Business Process Working Group: Index


Click on an issue to access associated tasks, disputes, reports, decisions and other associated documents (click on left navigator bar to access documents by type)


Billing and Collection Agreement/Technical Guideline

Business Failures

C-LOG (Canadian Local Ordering Guidelines) Revisions

CLEC-IXC Agreement

Common Language Code Assignment

Consumer Education

Customer Transfer Processes

Data Interchange Issues

Disconnected Numbers

Double Dispatch


In-building Wire

Installation, Testing and Maintenance Guidelines

MALI (Master Agreement for Local Interconnection) Updates

Network Guidelines



Resold Local Service

Quality of Service Indicators

Service Intervals

Unbundled Loops

Wireless number portability

2009 Wireless Phase II Stage 1 Documents

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