Cell phone services

Our role is to protect the safety and interest of Canadians while maintaining high-quality communication services at affordable prices.

Ways we oversee the wireless industry:

• enforcing the Unsolicited Telecommunications Rules and the National Do Not Call List;
• regulating telecommunications providers, including major telephone companies;
• approving tariffs and certain agreements for the telecommunications sector; and
• encouraging competition in telecommunications markets to ensure that Canadians have a choice of innovative and affordable services.

Providers are responsible for establishing their own retail rates for wireless services, and the CRTC doesn’t intervene.