2002/04/09 - #: 8665-C12-15/02 - Avis public 2002-2 - Service 900 - Ententes et garanties offertes aux consommateurs

Référence :  8740-B20-740/01 - 8740-B20-741/01

• Calendrier - Avis Public
• Liste des documents connexes

Calendrier - Avis Public 2002-2

Liste des documents connexes

1. Documents du Conseil
2. Liste des parties intéressées
3. Correspondance au Conseil
4. a) Demandes de renseignements du Conseil
    b) Demandes de renseignements des parties intéressées
5. Réponses aux demandes de renseignements
6. Observations
7. Répliques aux observations
8. Autres

1. Documents du Conseil

20005-03-30 - Décision de Télécom CRTC 2005-19   Service 900 - Ententes et garanties offertes aux consommateurs. Référence : 8665-C12-15/02 et avis de modification tarifaire 740 et 741 de Bell Canada .

2003/03/04 - Ordonnance de frais de télécom CRTC 2003-1 Le Conseil approuve la demande d'adjudication de frais présentée l'Association des consommateurs du Canada, l'Organisation nationale anti-pauvreté et l'Union des consommateurs à l'égard de leur participation à l'instance relative à l'avis public de télécom CRTC 2002-2. Référence : 8665-C12-15/02, Avis de modification tarifaire 740 et 741 de Bell Canada (Tarif des services nationaux)

2002/07/04 - Lettre du Conseil
Description: Lettre adressée aux Parties intéressées - Objet: Avis Public CRTC 2002-2 - Service 900 - Ententes et garanties offertes aux consommateurs - Demande de prolongation

2002/05/17 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Description:  Lettre adressée aux Parties intéressées - Objet: Avis public télécom CRTC 2002-2: Service 900 - Ententes et garanties offertes aux consommateurs

2002/04/09 - Communiqué - Le CRTC demande au public de se prononcer sur les changements proposés aux services de numéros de téléphone 1-900

3. Correspondance au Conseil

2002/06/19 - ARC et al
On behalf of ARC et al, this is a request to extend the deadline for reply comments in the above-mentioned proceeding, so as to better accommodate the summer holiday season.
Document: 020619.doc - 25KO

2002/05/21 - Ken Langille
As an interested party, the responses to the Comission's interrogatories filed by the Companies were only received May 17, 2002 (possibly due to my E-mail address being listed other than as provided orginally to the CRTC).
Document: 020521.htm - 5 KO

2002/05/17 - Ken Langille
Only today, May 17, 2002 have I received the Response to Interrogatory from Aliant Telecom/Bell/MTS/TELUS.  Although, these responses were sent out to interested parties on May 7, 2002, the E-mail address used BELL REGULATORY was different than that I provided to the CRTC.
Document: 020517.htm - 3KO

2002/05/14 - ARC et al
On behalf of ARC et al, we are writing to request a modification to the procedure set out in Public Notice 2002-2, so as to permit parties to obtain relevant information by way of interrogatories prior to the filing of comments.
Document: 020514.doc - 28KO

4. a) Demandes de renseignements du Conseil

2002/04/09 - Lettre du Conseil
Description:  Lettre adressée à Bell Canada - Objet: Avis de modification tarifaire 740 et 741 - Demandes de renseignements

4. b) Demandes de renseignements des parties intéressées

2002/05/27 - Ken Langille
I am filing interrogatories as listed for responses by the Companies.
Document: 020527.htm - 3KO

2002/05/27 - ARC et al
Attached please find interrogatories from ARC et al to the Companies in the above-mentioned proceeding, filed pursuant to the Commission's procedural letter of 17 May 2002.
Document: 020527.doc - 38KO

5. Réponses aux demandes de renseignements

2002/06/26 - The Companies
Description: In accordance with the above-noted public notice, as amended by the Commission's 17 May 2002 letter, Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc., (collectively, the Companies), are filing their responses to interrogatories.
Document: 020626_1.zip - 156KO

2002/05/07 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. et TELUS Communications Inc., (collectively, the Companies)
In accordance with the Commission's letter of 9 April 2002, Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc., (collectively, the Companies), are filing their responses to the Commission's interrogatories received on 9 April 2002.
Document: 020507.doc - 116KO  -  020507.zip - 74KO

6. Observations

2002/07/18 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. et TELUS Communications Inc.
Description: The Companies' comments are submitted without prejudice to the further participation of the Companies individually or collectively in this proceeding.
Document: 020718.doc - 165KO

2002/07/18 - The Consumer Groups
Description: The following comments are submitted on behalf of the Consumers' Association of Canada, the National Anti-Poverty Organization, and l'Union des consommateurs ("the Consumer Groups", previously "ARCetal"), pursuant to the above-mentioned Public Notice.
Document: 020718.zip - 111KO

2002/07/17 - First Media Group Inc.
Description: In accordance with the above-noted Public Notice procedure, as amended by the Commission's 17 May 2002 letter, First Media Group Inc. ("First Media") is filing comments to address the business and consumer safeguard issues.
Document: 020717.doc - 62KO

2002/05/24 - Industry Canada (Commissioner of Competition)
You will find attached a corrected version of our comments already sent to you the 21th of May. We have replaced the word Aworking@ in the conclusion by the word Awording@.
Document: 020524.zip - 15KO

2002/05/21 - Industry Canada - "Version imprimée"
Description: On behalf of the Commissioner of Competition, Competition Bureau, I am pleased to enclose the written comments of the Competition Bureau with respect to the above-captioned proceeding.

2002/05/21 - Consumers Association of Canada (Manitoba Branch) and the Manitoba Society of Seniors (CAC/MSOS)
The attached comments are submitted on behalf of the Consumers Association of Canada (Manitoba Branch) and the Manitoba Society of Seniors ("CAC/MSOS").
Document: 020521.wpd - 25KO

2002/05/21 -International Service Bureau (ISB)
International Service Bureau (ISB) is a service provider of dateline programs using 900 service. ISB does not offer any content or program types affected by the Bell Canada tariff notices 740 and 741, and had not intended to comment on the Telecom Public Notice CRTC 2002-2 which addresses the Agreements and Consumer Safeguards. 
Document: 020521.doc - 23KO

2002/05/17 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. et TELUS Communications Inc.
Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc. (collectively, the Companies) are in receipt on 15 May 2002 of a letter, dated 14 May 2002, from the Public Interest Advocacy Centre (PIAC) on behalf of ARC et al regarding Public Notice 2002-2.
Document: 020517_2.doc - 120KO

"Listes des observations par order alphabétique"

Cuell, Bill
Elder, Bill
Faille, Claudia
Marshall, Jay T.
The WebClipping.com.team

"Observations reçues en version imprimée seulement"

Berry, E.D.

7. Répliques aux observations

2002/08/14 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc.
Description: Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc. (collectively, the Companies) have become aware that the word "contribution" rather than "confirmation" was inadvertently included in paragraph 27 of its reply comments to Public Notice 2002-2, 900 Service - Agreements and consumer safeguards. A revised document is attached.
Document: 020814.zip - 164KO

2002/08/09 - The Consumer Groups
Description: The following reply comments are submitted by the Consumer Groups pursuant to the above-mentioned Public Notice.
Document: 020809.doc - 35KO

2002/08/09 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc.
Description: Pursuant to the procedure established in Public Notice 2002-2, 900 Service - Agreements and consumer safeguards as amended by the Commission's letter of 17 May 2002, the following reply comments are filed on behalf of Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc. (collectively, the Companies).
Document: 020809.doc - 177KO

8. Autres

2005/06/20 - Bell Canada
Description: Attached are approved National services Tariff (NST) pages associated with the following Decision 2005-19.
Document: 050620.pdf - 147KO

2005/04/20 - TELUS Communications Inc.

Description: Please find attached copies of the tariff pages approved by the Commission as described below.

Document: 050420.pdf - 91KO

2002/09/11 - CAC/MSOS
Description: The application for costs made on behalf of CAC/MSOS was submitted on September 3, 2002. This is an application under s. 44 of the CRTC Telecommunications Rules of Procedure and Telecom Public Notice CRTC 98-11
Document: 020911.wpd - 8KO

2002/09/03 - Consumers Association of Canada (Manitoba Branch) and the Manitoba Society of Seniors (CAC/MSOS)
On behalf of the Consumers Association of Canada (Manitoba Branch) and the Manitoba Society of Seniors (CAC/MSOS), we are writing to apply for an award of costs in the above noted proceeding.
Document: 020903.wpd - 9KO

2002/08/29 - First Media Group Inc.
First Media has also received the application for costs of the Consumers' Association of Canada, the National Anti-Poverty Organization and l'Union des Consommateurs, (collectively, the Consumer Groups) in the above-noted proceeding, by letter dated 19 August 2002.
Document: 020829.doc - 48KO

2002/08/23 - Aliant Telecom, Bell Canada, MTS Communications and Telus Communications
Aliant Telecom Inc., Bell Canada, MTS Communications Inc. and TELUS Communications Inc., (collectively, the Companies) have received the application for costs of the Consumers' Association of Canada, the National Anti-Poverty Organization and l'Union des Consommateurs, (collectively, the Consumer Groups) in the above-noted proceeding, by letter dated 19 August 2002.
Document: 020823.doc - 124KO

2002/08/19 - The Consumer Groups
This is an application for costs and taxation thereof, made on behalf of the Consumer Groups (Consumers' Association of Canada, the National Anti-the Poverty Organization, and l'Union des Consommateurs) in respect of their participation in this proceeding.
Document: 020819.doc - 30KO

Date de modification :

2005-07-14