ARCHIVED - Telecom - Commission Letter - 8638-C12-46/01 - The Bill Management Tools(BMT) Committee's mandate

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Our File: 8638-C12-46/01

Ottawa, 21 December 2001

By electronic mail and fax

To: Committee members (list attached)

Re: The Bill Management Tools (BMT) Committee's mandate

Dear Sir or Madam:

The purpose of this letter is to address the concerns raised by Committee members about the BMT Committee's mandate. Some members have stated that the Committee lacks the mandate to address issues beyond bill management tools (BMTs) themselves and their promotion. Some members also raised that there was no formal record on the other issues identified in the Executive Director's letter of 15 March 2001.

The BMT Committee was created pursuant to CRTC Telecom Order 2000-393. At paragraph 16 of that order the Commission stated that it would ".set up a new committee to examine avenues and approaches to promote BMTs and facilitate access to telephone service..." The Executive Director's letter of 15 March 2001 noted that, in addition to addressing specifically the task of promoting BMTs, the committee would address "consumer literacy" issues such as (but not confined to) detailed billing. The letter added the Commission's hope that the committee's work would achieve consensus on "these and other issues".

Thus, the 15 March 2001 letter clarified the Commission's goal of facilitating access to telephone service through the work of the BMT Committee, which is not confined solely to BMTs. The Committee's task includes other aspects of assisting consumers in respect of their access to and use of telephone service.

As for the concern that the Committee may be dealing with issues that lack any prior formally generated specific record, this is not an impediment to discussion. Nor would it be a unique situation. A myriad of issues were dealt with in various CISC sub-groups to implement local competition from 1996 on, beginning with those that fell out of local number portability. Many of these issues had no prior formally generated specific record but they arose in discussions (and the record was then generated) in the sub-groups as they grappled with the more overarching issues.

I hope that this explanation is sufficient to cause the Committee to recognise that its mandate encompasses an array of consumer issues to facilitate access to telephone service that are well beyond the boundaries of bill management tools and their promotion. In the event that a Committee member disagrees, however, I would ask that they respond by 18 January 2002 stating their disagreement, explaining their position and providing justification. Please copy all the Committee members on the attached list.

Seasons Greetings,

Original signed by

C.J.R. Laidlaw
Consumer Policy & Numbering Administration


c.c. Philippe Tousignant, BMT Committee chair, 819-997-1334

Follow-up CRTC Order 2000-393, BMT Committee.

File number: 8638-C12-46/01

List of members of the Committee

as of 11 July 2001

Action Réseau Consommateur et
Fédération des Associations coopératives d'économie familiale du Québec
Jean Sébastien
1215 de la Visitation, bureau 103
Montréal, Québec
H2L 3B5
Tel: (514) 521-6820
Fax : (514) 521-0736

Aliant Telecom Inc.
Mr. Ed Burry
Manager-Regulatory Reporting
P.O. Box 2110
St. John's, Newfoundland
AlC 5H6
Tel: (709) 739 2003
Fax:  (709) 739 3122

Bell Canada
Kathryn Y. Brulé
Director - Regulatory Matters
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-5793
Fax: (819) 773-5579

Bell Canada
D. Lynn Solvason
Associate Director Regulatory Matters
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-5582
Fax: (819) 773-5579

Bell Canada
Jean Francois Léger
Assistant General Counsel
105 Hôtel-de-Ville, Floor 5
Hull, Québec J8X 4H7
Tel: (819) 773-5814
Fax: (819) 773-3437

BC Public Interest Advocacy Centre
Patricia MacDonald
Staff Lawyer
#815 - 815 West Hastings St
Vancouver, BC
V6C 1B4
Tel: (604) 687-3017
Fax: (604) 682-7896

MTS Communications Inc.
John Maksimow
Regulatory Affairs
333 Main Street - MP19C
PO Box 6666
Winnipeg, MB R3C 3V6
Tel: (204) 941-7643
Fax: (204) 775-2560

Public Interest Advocacy Centre
Philippa Lawson
1204 - 1 Nicholas Street
Ottawa, ON K1N 7B7
Tel: (613) 562-4002 ext. 26
Fax: (613) 562-0007

Manitoba Public Interest Law Centre
Byron Williams
294 Portage Avenue
Winnipeg, Manitoba
R3C 0B9
Tel: (204) 985-8540
Fax: (204) 944-8582

National Anti-Poverty Organisation
Bruce Tate
Executive Director
440-325 Dalhousie Street
Ottawa, Ontario K1N 7G2
Tel: (613) 789-0096
Fax: (613) 789-0141

Ontario Telecommunications Association
Tim DeWeerd
150 Isabella Street
Suite 301
Ottawa, ON K1S 1V7
Tel: (613) 239-0610 ext 23
Fax: (613) 239-0611

Glenn Vorrieter
Regulatory Affairs Manager
12th Floor
2121 Saskatchewan Dr
Regina, Sask
S4P 3Y2
Tel: (306)777-4122
Fax: (306) 565-6216

Télébec ltée (and/et Northern Telephone Limited)
Diane Ward
Directrice - Réglementation
7151, Jean-Talon est
7ième étage
Anjou, QC H1M 3N8
Tel: (514) 493-5397
Fax: (514) 493-5379

Deo Mathura
Director, Regulatory Compliance & Tariffs
Floor 21
10020-100 Street
Edmonton, AB T5J 0N5
Tel: (780) 493-5514
Fax: (780) 493-5380

Alain Carmichael
Directeur - Réglementation
9, rue Jules-A.-Brillant, C.P. 903
Département R0901
Rimouski, QC G5L 7C9
Tel : (418) 722-5280
Fax : (418) 722-2154

Northwestel Inc.
Dallas Yeulett
Manager, Regulatory Affairs
P.O. Bag 2727
Whitehorse, YT Y1A 4Y4
Tel: (867) 393-7650
Fax: (867) 668-7674


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