List of service providers who have accessibility feedback processes
The Accessible Canada Act (ACA) requires regulated telecommunications and broadcasting service providers to establish a feedback process where consumers can communicate any barriers that they have encountered in dealing with them. The ACA also requires service providers to publish a description of that feedback process and notify us when it has been published.
Below is a list of service providers who have notified us that their feedback processes are available on their websites. If you don't see your service provider on the list and you believe that their deadline to notify us about their feedback process has passed, you can make a complaint to our support centre.
| Service provider name |
|---|
| 0859291 B.C. Ltd. |
| 1085459 Ontario Ltd. c.o.b. Kingston Online |
| 1425445 Ontario Ltd. (O/A Utilities Kingston) |
| 1429481 Ontario Inc. |
| 1623996 Alberta Ltd. |
| 1760791 Ontario Inc. |
| 2190015 Ontario Inc |
| 3482286 Canada Inc. |
| 3885275 Canada Inc. |
| 3C Information Solutions Incorporated |
| 4141903 Canada Inc. (Storm Internet Services) |
| 4517466 Canada Inc. |
| 629112 Saskatchewan Ltd. |
| 702856 Alberta Ltd. |
| 800 Response Information Services LLC |
| 8x8, Inc. |
| 9015-2018 Québec inc. |
| 9171-5573 Québec Inc. (VoIP.ms) |
| 9643125 Canada Inc. |
| Aboriginal Peoples Television Network Incorporated |
| Acadia Broadcasting Corporation |
| Access Communications Co-operative |
| Access One, Inc. |
| Accessible Media Inc. |
| Airespring, Inc. |
| Airus, Inc. d/b/a Peerless Network Inc. |
| Aizan Technologies Inc. |
| Akash Broadcasting Inc. |
| Allarco Entertainment Limited Partnership |
| Amazon [Prime Video and Music] |
| Anthem Sports & Entertainment Corp. |
| Apple Canada Inc. |
| APX NET |
| Arctic Radio (1982) Limited |
| Arsenal Media Inc. |
| AT&T Global Services Canada Co. |
| ATG Arrow Technology Group Limited Partnership |
| Atlantic Broadcasters Limited |
| Autus Technology, LLC |
| Avaya Cloud Inc. |
| Avema Corporation Inc. |
| Bandwidth Inc. and its subsidiary Voxbone S.A. |
| Bayshore Broadcasting Corporation |
| BCE Inc. |
| BCM One, Inc. |
| Beanfield Technologies Inc. |
| BH Telecom Corp. |
| Blackburn Media Inc. |
| Blue Ant Television General Partnership |
| Bragg Communications Inc. (Eastlink) |
| Britbox, LLC [BBC] |
| Broadnet Telecom Inc. |
| Brooke Telecom Co-operative Ltd. |
| Bruce Telecom Ontario Inc. |
| Buena Vista International, Inc. [Disney Plus] |
| Bullet Security Cameras Inc. |
| Bulletproof InfoTech Inc. |
| Byrnes Communications Inc. |
| C.J.S.D. Incorporated |
| Cable Public Affairs Channel Inc. |
| Canadian Fiber Optics Corp |
| Carry Telecom Inc. |
| CasCom Ltd. |
| CBC/Radio Canada |
| CDT Connexion Inc. |
| CDW Canada Corp. |
| Centre Wellington Community Radio Inc. |
| CentriLogic Inc. |
| China Telecom (Canada) Corporation |
| CIK Telecom Inc. |
| Cisco Systems Canada Co & BroadSoft, Inc. |
| City of Prince George |
| City West Telephone Corp. |
| City Wide Communications Inc. |
| CKRK K-103 FM Mohawk Radio Kahnawake Association |
| CKUA Radio Foundation |
| Claude Dolembreux Consultants inc. |
| CloudCall, Inc. |
| Cloudli Communications Corp. |
| Coastal Community Radio Co-operative Limited |
| Cogeco Connexion Inc. |
| Colt Technology Services and Colt Internet US Corp |
| CommandLink, LLC |
| Community Network Partners Inc. |
| Compugen Inc. |
| Connelly Communications Corporation |
| Connex Global Communications Inc. |
| Continuum Online Services Ltd. |
| Coop de solidarité radio communautaire de la MRC de Maskinongé |
| Coopérative de solidarité de télécom d'Antoine-Labelle |
| Coopérative de solidarité radio communautaire Nicolet-Yamaska-Bécancour |
| Coopérative de Travail de la Radio de Granby |
| CoopTel, coop de télécommunication |
| Coquitlam Optical Network Corporation |
| Corus Entertainment Inc. |
| Covey Office Group Inc. |
| Crossroads Television System |
| Crown Castle Fiber LLC |
| Cryptofficium Consortium Corporation |
| Custom Communications & Security Inc. |
| Dalhousie University |
| DataDrill Communications Inc. |
| Dauphin Broadcasting Company Limited |
| Dejero Labs Inc. |
| Développement Innovations Haut-Richelieu |
| Diffusion communautaire Baie-des-Chaleurs inc. |
| Diffusion Communautaire des Iles inc. |
| Dufferin Communications Inc., Groupe Radio Evanov Inc. / Evanov Radio Group Inc., Ottawa Media Inc., CKDX Radio Limited (Evanov Communications) |
| Durham Radio Inc. |
| Easton Telecom Services, L.L.C. |
| Ecotel inc. |
| EEYOU Communications Network |
| EH!tel Networks Inc. |
| EION Inc. |
| EnTelegent Solutions Inc. |
| Epsilon Telecommunications Limited |
| eSeeLYNX Communication Ltd. |
| Ethnic Channels Group Limited |
| Execulink Telecom Inc. |
| Fairchild Radio (Calgary FM) Ltd. (CHKF) |
| Fairchild Radio (Vancouver FM) Ltd. (CHKG) |
| Fairchild Radio Group Ltd (CHKT-AM1430 Toronto) |
| Fairchild Radio Group Ltd. (CJVB) |
| Fairchild Television Ltd. (Fairvild TV and TalentVision) |
| FaxSIPit Services Inc. |
| Fibernetics Corporation |
| Fibre Argenteuil Inc. |
| FirstLight Fiber, Inc. and FirstLight Networks, LLC |
| Flex IP Solutions, Inc. |
| Ford Motor Company of Canada, Limited |
| Frontier Networks Inc. |
| Galaxy Broadband Communications, Inc. |
| GB Tel Inc. |
| Genesys Cloud Services Corp. |
| Globalstar Canada Satellite Co. |
| Gnitic inc. |
| Gold Line Telemanagement Inc. |
| Golden West Broadcasting Ltd |
| Gosfield North Communication Co-operative Limited |
| GoTo Technologies Canada Ltd. |
| Granite Telecommunications, LLC |
| Group CHCR Inc. |
| Groupe Remstarmédia inc. |
| Harvard Broadcasting Inc. |
| Hay Communications Co-operative Limited |
| HCE Telecom Inc. |
| Hollywood Suite Inc. |
| Huron Telecommunications Co-Operative Limited |
| ICON Cloud Solutions, LLC |
| IntelePeer Cloud Communications LLC |
| Intelletrace, Inc. |
| Intermountain Infrastructure Group, LLC |
| Introtel Communications Inc. |
| Iotum Corporation |
| IPC Network Services Inc. |
| IPFINITY Inc. |
| Iridium Satellite LLC |
| Iristel Inc. |
| ISP Telecom Inc. |
| IT2IS Inc. |
| iTalkBB Canada, Inc. |
| iTel Networks Inc. |
| JAZZ.FM91 Inc. |
| Kin Innovation Canada Inc. |
| Knowledge Network Corporation |
| Konica Minolta Business Solutions (Canada) Ltd. [IT Weapons Inc.] |
| La Coopérative de câblodistribution de l'Arrière-Pays |
| Lakeland Energy Ltd. |
| LCA Systems Inc. |
| Le Club de la radio communautaire de Plamondon Lac La Biche |
| Leclerc Communication inc. |
| Lemalu Holdings Ltd. |
| Les Electroniques Inpro Inc. |
| Ligado Networks Corp. |
| Local Radio Lab |
| Lognet inc. |
| Long View Systems Corporation |
| LoopUp LLC |
| Managed Network Systems Inc. |
| Maritime Broadcasting System Limited |
| Marlink-ITC, Inc., Marlink AS and Marlink Events SAS |
| Masergy Communications Inc. |
| Meteor Telecommunications Inc. |
| Mitchell Seaforth Cable T.V. Ltd. |
| Momentum Telecom, Inc. |
| Montcalm Télécom et Fibre Optiques |
| Mornington Communications Co-operative Limited |
| Motorola Solutions Canada Inc. |
| Multicultural Broadcasting Corporation Inc. |
| My Broadcasting Corporation |
| My Radio 580 Ltd. |
| N4 Mobile Inc. |
| Native Communication Inc. |
| Native Communications Society of the N.W.T. |
| NetAccess Systems Inc. |
| Netflix Services Canada ULC |
| Network Innovations Inc. |
| Newfoundland Broadcasting Company Limited |
| Nexicom Inc. |
| Next Dimension Inc. |
| Nextiva Inc. and Nextiva Canada ULC |
| Niagara Regional Broadband Network Limited |
| North Frontenac Telephone Corporation Ltd. |
| North Renfrew Telephone Company Limited Trade |
| Northern Native Broadcasting (Terrace, B.C.) |
| Novus Entertainment Inc. |
| NWIC Inc. |
| Office des télécommunications éducatives de langue française de l'Ontario |
| Ontario Educational Communications Authority (TVO) |
| OnX Enterprise Solutions Ltd. |
| Ooma, Inc. |
| Orange Business Services Canada Inc. |
| Outsource IT Computing Inc. |
| OUTtv Network Inc. |
| Paramount+ and Pluto TV |
| Pattison Media Ltd. |
| Peace River Broadcasting Corporation Ltd. |
| Pelmorex Weather Networks |
| Pinnacle Communications Ltd. |
| PlanetHoster Inc. |
| Point to Point Communications (Barrie) Ltd. |
| Ponts Jacques Cartier Champlain Inc. |
| POYNT360 Inc. |
| Prime Communications Services Ltd. |
| Purple Cow Internet Inc. |
| Qu Data Centres Limited Partnership |
| Quadro Communications Co-operative Inc. |
| QuantumShift Communications, Inc. |
| Québec Internet Inc. |
| Québecor, Groupe TVA, Vidétron et Fizz |
| Quinte Broadcasting Company Limited |
| Radio 1540 Limited |
| Radio Beauce inc. |
| Radio Beauséjour inc. |
| Radio communautaire de la Rive-Sud inc. |
| Radio communautaire du Saguenay inc. |
| Radio communautaire F.M. de la Haute-Gatineau inc. |
| Radio Edmundston Inc. |
| Radio Gaspésie inc. |
| Radio Markham York Incorporated |
| Radio MF Charlevoix inc. |
| Radio Nord-Joli inc. |
| Radio-Acton inc. |
| Rally Enterprises & Communications Corp. |
| Rawlco Radio Ltd. |
| Rebtel Networks AB |
| Regional Municipality of York |
| Revolution IP Inc. |
| RFNow Inc. |
| RingCentral, Inc. and RingCentral Canada Inc. |
| RNC Média inc. |
| Roadpost Inc. |
| Rock 95 Broadcasting Ltd. |
| Rock Networks (H&M) LP |
| Rogers Communications Inc. |
| Roku Inc. |
| Salt and Light Catholic Media Foundation |
| Sangoma U.S. Inc. |
| Saskatchewan Telecommunications (SaskTel) |
| Savoir média |
| Securebyknowledge Inc. |
| Sentex Communications Corporation |
| Services et solutions professionnels en télécommunication |
| Sher-E-Punjab Radio Broadcasting Inc. |
| Sierra Wireless, ULC [Semtech] |
| Simnet Inc. |
| Sirius XM Canada Inc. |
| Smart Choice Communications, LLC |
| Smart IP Inc |
| S-Net Communications, Inc. |
| Société de Télédiffusion du Québec (Télé-Québec) |
| Sogetel inc. |
| Sohonet Inc. |
| Solist Inc. |
| Solo Cable Solutions Inc. |
| Sonème (2007) inc. |
| Sony Pictures Entertainment Inc. (Crunchyroll, LLC, Culver Max Entertainment Private Limited, Game Show Network, LLC, Sony Pictures Television Advertising Sales Company) |
| Space Exploration Technologies Corp. (Starlink) |
| Spectrotel Holding Company, LLC |
| Spectrum Telecom Group Ltd. |
| Spotify AB |
| Sprinklr, Inc. |
| SSI Micro Ltd. |
| Starboard Communications Ltd. |
| Stingray Group Inc. and Stingray Radio Inc. |
| Stratus Networks, Inc. (c/o General Solutions Ass., LLC) |
| Sunco Communication and Installation Ltd. |
| Sunwire Inc. |
| SWIFTCCL.CA Internet Services LP |
| Targo Communications Inc. |
| TbayTel |
| TekSavvy Solutions Inc. |
| Télé Inter-Rives ltée |
| Telecom Metric Inc. |
| Télécommunications Grimard inc. |
| Telefonica Global Solutions USA Inc. |
| Telesat Canada |
| Télé-Systèmes M.J. inc. |
| telMAX Inc. |
| Telstra Incorporated |
| TELUS Communications Inc. |
| TeraGo Networks Inc. |
| TerreStar Solutions Inc. |
| TextNow, Inc. |
| The Corporation of the City of Kelowna |
| The Miracle Channel Association |
| The North America Connect it Networks Company Inc. |
| The Public Sector Network [Peel] |
| The Westport Telephone Company, Limited |
| thinQ Technologies, Inc. dba Commio |
| TLN Media Group Inc. |
| TOPS Telecommunications Inc. |
| Touch Canada Broadcasting Limited Partnership |
| Trafalgar Broadcasting Limited |
| Triton Networks, LLC |
| Truespeed Internet Services Inc. |
| Trust Communications Ministries |
| T-Systems North America, Inc. |
| Tuckersmith Communications Co-operative Limited |
| TV Hamilton Limited |
| TV5 Québec Canada |
| United Christian Broadcasters Media Canada |
| University of British Columbia |
| UNNO INC. |
| Utilismart Corporation |
| Utility Network and Partners Inc. |
| Valley Fiber Ltd. |
| Vaxxine Computer Systems Inc. |
| Vector Security, Inc. |
| Verizon Canada Ltd. |
| Versature |
| Vertisoft Inc. |
| Vianet Inc. |
| Ville de Québec |
| Ville de Saint-Lambert |
| Vincent Communication and Controls Ltd. |
| Vista Radio Ltd. |
| Vodafone US Inc. |
| Volli Communications Inc. |
| Vues & Voix |
| WaveDirect Telecommunications Corporation |
| Weave Communications Canada Inc. |
| Westman Media Cooperative Ltd. |
| WeWork Canada GP ULC |
| Wifiplex inc |
| Wightman Telecom Ltd. |
| Wild TV Inc. |
| WiMacTel Inc. |
| Windstream Enterprise, on behalf of Intellifiber Networks, LLC, McLeodUSA Telecommunications Services, LLC, and Windstream New Edge, LLC (collectively, "Windstream") |
| Wired For The Future Ltd |
| Xplore Inc. |
| Ymax Communications Corp. |
| YouTube [Google LLC] |
| Zayo Canada Inc. |
| Zendesk, Inc. |
| Zoleo Inc. |
| Zoom Voice Communications, Inc. c/o Fasken |
| ZoomerMedia Limited |
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