I’m working from home because of the COVID-19 pandemic. Why is my Internet service slower than usual?

The COVID-19 pandemic has forced many Canadians to work from home. While Internet service providers will try to accommodate this sudden surge of Internet usage, network congestion, which may affect Internet speeds, is a possibility.

Please visit your Internet service provider’s website for more details on why your Internet service may be slower.

If the issues persist, don’t hesitate to contact your provider. Longer than usual wait times may be experienced due to a potential high volume of calls.

Did you find this answer helpful? Yes No

Date modified: