Responsibilities and Regulatory Obligations
Non-facilities-based providers are entities that do not own or operate transmission facilities1. Non-Facilities Based Providers offer telecommunications services including services provided by exempt transmission apparatus.
Responsibilities for all non-facilities-based providers…
- You must register with the CRTC
- You must comply with 9-1-1 obligations
- You must obtain a BITS license if you carry telecommunications traffic between Canada and another country.
- You are required to file data on a regular basis with the CRTC’s Data Collection System (DCS).
- You are not subject to ownership and control regulations.
Non-facilities-based providers also have additional regulatory obligations, including (but not limited to):
- The consumer safeguard obligations that are included in, but not limited to, the following regulatory policies:
- Application of the 9-1-1 regulatory obligations directly to non-carriers offering and providing telecommunications services (Telecom Regulatory Policy CRTC 2016-12)
- Review of the structure and mandate of the Commissioner for Complaints for Telecommunications Services Inc. (Broadcasting and Telecom Regulatory Policy CRTC 2016-102)
- Application of certain consumer safeguards for payphones directly to competitive payphone service providers (Telecom Regulatory Policy CRTC 2016-295)
- Application of regulatory obligations directly to non-carriers offering and providing telecommunications services (Telecom Regulatory Policy CRTC 2017-11 and 2017-11-1)
- Local Pay Telephone Competition (Telecom Decision CRTC 98-8)
- Changes to the contribution regime (Telecom Decision CRTC 2000-745)
- Application concerning access by Internet service providers to incumbent cable carriers' telecommunications facilities (Telecom Decision CRTC 99-11)
- Competition in the provision of public long distance voice telephone services and related resale and sharing issues (Telecom Decision CRTC 92-12)
There are exemptions from the registration obligation for certain resellers of telecommunications services, in cases where all the telecommunications services offered and provided by the reseller meet at least one of the following criteria:
- the service is offered without an explicit charge;
- the service is offered on a temporary basis only to individuals located on the reseller’s premises; or
- the service does not allow individuals to engage autonomously in two-way voice telecommunications or to access the Internet autonomously.
However, being exempted from registration, does not exempt from any consumer protections and other obligations.
|Types of Non-Facilities-Based Providers||List of Providers|
|Resellers of Telecommunications Services (RTS): This type of reseller sells or leases a telecommunications service provided by a Canadian carrier to the reseller on a wholesale basis.||List of Telecommunications Services Resellers|
|Resellers of High Speed Retail Internet Service (RHSRIS): are entities engaged in the resale of internet services to retail customers.||List of High Speed Resellers|
|Digital Subscriber Line (DSL) Providers: This type of provider provides DSL service. They do not provide the telephone line over which the service is delivered. Digital subscriber line (DSL) service provides high-speed access to digital networks via the same copper telephone lines that are used for common voice telephone services.||List of DSL Providers|
|Competitive Pay Telephone Service Providers (CPTSP): This type of provider installs and maintains pay telephones in commercial and/or in public spaces||List of CPTSPs|
|Proposed full MVNO: A proposed full MVNO is a company that intends to meet the eligibility requirements of a full MVNO within 12 months. The proposed full MVNO must notify the Commission in writing of its intention to become a full MVNO. Based on this notification, the company will be registered as a proposed full MVNO.
Other information for Proposed full MVNOs
|List of Proposed full MVNOs|
|Full Mobile Virtual Network Operators (full MVNO): A full mobile virtual network operator is an full MVNO that meets these criteria:
||List of full MVNOs|
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