2001/05/29 - #: 8665-C12-14/01 - Avis public 2001-60 - Le CRTC demande aupublic de se prononcer sur les clauses de confidentialité des entreprises canadiennes
Section 1 - Documents du Conseil
a) Avis public, Décisions, etc.
b) Liste des parties intéressées
c) Correspondance aux parties
d) Demandes de renseignements
Section 2 - Documents des Parties
a) Correspondance au Conseil
b) Avis de participation
c) Mémoires
d) Demandes de renseignements
e) Demandes de réponses complémentaires et de divulgation
f) Répliques aux demandes de réponses complémentaires et de divulgation
g) Observations
h) Répliques aux observations
Section 5 - Réponses aux demandes de renseignements
Section 8 - Documents divers
Section 1a) Avis public, Décisions, etc.
2003/07/11 - Décision de télécom CRTC 2003-33-1 Erratum : Décision de télécom CRTC 2003-33-1. Le Conseil apporte des corrections au paragraphe 49 de la décision Clauses de confidentialité des entreprises canadiennes, Décision de télécom CRTC 2003-33, 30 mai 2003. Référence : 8665-C12-14/01 et 8665-B20-01/00.
2003/05/30 - Décision de télécom CRTC 2003-33 Clauses de confidentialité des entreprises canadiennes. Le Conseil conclut que le consentement implicite n'est pas un type approprié de consentement pour la divulgation des renseignements confidentiels sur les clients. Toutefois, le Conseil juge qu'il y a lieu de prévoir d'autres formes de consentement explicite en plus du consentement écrit actuellement exigé. De plus, le Conseil ordonne à toutes les entreprises canadiennes de justifier, comme condition pour fournir le service à tous les revendeurs qui ne sont pas visés actuellement par les exigences en matière de confidentialité, pourquoi elles ne devraient pas inclure dans leurs contrats de service avec ces revendeurs l'obligation pour ces derniers de respecter les mêmes exigences en matière de confidentialité que les entreprises. Référence : 8665-C12-14/01 et 8665-B20-01/00. (.pdf)
2002/04/24 - Ordonnance de frais de Télécom CRTC 2002-4 Le Conseil approuve la demande d'adjudication de frais d'Action Réseau Consommateur (ARC), l'Association des consommateurs du Canada, la Fédération des associations coopératives d'économie familiale et l'Organisation nationale anti-pauvreté (ARC et autres) dans cette instance. Conformément à l'article 56(1) de la Loi sur les télécommunications, le Conseil fixe à 6 999,82 $ les frais adjugés à ARC et autres. Référence : 8665-C12-14/01 et 4754-201.
2001/05/31 - Avis public 2001-60-1 - Version corrigée de l'avis public CRTC 2001-60 - le CRTC demande au public de se prononcer sur les clauses de confidentialité des entreprises canadiennes publié le 29 mai 2001. Référence : 8665-C12-14/01 et 8665-B20-01/00.
Section 1c) Correspondance aux parties
2001/09/28 - Lettre du Conseil
Dossier # : 8665-C12-14/01 - Référence: 8665-B20-01/00
Lettre adressée à Call-Net Enterprises Inc. - Sujet: Demande de Call-Net afin de reporter la date de réponse aux demandes de renseignements - Avis public 2001-60-1 - Le CRTC demande au public de se prononcer sur les clauses de confidentialité des entreprises canadiennes
Section 1d) Demandes de renseignements
2001/10/31 - Lettre du Conseil
Lettre adressée aux Parties intéressées à l'avis public CRTC 2001-60 - Objet: Demande de réponses complémentaires aux demandes de renseignements - Avis public 2001-60
2001/08/27 - Lettre du Conseil
Lettre adressée à Liste de Distribution - Objet: Dispositions des entreprises canadiennes concernant la confidentialité - Conformément au processus établi dans l'avis public CRTC 2001-60 du 31 mai 2001, vous trouverez ci-joint les demandes de renseignements du Conseil.
Section 2a) Correspondance au Conseil
2001/10/06 - Public Interest Advocacy Centre - "Version imprimée"
We have now received CallNet's response to our interrogatory in this proceeding. This is to confirm that we have no request for further response to the interrogatory.
2001/09/26 - Call-Net Enterprises Inc. - "Version imprimée"
Call-Net Enterprises Inc. on behalf of itself and its affiliates (Call-Net) hereby requests an extension of thirty days for replying to interrogatories addressed to Call-Net pursuant to the procedures set out in Public Notice 2001-60 CRTC seeks public input on the confidentiality provisions of Canadian carriers.
2001/07/10 - The British Columbia Public Interest Advocacy Centre - "Version imprimée"
We are counsel for BC Old Age Pensioners' Organization, Consumers' Associations of Canada (BC Branch), Council of Senior Citizens' Organizations of BC, federated anti-poverty groups of BC, Senior Citizens' Association of BC, West End Seniors' Network, End Legislated Poverty, and Tenants Rights Action Coalition.
Section 2c) Mémoires
2001/07/30 - Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc. (MTS), Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., SaskTel Telecommunications (SaskTel), Télébec and Télébec Mobilité
The following comments are filed on behalf of the Companies. At the outset, the Companies note that many of the questions raised by the Commission in Public Notice 2001-60 have been substantially addressed in the 15 November 2000 Part VII application of Bell Canada et al., attached here for convenience.
Document: 010730_2.doc - 131KO
2001/07/31 - Call-Net Enterprises Inc.
Pursuant to the procedures established in Public Notice 2001-60-1 issued on 31 May 2001, Call-Net Enterprises Inc. ("Call-Net") files the comments set out below on behalf of itself and its wholly owned subsidiaries.
Document: 010730.zip - 28KO
2001/07/30 - Canadian Wireless Telecommunications Association
Pursuant to the directions on procedure in Public Notice CRTC 2001-60-1, the Canadian Wireless Telecommunications Association (CWTA) provides the following comments regarding the confidentiality provisions contained in the terms of service of Canadian carriers.
Document: 010730.doc - 50KO
2001/07/30 - Rogers Communications Inc.
Pursuant to the procedures established in Public Notice 2001-60-1, Rogers Communications Inc. ("Rogers") on behalf of The Rogers Group of Companies which include Rogers Broadcasting Limited, Rogers Cable Inc., and Rogers Wireless Inc., is filing its submission on the issues and questions raised by the Commission. This submission will be served on all interested parties to this proceeding.
Document: 010730.zip - 26KO
2001/07/30 ARC et al
The following comments are submitted on behalf of Action Réseau Consommateur, the Consumers' Association of Canada, and the National Anti-Poverty Organization ("ARC et al"), pursuant to the above-mentioned public notice, and the Companies' Part VII application to revise Article 11 of the Terms of Service.
Document: 010730.doc - 35KO
2001/07/30 - AT&T Canada
In accordance with the procedures established in Public Notice 2001-60-1 AT&T Canada Corp., on behalf of itself and AT&T Canada Telecom Services (collectively, AT&T Canada) files the following comments.
Document: 010730.doc - 42KO
2001/07/30 - Microcell Telecommunications Inc.
In accordance with the above-referenced Public Notice, Microcell Telecommunications Inc. ("Microcell") is pleased to submit the attached comments on behalf of both Microcell Connexions Inc. and Microcell Solutions Inc.
Document: 010730.zip - 13KO
2001/07/30 - TELUS Communications Inc.
The following comments concerning the confidentiality provisions of Canadian carriers are submitted on behalf of TELUS Communications Inc. and its affiliates including TELUS Mobility (collectively, "TELUS" or the "Company") pursuant to the directions on procedure in Public Notice 2001-60-1.
Document: 010730.doc - 68KO
2001/07/27 - Information and Privacy Commissioner/Ontario - "Version imprimée"
As part of its mandate, the Office of the Information and Privacy Commissioner/Ontario (IPC) comments on the privacy implications of emerging or existing information practices and services.
Section 2d) Demandes de renseignements
2001/08/27 - ARC et al
Attached please find interrogatories from ARC et al to The Companies, TELUS, Call-Net, Rogers, Microcell, and the CWTA
Document: 010827.doc - 63KO
Section 2e) Demandes de réponses complémentaires et de divulgation
2001/10/03 - ARC et al
In accordance with the above-noted public notice, ARC et al hereby file requests for further responses to their interrogatories in this proceeding.
Document: 011003.doc - 33KO
Section 2f) Répliques aux demandes de réponses complémentaires et de divulgation
2001/10/10 - Rogers Wireless Inc.
Rogers Wireless Inc. ("RWI") is in receipt of a letter dated October 3, 2001 from ARC et al requesting further responses to interrogatories in the above noted proceeding.
Document: 011010.doc - 31KO
2001/10/10 - TELUS Communications Inc.
TELUS files its response to a request from ARCetal dated October 3, 2001 for further responses to certain of its interrogatories.
Document: 011010.doc - 68KO
2001/10/10 - Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc., Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., Saskatchewan Telecommunications, Télébec ltée and Télébec Mobilité
Pursuant to paragraph 14 of Public Notice 2001-60-1, the following is the response of the Companies to the requests of ARC et al.
Document: 011010.zip - 12KO
2001/10/10 - Microcell Telecommunications Inc.
Pursuant to the procedure established in the above-mentioned public notice, Microcell Telecommunications Inc. ("Microcell") submits the following response in reply to ARC et al's request dated October 3, 2001 for further responses related to interrogatory responses filed on September 26.
Document: 011010.zip - 6KO
Section 2g) Observations
2001/12/05 - ARC et al
Description: The following are ARC et al's comments in the above-mentioned proceeding, filed pursuant to the procedures set out in Public Notice 2001-60.
Document: 011205.doc - 56KO
2001/12/05 - Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc. (MTS), Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., Saskatchewan Telecommunications, Télébec ltée and Télébec Mobilité
Description: Pursuant to the process established by the Commission in the above-captioned proceeding, the following comments are filed.
Document: 011205_3.doc - 56KO
2001/12/05 - AT&T Canada
Description: In accordance with the procedures established in Public Notice 2001-60-1 AT&T Canada Corp., on behalf of itself and AT&T Canada Telecom Services (collectively, AT&T Canada) files the following comments.
Document: 011205.doc - 33KO
2001/12/05 - Rogers Wireless Inc. - "Version imprimée"
Description: In accordance with the procedures established in paragraph 16 of CRTC seeks public input on the confidentiality provisions of Canadian carriers, Public Notice CRTC 2001-60-1 (Public Notice 2001-60-1), Rogers Wireless Inc. ("RWI") is pleased to file the attached comments.
2001/07/26 - Murray Long & Associates Inc.
Description: Comments on Public Notice CRTC 2001-60.
Document: 010726.doc - 48KO
Section 2h) Répliques aux observations
2001/12/19 - ARC et al
Description: On behalf of ARC et al, we are in receipt of comments in this proceeding from The Companies, AT&T, Rogers, and Murray Long. The following are ARC et al's reply comments.
Document: 011219.doc - 38KO
2001/12/19 - TELUS Communications Inc.
Description: The following reply comments concerning the confidentiality provisions of Canadian carriers are submitted on behalf of TELUS Communications Inc. and its affiliates including TELUS Mobility (collectively, "TELUS" or the "Company") pursuant to the directions on procedure in Public Notice 2001-60-1 ("PN 2001-60" or the "Public Notice").
Document: 011219.doc - 63KO
2001/12/19 - AT&T Canada
Description: In accordance with the procedures established in Public Notice 2001-60-1 AT&T Canada Corp., on behalf of itself and AT&T Canada Telecom Services (collectively, AT&T Canada) files the following reply comments.
Document: 011219.doc - 39KO
2001/12/19 - Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc. (MTS), Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., Saskatchewan Telecommunications, Télébec ltée and Télébec Mobilité
Description: Pursuant to the process established by the Commission in the above-captioned proceeding, the following reply comments are filed.
Document: 011219_1.doc - 39KO
Section 5 - Réponses aux demandes de renseignements
2001/11/14 - Microcell Telecommunications Inc.
Further to the Commission's letter dated October 31, 2001, please find enclosed Microcell Telecommunications Inc.'s interrogatory response to ARC et al.
Document: 011114.zip - 7KO
2001/11/14 - TELUS Communications Inc.
Further to the Commission's 31 October 2001 directive to TELUS to provide a further response to interrogatory TELUS(ARCetal)27Aug01-2(a) to include examples of instances where consent can be implied for the sharing of customer information that do not fall within one of the current exemptions to its confidentiality provisions, TELUS is pleased to provide the attached response.
Document: 011114.zip - 16KO
2001/10/10 - Canadian Wireless Telecommunications Association (CWTA)
The Canadian Wireless Telecommunications Association (CWTA) is in receipt of a letter dated October 3, 2001, from ARC et al requesting further responses to interrogatories in the above noted proceeding. Specifically, ARC et al has requested further responses to interrogatories CWTA(ARC) 27Aug2001- (2, 3, 4, and 5).
Document: 011010.zip - 27KO
2001/10/02 - TELUS Communications Inc.
Pursuant to the process set out in Public Notice CRTC 2001-60, please find attached TELUS' response to the ARC et al. interrogatories.
Document: 011002.zip - 55KO
2001/09/27 - Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc., Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., SaskTel Telecommunications, Télébec ltée and Télébec Mobilité
Pursuant to paragraph 12 of the above-referenced public notice, attached are responses to interrogatories received from the Commission and from interested parties, filed on behalf of Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc., Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., SaskTel Telecommunications, Télébec ltée and Télébec Mobilité.
Document: 010927.zip - 111KO
2001/09/26 - Office of the Information and Privacy Commissioner of Ontario
The Office of the Information and Privacy Commissioner of Ontario was asked to respond to the following four Commission's interrogatories.
Document: 010926.doc - 45KO
2001/09/26 - Microcell Telecommunications Inc.
Pursuant to paragraph 12 of the above-mentioned public notice, Microcell Telecommunications Inc. ("Microcell"), is pleased to submit its interrogatory responses in the attached documents.
Document: 010926.zip - 22KO
2001/09/26 - TELUS Communications Inc.
Pursuant to the process set out in Public Notice CRTC 2001-60, please find attached TELUS' response to the interrogatories.
Document: 010926.zip - 71KO
2001/09/26 - AT&T Canada Corp.
In accordance with the procedures set out by the Commission in the above-noted public notice, AT&T Canada Corp. and AT&T Canada Telecom Services Company (collectively, AT&T Canada) file the attached responses to interrogatories submitted to AT&T Canada by the Commission.
Document: 010926.zip - 50KO
2001/09/26 - Canadian Wireless Telecommunications Association
Pursuant to paragraph 12 of the above referenced proceeding, the Canadian Wireless Telecommunications Association (CWTA), hereby submit to the Commission its Responses to Interrogatories in the attached documents.
Document: 010926.zip - 37KO
2001/09/26 - ARC et al
Please find attached ARC et al's responses to interrogatories in this proceeding. The only interrogatories we received were from the Commission.
Document: 010926.zip - 14KO
2001/09/26 - Rogers Wireless Inc.
Responses to Interrogatories
Document: 010926.zip - 35KO
2001/09/21 - Murray Long & Association Inc.
Please find attached the REVISED response of Murray Long & Associates Inc. to Interrogatory (CRTC)27Aug01-101 PN 01-60
Document: 010921.doc - 74KO
2001/09/20 - Murray Long & Associates Inc.
Please find attached the response of Murray Long & Associates Inc., to Interrogatory (CRTC)27Aug01-101 PN 01-60.
Document: 010920.doc - 79KO
2001/08/05 - Call-Net Enterprises Inc.
In accordance with the procedures established in Public Notice 2001-60-1, Call-Net Enterprises Inc. (Call-Net) files the following responses to interrogatories on behalf of itself and its affiliates.
Document: 010805.zip - 10KO
Section 8 - Documents divers
2002/05/06 - TELUS - "Version imprimée"
Description: Enclosed is a cheque made payable to the Publique Interest Advocacy Centre "In Trust" for costs awarded to ARC et al in the amount of $1,749.95 pursuant to Cost Order CRTC 2002-4, dated April 24, 2002.
2002/02/14 - TELUS Communications
This is the response of TELUS Communications Inc. ("TELUS") to the January 9, 2002 application for costs by ARC et al. in the above-referenced proceeding. TELUS apologizes for the delay in responding to the application, but the application was not received by TELUS until the first week of February.
Document: 020214.doc - 28KO
2002/02/08 - Aliant Telecom Inc., Bell Canada, Bell Mobility, Bell Nexxia, MTS Communications Inc. (MTS), Northern Telephone, NorTel Mobility, Northwestel Inc., Northwestel Mobility Inc., Saskatchewan Telecommunications (SaskTel), Télébec ltée and Télébec Mobilité
The Companies do not object to ARC et al's entitlement to costs or the amount claimed.
Document: 020208.doc - 24KO
2002/01/09 - ARC et al
This is an application for costs by Action Réseau Consommateur, the Consumers' Association of Canada, Fédération des Associations Coopératifs d'économie familiale, and the National Anti-Poverty Organization ("ARC et al") to cover its participation in this proceeding
Document: 020109.doc - 28KO
2001/12/19 - Information and Privacy Commissioner - "Version imprimée"
The Office of the Information and Privacy Commissioner (IPC) would like to clarify its position on the appropriateness of implied versus express consent for the sharing of confidential customer information among affiliated companies.
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