263192.doc - 51 Ko

2014-12-18 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for November 2014.
Document: 2237372.doc - 51 Ko

2014-11-21 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for September 2014.
Document: 2237372.doc - 51 Ko

2014-10-27 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for September 2014.
Document: 2220784.doc - 51 Ko

2014-10-27 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 3rd Quarter 2014 Report on Retail Quality of Service.
Document: 2220771.zip - 30 Ko

2014-10-02 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for August 2014.
Document: 2210922.doc - 51 Ko

2014-07-24 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 2nd Quarter 2014 Report on Retail Quality of Service.
Document: 2171968.zip - 30 Ko

2014-04-24 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 1st Quarter 2014 Report on Retail Quality of Service.
Document: 2117752.zip - 30 Ko

2014-01-28 - Bell Canada
Description: In accordance with the procedures established in the above referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 4th Quarter 2013 Report on Retail Quality of Service.
Document: 2062757.zip - 30 Ko

2013-10-31 - Bell Canada
Description: In accordance with the procedures established in the above referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 3rd Quarter 2013 Report on Retail Quality of Service.
Document: 1997728.zip - 29 Ko

2013-07-24 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 2nd Quarter 2013 Report on Retail Quality of Service.
Document: 1946033.zip - 29 Ko

2013-04-30 - Bell Canada
Description: In accordance with the procedures established in the above referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 1st Quarter 2013 Report on Retail Quality of Service.
Document: 1899901.zip - 29 Ko

2013-01-28 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 4th Quarter 2012 Report on Retail Quality of Service.
Document: 1828871.zip - 29 Ko

2012-10-26 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 3rd Quarter 2012 Report on Retail Quality of Service.
Document: 1788059.zip - 29 Ko

2012-07-27 - Bell Canada
Descrition: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 2nd Quarter 2012 Report on Retail Quality of Service.
Document: 1744705 .zip - 29 Ko

2012-05-10 - Bell Canada
Descrition: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 1st Quarter 2012 Report on Retail Quality of Service.
Document: 1716579.zip - 29 Ko

2012-01-27 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein submits its 4th Quarter 2011 Report on Retail Quality of Service.
Document: 1666016.zip - 27 Ko

2011-11-25 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada herein re-submits its 3rd Quarter 2011 Report on Retail Quality of Service.
Document: 1643504.zip - 27 Ko

2011-11-15 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for October 2011:
Document: 1638528.doc - 51 Ko

2011-10-31 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada submits its 3rd Quarter 2011 Report on Retail Quality of Service.
Document: 1633071.zip - 26 Ko

2011-10-17 - Bell Canada
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, which outlines reporting requirements for below standard quality of service indicators, and as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada provides the following report for September 2011:
Document: 1627234.doc - 51 Ko

2011-07-27 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada submits its 2nd Quarter 2011 Report on Retail Quality of Service.
Document: 1595034.zip - 26 Ko

2011-05-02 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), Bell Canada submits its 1st Quarter 2011 Report on Retail Quality of Service.
Document: 1562631.zip - 24 Ko

2011-01-31 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS, Bell Canada submits its 4th Quarter 2010 Report on Retail Quality of Service.
Document: 1496588.zip - 26 Ko

2010-10-29 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 – Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS, Bell Canada submits its 3rd Quarter 2010 Report on Retail Quality of Service.
Document: 1456521.zip - 26 Ko

2010-07-28 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105 and Telecom Regulatory Policy CRTC 2009-304, Bell Canada submits its 2nd Quarter 2010 Report on Retail Quality of Service
Document: 1421562.zip - 26 Ko

2010-04-29 - Bell Canada
Description: In accordance with the procedures established in the above‑referenced decision (as modified by Telecom Decision CRTC 2008-105 and Telecom Regulatory Policy CRTC 2009-304), Bell Canada submits its 1st Quarter 2010 Report on Retail Quality of Service.
Document: 1387224.zip - 23 Ko

2010-04-26 - Bell Canada
Description: In accordance with the procedures established in the above-referenced decision (as modified by Telecom Decision CRTC 2008-105 and Telecom Regulatory Policy CRTC 2009-304), Bell Canada submits its 4th Quarter 2009 Report on Retail Quality of Service.
Document: 1349801.zip - 23 Ko

Date de modification :

2024-10-25