ASL – Implementation of the Consumer Protection Code (10 of 12)
Video is also available in Langue des signes québecoise (LSQ).
Video Transcript
Q15. Please comment on whether and how service providers should be required to report to the Commission that they have implemented the Consumer Protection Code effectively and on time.
Q16. If such reporting should be required, what types of data should service providers be required to submit to demonstrate that they have effectively implemented the Consumer Protection Code?
Q20. Please provide your view on how many months following issuance of the Consumer Protection Code policy would be appropriate for the Consumer Protection Code to come into effect. Please provide supporting rationale.
The Commission is looking to make the consumer protections for communications services clearer and more consistent by combining them into a unified Code.
This video in sign language shows the questions related to monitoring implementation of the Consumer Protection Code from the Broadcasting and Telecom Notice of Consultation.
- Notice of Consultation CRTC 2026-134
- Consultation on making the consumer protections clearer for Canadians
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