Obligations of regulated entities under the Accessible Canada Act and the CRTC Accessibility Reporting Regulations
The CRTC is responsible for implementing accessibility reporting rules for the broadcasting and telecommunications industries under the Accessible Canada Act (ACA). This includes a requirement for service providers to establish an accessibility feedback process and to publish an accessibility plan and progress reports.
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Services and information
General information and guidance
If you are a service provider, you can find information and guidance to help you meet your obligations under the new regulations.
Entity classification and Form 860
Find information on entity classes under the CRTC Accessibility Reporting Regulations and the size attestation form (Form 860).
Submitting a notice of publication to the CRTC
Find out how to submit a notice of publication to the CRTC once you’ve published an accessibility reporting document.
Feedback process descriptions
Learn more about required feedback processes and the deadlines for service providers to establish them.
Accessibility plans
Find out more about the requirement and deadline for service providers to establish accessibility plans.
Progress reports
Get information on accessibility progress reports and the deadlines for service providers to submit them to the CRTC.
Sign language content
Find a collection of video playlists in American Sign Language (ASL) and Langue des signes québecoise (LSQ).
CRTC’s accessibility plans and reports
Access all the plans and reports showcasing our commitment to improve accessibility for both our employees and the Canadian public.
Lists of service providers that have fulfilled obligations
Attestation under the CRTC Accessibility Reporting Regulations
Consult the list of entities that have submitted an attestation form to the CRTC.
List of service providers that have an accessibility feedback process
Consult the list of entities that have published an accessibility feedback process description.
List of service providers that have an accessibility plan
Consult the list of entities that have published an accessibility plan.
More information
- Summary of the Accessible Canada Act
- The Accessibility Commissioner
- Accessibility Standards Canada
- Accessible transportation
Contact us
If you have questions about the CRTC Accessibility Reporting Regulations, please send an email to engagement@crtc.gc.ca.
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