Canada’s Anti-Spam Legislation
We are committed to reducing the harmful effects of spam and related threats to electronic commerce and are working towards a safer and more secure online marketplace.
Canada’s new anti-spam legislation (CASL) helps protect Canadians while ensuring that businesses can continue to compete in the global marketplace.
How is the CASL enforced? For the most part, CASL is enforced by undertakings and issuing notices of violations.
Watch our video: Working Together to Fight Spam [Transcript]
Understanding Canada’s Anti-Spam Legislation
What you should know about Canada’s new law and how to comply with it:
- Enforcement Advisory - Notice for businesses and individuals on how to keep records of consent
- New requirements for installing computer programs now in force.
- Frequently asked questions about the new law and CRTC’s enforcement role
- Guidelines to help businesses develop corporate compliance programs: Information Bulletin CRTC 2014-326
- Guidelines on the use of toggling as a means of obtaining express consent under Canada’s anti-spam legislation: Information Bulletin CRTC 2012-549
- Guidelines on the interpretation of the Electronic Commerce Protection Regulations: Information Bulletin CRTC 2012-548
- Watch our Information session on Canada’s Anti-Spam Legislation and learn how to comply
- Watch our video: How do I know if Canada’s Anti-spam legislation applies to my business or organization? [Transcript]
Explore further
Infographics
Memorandum of Understanding
- Between the Canadian Radio-television and Telecommunications Commission and The Body of European Regulators for Electronic Communications
- Between the Canadian Radio-television and Telecommunications Commission and Business Practices and Consumer Protection Authority of British Columbia
- Between the Ministry of Internal Affairs and Communications of Japan and the Canadian Radio-television and Telecommunications Commission Concerning the Exchange of Information Relating to Unsolicited Commercial Electronic Messages
- Between the United Kingdom Information Commissioner and the Canadian Radio-television and Telecommunications Commission on Mutual Assistance in the Enforcement of Laws on Commercial Electronic Messaging and Telemarketing
- between the Australian Communications and Media Authority and the Canadian Radio-television and Telecommunications Commission on mutual assistance in the Enforcement of Laws on Commercial Electronic Messaging and Telemarketing
- between the Department of Internal Affairs of New Zealand and the Canadian Radio-television and Telecommunications Commission on mutual assistance in the Enforcement of Laws regarding Unsolicited Commercial Electronic Messaging
- between the United States Federal Communications Commission and the Canadian Radio-television and Telecommunications Commission on Mutual Assistance in the Enforcement of Laws on Automated Telephone Calls and Inaccurate Caller Identification
- between the United States Federal Trade Commission and the CRTC on mutual assistance in the Enforcement of Laws on commercial email and telemarketing
- For Cooperation, Coordination and Information Sharing between the Commissioner of Competition, the CRTC and the Privacy Commissioner of Canada
Related Content
- A guide for businesses doing e-marketing on how to comply with federal privacy law when collecting electronic addresses
- How the CRTC Helps Protect Canadians
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