Pursuant to Broadcasting Circular CRTC 2007-7, 18 October 2007 and Telecom Circular CRTC 2007-17, 18 October 2007 each legal entity required to submit data via DCS must nominate a Response Manager within its organization to be the single point-of-contact for the Commission in managing the form completion process on behalf of the applicable entity.
Entities that do not have an existing Response Manager or want to change an existing Response Manager must complete the “Response Manager” section of the On-line form. Our DCS help desk can guide you through the steps for DCS registration.
If you have encountered instructions that you find unclear, terms you find imprecise, or information that you are not quite sure how to estimate, chances are that you're not alone. As a first step please consult the FAQ and Glossary.
Other service providers are filling out the same forms, so by consulting with us you can help us update the FAQ, fine-tune the glossary definitions, and improve the process for the industry at large.
|DCS help desk||1-866-845-6036|
|TDD (toll-free)||Contact us and Support Centre|
Please note that the Data Collection System is for broadcasting and telecommunications entities who are required to file information with the Commission. Consumer questions should be directed to the Support Centre.
Complaints about telecommunications or television services should be directed to the Commission for Complaints for Telecom-television Services (CCTS), which specializes in resolving these issues. The CCTS can be found at: https://www.ccts-cprst.ca/
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