ASL – Call for comments: Measuring network performance and quality – 7 of 13
Video is also available in Langue des signes québecoise (LSQ).
Video Transcript
Measuring network performance and quality
- For consumers to be able to compare network performance in a meaningful way, the way that performance is measured needs to be consistent across different ISPs.
- Presently, consumers can perform their own network performance tests using publicly available software-based tools. These include Ookla’s Speedtest, the M-Lab Speed Test, and the Internet Performance Test found on the Canadian Internet Registration Authority’s website.
- The Commission has partnered with SamKnows through the Measuring Broadband Canada project to monitor network performance on a wider scale with a hardware-based solution. The FCC has also partnered with SamKnows to develop its own speed-testing application, which is available to the public.
- The Commission invites responses to the following questions:
- Q11. Should ISPs be required to use the same measurement methodologies to obtain these performance metrics? Why or why not?
- Q12. How can these measurements account for urban, rural, remote, and regional differences in performance?
- Q13. Should ISPs (i) use a software-based testing methodology, (ii) undertake hardware-based testing, or (iii) develop their own in-house application (similar to the FCC) and make that tool available to the general public?
- ISPs have technical and operational expertise about their networks and testing methodologies. The Commission therefore invites ISPs to answer the following questions:
- Q14. How are maximum download and upload speeds measured?
- Q15. What methodologies do you currently use to measure the network performance metrics listed below?
- maximum speeds
- average speeds
- typical speeds
- latency
- jitter
- any other metrics that consumers may find relevant
The purpose of this consultation was to find out how we can make shopping for home Internet services easier for Canadians by improving the information they receive.
This video in sign language shows the content of the Call for comments: Measuring network performance and quality section of the Notice of hearing – Making shopping for Internet easier.
Notice of Consultation CRTC 2024-318.
Consultation on making shopping for Internet easier.
- Date modified: