Service Providers Near Me
Find television, Internet, mobile and phone service providers in your area. Choose the services and providers that work best for you.
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Mobile Service Providers
Mobile service providers connect devices such as mobile phones, laptop computers, and tablets to wireless networks.
There are five types of mobile service providers:
- National providers have networks that cover many parts of the country. Some national providers share network ownership to reduce maintenance costs and reach more customers.
- Regional providers have networks focused on specific regions within Canada. Regional providers partner with national providers to offer coverage across Canada.
- Flanker brands are mobile service providers that are owned and operated by larger service providers. For example, Chatr, Cityfone, Fido, Mobilicity and Zoomer are flanker brands of Rogers. Virgin Mobile is a flanker brand of Bell Mobility. Koodo and Public Mobile are flanker brands of TELUS.
- Mobile virtual network operators (MVNOs) are service providers that lease network capacity from service providers . MVNOs generally do not own spectrum or network infrastructure, however, they may own some facilities that allow them to provision and/or package mobile services separate from the host network operator. These companies will enter commercial arrangements to obtain access to network services at wholesale rates, and then set their own retail prices.
- Resellers are mobile service providers that lease network capacity from other service providers. Resellers rely mainly on the host network operator to package, market, bill and deliver mobile services. For example, PC mobile, Petro Canada Mobile and 7-Eleven SpeakOut are resellers.
Mobile service providers may offer features including long-distance calling plans, international data roaming, and bundles.
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How we collected and analyzed information about mobile service providers
We categorized coverage-area information using two measurements: census agglomeration and census metropolitan area. Both represent geographic boundaries of cities and their surrounding communities. A census agglomeration is an area that has a core population of at least 10,000. A census metropolitan area is an area that has a core population of at least 50,000 and a total population of at least 100,000.
Although Iqaluit is neither a census agglomeration nor a census metropolitan area, we included it in our data to provide information about the Nunavut territory.
We used mobile service providers’ coverage maps to determine coverage. These maps illustrate where providers own and operate networks.
Some mobile service providers are not required to send us coverage-map information. For those service providers, we determined their coverage using information from the companies’ websites, third party websites, and information we collected through our Annual Telecommunications Survey.
Facilities-based network operators
Network sharing agreements were taken into account to determine the footprint of service providers that own and operate mobile networks (companies known as “facilities-based network operators”).
A network sharing agreement is a contract allowing operators to share each other’s networks.
Flanker brands
Flanker brands may have coverage across Canada but they may not be available for people to buy in all parts of the country. Some companies offer flanker-brand services only in certain markets.
We determined flanker-brand availability using coverage information on company websites. We included them in the list with the following conditions:
- If a customer could purchase a mobile phone or plan from the company's website, we assumed the service is available in all regions where the host network operator is present.
- If a customer could only purchase a mobile phone or plan at a physical kiosk or store, then we assumed the service is available where the stores are located and where the host network operator is present.
“NA” means “not assigned”. We use this term for companies that we believe operate in an area, but for which we do not have enough information to determine coverage.
Phone Service Providers
Phone service providers let you make and receive voice calls at home. Most phone providers offer packages that include local service so you can call people in your town or city. They also offer long-distance service for calling people in other cities, provinces and countries. Providers typically offer features such as call display so you can see the number of the person calling you, and voicemail so callers can leave messages when you’re not home.
Learn more about choosing a local home phone service provider.
An important message about Internet phone service providers
Many Internet phone service providers support only basic 9-1-1 service. That means if you dial 9-1-1 for an ambulance, fire-fighting services or other emergency services, you must tell the 9-1-1 operator your location, because it’s not automatically provided. Learn more about 9-1-1 services.
Home phone service used to be very common. But now, many people only use mobile phone services. Learn more about home and mobile phone services.
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How we collected and analyzed phone service provider information
We based this data on CRTC-approved General Tariffs, which identify where incumbent-, small-incumbent- and competitive-local exchange carriers offer local voice services. We collected this data through our registration requirements for phone service providers.
At this point in time, we have not added information about certain service providers, specifically providers that are not required to submit information to us about where they offer services. Internet phone service providers, for example, do not have to send us such information. However, generally speaking, Internet phone services are available anywhere broadband Internet services are available.
Internet Service Providers
Internet service providers (ISPs) enable you to connect computers, tablets and other devices to the web. Many ISPs offer in-home equipment that allow you to access the Internet. They also offer Wi-Fi equipment so you can connect to the Internet wirelessly on mobile devices such as smartphones and laptop computers anywhere in your home.
You can get Internet services delivered to your home through different methods:
- Cable uses specialized copper cables.
- Digital subscriber line (DSL) uses phone lines.
- Listen Dial-up uses phone lines, but is much slower than DSL.
- Fibre optic uses fibre optic cables.
- Satellite direct-to-home (DTH) uses satellites.
- Fixed wireless uses antennas..
Service providers may use a combination of technologies to provide Internet services to each of their customers, such as using fibre optic up to the neighborhood and cable or DSL to the home.
Some ISPs have their own networks. Others, known as reseller ISPs, lease access to networks that are owned and operated by other ISPs.
A growing number of Canadians use Internet services to access advanced communications online – not only email and websites, but also Internet phone services (VoIP), television programming and multiplayer videogames. Consumers should consider their specific internet needs when selecting a service provider taking into account:
- Speed (also known as bandwidth) – Paying for faster speeds should allow you to download content faster, run more applications and have more people use the connection at the same time.
- Data caps – Your data cap tells you how much you can download and stream each billing cycle. The bigger the data cap, the more you can download and stream. Be sure to pick a service package that can accommodate your usage and your budget so you can avoid additional charges (overages).
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How we collected and analyzed information about ISPs
For information about service coverage from incumbent telecommunications service providers, cable companies, satellite direct-to-home (DTH) and fixed-wireless service providers, we used data that we have gathered previously, and data collected by Industry, Science and Economic Development Canada.
For information on service coverage from reseller ISPs, we collected data from various sources including ISP directories and company websites.
Although an ISP may operate in your area, the ISP might not provide service in your specific neighbourhood. Service can vary from location to location. For example, download speeds may be faster or slower, and the service provider’s download caps could be different. Check the ISP’s website or call the company for more details.
Existing geographic boundaries, representing communities and their surroundings, were used to display the list of ISPs:
- Census agglomeration: an area that has a core population of at least 10,000, and
- Census metropolitan area: an area that has a core population of at least 50,000 and a total population of at least 100,000.
Therefore, the list of communities is currently limited to communities with a population of more than 10,000.
Free TV Service Providers
Free over-the-air (OTA) television services are available for most viewers throughout Canada. In many cases, OTA TV is available in high-definition.
Your ability to receive OTA TV service depends on a few factors:
- Your antenna – You need to connect an antenna to your television to receive OTA signals. Depending on the model, the antenna can be placed inside or installed outside your home. Simple indoor antennas may be sufficient for strong TV signals. Higher quality indoor antennas or an outdoor antenna may be appropriate for more moderate TV signals.
- Your location – Channel selection is limited by the number of OTA stations in your area, as well as your distance from the OTA TV transmitters.
- Geography – Hills, trees, buildings and other obstructions can affect channel reception.
Analog versus digital OTA services
Many OTA stations use newer digital signals, but some stations still use older analog signals. We included both types in our data.
To receive digital signals, you may have to get a digital converter box or a television with a digital tuner. If you decide to buy a digital converter box, consider one that has an “analog pass-through” feature. This option lets you receive digital and analog signals, which might be important in some areas.
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How we collected and analyzed information about free television services
We categorized coverage-area information using two measurements: census agglomeration and census metropolitan area. Both represent geographic boundaries of cities and their surrounding communities. A census agglomeration is an area that has a core population of at least 10,000. A census metropolitan area has a core population of at least 50,000 and a total population of at least 100,000.
Over-the-air (OTA) coverage
OTA television stations use transmitters to send their signals over the air. These transmitters may be powered to a greater or lesser degree. For example, a low-power station would use a transmitter with a power output of 50 watts or less. A regular-power station’s transmitter would have a higher output. The more power a transmitter has, the further its signals can travel in most cases.
The data we provide indicates which regular-power television stations have OTA presence in each census agglomeration or census metropolitan area. Generally, regular-power stations have large coverage areas that include most of the population of a census agglomeration or census metropolitan area. We left out OTA stations that use low-power transmitters. We may add information about low-power stations in the future.
Note that we have not provided the actual coverage of the OTA stations. In some cases, a station’s transmitter might not be powerful enough or centrally situated to cover an entire census agglomeration or census metropolitan area. In those situations, some viewers in the census agglomeration or census metropolitan area may not be able to receive the station’s OTA signals.
We determined service availability using information that the stations have submitted to the CRTC and Innovation, Science and Economic Development Canada (ISED). All of this information is publicly available.
Categorizing OTA stations
In our data, we identify OTA stations by their “call signs” and their brand names. Call signs are three- to five-letter combinations that represent a unique designations for TV stations. Brand names are typically used in the sale and promotion of the TV services.
In certain cases, the station is owned by a television network company. In that case, the links we provide connect to the network company. In other cases, the station is affiliated with a network company. In that case, the links connect to the station broadcaster. In our data, we indicate the network name in brackets.
Paid TV Service Providers
Paid television services enable you to tune in to numerous channels for a subscription fee, usually charged on a monthly basis. These services offer relatively high sound and picture quality with a greater channel choice than over-the-air (OTA) services.
There are two different types of paid television service providers:
- Cable and Internet protocol television (IPTV) providers operate networks that consist of specialized copper cables and/or fibre to send television content.
- Satellite direct-to-home (DTH) providers use satellites to beam channels to homes, which are fitted with satellite dishes to receive the signals.
Most television service providers offer a range of channel packages to choose from. A provider may also offer lower rates for customers who bundle their Internet, mobile and/or phone services.
Satellite direct-to-home (DTH) services by Shaw Direct, Bell TV and TELUS may also be an option in your location.
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How we collected and analyzed information about paid television services
The data provides an indication of paid TV services using land-based technologies, such as cable and fibre-optic cable. We did not include location information about DTH service providers since DTH satellite services can be received throughout most of the country. No matter where you are, DTH is likely an option.
We determined the TV service availability to the closest city or town, using information we collected through our Annual Return of Broadcasting Distribution Licensees Survey.
A TV service may not fully encompass the geographical area of the city that is listed.
We identified service providers by the names they typically use to sell and promote their services.
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