Forms and My CRTC Account

Submit your form via My CRTC Account, a secure method for sending electronic files to the Commission.

Frequent Users: log in

GCKey and Partner Log In allows you to securely conduct online business with various governmental programs and services.

Access the appropriate cover page via one of the following links:

New Users

If this is your first submission to the Commission, an activation code is required before you submit your form online. To request an activation code, call the CRTC Monday to Friday (except holidays) from 7:00am to 5:00pm, Eastern Time.

  • For Broadcasting, Canadian Program Certification, Telecom, CISC and Online streaming services:
    • 1-866-893-0932
    • TTY (toll free) 1-877-909-2782
  • For Data Collection System (DCS) user:
    • (819) 997-4597
    • toll-free 1-866-845-6036
  • For new registration of Telecommunication services providers:
    • (819) 997-4597
    • toll-free 1-866-845-6036

After you have obtained your activation code, select one of the cover pages above to log in.

View instructions on submitting applications and other documents using My CRTC Account.

As described in Change to the processing time for applications and complaints relating to radio undertakings, Broadcasting Information Bulletin CRTC 2023-278, 22 August 2023, radio applications will only be processed if the nature of the request is deemed exceptional by the Commission.

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