Follow-up to Order CRTC 2000-393 - Bill Management Tools (BMTs) and Access to Telephone Service Committee: 8638-C12-46/01

Reference: 8665-B20-01/99


2005/06/29 - Telecom Decision CRTC 2005-38 Bill management tools - Debt repayment plans. Reference: 8638-C12-46/01.

2004/05/11 - Telecom Decision CRTC 2004-31 The Commission determines that, in accordance with the incumbent local exchange carriers' (ILECs) approved Terms of Service, the ILECs are not permitted to suspend or terminate (disconnect), or threaten to disconnect, a customer's tariffed services if that customer has made partial payments sufficient to cover that customer's outstanding arrears for tariffed services, whether or not there remain outstanding arrears for non-tariffed services. Reference: 8638-C12-46/01. (pdf)

2003/09/04 - Telecom Cost Order CRTC 2003-8 The Commission approves the application for costs by l'Union des consommateurs with respect to their participation in the Bill Management Tools Committee. Reference: 8638-C12-46/01 and 4754-220.

2003/09/04 - Telecom Cost Order CRTC 2003-6 The Commission approves the application for costs by the Public Interest Advocacy Centre with respect to their participation in the Bill Management Tools Committee. Reference: 8638-C12-46/01 and 4754-218.

2002/10/22 - Telecom Cost Order CRTC 2002-15  Public Interest Advocacy Centre, the National Anti-Poverty Organization and Action Réseau Consommateur applications for costs - Order CRTC 2000-393. Reference: 8638-C12-46/01, 4754-205 and 4754-206.


2004/04/19 - Union des Consommateurs
Description: Sommaire des honoraires des experts conseil et des analystes
Document: 040419.pdf - 232KB

2004/03/19 - Public Interest Advocacy Centre (PIAC)
Description: The Public Interest Advocacy Centre, L'Union des Consommateurs, and BC Public Interest Advocacy Centre request that a date for next meeting of the Bill Management Tools and Access to Telephone Service Committee be established
Document: 040319.pdf - 34KB

2003/07/25 - Union des consommateurs
Description: Vous trouverez ci-joint une contribution de l'Union des consommateurs aux travaux du comité sur l'accès au service téléphonique et les OGEC.
Document: 030725.doc - 40KB

2003/06/06 - Aliant Telecom Inc.
Description: Attached are the responses of Aliant Telecom Inc. to the questions addressed by the Commission in its letter of May 7, 2003 concerning the implementation of a Bad Debt Repayment Plan.
Document: 030606.zip - 50KB

2003/06/06 - Bell Canada
Description: Pursuant to the procedures set out in Commission staff's letter of 7 May 2003, Bell Canada hereby provides its responses to staff's questions.
Document: 030606_2.zip - 96KB

2003/06/06 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files the responses to the questions received from the Commission in its letter dated 7 May 2003
Document: 030606.zip - 57KB

2003/06/06 - MTS Communications Inc.
Description: MTS Communications Inc. ("MTS") is submitting the attached document that provides the answers to the Commission's questions on Bad Debt Repayment Plan that were served on the members of the BMT Committee on May 7, 2003.
Document: 030606.zip - 215KB

2003/06/06 - Saskatchewan Telecommunications (SaskTel)
Description: On 7 May 2003, the CRTC issued questions to the telephone companies participating in the BMT Committee. SaskTel provides the following information to the CRTC and members of the BMT Committee in response to this request
Document: 030606.zip - 160KB

2003/06/06 - Public Interest Advocacy Centre on behalf of Consumer Groups
Description: Please find attached the Consumer Groups' response to the interrogatory they received from the Commission in this matter. In this case, the Consumer Groups consist of l'Union des Consommateurs, the National Anti Poverty Organization, and PIAC.
Document: 030606.doc - 27KB

2003/05/08 - Commission Letter
Description: Letter addressed to Bill Management Tools and Access to Telephone Service Committee - Re: Bill Management Tools and Access to Telephon Service Service Committee Members List

2003/05/07 - Commission Letter
Description: Letter addressed to Bill Management Tools and Access to Telephone Services Committee Members - Re: Bad Debt Repayment Plan

2003/05/02 - Union des consommateurs
Description: Le 31 mars dernier, nous vous faisions parvenir une demande d'ordonnance de frais pour que soit remboursée notre participation au comité sur l'accès au service téléphonique et sur les OGEC formé à la suite de l'ordonnance 2000-393.
Document: 030502.htm - 2KB

2003/04/10 - TELUS Communications (Québec) Inc.
Description: TELUS Communications (Québec) a reçu copie des demandes d'adjudication de frais de l'Union des consommateurs, transmises le 31 mars dernier, pour leur participation dans l'instance de suivi de la décision 2002-43 et sur le suivi de l'ordonnance 2000-393
Document: 030410.doc - 22KB

2003/04/10 - Télébec, société en commandite
Description: Télébec a reçu copie de la demande de remboursement des frais de l'Union des Consommateurs, datée du 31 mars 2003, pour leur participation au comité sur l'accès au service téléphonique et sur les outils de gestion des états de compte.
Document: 030410.doc - 35KB

2003/04/09 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and Saskatchewan Telecommunications
Description: Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and Saskatchewan Telecommunications (collectively, the Companies) have received the application for costs of the Public Interest Advocacy Centre (PIAC) for participation in the Bill Management Tools Committee (the Committee), by letter dated 1 April 2003 and PIAC's subsequent amendment. The Companies have also received the application for costs of l'Union des consommateurs for participation in the Committee, by letter dated 31 March 2003. The Companies have no objection to the applicants' entitlement or the amount claimed, based on the nature and quality of the applicants' participation.
Document: 030409_1.doc - 317KB

2003/04/01 - Public Interest Advocacy Centre (PIAC)
Description: This is an application for costs by the Public Interest Advocacy Centre to cover its participation in the CRTC-initiated "Bill Management Tools" Committee, for the period March 2002 to March 2003 inclusive.
Document: 030401.zip - 84KB

2003/03/31 - Union des consommateurs
Description: Union des consommateurs demande l'adjudication de ses frais pour sa participation au comité sur l'accès au service téléphonique et sur les outils de gestion des états de compte
Document: 030331.zip - 530KB

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2003/03/25 - The Consumer Groups
Description: On 26 June 2002, PIAC/NAPO filed a dispute with the Commission, pursuant to the procedures agreed upon by the BMT/Telephone Access Committee ("BMT Committee"), on the issue of telephone company disconnection of basic local service for non-payment of toll or other non-tariffed charges
Document: 030325.doc - 32KB

2003/03/25 - Union des consommateurs
Description: Lynn Solvason from Bell called me up to have a few details on a program Hydro-Québec Distribution refers to in interrogatory responses that it had sent to the Régie de l'énergie and which I presented recently to the Committee (HQD-17, document 1).
Document: 030325.htm - 2KB

2003/03/20 - Union des consommateurs
Description: L'Union des consommateurs, l'Organisation nationale anti-pauvreté et le Centre pour la défense de l'intérêt public (les groupes de consommateurs) ont déposé le 29 mai 2002 au comité sur l'accès au service téléphonique et sur les OGEC une contribution à l'effet de lancer un projet-pilote en vue de développer un Plan de remboursement des mauvaises créances (PRMC)
Document: 030320.zip - 151KB

2003/01/30 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., NorthernTel Limited Partnership, Northwestel Inc., Saskatchewan Telecommunications, Télébec société en commandite, TELUS Communications Inc. and TELUS Québec (collectively, the Companies)
Description: Pursuant to the Commission's letter of 9 January 2003, the following constitutes the reply comments of the Companies to comments on whether there should be a separate proceeding initiated by a public notice specifically on the billing issues raised in paragraphs 806 and 339 of Decisions 2002-34 and 2002-43, respectively, and, if so, the timing of such a proceeding.
Document: 030130.doc - 62KB

2003/01/23 - TELUS Communications Inc.
Description: In a letter dated January 9, 2003 (January letter), Commission staff requested comments from members of the Bill Management Tools and Access to Telephone Service ("BMT") Committee on an additional option for dealing with billing issues raised in paragraphs 806 and 339 of Telecom Decision CRTC 2002-34 and Telecom Decision CRTC 2002-43, respectively (the billing issues).
Document: 030123.doc - 44KB

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2003/01/23 - Bell Canada
Description: In an email from Commission staff dated 18 June 2002, members of the BMT Committee were asked for their views on how the Commission should proceed with the implementation of the task assigned to the BMT Committee by the Commission in paragraph 806 of Regulatory Framework for Second Price Cap Period, Telecom Decision CRTC 2002-34.
Document: 030123.doc - 63KB

2003/01/23 - PIAC, NAPO and Union des Consommateurs
Description: The following comments are provided by PIAC, NAPO and Union des Consommateurs ("the Consumer Groups") in response to the Commission's letter of 9 January 2003 requesting comment on the desirability of a separate proceeding initiated by a Public Notice
Document: 030123.htm - 2KB

2003/01/09 - Commission Letter
Description: Letter addressed to Bill Management Tools and Access to Telephone Service Committee Members (List Enclosed) - Re: Content of billing statements and related issues

2002/12/13 - Commission Letter
Description: Letter addressed to the Distributed List - Re: On 4 October 2002, we sent you a letter requesting your assistance in a project to inform low-income Canadians about Bill Management Tools (BMTs)

2002/10/04 - Commission Letter
Description: Letter addressed to Various Government Departments relating to the BMT promotion campaign

2002/09/23 - PIAC/NAPO
Description: The following reply comments are submitted by PIAC/NAPO in response to the comments of the Companies, filed 11 September 2002, on this issue.
Document: 020923.doc - 30KB

2002/09/11 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northern Telephone Limited Partnership, Northwestel Inc., Saskatchewan Telecommunications, Télébec Société en commandite, and TELUS Communications Inc.
Description: As requested in a letter from Commission staff, dated 27 August 2002, attached are comments.
Documents: 020911.htm - 1KB - 020911_a.doc - 34KB

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2002/09/10 - Union des consommateurs, l'Organisation nationale anti-pauvreté (ONAP) et le Public Interest Advocacy Centre (PIAC)
Description: Veuillez trouver ci-joint notre réponse aux documents soumis par les ESLT le 27 août dernier dans le cadre du comité sur les OGEC et l'accès au service téléphonique.
Document: 020910.doc - 35KB

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2002/08/28 - Bell Canada
Description: In an e-mail dated 13 August 2002, the BMT Committee Chairperson requested the following information by 27 August 2002.
Documents: 020828.htm - 1KB - 020828_a.doc - 44KB

2002/08/27 - Aliant Telecom Inc.
Description: This is the submission of Aliant Telecom Inc. in reply to the proposal of ARC/NAPO/PIAC (ARC et al) submitted May, 2002 pertaining to a proposed Bad Debt Repayment Plan (BDRP).
Document: 020827.doc - 27KB

2002/08/27 - TELUS Communications
Description: Attached is TELUS' views pertaining to a pilot project on BDRP.
Document: 020827.doc - 38KB

2002/08/27 - MTS Communications Inc.
Description: At the meeting of 17th June 2002, ILECs indicated that they would provide their views at the next meeting on the proposal by Union des Consommateurs pertaining to a pilot project on debt repayment (BDRP).
Document: 020827.htm - 5KB

2002/08/27 - Commission Letter
Description: Letter addressed to Bill Management Tools and Access to Telephone Service Committee Members - Re: Dispute filed by PIAC/NAPO on 26 June 2002

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2002/08/13 - Commission Letter
Description: The meeting of the BMT Committee tentatively planned for August is cancelled. We will communicate a new date for the meeting as soon as possible. The next meeting will likely not take place before mid-October.

2002/08/12 - ARC et al
Description:  Lors de la réunion du comité sur les OGEC et l'accès au service téléphonique du 17 juin 2002, nous avons pris l'engagement d'ajouter à la description du programme d'Hydro-Québec s'adressant aux clients à faibles revenus.
Document: 020812.doc - 26KB

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2002/08/01 - PIAC / NAP
Description: 
We are in receipt of comments from the Companies and TELUS on the dispute filed by PIAC/NAPO re:disconnection of local service for non-payment of toll charges.  The following is PIAC/NAPO's reply.
Document:  020801.htm - 9KB

2002/07/18 - TELUS Communications Inc.
Description: TELUS Communications Inc. ("TELUS" or "the Company") is in receipt of a Dispute dated 26 June 2002, initiated by PIAC/NAPO as part of the Bill Management Tools and Access to Telephone Service Committee's ("BMT Committee") activities.
Document: 020718.doc - 37KB

2002/07/18 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northern Telephone Limited Partnership, Northwestel Inc., Saskatchewan Telecommunications, and Télébec Société en commandite (collectively, the Companies)
Description: The Companies are in receipt of a Dispute dated 26 June 2002, initiated by PIAC/NAPO as part of the Bill Management Tools and Access to Telephone Service Committee's activities (the Dispute).
Document: 020718.htm - 5KB

2002/07/09 - Commission Document
Description: Final minutes of BMT Committee meeting of 9 April 2002, as adopted at June 17th meeting.

2002/06/26 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northern Telephone Limited Partnership, Northwestel Inc., Saskatchewan Telecommunications, Télébec Société en commandite, and TELUS Communications Inc. (collectively, the Companies)
Description:  Further to Commission's email, dated 18 June 2002 concerning the role of the Bill Management Tools and Access to Telephone Service Committee (the BMT Committee) in implementing paragraph 806 of Telecom Decision CRTC 2002-34.
Document: 020626.htm - 7KB

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2002/06/26 - PIAC/NAPO
Description: Terms of Service regarding disconnection of basic local service for non-payment of toll or other non-tariffed charges.
Document: 020626.doc - 31KB

2002/06/24 - PIAC/NAPO
Description: BMT Committee: Process re: para. 806
Document:  020624.htm - 4KB

2002/06/18 - Commission Letter
Description: Letter addressed to Committee Members - Re: BMT Committee - Implementation of paragraph 806 of Telecom Decision CRTC 2002-34, / Regulatory framework for second price cap period 30 May 2002

2002/06/13 - PIAC
Description: The draft process guidelines look fine to me, as do Lynn's proposed changes, with the exception of 4.1.
Document: 020613.htm - 2KB

2002/06/05 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northern Telephone Limited Partnership, Northwestel Inc., Saskatchewan Telecommunications, and Télébec Société en commandite
Description: This is further to your e-mail transmissions of 13 May and 31 May 2002 and TELUS's e-mail of 31 May 2002 to the BMT Committee members, on the subject titled "BMT Committee dispute?"
Document: 020605.htm - 9KB

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2002/05/29 - ARC et al
Description: This contribution is further to the Committee's discussions and interrogatory process on the topic of bad debt repayment plans (i.e., repayment plans applicable to those who have been disconnected for non-payment and who wish to be reconnected prior to full repayment of the outstanding amounts).
Document: 020529.doc - 42KB

2002/05/07 - Bell Canada
Description: Bell Canada's responses to the 12 April 2002 Questions submitted by ARC/PIAC are provided in Attachments 1, 2a, 2b, 3, 4a, and 4b.
Document: 020507.zip - 12KB

2002/05/06 - Northern Telephone Limited Partnership & Télébec Société
Description: Pursuant to a request from ARC/PIAC dated April 12, 2002, Northern Telephone Limited Partnership and Télébec Société en commandite submit the following attachments containing the responses to the questions posed by ARC/PIAC
Document: 020506.zip - 1044KB

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2002/05/06 - Aliant Telecom Inc.
Description: As agreed at our last Bill Management Tools Committee meeting on 09 April 2002 Aliant Telecom Inc. would reply to follow-up questions of ARC/PIAC subsequently received 12 April 2002
Document: 020506.doc - 150KB

2002/05/06 - MTS Comnmunications
Description: MTS is submitting the attached document providing answers to the ARC/PIAC Questions to ILECs re: Disconnection and Debt Repayment Policies that were submitted by PIAC to the BMT Committee on April 12, 2002.
Document: 020506.doc - 85KB

2002/05/06 - TELUS -"Hard Copy Document"
Description: TCI attaches its responses to questions received from Action Reseau Consommateur ("ARC") and Public Interest Advocacy Centre ("PIAC") dated April 12, 2002 letter.

2002/05/06 - Quadro Communications
Description: Please accept the attached table and the following explanation as the Ontario Telecommunications Association's response to the questions posed by ARC/PIAC.
Document: 020506.zip - 9KB

2002/05/06 - Northwestel Inc.
Description: Northwestel submits that attached document containing the Company's response to ARC/PIAC's interrogatories addressed to the Company on April 12, 2002 for the above mentioned proceeding.
Document: 020506.zip - 40KB

2002/05/06 - Saskatchewan Telecommunicatons ("SaskTel)
Description: On April 12, 2002 ARC/PIAC issued four questions to the telephone companies participating in the BMT Committee. SaskTel provides the following information to the CRTC and members of the BMT Committee in response to this request.
Document: 020506.zip - 46KB

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2002/05/02 - Commission Letter
Description: Letter addressed to the members - Subject: Next BMT Committee Meeting

2002/04/15 - Kathryn Brulé - Bell Canada
Description: Reply to ARC/PIAC's correspondence dated 15 April 2002
Document: 020415.htm - 4KB

2002/04/12 - ARC / PIAC
Description: Questions to ILECs re: Disconnection and Debt Repayment Policies
Document: 020412.zip - 16KB

2002/04/12 - MTS Communications
Description: Follow-up to BMT Committee Meeting of 9 April 2002
Document: 020412.zip - 132KB

2002/04/10 - Bell Canada
Description: Follow-up to BMT Committee Meeting of 9 April 2002
Document: 020410.zip - 122KB

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2002/04/10 - Action Réseau Consommateur et la Fédération des associations coopératives d'économie familiale du Québec (FACEF) Description: Vous trouverez ci-joint notre réplique aux Compagnies qui s'objectaient le 4 avril dernier à notre demande d'adjudication de frais.
Document: 020410.doc - 28KB

2002/04/04 - Aliant Telecom Inc., Bell Canada and Saskatchewan Telecommunications

Description: The Companies have received the application for costs of the Action Réseau Consommateur (ARC) for participation in the Bill Management Tools Committee by letter dated 18 March 2002.
Document: 020404.doc - 38KB

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2002/04/04 - PIAC
Description: We are in receipt of comments from the Companies on the above-mentioned application for costs. The following constitutes NAPO/PIAC's reply.
Document: 020404.doc - 38KB

2002/04/04 - Commission Document
Description: As indicated in a previous e-mail dated 22 March 2002, here are the details relating to the agenda items.

2002/03/22 - Commission Document
Description: Here is the agenda of our April 9th 2002 meeting.

2002/03/18 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and Saskatchewan Telecommunications
Description: PIAC and NAPO's participation in the Committee's work has been responsible. However, the Companies question whether the nature of the activity in which PIAC and NAPO participated qualifies for an award of costs under the Telecommunications Act (the Act).
Document: 020318.doc - 119KB

2002/03/18 - ARC - "Hard Copy Document"
Description:  ARC demande l'adjudication de ses frais pour sa participation aux travaux du comité formé à la suite de l'ordonnance 2000-393.

2002/03/08 - Bell Canada
Description: Bell Canada is in receipt of a letter dated 7 March 2002 from Jean Sébastien commenting on the agenda items for 9 April 2002 meeting of the Bill Management Tool and access to telephone service (BMT Committee) submitted by Bell Canada.
Document: 020308.htm - 3KB

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2002/03/07 - ARC et al
Description: Veuillez trouver ci-joint nos commentaires quant à la proposition d'ordre qu'ont soumise les Compagnies en réponse à une lettre du Conseil du 20 février dernier.
Document: 020307.doc - 22KB

2002/03/01- ARC et al
Description: En réponse à votre lettre du 20 février dernier, je vous fais part de quelques points qu'aimeraient voir à l'ordre du jour les organisations que je représente, Action Réseau Consommateur et la Fédération des ACEF du Québec.
Document: 020301.doc - 21KB

2002/03/01 - Pam Kapoor
Description: Suggested agenda items for 9 April BMT mtg
Document: 020301.htm - 5KB

2002/03/01 - PIAC
Description: Proposed Agenda Items
Document: 020301.doc - 29KB

2002/03/01 - Bell Canada
Description: Bell Canada, on behalf of BMT Committee representatives suggest the following agenda items for the 9 April 2002 meeting.
Document: 020301.htm - 2KB

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2002/02/20 - Commission Letter
Description: Letter addressed Committee Members - Re: The next meeting of Committee on Bill Management Tools and access to telephone service (BMT Committee) will be held in Gatineau (Hull) Québec, on Tuesday April 9th 2002, at the CRTC (1 Promenade du Portage) in Salon Réal Therrien at 9h30.

2002/01/18 - ARC/FACEF/NAPO/PIAC
Description: On behalf of ARC/FACEF, NAPO, and PIAC, we are in receipt of your letter dated Dec.21st, 2001, clarifying the mandate of the "BMT Committee", and requesting written responses by January 18th from any Committee members who disagree with the proposed mandate and explanation thereof contained in your letter.
Document: 020118e.doc - 124KB

2001/12/21- Commission Letter
Description: Letter addressed to Committee Members - Re: The Bill Management Tools (BMT) Committee's mandate

2001/10/03 - Commission Letter
Description: Letter addressed to BMT Committee Members - Draft minutes of BMT Committee meeting of July 31st 2001.

2001/07/31 - Commission Document
Description: Final minutes of the July 31st meeting

2001/07/24 - Commission Letter
Description: Letter addressed to Committee members - Subject: Further to PIAC's request dated 12 July 2001

2001/07/19 - Northwestel Inc.
Description: Response to CRTC BMT Proceeding May 29 E-mail correspondence for Further Information.
Document:  010719.zip - 14KB

2001/07/12 - PIAC
Description: CRTC BMT Committee - agenda
Document: 010712.htm - 2KB

2001/07/11 - Commission Document
Description: Updated List of members of the Committee

2001/07/11 - Commission Document
Description: Bill Management Tool and Access to Telephone Service Committee - Proposed Agenda (11 July 2001)

2001/06/28 - Northwestel
Description: Northwestel's Response to BMT Committee Request for Information
Document:  010628.doc - 21KB

2001/06/26 - Aliant Telecom Inc.
Description: Attached is the reply of Aliant Telecom Inc. to the Commission's e-mail of May 29, 2001 requesting information on the four possible delivery methods for BMT information.
Document:  010626.doc - 153KB

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2001/06/24 - ARC/NAPO/PIAC
Description: ARC/NAPO responses to CRTC Interrogatories re: Bill Management Tool Promotion
Document:  010624.doc - 26KB

2001/06/22 - Commission Letter
Description: Letter addressed to BMT committee members list - Further to the 24 May 2001 Bill Management Tools (BMT) committee meeting.

2001/06/22 - SaskTel Regulatory Affairs
Description: On May 24, 2001 the BMT Committee reached consensus on four possible alternatives to deliver information on bill management tools. Each participant agreed and committed to provide an evaluation on the alternatives by June 22, 2001.
Document:  010622.zip - 351KB

2001/06/14 - Commission Document
Description: Updated List of members of the Committee

2001/06/02 - Commission Document
Description: Summary of Discussions - Meeting of the Committee on Bill Management Tools and Access to Telephone Service

2001/06/01 - NAPO/PIAC
Description: Responses to the first round of Commission interrogatories
Document:  010601.doc - 37KB

2001/05/29 - Commission Document
Description: Updated List of members of the Committee

2001/05/29 - Commission Document
Description: Attachment to BMT committee co-ordinator's email May 29, 2001.

2001/05/28 - TELUS Communications Inc - "Hard Copy Document"
Description:  Pursuant to the Commission's letter dated May 1 2001, the Company hereby files its update to Questions 2 and 5.

2001/05/17 - TELUS Communications (Québec) Inc.
Description: Réponses de TELUS Communications (Québec) Inc. aux questions 5 et 6 figurant à la lettre qu'adressait le Conseil aux parties intéressées le 1er mai dernier dans le cadre du présent dossier.
Document: 010517.doc - 25KB

2001/05/17 - Northwestel Inc. Regulatory Affairs
Description: Response to BMT Proceeding May 1 2001- Letter Questions
Document: 010517.zip - 12KB

2001/05/17 - SaskTel Regulatory Affairs
Description: SaskTel submitted information to the CRTC on May 11, 2001 in response to the first four questions described in the May 1 letter.
Document: 010517.zip - 27KB

2001/05/17 - Bell Canada
Description: Response of Bell Canada to those questions that are due no later than 17 May 2001.
Document: 010517.doc - 40KB

2001/05/17- MTS Communications Inc.
Description: Responses of MTS Communications Inc. (MTS) to the questions of the BMT Committee that are due by May 17, 2001.
Document: 010517.doc - 82KB

2001/05/17 - TELUS Communications Inc.
Description: Pursuant to the Commission's letter dated May 1 2001, the Company hereby files its response to Questions 5, 6, and 7.
Document:  010517.zip - 61KB

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2001/05/17 - Télébec ltée & Northern Telephone Limited
Description: Conformément à la demande du Conseil, Télébec et Northern Telephone soumettent en annexe, les documents demandés ainsi que les explications afférentes.
Document:  010517.doc - 1359KB

2001/05/17 - Aliant Telecom Inc.
Description: Response to questions 5-7 of the Commission's List of Questions In Its Letter of May 1, 2001
Document:  010517.txt - 7KB

2001/05/15 - TELUS Communications (Québec) Inc.
Description: Réponses de TELUS Communications (Québec) Inc. aux questions 1 à 4 figurant à la lettre qu'adressait le Conseil aux parties intéressées le 1er mai dernier .
Document:  010515.doc - 35KB

2001/05/15 - TELUS Communications Inc.
Description: BMT Committee - Interrogatory Response
Document:  010515.zip - 45KB

2001/05/15 - Aliant Telecom Inc.
Description: Revision to Response to Question 2-4 of the Commission's list of Questions In Its Letter of May 1, 2001
Document:  010515.txt - 7KB

2001/05/14 - Ontario Telecommunications Association
Description: Response to items 5 & 6 in letter dated May 1, 2001.
Document:  010514_1.doc - 186KB

2001/05/14 - Télébec ltée & Northern Telephone Limited
Description: Conformément à la demande du Conseil, Télébec et Northern Telephone soumettent en annexe, les documents demandés ainsi que les explications afférentes.
Document:  010514.doc - 1355KB

2001/05/14 - Bell Canada
Description: Response of Bell Canada to those questions set out in that e-mail message that are due no later than 14 May 2001.
Document:  010514.zip - 59KB

2001/05/14 - Ontario Telecommunications Association (OTA)
Description: The following information is being filed as requested in your letter dated May 1, 2001 (questions 2 through 4).
Document:  010514.doc - 169KB

2001/05/14 - Aliant Telecom Inc.
Description: Response to Question 2-4 of the Commission's list of Questions In Its Letter of May 1, 2001.
Document:  010514.txt - 6KB

2001/05/12 - Aliant Telecom Inc.
Description: The is the response of Aliant Telcom Inc. in reply to question 1 of the list questions set out in the Commission's letter of May 1, 2001 .
Document:  010512.txt - 3KB

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2001/05/11 - TELUS Communications Inc.
Description: BMT Committee, May 24th meeting - Response to Interrogatories
Document:  010511.zip - 29KB

2001/05/11 - SaskTel Regulatory Affairs
Description: On April 2, 2001 the BMT Committee met for the first time. As a result of this meeting, each participant agreed and committed to provide additional information related to BMT's. On May 1, 2001, a letter was issued by the CRTC which outlined the information requests.
Document:  010511.zip - 27KB

2001/05/11 - Bell Canada
Description: Bell Canada's response to the Commission's request for information in preparation for the BMT Committee, 24 May 2001 Meeting.
Document:  010511.txt - 3KB

2001/05/11 - MTS Communications
Description: MTS is submitting two documents: 1. Responses of MTS Communications Inc. to the Questions of the BMT Committee, to be filed with the Commission no later than May 11, 2001;  2. Responses of MTS Communications Inc. to the Questions of the BMT Committee, to be filed with the Commission no later than May 14, 2001.
Document:  010511.zip - 30KB

2001/05/01 - Ontario Telecommunications Association (OTA)
Description: The following information is being filed as requested in your letter dated May 1, 2001.
Document:  010511.doc - 93KB

2001/05/01 - Commission Letter
Description: Letter addressed to Distribution List - Object: BMT Committee, May 24th meeting

2001/05/01 - Commission Document
Description: List of attendees, first meeting of BMT Committee

2001/04/24 - ARC/NAPO/PIAC
Description: This letter is being sent on behalf of ARC, NAPO and PIAC. Thank you for the opportunity to participate in this committee. At the inaugural meeting of the Committee on 2 April 2001, we agreed to put into writing the views we expressed orally on the issues raised at that meeting.
Document:  010424.doc - 29KB

2001/04/12 - Association des Compagnies de Téléphone du Québec (ACTQ)
Description: Suite à votre invitation du 15 mars 2001, concernant la participation des représentants de compagnies de téléphone à l'élaboration d'outils de gestion des états de compte (OGEC), c'est à regret que nous vous informons que l'Association des Compagnies de Téléphone du Québec ne pourra participer activement aux travaux de ce Comité.
Document:  010412.doc - 100KB

2001/04/02 - Commission Document
Description: Summary of Discussions - Meeting of the Committee on Bill Management Tools and Access to Telephone Service

2001/03/30 - Télébec ltée - "Hard Copy Document"
Description:   Télébec soumet son rapport de surveillance de l'abordabilité qui couvre l'année 2000. 

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2001/03/30 - Thunder Bay Telephone - "Hard Copy Document"
Description:  Further to Commission's letter dated March 15, 2001 - Unable to provide any of Thunder Bay Telephone's related information at this time.

2001/03/28 - Northwestel Inc. - "Hard Copy Document"
Description:  In the letter addressed to Northwestel, dated March 15, 2001, the Commission requested certain information to be provided by March 28, in preparation for the Committee meeting on Bill Management Tools and Access to Telephone Servcie to be held April 2, 2001.

2001/03/28 - Télébec ltée - "Hard Copy Document"
Description:  Le 15 mars 2001, le Conseil demandait aux compagnies de téléphone de lui fournir des renseignements sur leur façon de promouvoir les OGEC auprès de leur clientèle respective.

2001/03/28 - Québec Téléphone - "Hard Copy Document"
Description:  Tel que demandé dans votre lettre du 15 mars dernier, Québec-Téléphone vous transmet, les renseignements préalables requis par le Conseil. 

2001/03/28 - SaskTel - "Hard Copy Document"
Description:  In a letter dated March 15, 2001, the Commission announced it was setting up a Committee to look at new initiatives to promote Bill Management Tools (BMT) and to facilittate access to telephone service.

2001/03/28 - TELUS Communications Inc. - "Hard Copy Document"
Description:  In its letter date March 15, 2001, the Commission announced the establishment of a Committee to look at new initiatives to promote Bill Management Tools (BMTs) and to facilitate access to telephone service.

2001/03/28 - Ontario Telecommunications Association
Description: Further to Commission's letter dated 15 March 2001, OTA provides the following information on behalf of its members as resuested by the Commission.
Document:  010328.pdf - 263KB

2001/03/28 - Aliant Telecom Inc. (representing Island Telecom Inc., Maritime Tel & Tel Limited, NBTel Inc., and NewTel Communications Inc.), Bell Canada, MTS Communications Inc. (MTS), Northwestel Inc. (Northwestel), Québec-Téléphone, and TELUS Communications Inc. (representing TCBC and TCI)
Description: In a letter dated 15 March 2001, the Commission announced it was setting up a committee to look at new initiatives to promote Bill Management Tools (BMTs) and facilitate access to telephone service.
Document:  010328_1.doc - 24KB

2001/03/27 - MTS Communications Inc. - "Hard Copy Document"
Description:  MTS is in receipt of a letter from the Commission dated March 15, 2001 in which the Commission identified specific information that was to be provided by the telephone companies to the Commission and all other participants as background information in advance of the BMT Commission on April 2, 2001.

2001/03/15 - Commission Letter
Description: Letter addressed to Distribution List - Re: 2 April 2001 Meeting of the Committee on Bill Management Tools and Access to Telephone Service: Follow up to Order CRTC 2000-393


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