List of service providers who have accessibility feedback processes
The Accessible Canada Act (ACA) requires regulated telecommunications and broadcasting service providers to establish a feedback process where consumers can communicate any barriers that they have encountered in dealing with them. The ACA also requires service providers to publish a description of that feedback process and notify us when it has been published.
Below is a list of service providers who have notified us that their feedback processes are available on their websites. If you don't see your service provider on the list and you believe that their deadline to notify us about their feedback process has passed, you can make a complaint to our support centre.
| Service provider name |
|---|
| 0859291 B.C. Ltd. |
| 1425445 Ontario Ltd. (O/A Utilities Kingston) |
| 1635652 Ontario Limited o/a WaveDirect Telecommunications |
| 1760791 Ontario Inc. |
| 2190015 Ontario Inc |
| 3482286 Canada Inc. |
| 3C Information Solutions Incorporated |
| 4141903 Canada Inc. (Storm Internet Services) |
| 4517466 Canada Inc. |
| 629112 Saskatchewan Ltd. |
| 702856 Alberta Ltd. |
| 800 Response Information Services LLC |
| 9171-5573 Québec Inc. (VoIP.ms) |
| Aboriginal Peoples Television Network Incorporated |
| Acadia Broadcasting Corporation |
| Access Communications Co-operative |
| Accessible Media Inc. |
| Airus, Inc. d/b/a Peerless Network Inc. |
| Aizan Technologies Inc. |
| Allarco Entertainment Limited Partnership |
| Amazon Music |
| Amazon Prime Video |
| Anthem Sports & Entertainment Corp. |
| Apple Canada Inc. |
| Arsenal Media Inc. |
| AT&T Global Services Canada Co. |
| ATG Arrow Technology Group Limited Partnership |
| Atlantic Broadcasters Limited |
| Avaya Cloud Canada Inc. |
| Avaya Cloud Inc. |
| Avema Corporation Inc. |
| Bandwidth Inc. and its subsidiary Voxbone S.A. |
| Bayshore Broadcasting Corporation |
| BCE Inc. |
| Beanfield Technologies Inc. |
| BH Telecom Corp. |
| Blackburn Media Inc. |
| Blue Ant Television General Partnership |
| Bragg Communications Inc. (Eastlink) |
| Britbox, LLC [BBC] |
| Broadnet Telecom Inc. |
| Bruce Telecom Ontario Inc. |
| Buena Vista International, Inc. [Disney Plus] |
| Bullet Security Cameras Inc. |
| Bulletproof InfoTech Inc. |
| BullsEye Telecom Inc. |
| Byrnes Communications Inc. |
| C.J.S.D. Incorporated |
| CAB-K Broadcasting Ltd. |
| Cable Public Affairs Channel Inc. |
| Carry Telecom Inc. |
| CBC/Radio Canada |
| CDW Canada Corp. |
| Celero Solutions Inc. |
| Centre Wellington Community Radio Inc. |
| China Telecom (Canada) Corporation |
| CIK Telecom Inc. |
| Cineplex Inc. |
| CIRC Radio Inc. |
| Cisco Systems Canada Co & BroadSoft, Inc. |
| City of Prince George |
| City Wide Communications Inc. |
| CityWest Telephone Corporation |
| CKRK K-103 FM Mohawk Radio Kahnawake Association |
| CKUA Radio Foundation |
| Claude Dolembreux Consultants inc. |
| CloudCall, Inc. |
| Cloudli Communications Corp. |
| Coastal Community Radio Co-operative Limited |
| Cogeco Communications Inc. |
| Colt Technology Services and Colt Internet US Corp |
| Compugen Inc. |
| Connelly Communications Corporation |
| Continuum Online Services Ltd. |
| Coop de solidarité radio communautaire de la MRC de Maskinongé |
| Coopérative de solidarité de télécom d'Antoine-Labelle |
| Coopérative de solidarité radio communautaire Nicolet-Yamaska-Bécancour |
| Coopérative de Travail de la Radio de Granby |
| CoopTel, coop de télécommunication |
| Corus Entertainment Inc. |
| Crossroads Television System |
| Crunchyroll, LLC [Sony Pictures Entertainment Inc.] |
| Culver Max Entertainment Private Limited [Sony Pictures Entertainment Inc.] |
| Custom Communications & Security Inc. |
| Dalhousie University |
| DataDrill Communications Inc. |
| Dauphin Broadcasting Company Limited |
| Dejero Labs Inc. |
| DHX Television Ltd. |
| Dialpad, Inc. |
| Diffusion communautaire Baie-des-Chaleurs inc. |
| Diffusion communautaire des Îles inc. |
| Dufferin Communications Inc., Groupe Radio Evanov Inc. / Evanov Radio Group Inc., Ottawa Media Inc., CKDX Radio Limited (Evanov Communications) |
| Durham Radio Inc. |
| Ecotel inc. |
| EION Inc. |
| Epsilon Telecommunications Limited |
| eSeeLYNX Communication Ltd. |
| Ethnic Channels Group Limited |
| Execulink Telecom Inc. |
| Fairchild Radio (Calgary FM) Ltd. (CHKF) |
| Fairchild Radio (Vancouver FM) Ltd. (CHKG) |
| Fairchild Radio Group Ltd (CHKT-AM1430 Toronto) |
| Fairchild Radio Group Ltd. (CJVB) |
| Fairchild Television Ltd. (Fairvild TV and TalentVision) |
| Fibernetics Corporation |
| Fibre Argenteuil Inc. |
| Fourteen IP Communications (Canada) Ltd |
| FourteenIP, Inc. |
| Game Show Network, LLC (FAST channels: Game Show Central, Cinevault, GET Comedy, Cinevault Westerns and Cinevault Classics) |
| GB Tel Incorporated |
| Genesys Cloud Services Corp. |
| Globalstar Canada Satellite Co. |
| Gold Line Telemanagement Inc. |
| Golden West Broadcasting Ltd |
| Gosfield North Communication Co-operative Limited |
| GoTo Technologies Canada Ltd. |
| Granite Telecommunications, LLC |
| Group CHCR Inc. |
| Harvard Broadcasting |
| Hay Communications Co-operative Limited |
| Hayu [Universal Pictures Subscription Television Limited] |
| Hollywood Suite Inc. |
| Huron Telecommunications Co-Operative Limited |
| ICON Cloud Solutions, LLC |
| Infosat Communications LP |
| IntelePeer Cloud Communications LLC |
| Intermountain Infrastructure Group, LLC |
| Iotum Corporation |
| IPC Networks Services Inc. |
| ISP Telecom Inc. |
| IT Weapons Inc. |
| iTalkBB Canada, Inc. |
| iTel Networks Inc. |
| JAZZ.FM91 Inc. |
| Knowledge Network Corporation |
| La Coopérative de câblodistribution de l'Arrière-Pays |
| Lakeland Energy Ltd. |
| LCA Systems Inc. |
| Leclerc Communication inc. |
| Lemalu Holdings Ltd. |
| Les Electroniques Inpro Inc. |
| Ligado Networks Corp. |
| Local Radio Lab Inc |
| Lognet inc. |
| Managed Network Systems Inc. |
| Maritime Broadcasting System Limited |
| Marlink-ITC, Inc., Marlink AS and Marlink Events SAS |
| Masergy Communications Inc. |
| Meta |
| Microsoft Movies & TV [Microsoft Corp.] |
| Mitchell Seaforth Cable T.V. Ltd. |
| Mitel Cloud Services |
| Montcalm Télécom et Fibre Optiques |
| Mornington Communications Co-operative Limited |
| Multicultural Broadcasting Corporation Inc. |
| MusiquePlus inc. |
| My Radio 580 Ltd. |
| N4 Mobile Inc. |
| National Capital Freenet Incorporated |
| Native Communications Inc. |
| Native Communications Society of the N.W.T. |
| NEC Canada, Inc. |
| NetAccess Systems Inc. |
| Netflix Services Canada ULC |
| Newfoundland Broadcasting Company Limited |
| Nexicom Inc. |
| Next Dimension Inc. |
| Nextiva Inc. and Nextiva Canada ULC |
| North Frontenac Telephone Corporation Ltd. |
| North Renfrew Telephone Company Limited Trade |
| Northern Native Broadcasting (Terrace, B.C.) |
| Novus Entertainment Inc. |
| Nuso, LLC |
| NWIC Inc. |
| Office des télécommunications éducatives de langue française de l'Ontario |
| Ontario Educational Communications Authority (TVO) |
| OnX Enterprise Solutions Ltd. |
| Ooma, Inc. |
| Orange Business Services Canada Inc. |
| Outsource IT Computing Inc. |
| OUTtv Network Inc. |
| Pattison Media Ltd. |
| Peace River Broadcasting Corporation Ltd. |
| Pelmorex Weather Networks |
| POYNT360 Inc. |
| Prime Communications Services Ltd. |
| Purple Cow Internet Inc. |
| Quadro Communications Co-operative Inc. |
| Québec Internet Inc. |
| Québecor Media inc. (Freedom Mobile Inc.) |
| Québecor, Groupe TVA, Vidétron et Fizz |
| Quinte Broadcasting Company Limited |
| Radio 1540 Limited |
| Radio Beauce inc. |
| Radio Beauséjour inc. |
| Radio communautaire de la Rive-Sud inc. |
| Radio communautaire du Saguenay inc. |
| Radio communautaire F.M. de la Haute-Gatineau inc. |
| Radio Gaspésie inc. |
| Radio Markham York Incorporated |
| Radio Nord-Joli inc. |
| Radio-Acton inc. |
| Rally Enterprises & Communications Corp. |
| Rawlco Radio Ltd. |
| Rebtel Networks AB |
| Regional Municipality of York |
| Revolution IP Inc. |
| RingCentral, Inc. and RingCentral Canada Inc. |
| RNC Média inc. |
| Rock 95 Broadcasting Ltd. |
| Rogers Communications Inc. |
| Roku Inc. |
| Salt and Light Catholic Media Foundation |
| Sangoma U.S. Inc. |
| Saskatchewan Telecommunications (SaskTel) |
| Satcom Direct Avionics, ULC |
| Savoir média |
| Sélect Télécommunication Inc. |
| Sentex Communications Corporation |
| Sierra Wireless, ULC |
| Sirius XM Canada Inc. |
| Société de Télédiffusion du Québec (Télé-Québec) |
| Sogetel inc. |
| Sony Pictures Television Advertising Sales Company |
| Sound of Faith Broadcasting |
| South Asian Broadcasting Corporation Inc. |
| Space Exploration Technologies Corp. (Starlink) |
| Spectrotel Holding Company, LLC |
| Spofify AB |
| SSI Micro Ltd. |
| Starboard Communications Ltd. |
| Stingray Group Inc. and Stingray Radio Inc. |
| Sunco Communication and Installation Ltd. |
| Sunwire Inc. |
| SWIFTCCL.CA Internet Services LP |
| Targo Communications Inc. |
| TbayTel |
| TekSavvy Solutions Inc. |
| Télé Inter-Rives ltée |
| Télécommunications Denis Gignac inc. |
| Télénet Informatique Inc. |
| Telesat |
| Télé-Systèmes M.J. inc. |
| telMAX Inc. |
| Telstra Incorporated |
| TELUS Communications Inc. |
| TeraGo Networks Inc. |
| TerreStar Solutions Inc. |
| TextNow Inc. |
| TextNow, Inc. |
| The Miracle Channel Association |
| The Westport Telephone Company, Limited |
| Thunder Bay Electronics Limited |
| TLN Media Group Inc. |
| TOPS Telecommunications Inc. |
| Touch Canada Broadcasting Limited Partnership |
| Traction DK inc. |
| Trafalgar Broadcasting Limited |
| Truespeed Internet Services Inc. |
| Trust Communications Ministries |
| T-Systems North America, Inc. |
| Tuckersmith Communications Co-operative Limited |
| TV Hamilton Limited |
| TV5 Québec Canada |
| Uniserve Communications Corporation |
| United Christian Broadcasters Media Canada |
| University of British Columbia |
| UNNO INC. |
| Upper Canada District School Board |
| Utilismart Corporation |
| Utility Network and Partners Inc. |
| Valley Fiber Ltd. |
| Vaxxine Computer Systems Inc. |
| Vector Intelligent Solutions, LLC |
| Verizon Canada Ltd. |
| Versature Communications Corp. |
| Vianet Inc. |
| Vincent Communication & Controls Ltd. |
| Vista Radio Ltd. |
| Vues & Voix |
| Weave Communications, Inc. |
| Westman Media Cooperative Ltd. |
| WeWork Canada GP ULC |
| Wifiplex inc |
| Wightman Communications Ltd. |
| Wightman Telecom Ltd. |
| Wild TV Inc. |
| WiMacTel Inc. |
| Windstream Enterprise, on behalf of Intellifiber Networks, LLC, McLeodUSA Telecommunications Services, LLC, and Windstream New Edge, LLC (collectively, "Windstream") |
| Xplore Inc. |
| Ymax Communications Corp. |
| Zayo Canada Inc. |
| Zendesk, Inc. |
| Zoom Voice Communications, Inc. c/o Fasken |
| ZoomerMedia Limited |
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