ARCHIVED - Telecom - Commission Letter - 8638-C12-46/01 - Content of billing statements and related issues

Ottawa, 9 January 2003

File number: 8638-C12-46/01

By email and fax

To: Bill Management Tools and Access to Telephone Service
Committee Members (List Enclosed)

Re: Content of billing statements and related issues

Dear Members,

On 18 June 2002, you were requested to submit your views in writing on how the Bill Management Tools and Access to Telephone Service Committee (BMT Committee) should proceed to implement the task assigned to it by the Commission in paragraph 806 of Regulatory Framework for Second Price Cap Period, Telecom Decision CRTC 2002-34, 30 May 2002 (Decision 2002-34). Also in paragraph 339 of Implementation of price regulation for Télébec and TELUS Québec, Telecom Decision CRTC 2002-43, 31July 2002 (Decision 2002-43) the Commission directed Société en commandite Télébec and TELUS Québec to participate in the BMT Committee's work on billing issues.

On 24 June 2002, the Commission received a submission from the Public Interest Advocacy Centre on behalf of National Anti Poverty Organisation, l'Union des consommateurs and itself. On 26 June 2002, a submission was received from Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northern Telephone Limited Partnership, Northwestel Inc., Saskatchewan Telecommunications, Société en commandite Télébec, and TELUS Communications Inc. These submissions addressed whether the task assigned to the BMT Committee in Decision 2002-34 should be dealt with before or after the Consumer Bill of Rights (CBOR) proceeding announced in Decision 2002-34, or in the CBOR proceeding itself.

There is an additional option that has yet not been discussed by the BMT committee or in the parties' submissions. That option is, a separate proceeding initiated by a public notice specifically on the billing issues raised in paragraphs 806 and 339 of Decisions 2002-34 and 2002-43 respectively. Such a proceeding would be separate from the CBOR proceeding.

The BMT Committee members can provide us with their comments on this option, and any comments they might have on its timing, by 23 January 2003. They may provide reply comments by 30 January 2003. Comments should be received and not merely sent on the due date. Copies should be sent to the BMT Committee members, parties to

Price cap review and related issues, Public Notice CRTC 2001- 37, 13 March 2001, and parties to Implementation of price cap regulation for Québec-Téléphone and Télébec, Public Notice CRTC 2001-36, 13 March 2001. Distribution lists for these two proceedings can be found on the CRTC web site at: http://www.crtc.gc.ca/ENG/public/Iplists/pn01-36.htm and http://www.crtc.gc.ca/ENG/public/Iplists/pn01-37.htm. Once the record is completed, we will bring the matter to the Commission for determination.

Thank you,

original signed by

Philippe Tousignant
Chair of the BMT Committee

Encl.

cc:
Parties to Price cap review and related issues, Public Notice CRTC 2001- 37, 13 March 2001.
Parties to Implementation of price cap regulation for Québec-Téléphone and Télébec, Public Notice CRTC 2001-36, 13 March 2001.

Follow-up CRTC Order 2000-393, BMT Committee
File number: 8638-C12-46/01

List of members of the Committee
as of 1 January 2003

Union des Consommateurs
Jean Sébastien
Analyste
1215 de la Visitation, bureau 103
Montréal
H2L 3B5
Tel: (514) 521-6820
Fax: (514) 521-0736
sebastij@vl.videotron.ca

Aliant Telecom Inc.
Mr. Ed Burry
Manager-Regulatory Reporting
P.O. Box 2110
St. John's, Newfoundland
AlC 5H6
Tel: (709) 739 2003
Fax: (709) 739 3122
Regulatory.Matters@Aliant.ca

Bell Canada
William Abbott
Counsel - Regulatory Matters
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-6307
Fax: (819) 773-6158
bill.abbott@bell.ca

Bell Canada
Kathryn Y. Brulé
Director - Regulatory Matters
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-5793
Fax: (819) 773-5579
kathy.brule@bell.ca

Bell Canada
D. Lynn Solvason
Associate Director Regulatory Matters
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-5582
Fax: (819) 773-5579
lynn.solvason@bell.ca

Bell Canada
Jean Francois Léger
Assistant General Counsel
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-5814
Fax: (819) 778-3437
jeanfrancois.leger@bell.ca

BC Public Interest Advocacy Centre
Patricia MacDonald
Staff Lawyer
#815 - 815 West Hastings St
Vancouver, BC
V6C 1B4
Tel: (604) 687-3017
Fax:(604) 682-7896
patmac@bcpiac.com

MTS Communications Inc.
John Maksimow
Regulatory Affairs
333 Main Street - MP19C
PO Box 6666
Winnipeg, MB R3C 3V6
Tel: (204) 941-7643
Fax: (204) 775-2560
john.maksimow@mts.mb.ca

Public Interest Advocacy Centre
Pippa Lawson
Counsel
1204 - 1 Nicholas Street
Ottawa, ON K1N 7B7
Tel: (613) 562-4002 ext. 26
Fax: (613) 562-0007
plawson@piac.ca

National Anti-Poverty Organisation
Pam Kapoor
Executive Director
440-325 Dalhousie Street
Ottawa, Ontario
Tel: (613) 789-0096
Fax: (613) 789-0141
napo@napo-onap.ca

Ontario Telecommunications Association
Tim DeWeerd
Director
150 Isabella Street
Suite 301
Ottawa, ON K1S 1V7
Tel: (613) 239-0610 ext 23
Fax: (613) 239-0611
tdeweerd@quadro.net

Sasktel
Glenn Vorrieter
Regulatory Affairs Manager
12^th Floor
2121 Saskatchewan Dr
Regina, Sask
S4P 3Y2
Tel: (306)777-4122
Fax: (306) 565-6216
glenn.vorrieter@sasktel.sk.ca

Télébec ltée and et Northern Telephone Limited
Molly Slywchuk
Manager Regulatory Affairs
25 paget St.
Box 4000
New Liskeard, Ontario
P0J 1P0
Tel:(705)647-3433
Fax: (705)647-3433
mslywchuk@ntl.nt.net

TELUS
Deo Mathura
Director, Regulatory Compliance & Tariffs
Floor 21
10020-100 Street
Edmonton, AB T5J 0N5
Tel: (780) 493-5514
Fax: (780) 493-5380
deo.mathura@telus.com

TELUS-Québec
Alain Carmichael
Directeur - Réglementation
9, rue Jules-A.-Brillant, C.P. 903
Département R0901
Rimouski, QC G5L 7C9
Tel: (418) 722-5280
Fax: (418) 722-2154
alain.carmichael@telus.com

Northwestel Inc.
Dallas Yeulett
Manager, Regulatory Affairs
P.O. Bag 2727
Whitehorse, YT Y1A 4Y4
Tel: (867) 393-7650
Fax: (867) 668-7674
dyeulett@nwtel.ca

Date modified:

2003-01-09