Consultation on the Internet services market
Current status: Decision issued
The CRTC’s decision is directing Canada’s largest telephone companies to provide competitors with workable access to their fibre networks.
Read the decision on how the CRTC is promoting competition and ensuring continued investments.
We invited comments on what actions we should take how to increase competition, create more choices, and reduce prices in the Internet services market.
This consultation ran from March 8, 2023 to April 22, 2024.
See the “What we learned” section to find the comments that were submitted.
Who was the focus of this consultation
We engaged with:
- Large telephone and cable companies;
- Other Internet service providers;
- Public interest groups;
- Academics;
- Canadians
Key topics for discussion
During the public consultation, we invited you to provide your comments on the questions below:
- Should we require large providers to give competitors access to their fibre networks, allowing them to provide services to more households?
- Is there enough competition in the market for Internet services across Canada?
- What additional measures should we consider to improve competition for Internet services across Canada?
- Should we be more involved in how large telephone or cable companies promote and sell their Internet services to Canadians?
- What additional actions or rules should we consider to better protect the interests of consumers?
See the Notice of Consultation for more details.
What we learned
- Interventions (comments we are receiving online, by mail and by fax)
- Transcripts of the public hearing
Related information
- CRTC takes action to bring Canadians more choice and lower prices for high-speed Internet
- CRTC takes action to increase choice and affordability of high-speed Internet
- CRTC launches review of approach to Internet services competition and lowers some wholesale rates effectively immediately
- Internet – Our role
- Fostering competition in the Internet services market
- Date modified: