Support for My CRTC Account

Using Safari 11 as your web browser?

We are working to resolve a technical issue with our online forms and Safari 11. If you’re using Safari 11 to upload documents through one of our forms, please use a different browser.

Submitting documents to the CRTC

Broadcasting, Canadian Program Certification, Telecom, CISC and Online streaming services

For support for Broadcasting, Canadian Program Certification, Telecommunications, CRTC Interconnection Steering Committee (CISC) submissions, and Online streaming services registration Monday to Friday (except holidays) from 7:00am to 3:30pm Eastern Time, Call:

  • 1-866-893-0932
  • TTY (toll free) 1-877-909-2782

As described in Change to the processing time for applications and complaints relating to radio undertakings, Broadcasting Information Bulletin CRTC 2023-278, 22 August 2023, radio applications will only be processed if the nature of the request is deemed exceptional by the Commission.

Data Collection System

If you need to submit to DCS but don’t have an activation code, please request a code by using the contact form or by calling 1-866-845-6036.

Register as a Telecommunications provider

For support to submit to a registration application, please use the contact form or call 1-866-845-6036.

Date modified: