ASL – Need for harmonization of the consumer protection codes (3 of 12)
Video is also available in Langue des signes québecoise (LSQ).
Video Transcript
Q1. The Commission is of the preliminary view that harmonizing the consumer protection codes (the Codes) into a single shared set of protections is advantageous because it would improve clarity and consistency of protections for consumers across all retail services, while reducing administrative burden for the industry and the Commission for Complaints for Telecom-television Services Inc. (CCTS). Please comment on this preliminary view, providing an explanation for your position and supporting rationale.
The Commission is looking to make the consumer protections for communications services clearer and more consistent by combining them into a unified Code.
This video in sign language shows the question related to the need for harmonization of the consumer protection codes from the Broadcasting and Telecom Notice of Consultation.
- Notice of Consultation CRTC 2026-134
- Consultation on making the consumer protections clearer for Canadians
- Date modified: