Consultations and hearings: have your say
The CRTC works closely with individuals, broadcasters, service providers and businesses to enhance broadcasting and telecommunications (telecom) services in Canada.
To do that, we depend on you, Canadians, to tell us what matters to you. What do you want and need? What is working for you? What isn’t? We gather these opinions and comments during public proceedings and hearings on specific topics.
Find proceedings (consultations) open for comment by topic:
- Phone and Internet (telecom)
- Radio, TV and distribution (broadcasting) and Online News Act
- Unwanted calls, spam and rules for telemarketers (compliance and enforcement)
Most requested
Services and information
Public proceedings (consultations)
Find a consultation or application based on topics, notice numbers and dates.
How to participate
Find out how to submit your comments for a public proceeding. You can do this in writing or online. You can also ask to speak at a public hearing.
Public hearings
View our list of hearings with links to related documents and transcripts.
How to claim proceedings expenses
When you participate in a telecommunications proceeding, it may be possible for some of your expenses to be reimbursed.
Roadmap to CRTC processes in ASL
Videos for those who use American Sign Language (ASL).
More information
- Letters issued by the CRTC (Commission letters)
Cover letter template for submitting joint interventions:
Featured consultations
We’re looking at whether Internet service providers should be required to display information in a standardized label, similar to nutrition labels on food products.
Status: open from December 4, 2024 to February 20, 2025
We are seeking views on the tools Canadians need to make informed decisions about their Internet and cellphone services.
Status: Open for comments
The Act is intended to help Canadian news organizations reach fair commercial agreements with the largest online platforms.
Status: ongoing
We are modernizing Canada’s broadcasting framework to ensure online streaming services make meaningful contributions to Canadian and Indigenous content.
Status: ongoing (phase 2)
We are collaborating closely with First Nations, Inuit, and Métis peoples to co-develop an Indigenous broadcasting policy that meets the needs and interests of Indigenous audiences, broadcasters, and content creators.
Status: closed for comments. There may be additional consultations in early 2025, as needed.
We are considering ways to improve telecommunications services in the Far North.
Status: first decision issued
We’re looking at how telecommunications providers should send mandatory notifications and report major service outages.
Status: closed for comments
We are considering ways to improve the Broadband Fund to provide better Internet and wireless services to rural, remote, and Indigenous communities.
Status: first decision issued
We are taking action to increase choice and affordability of high-speed Internet services.
Status: decision issued
We are reviewing Video Relay Service (VRS) in Canada to ensure it meets users’ needs.
Status: closed for comment
- Date modified: