8665-C12-202000280

Please note that the description following the name of the document has been supplied by an entity not subject to the Official Languages Act and is therefore offered as a courtesy only. Thus, the description is in the language in which it was transmitted to us.

Fraudulent Wireless Customer Transfers - 2020-01-15

Responses to Staff Letter - 18 January 2024
Responses to Staff Letter - 16 June 2023
Responses to Staff Letter - 18 January 2023
Responses to Commission Letter - 10 August 2022
Responses to Commission Letter - 10 February 2022
Responses to requests for information - 15 April 2021
Responses to requests for information - 22 December 2020
Responses to requests for disclosure

2024-01-18 - Staff Letter - Description: Letter addressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2023-06-16 - Staff Letter - Description: Letter adressed to the Distribution List - Subject: Compliance and Enforcement - Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2023-01-18 - Staff Letter - Description: Letter adressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2022-08-10 - Commission Letter - Description: Letter addressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2022-02-10 - Commission Letter - Description : Letter addressed to the Distribution list - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2021-07-08 - Commission Letter - Description : Letter addressed to the Distribution list - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada – Request for disclosure

2021-06-22 - Commission Letter - Description: Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada – Request for disclosure

2021-04-15 - Commission Letter - Description: Letter addressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2021-03-01 - Québecor Média
Description: Conformément aux directives du Conseil énoncées dans sa lettre du 21 octobre 2020, Québecor Média, au nom de Vidéotron et de Fizz, soumet par la présente sa réponse supplémentaire à une demande de renseignements.
Document: 3996207.docx - 77KB

2021-02-22 - Québecor Média
Description: Québecor Média, au nom de Vidéotron et de Fizz, accuse réception de la lettre du Centre pour la défense de l’intérêt public (« CDIP ») du 9 février 2021. Dans cette lettre, le CDIP demande la divulgation d’informations confidentielles contenues dans les réponses à des demandes de renseignements du Conseil déposées en janvier et en février 2021 par les fournisseurs de service sans fil (« FSSF »).
Document: 3990692.docx - 77KB

2021-02-09 - The Public Interest Advocacy Centre(PIAC)
Description: The Public Interest Advocacy Centre (PIAC) is writing to ask for public disclosure of the reports the Commission requires each month, on the second Monday of each month, beginning 11 January 2021, of the wireless service providers (WSPs) who were copied on the Commission staff’s letter of 22 December 2020.1 The most recent reports were filed yesterday (8 February 2021).
Document: 3983519.pdf - 316KB

2020-12-22 - Commission Letter - Description: Letter addressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping

2020-12-09 - Bell Mobility Inc.
Description: Pursuant to the Commission's staff letter dated 21 October 2020, we hereby submit our responses to Bell Mobility(CRTC)21Oct20-1 and Bell Mobility(CRTC)21Oct20-2.  These responses are filed by Bell Mobility Inc. on its own behalf and on behalf of the following related companies or divisions:  Bell Canada, Virgin Mobile Canada, Solo Mobile, Lucky Mobile and Bell MTS.
Document: 3955489.zip - 69KB

2020-12-09 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of CRTC’s letter dated 21 October 2020 requesting information relating to unauthorized mobile telephone number transfers and SIM swapping in Canada.  SaskTel is responding to the CRTC’s questions regarding porting statistics and awareness activities
Document: 3955450.zip - 371KB

2020-12-09 - Xplore Mobile Inc.
Description: Xplore Mobile Inc. (“Xplore Mobile”) is pleased to provide responses to requests for information issued to parties by Commission staff in a letter dated October 21, 2020.
Document: 3955442.zip - 1017KB

2020-12-09 - Tbaytel
Description: Tbaytel is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) letter of October 21, 2020, requesting additional information related to unauthorized mobile telephone number transfers (ports) and SIM swapping in Canada.
Document: 3955477.pdf - 240KB

2020-12-09 - Bragg Communications Inc (Eastlink)
Description: Bragg Communications Inc., carrying on Business as Eastlink (“Eastlink”), herein submits its response to the request for information received from the Commission in its letter dated 21 October 2020 with respect to unauthorized mobile telephone number transfers and SIM swapping in Canada..
Document: 3955255.zip - 670KB

2020-12-09 - Québecor Média Inc.
Description: Conformément aux directives du Conseil énoncées dans sa lettre du 21 octobre 2020, Québecor Média, au nom de Vidéotron et de Fizz, soumet par la présente ses réponses à des demandes de renseignements.
Document: 3955464.doc - 46Ko

2020-12-09 - TELUS
Description: On October 21, 2020, Commission staff issued a letter with five requests for information from wireless carriers. Responses to all but two of the requests for information were filed on October 27, 2020 and November 5, 2020. Responses to TELUS(CRTC)21Oct20-1 and TELUS (CRTC)21Oct20-2 are attached.
Document: 3955271.zip - 1205KB

2020-11-20 - Shaw Communications Inc.
Description: Pursuant to the Commission’s October 21, 2020 letter, Shaw Communications Inc. (“Shaw”), on behalf of its wholly owned subsidiary Freedom Mobile Inc. (“Freedom”), hereby notifies the Commission that it has launched the enhanced porting process as described in paragraphs 4 through 12 of the Canadian Wireless Telecommunications Association (CWTA) letter dated September 17, 2020.
Document: 3946432.doc - 46KB

2020-11-09 - Québecor Média
Description: Conformément aux directives du Conseil énoncées dans sa lettre du 21 octobre 2020, Québecor Média, au nom de Vidéotron et de Fizz, soumet par la présente sa réponse à une demande de renseignements.
Document: 3942503.doc - 77KB

2020-11-09 - Bell Mobility
Description: Pursuant to the Commission's staff letter dated 21 October 2020, we hereby submit our Response to the requests for information 5.  This Response is filed by Bell Mobility Inc. on its own behalf and on behalf of the following related companies or divisions:  Bell Canada, Virgin Mobile Canada, Solo Mobile, Lucky Mobile and Bell MTS.
Document: 3941889.doc - 34KB

2020-11-06 - Xplore Mobile Inc.
Description: Xplore Mobile Inc. (“Xplore Mobile”) is filing the present letter in accordance with a Commission staff letter dated October 21, 2020 (“Letter”).
Document: 3941087.pdf - 756KB

2020-11-06 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of CRTC’s letter dated 21 October 2020 requesting information relating to unauthorized mobile telephone number transfers and SIM swapping in Canada.  SaskTel is responding to the CRTC’s questions regarding the confirmation of implementation measures set out in the Canadian Wireless Telecommunications Association (CWTA) letter dated 17 September 2020.
Document: 3941092.zip - 99KB

2020-11-06 - Rogers
Description: The Canadian Radio-television and Telecommunications Commission’s letter to mobile carriers on 21 October 2020, issued five requests. Two of these requests were addressed in the Rogers filing dated 27 October 2020, indicating Rogers’ plan to implement the measures set out in paragraphs 4 to 12 of the 17 September letter of the Canadian Wireless Telecommunications Association (CWTA) by the date set out in paragraph 13 of the same letter. The CRTC letter also requested confirmation that the measures described are in place by each individual carrier within five days of implementation.
Document: 3940935.pdf - 135KB

2020-11-06 - Eastlink
Description: Bragg Communications Inc., carrying on Business as Eastlink (“Eastlink”), herein provides its update on the measures taken in response to unauthorized mobile number transfers and SIM swapping in Canada.
Document: 3940896.pdf - 322KB

2020-11-05 - Telus
Description: On October 21, 2020, Commission staff issued a letter with five requests for information from wireless carriers. Among these requests for information were two for which the responses (already filed on October 27, 2020) indicated TELUS’ plan to re-implement the enhanced porting process set out in paragraphs 4 to 12 of the Canadian Wireless Telecommunications Association (CWTA) letter dated 17 September 2020, and the date by which it was to be implemented. In addition, Commission staff requested that TELUS confirm that the enhanced porting process has been implemented, within five days after implementation.
Document: 3940568.pdf - 369KB

2020-10-27 - Eastlink
Description: Bragg Communications Inc., carrying on Business as Eastlink (“Eastlink”), herein submits its response to the request for information received from the Commission in its letter dated 21 October 2020. We are filing certain portions of this response (denoted by ‘##’) in confidence pursuant to Section 39 of the Telecommunications Act as it includes sensitive information related to our operations and the steps taken to prevent unauthorized customer transfers. Eastlink submits the public interest would be best served by treating this information as confidential. Eastlink requests that only the Abridged version be placed on the Commission website.
Document: 3936261.pdf - 327KB

2020-10-27 - Rogers
Description: Rogers is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) follow up letter seeking data on unauthorized customer transfers and SIM swapping dated 21 October 2020, in follow up to the Commission letter dated 17 July 2020.
Document: 3936264.pdf - 150KB

2020-10-27 - Xplore Mobile Inc.
Description: Xplore Mobile Inc. (“Xplore Mobile”) is providing the present letter in accordance with a Commission staff letter dated October 21, 2020 (“Letter”).
Document: 3936301.pdf - 759KB

2020-10-27 - Telus
Description: On October 21, 2020, Commission staff issued a letter with five requests for information from wireless carriers. Among these requests for information were two for which responses are due today. TELUS’ responses to these two requests for information are attached.
Document: 3936322.zip - 822KB

2020-10-27 - Bell Canada
Description: Pursuant to the Commission's staff letter dated 21 October 2020, we hereby submit our responses to the requests for information 3 and 4. These responses are filed by Bell Mobility Inc. on its own behalf and on behalf of the following related companies or divisions: Bell Canada, Virgin Mobile Canada, Solo Mobile, Lucky Mobile and Bell MTS.
Document: 3936347.docx - 34KB

2020-10-27 - Québecor Média
Description: Conformément aux directives du Conseil énoncées dans sa lettre du 21 octobre 2020, Québecor Média, au nom de Vidéotron et de Fizz, soumet par la présente ses réponses à des demandes de renseignements
Document: 3936349.docx - 81KB

2020-10-27 - Tbaytel
Description: Tbaytel is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) letter of October 21, 2020, seeking a response from the mobile carriers concerning the matters of unauthorized mobile telephone number transfers and SIM swapping in Canada and mobile carriers actions to curb these fraudulent activities.
Document: 3936366.pdf - 225KB

2020-10-27 - SaskTel
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of CRTC’s letter dated 21 October 2020 requesting information relating to requests for information relating to unauthorized mobile telephone number transfers and SIM swapping in Canada. SaskTel is responding to the CRTC’s questions regarding the implementation measures and timeline set out in the Canadian Wireless Telecommunications Association (CWTA) letter dated 17 September 2020.
Document: 3936380.zip - 119KB

2020-10-21 - Commission Letter - File # : 8665-C12-202000280 Description : Letter addressed to the distribution list - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada

2020-10-16 - Commission Letter - Description: Letter addressed to the Public Interest Advocacy Centre - Subject:Disclosure of Confidential Information - Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada

2020-09-17 - CWTA
Description: In our letter to the Commission dated August 25, 2020, the Canadian Wireless Telecommunications Association (CWTA) indicated that its WNP Council was studying the issues that led to the temporary rollback of the enhanced mobile number porting process (“Enhanced Process”) with a view to developing a plan for remediation and relaunch of the Enhanced Process. This letter provides the Commission with an update on the WNP Council’s progress in this matter.
Document: 3919393.pdf - 494KB

2020-09-08 - SaskTel
Description: On 28 August 2020, Saskatchewan Telecommunications (SaskTel) responded to CRTC’s letter dated 24 August 2020 requesting information relating to the time during which WNP Council members respective enhanced verification procedures had been implemented prior to their suspension.
Document: 3914900.zip - 79KB

2020-09-02 - Rogers
Description: Rogers Communications Canada Inc. (Rogers) is in receipt of the responses to the Commission’s Request for Information from members of the Wireless Number Portability (WNP) Council dated August 25, 2020. Rogers has closely reviewed all responses and is concerned about claims made by Shaw that Rogers Enhanced Porting Process encountered technical difficulties.
Document: 3913208.docx - 918KB

2020-08-28 - Bell Mobility Inc.
Description: Pursuant to the Commission's staff letter dated 24 August 2020, we hereby submit our responses to the requests for information 4 to 8, inclusive. These responses are filed by Bell Mobility Inc. on its own behalf and on behalf of the following related companies or divisions: Bell Canada, Virgin Mobile Canada, Solo Mobile, Lucky Mobile and Bell MTS.
Document: 3911635.zip - 109KB

2020-08-28 - Shaw
Description: Pursuant to the Commission’s August 24, 2020 letter, please find below Shaw Communications Inc.’s (“Shaw’s”) individual response to the Commission’s questions. Shaw is filing this information on behalf of its wholly owned subsidiary Freedom Mobile Inc. (“Freedom”).
Document: 3911648.zip - 105KB

2020-08-28 - Xplore Mobile
Description: Xplore Mobile Inc. (“Xplore Mobile”) is pleased to provide additional responses to requests for information issued to parties by Commission staff in a letter dated August 24, 2020
Document: 3911653.zip - 1380KB

2020-08-28 - Eastlink
Description: Bragg Communications Inc., carrying on business as Eastlink (“Eastlink”), is in receipt of requests for information from the Commission in its letter dated August 24, 2020 related to the roll-out of the Enhanced Process regarding fraudulent mobile number porting.
Document: 3911713.zip - 737KB

2020-08-28 - Telus
Description: On August 24, 2020, Commission staff issued a letter with eight requests for information from the members of the WNP Council and the Canadian Wireless Telecommunications Association regarding the relaunch of the “Enhanced Process” for wireless number porting. Among these requests for information were five for which responses are due today. TELUS’ responses to these five requests for information are attached.
Document: 3911774.zip - 2131KB

2020-08-28 - SaskTel
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of CRTC’s letter dated 24 August 2020 requesting information relating to the time during which WNP Council members respective enhanced verification procedures had been implemented prior to their suspension.
Document: 3911805.zip - 160KB

2020-08-28 - Tbaytel
Description: Tbaytel is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) letter of August 24, 2020, seeking a response from the Canadian Wireless Telecommunications Association (CWTA) and the Wireless Number Portability (WNP) Council members with regard to a request for information as it relates to the time during which their respective enhanced verification procedures had been implemented prior to their suspension.
Document: 3911814.pdf - 261KB

2020-08-28 - Rogers
Description: Rogers is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) request for information related to Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada – Request for Immediate Action Directing the Members of the CWTA WNP Council to Delay the Roll-out of the Enhanced Process Regarding Fraudulent Mobile Number Porting, dated 24 August 2020.
Document: 3911819.pdf - 278KB

2020-08-28 - Québecor Média
Description: Conformément aux directives du Conseil énoncées dans sa lettre du 24 août 2020, Québecor Média, au nom de Vidéotron et de Fizz, soumet par la présente ses réponses à des demandes de renseignements.
Document: 3911824.docx - 86KB

2020-08-25 - Tbaytel
Description: Tbaytel is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) letter of August 20, 2020, seeking a response from the Canadian Wireless Telecommunications Association (CWTA) and the Wireless Number Portability (WNP) Council members with regard to the Canadian Wireless Telecommunications Association’s (CWTA) letter of 12 August 2020 regarding the roll-back of the implementation of the enhanced mobile number porting process (the Enhanced Process) and its subsequent letter dated August 24, 2020.
Document: 3909533.pdf - 290KB

2020-08-25 - Québecor Média
Description: Conformément aux directives du Conseil énoncées dans ses lettres du 20 et 24 août 2020, Québecor Média, au nom de Vidéotron et de Fizz, soumet par la présente ses réponses à des demandes de renseignements.
Document: 3909529.docx - 89KB

2020-08-25 - Shaw Communications Inc.
Description: Request for Information – Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada - Shaw's ABRIDGED response
Document: 3909525.docx - 74KB

2020-08-25 - Shaw Communications Inc.
Description: Pursuant to the Commission’s August 20, 2020 and August 24, 2020 letters, please find below Shaw Communications Inc.’s (“Shaw’s”) individual response to the Commission’s questions. Shaw is filing this information on behalf of its wholly owned subsidiary Freedom Mobile Inc. (“Freedom”).
Document: 3909408.docx - 50KB

2020-08-25 - SaskTel
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of CRTC’s Request for Information (RFI) dated 20 August 2020, regarding Unauthorized Mobile Telephone Number Transfers and the Monitoring of the enhanced mobile number porting process and its subsequent letter dated 24 August 2020. SaskTel provides its response to the requested information.
Document: 3909375.zip - 172KB

2020-08-25 - Eastlink
Description: Bragg Communications Inc., carrying on business as Eastlink (“Eastlink”), is in receipt of requests for information from the Commission in its letters dated August 20 and August 24 with respect to unauthorized mobile telephone number transfers and SIM swapping in Canada. Eastlink confirms that they will not launch the Enhanced Process until further notice
Document: 3909363.zip - 1014KB

2020-08-25 - Telus
Description: On August 24, 2020, Commission staff issued a letter with eight requests for information from the members of the WNP Council and the Canadian Wireless Telecommunications Association regarding the relaunch of the “Enhanced Process” for wireless number porting. Among these requests for information were three for which responses are due today. TELUS’ responses to these three requests for information are attached
Document: 3909520.zip - 1065KB

2020-08-25 - Telus
Description: On August 20, 2020, Commission staff issued a letter with five requests for information regarding the recent implementation and withdrawal of the “Enhanced Process” for wireless number porting. TELUS’ responses to these requests for information are attached.
Document: 3909351.zip - 1809KB

2020-08-25 - Rogers
Description: Rogers is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) request for information related to Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada – Request for Immediate Action Directing the Members of the CWTA WNP Council to Delay the Roll-out of the Enhanced Process Regarding Fraudulent Mobile Number Porting, dated 24 August 2020. The letter is in response to the letters from Quebecor, Shaw, Bell and Telus requesting further delay to the roll-out of the Enhanced Porting Process. Additionally, the Commission requested each member of the WNP Council is to provide written confirmation that they will not relaunch the Enhanced Process until further notice.
Document: 3909349.pdf - 209KB

2020-08-25 - Bell Mobility Inc.
Description: Pursuant to the Commission's staff letters dated 20 August 2020 and 24 August 2020, we hereby submit our responses to the requests for information. These responses are filed by Bell Mobility Inc. on its own behalf and on behalf of the following related companies or divisions: Bell Canada, Virgin Mobile Canada, Solo Mobile, Lucky Mobile and Bell MTS.
Document: 3909330.zip - 148KB

2020-08-25 - Xplore Mobile
Description: Xplore Mobile Inc. (“Xplore Mobile”) is pleased to provide its responses to requests for information issued to parties by Commission staff in letters dated August 20, 2020, and August 24, 2020.
Document: 3909306.zip - 1156KB

2020-08-25 - CWTA
Description: CWTA is in receipt of the Commission’s request for information dated August 20, 2020 and its subsequent letter dated August 24, 2020 regarding a request for immediate action directing the members of the WNP Council to delay introducing or relaunching the enhanced mobile number porting process (“Enhanced Process”).
Document: 3909283.pdf - 488KB

2020-08-24 - Rogers
Description: Rogers Communications Inc. (Rogers) is in receipt of letters from Quebecor Media Inc. (Quebecor) and Shaw Communications Inc. (Shaw) dated 20 August 2020 and separately from Bell Canada and Telus dated 21 August 2020.
Document: 3908260.pdf - 186KB

2020-08-24 - Commission Letter - Description: Letter addressed to the distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada – Request for Immediate Action Directing the Members of the CWTA WNP Council to Delay the Roll-out of the Enhanced Process Regarding Fraudulent Mobile Number Porting

2020-08-21 - Bell Mobility and Telus
Description: We are in receipt of a letter from Quebecor Media Inc. and Shaw Communications Inc. dated 20 August 2020 to the Commission (Shaw/Videotron Letter) regarding the status of development of an enhanced mobile number porting process (Enhanced Process) by Canada's mobile wireless service providers under the auspices of the Wireless Number Portability Council (WNP Council) of the Canadian Wireless Telecommunications Association (CWTA).
Document: 3908022.docx - 56KB

2020-08-20 - Shaw and Videotron
Description: 1. As the Commission is aware, Canada’s mobile wireless service providers have been working for the past several months, under the auspices of the Wireless Number Portability Council (WNP Council) of the Canadian Wireless Telecommunications Association (CWTA), to develop an enhanced mobile number porting process (Enhanced Process), the purpose of which is to block fraudulent mobile number porting. In a series of letters dated February 14, June 16 and August 12, 2020, the CWTA has kept the Commission apprised of developments in relation to this project.
Document: 3907635.docx - 166KB

2020-08-20 - Commission Letter - Description: Letter addressed to Northwestel Inc. - Subject: Request for Information – Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada – Monitoring of the enhanced mobile number porting process

2020-08-13 - Xplore Mobile Inc. (“Xplore Mobile”)
Description: Xplore Mobile Inc. (“Xplore Mobile”) is providing the present letter in relation to a Commission staff letter dated July 17, 2020 (“Letter”).
Document: 3903978.pdf - 753KB

2020-08-10 - Telus
Description: On July 17, 2020, Commission staff issued a letter requesting, among other things, that TELUS confirm with the Commission that it has implemented the measures set out in paragraphs 47 through 55 of the CWTA’s 14 February 2020 letter (the “two-way SMS validation process”) and that this confirmation be filed within five days of implementation.
Document: 3902156.pdf - 211KB

2020-08-12 - Canadian Wireless Telecommunications Association (CWTA)
Description: Further to our letter of June 16, 2020, CWTA is writing to update the Commission on the implementation of the enhanced mobile number porting process ("Enhanced Process") that was described in paragraphs 46 to 55 of our February 14, 2020 letter.
Document: 3903931.pdf - 79KB

2020-07-29 - Commission Letter - Description : Letter addressed to the Distribution List - Subject: Procedural Request – Disclosure of Confidential Information - Unauthorized Mobile Telephone Number Transfers and SIM Swapping in Canada

2020-07-23 - PIAC - Procedural Request
Description: Unauthorized Mobile Telephone Number Transfers and SIM swapping in Canada - Procedural Request of the Public Interest Advocacy Centre (PIAC) calling for Transparency and for the Commission to Issue a Notice of Consultation
Document: 3893954.pdf - 113KB

2020-07-17 - Xplore Mobile Inc.
Description: Unauthorized Mobi le Telephone Number Transfers and SIM swapping in Canada - Request for Information - Response
Xplore Mobile Inc. ("Xplore Mobile") is pleased to respond to a request for informat ion received from Commission staff in a letter dated July 17,2020.
Document: 3892445.pdf - 293KB

2020-07-17 - Commission Letter - Description: Letter addressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM swapping in Canada

2020-06-16 - Canadian Wireless Telecommunications Association (CWTA)
Description: The Canadian Wireless Telecommunications Association (CWTA) is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) request for additional information dated May 28, 2020 related to Unauthorized Mobile Telephone Number Porting in Canada. Below are responses to questions directed to CWTA.
Document: 3878021.pdf - 478KB

2020-06-16 - Bell Mobility
Description: 1. Pursuant to the Commission's staff letter dated 28 May 2020, we hereby submit our responses to the requests for information. These responses are filed by Bell Mobility Inc. on its own behalf and on behalf of the following related companies or divisions: Bell Canada, Virgin Mobile Canada, Solo Mobile, Lucky Mobile and Bell MTS.
Document: 3878023.zip - 204KB

2020-06-16 - Telus
Description: On May 28, 2020, Commission staff issued a letter requesting information from TELUS and other parties in relation to unauthorized mobile telephone number transfers and SIM swapping. Attached are the responses of TELUS.
Document: 3878042.zip - 3815KB

2020-06-16 - Rogers
Description: Rogers is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) request for information related to Unauthorized Mobile Telephone Number Transfers and Sim Swapping in Canada, dated 28 May 2020, in follow up to the previous filings made to the Commission by wireless carriers and the Canadian Wireless Telecommunications Association.
Document: 3878066.pdf - 333KB

2020-06-16 - Québecor Média
Description: En réponse à la lettre du Conseil en date du 28 mai 2020 et conformément aux directives du Conseil énoncées dans cette dernière, Québecor Média, au nom de Vidéotron et de Fizz, soumet ses réponses à des demandes de renseignements.
Document: 3878069.doc - 94KB

2020-06-16 - Shaw
Description: Pursuant to the Commission’s May 28, 2020 letter, please find below Shaw Communications Inc.’s (“Shaw’s”) individual response to the Commission’s questions. Shaw is filing this information on behalf of its wholly owned subsidiary Freedom Mobile Inc. (“Freedom”).
Document: 3878072.zip - 114KB

2020-06-16 - SaskTel
Description: Pursuant to the Commission staff letter received electronically 28 May 2020, Saskatchewan Telecommunications (SaskTel) submits its responses to Requests for Information.
Document: 3878098.zip - 528KB

2020-06-16 - Tbaytel
Description: Tbaytel is in receipt of the Canadian Radio-television and Telecommunications Commission’s (CRTC) letter of May 28, 2020, requesting additional information related to unauthorized mobile telephone number transfers (ports) and SIM swapping in Canada.
Document: 3878101.pdf - 333KB

2020-06-16 - Eastlink
Description: Bragg Communications Inc., carrying on business as Eastlink (“Eastlink”), is in receipt of a request for information from the Commission in its letter dated May 28, 2020 with respect to unauthorized mobile telephone number transfers and SIM swapping in Canada.
Document: 3877928.zip - 821KB

2020-06-16 - Mornington Communications Cooperative Limited
Description: On May 28 2020 Mornington received a request from your organization to provide additional information regarding the practice of controlling Unauthorized Mobile Number Transfers and SIM Swapping.
Document: 3877477.pdf - 254KB

2020-05-28 - Commission Letter - Description: Letter addressed to the Distribution List - Subject: Unauthorized Mobile Telephone Number Transfers and SIM swapping in Canada

2020-02-14 - The Canadian Wireless Communications Association (CWTA)
Description: The Canadian Wireless Communications Association (CWTA) is in receipt of the Canadian Radio-Television and Telecommunications Commission's (CRTC) request for information related to Unauthorized Mobile Telephone Number Porting in Canada
Document: 3806745.pdf - 430KB

2020-02-14 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS”) is in receipt of a letter from you to Eric Smith of the Canadian Wireless Telecommunications Association (“CWTA”), dated January 15, 2020 and copied to TELUS (among others). In this letter, you requested an update of the Canadian wireless industry’s plans to implement solutions to the problem of unauthorized mobile telephone number porting, including data from the CWTA and its members. TELUS has also reviewed the response prepared by the CWTA.
Document: 3806764.pdf - 135KB

2020-02-14 - TELUS Communications Inc.
Description: The Canadian Wireless Telecommunications Association (CWTA) is in receipt of the Canadian Radio-television and Telecommunications Commission's (CRTC) request for information related to Unauthorized Mobile Telephone Number Porting in Canada.
Document: 3806745.pdf - 430KB

2020-02-14 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of CRTC letter dated 15 January 2020, from Michel Murray to Eric Smith, CWTA, requesting information regarding fraudulent activity involving unauthorized porting of their mobile phone numbers.  This response is directed to the CRTC pursuant to the understanding that confidential information will be provided by each carrier to the CRTC under separate cover.
Document: 3806525.doc - 83KB

2020-02-14 - Rogers Communications Canada Inc.
Description: The Canadian Wireless Telecommunications Association (CWTA) is in receipt of the Canadian Radio-television and Telecommunications Commission's (CRTC) request for information related to Unauthorized Mobile Telephone Number Porting in Canada.
Document: 3806401.pdf - 220KB

2020-01-30 - Canadian Wireless Telecommunications Association
Description: The Canadian Wireless Telecommunications Association is in receipt of Public Interest Advocacy Centre (PIAC) letter of 21, January 2020.
Document: 3797644.pdf - 74KB

Canadian Wireless

2020-01-21 - Public Interest Advocacy Centre (PIAC)
Description: The Public Interest Advocacy Centre (PIAC) is in receipt of the Commission’s letter of 15 January 2020 to the Canadian Wireless Telecommunications Association (CWTA) regarding “certain Canadian mobile customers have been subject to fraudulent activity involving unauthorized porting of their mobile phone numbers”.
Document: 3791193.pdf - 203KB

2020-01-15 - Commission Letter - Description: Letter addressed to Canadian Wireless Telecommunications Association - Subject: Unauthorized Mobile Telephone Number Porting in Canada

Date modified:

2024-03-11