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Ottawa, 1 December 2008

 

File No.: 8661-C122-200815889

 

Ms. Monica Song
Fraser Milner Casgrain LLP
99 Bank Street, Suite 1420
Ottawa, Ontario
K1P 1H4
monica.song@fmc-law.com

 

Mr. Bill Abbott
Bell Canada, Regulatory Law
Bell Canada
110 O'Connor Street, 4th Floor
Ottawa, Ontario
K1P 1H1
bill.abbott@bell.ca

 

Re:   Cybersurf Application pursuant to Part VII of the CRTC Telecommunications Rules of Procedure for relief against Bell Canada regarding certain billing practices and disconnection - Process for interim relief.

 

Dear Ms. Song and Mr. Abbott:

 

Commission staff is in receipt of an application, dated 26 November 2008, made by Cybersurf Corp. (Cybersurf) pursuant to Articles 7, 17.3 and 22.2 of Bell Canada's Terms of Services, sections 32(g), 48, 51, 55, 57, 60 and 61(2) of the Telecommunications Act and Part VII of the CRTC Telecommunications Rules of Procedure requesting that the Commission make a number of orders with respect to Bell Canada's billing practices and the alleged arrears incurred by Cybersurf as a result of those billing practices.

 

As part of its application, Cybersurf made a request for interim relief on an expedited basis. Specifically, Cybersurf requested that the Commission suspend Bell Canada 's disconnection notice dated 29 October 2008 until such time as the Commission renders its final determination on the application.  

 

Commission staff notes that Bell Canada has since agreed not to disconnect Cybersurf's services pursuant to the 29 October 2008 disconnection notice until after the Commission has made a determination on interim relief. Thereafter, Bell Canada will only disconnect Cybersurf's services pursuant to the 29 October 2008 disconnection notice if such action does not conflict with the Commission's interim determination.

 

The parties are to file submissions in accordance with the process set out below.

 

Bell Canada to file its answer with respect to Cybersurf's request for interim relief, serving a copy on Cybersurf

Cybersurf to file its reply with respect to its request for interim relief, serving a copy on Bell   Canada

5 December 2008



10 December 2008

The process for disposition of Cybersurf's application for final orders will be set out no later than the date of the Commission's decision on Cybersruf's request for interim relief.

 

Documents to be filed and served in accordance with the above process are to be received, not merely sent, by the dates indicated. A copy of the documents should also be sent to the following email addresses:   rachelle.frenette@crtc.gc.ca and nat.natraj@crtc.gc.ca .

 

Yours sincerely,

 

Original signed byMario Bertrand
for

 

Paul Godin,
Director General
Competition, Costing & Tariffs

 

c.c:  R. Frenette, CRTC (819) 994-0245, rachelle.frenette@crtc.gc.ca
        B. Natraj (Nat Natraj), CRTC (819) 953-5081, nat.natraj@crtc.gc.ca

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