2008-11-26 - #: 8661-C122-200815889 - Cybersurf Corp - Application for relief against chronic overbilling and disconnection by Bell
File using the On-line Services
File Closed - Commission Letter - 2010-02-11
2010-02-11 - Commission Letter
Description: Letter addressed to Bell Canada and Cybersurf Corp. - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection
2010-01-11 - Bell Canada
Description: Pursuant to the Commission's process letter of 23 December 2009, Bell Canada (Bell or the Company) is submitting these final comments.
Document: 1341759.doc - 70KB
2009-12-23 - Commission Letter
Description: Letter addressed to Bell Canada, Cybersurf Corp. and Fraser Milner Casgrain S.E.N.C.R.L - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection
2009-12-10 - Commission Letter
Description: Letter addressed to Cybersurf Corp. and Fraser Milner Casgrain S.E.N.C.R.L - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection
2009-12-09 - Bell Canada
Description: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Request for confirmation of the CRTC 10 November 2009 letter as the final determination of the dispute.
Document: 1331647.zip - 2688KB
2009-11-10 - Commission Letter
Description: Letter addressed to Bell Canada, Cybersurf Corp. and Fraser Milner Casgrain S.E.N.C.R.L - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Staff opinion on the amounts owing
2009-07-22 - Commission
Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain
LLP and Bell Canada - Re: Cybersurf application for relief against Bell
Canada regarding certain billing practices and disconnection
2009-07-14 - Cybersurf Corp.
Description: Further to the filing of Cybersurf Corp.'s Final Comments in the above-noted matter on 10 July 2009, please find enclosed three hard copies of the Confidential compendium of Documents of Cybersurf and three soft copies of same on DVD/CD-ROM.
Document: 1242757.pdf - 39KB
2009-06-30 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection - revised dates for final comments from Cybersurf
2009-06-19 - Bell Canada
Description: Pursuant to the Commission’s process letter of 4 June 2009, on 18 June 2009 Bell Canada (Bell) filed its Final Comments and its response to Cybersurf’s 27 May 2009 submission. At paragraph 2 of Bell’s response to Cybersurf’s 27 May 2009 submission, Bell indicated that it would provide a CD-ROM of all invoices delivered to Cybersurf and its affiliates during the January 2002 to December 2008 period, sorted by date and divided between pre- and post-acquisition, in support of the fact that Bell did not acquiesce to any disputes other than those credited, and in support of Bell's claim for arrears.
Document: 1230229.doc - 47KB
2009-06-18 - Bell Canada
Description: Pursuant to the Commission’s process letter of 4 June 2009, Bell Canada (Bell) is providing its Final Comments and its response to Cybersurf’s 27 May 2009 submission. The two submissions are being provided in separate documents.
Document: 1230211.doc - 48KB
2009-06-12 - Fraser
Milner Casgrain LLP
Description: On 21 April 2009, Bell filed a response to Bell (CRTC)
02Apr09-14 in BellCanada_CRTC_09_Apr0914_Att_Conf.xls.
Document: 1228688.pdf
- 162KB
2009-06-04 - Commission
Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain
LLP and Bell Canada - Re: Cybersurf application for relief against Bell
Canada regarding certain billing practices and disconnection - revised
dates for final comments
2009-05-29 - Commission
Letter
Description: Letter addressed to Cybersurf Corp. - Re: Cybersurf's 8
and 27 May 2009 submissions regarding Cybersurf application for relief
against Bell Canada regarding certain billing and practices and disconnection
2009-05-28 - Bell Canada
Description: Bell Canada received Cybersurf Corp.'s submission
send during the evening of 27 May 2009, purporting to respond to Bell
Canada's interrogatory responses, including many Bell inerrogatory responses
that Cybersurf has had for months.
Document: 1157802.doc
- 153KB
2009-05-27 - Cybersurf Corp.
Description: Cybersurf has previously indicated on the record of this
proceeding that it anticipated that it would provide additional information
in subsequent phase of the proceeding in relation to specific dispute
issues and more particularly, its calculation of the disputed amount
in relationg to specific dispute issues.
Document: 1195439.zip
- 273KB
2009-05-27 - Bell Canada
Description: Due to an unforeseen circumstance, Bell Canada (
Bell or the Company) will be unable to submit their Final Comments on
the above-noted matter as directed by Commission staff in their letter
dated 30 April 2009 . The Company plans to file their
Final Comments on 28 May 2009
Document: 1155136.doc
- 48KB
2009-05-22 - Bell Canada
Description: Bell Canada ( Bell or the Company) is writing to
the Commission regarding the above-noted proceeding to clearly state
its position on the importance of completing this proceeding and obtaining
a Commission ruling regardless of any pending or completed transaction
Cybersurf Corp. (Cybersurf) may undertake.
Document: 1148100.zip
- 39KB
2009-05-12 - Cybersurf Corp.
Description: Pursuant to the procedures set out in the Commission’s
letter dated 5 May 2009, enclosed is Cybersurf’s response in Cybersurf(CRTC)5May09-1.
Document: 1127649.zip
- 203KB
2009-05-08 - Cybersurf Corp.
Description: Further to the Commission's letter dated 30 April 2009,
enclosed please find Cybersurf's response to Cybersurf(CRTC)30Apr09-1.
Document: 1195525.zip
- 242KB
2009-05-06 - Bell Canada
Description: Pursuant to the process set out in the Commission letter
dated 5 May 2009 , Bell Canada ( Bell or the Company) is submitting
with this letter its responses to the Commission interrogatories set
out in the Commission letter dated 5 May 2009
Document: 1114180.zip
- 38KB
2009-05-05 - Commission
Letter
Description: Letter addressed to Bell Canada - Re: Cybersurf application
for relief against Bell Canada regarding certain billing practices and
disconnection - Interrogatories
2009-05-05 - Bell Canada
Description: In its letter dated 30 April 2009 , the Commission
requested that Bell Canada ( Bell ) and Cybersurf Corp. (Cybersurf)
revise their earlier responses to Commission interrogatories originally
set out in a Commission letter of 2 April 2009.
Document: 1113407.doc
- 387KB
2009-05-01 - Commission
Letter
Description: Letter addressed to Bell Canada, Fraser Milner Casgrain
LLP and Cybersurf Corp. - Re: Part VII Appliction by Cybersurf application
for relief against notice of disconnection delivered 16 April 2009 and
expiring 23 April 2009 - Clarification of notice obligation to Cybersurf
Corp.'s VoIP end customers pending disconnection
2009-04-30 - Commission
Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain
LLP and Bell Canada - Re: Cybersurf application for relief against Bell
Canada regarding certain billing practices and disconnection –
Revised responses excluding pre-acquisition amounts
2009-04-24 - Cybersurf Corp.
Description: Further to Cybersurf Corp.'s letter dated 23 April
2009, enclosed please find Cybersurft's responses to Commission interrogatories
2(b)(ii) and 5, dated 2 April 2009.
Document: 1098400.zip
- 325KB
2009-04-23 - Cybersurf Corp.
Description: Pursuant to the procedures established in the Commission
staff letter dated 2 April 2009, as amended on 15 April 2009, Cybersurf
is submissting the enclosed responses to the Commission's 2 April 2009
interrogatories 2(b)(i), 3 and 4.
Document: 1097053.zip
- 448KB
2009-04-21 - Commission
Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain
LLP and Bell Canada - Re: Cybersurf application for relief against notice
of disconnection delivered 16 April 2009 and expering 23 April 2009
2009-04-15 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection - request for extension for Bell Canada
2009-04-14 - Bell Canada
Description: Pursuant to the process set out in the Commission letter dated 2 April 2009, as amended by Commission staff, Bell Canada (Bell Canada or the Company) is submitting with this letter its responses to the Commission interrogatories 4, 5, 6, 7, 8, 9, 11, 12 and 13 set out in the Commission letter dated 2 April 2009
Document: 1078107.doc - 47KB
2009-04-08 - Cybersurf Corp.
Description: Further to Commission staff's letter dated 2 April 2009, Cybersurf hereby requests that its application dated 12 Marsh 2009 for rescission of the interim payment arrangements set out in the Commission's letter decision dated 29 January 2009 be held in abeyance pending further process in this matter.
Document: 1066750.pdf - 75KB
2009-04-08 - Bell Canada
Description: Bell has received the Commission staff letter dated 2 April 2009 setting out the further and final process to address the matters raised by Cybersurf in its appli ca tion filed with the Commission on 26 November 2008 . The staff letter included interrogatories for Bell and Cybersurf, with the requirement that Bell file its response to the interrogatories with the Commission by 14 April 2009
Document: 1065973.doc - 60KB
2009-04-03 - Cybersurf Corp.
Description: Further to the process set out in the Commission staff's letter dated 2 April 2009, Cybersurf has provided the response to Interrogatory 1 of Attachment 1 thereto in confidence, via e-mail, to Commission staff.
Document: 1056359.pdf - 75KB
2009-04-02 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection
2009-03-13 - Bell Canada
Description: With reference to Attachment 1 of the response to interrogatory Bell Canada
Document: 1050488.doc - 64KB
2009-03-12 - Cybersurf Corp.
Description: On 29 January 2009, the Commission determined by way of a Commission Letter that pursuant to Articles 7, 17 and 22 Bell's Terms of Service and pending final resolution of the issued raised in Cybersurf's application pursuant to Part VII of the CRTC Telecommunications Rules of Procedure for relief against chronic overbilling and disconnection by Bell.
Document: 1041706.pdf - 77KB
2009-03-10 - Bell Canada
Description: Pursuant to the Commission letter of 6 March 2009, Bell Canada (Bell or the Company) is filing its response to Interrogatory 3 contained in the Commission letter of 29 January 2009.
Document: 1039893.doc - 62KB
2009-03-09 - Fraser Milner Casgrain LLP
Description: On 9 February 2009, Bell submitted its response to CRTC Table 1, hereby disclosing to Cybersurf for the first time the basis of is alleged claim for arrears against Cybersurf.
Document: 1040000.pdf - 91KB
2009-03-06 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Request for an extension of time to submit responses
2009-03-06 - Bell Canada
Description: I am writing to request a short extension of the filing date for Bell Canada's response to Interrogatory 3 in CRTC letter dated 29 January 2009. The Company requests that the filing date be revised to 16 March 2009.
Document: 1038073.doc - 49KB
2009-02-27 - Bell Canada
Description: Pursuant to the process set out in the Commission letter dated 13 February 2009, as amended by the Commission letter dated 18 February 2009, Bell Canada ( Bell or the Company) is submitting with this letter its responses to the Commission interrogatories set out in the Commission letter dated 13 February 2009
Document: 1034433.zip - 35KB
2009-02-27 - Cybersurf Corp.
Description: Further to the Commission process letter dated 13 February 2009, as amended on 18 February 2009, enclosed are Cybersurf Corp.'s response to Commission interrogatories.
Document: 1034477.zip - 629KB
2009-02-18 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Request for an extension of time to submit responses
2009-02-16 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Request for an extension of time to submit responses
2009-02-13 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Request for interim relief
2009-02-09 - Cybersurf Corp.
Description: Further to the Commission's letter dated 29 January 2009 setting out the Commission's determinations on the parties' requests for interim relief and further process on the main application, enclosed are Cybersurf Corp.'s responses to the interrogatories requested by the Commission at paragraph F.1) of its 29 January 2009 process letter.
Document: 1023358.pdf - 81KB
2009-02-09 - Bell Canada
Description: In the process letter dated 29 January 2009, the Commission issued the following interrogatories which Bell Canada (Bell or the Company) is required to respond to by 9 February 2009.
Document: 1021700.doc - 71 KB
2009-01-29 - Commission Letter
Description: Letter addressed to Cybersurf Corp., Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf application for relief against Bell Canada regarding certain billing practices and disconnection – Request for interim relief
2009-01-14 - Cybersurf Corp.
Description: On 9 January 2009 Cybersurf received a copy of a letter from Bell Canada addressed to the CRTC (Bell's supplementary filing), in which Bell purports to provide "updated information on its relationship with Cybersurf.
Document: 1007344.pdf - 1049KB
2009-01-09 - Bell Canada
Description: Bell Canada (or the Company) is writing to provide updated information on its relationship with Cybersurf Corp. (Cybersurf) and to provide new evidence concerning the abnormal risk of loss presented by Cybersurf.
Document: 1004533.zip - 798 KB
2008-12-10 - Cybersurf Corp.
Description: Further to the Commission process letter dated 1 December 2008, enclosed is Cybersurf Corp.'s reply to Bell Canada's 5 December 2008 answer on interim relief.
Document: 990548.zip - 1039KB
2008-12-05 - Bell Canada
Description: Enclosed is Bell Canada 's Answer to Cybersurf's request for interim relief. Pursuant to section 39 of the Telecommuni ca tions Act , Bell Canada is filing certain information in confidence as it is customer confidential information
Document: 987690.zip - 1344KB
2008-12-01 - Commission Letter
Description: Letter addressed to Fraser Milner Casgrain LLP and Bell Canada - Re: Cybersurf Application pursuant to Part VII of the CRTC Telecommunications Rules of Procedure for relief against Bell Canada regarding billing practices and disconnection - Process for interim relief
2008-11-26 - Cybersurf Corp.
Description: Cybersurf Corp. makes the enclosed application pursuant Part VII of the CRTC Telecommunications Rules of Procedure.
Document: 982177.zip - 4204KB
- Date modified: