Responsibilities and Regulatory Obligations
Non-Facilities-Based Providers

Non-facilities-based providers are entities that do not own or operate transmission facilities1. Non-Facilities Based Providers offer telecommunications services including services provided by exempt transmission apparatus.

Responsibilities for all non-facilities-based providers…


Non-facilities-based providers also have additional regulatory obligations, including (but not limited to):

Registration exemption…

There are exemptions from the registration obligation for certain resellers of telecommunications services, in cases where all the telecommunications services offered and provided by the reseller meet at least one of the following criteria:

  1. the service is offered without an explicit charge;
  2. the service is offered on a temporary basis only to individuals located on the reseller’s premises; or
  3. the service does not allow individuals to engage autonomously in two-way voice telecommunications or to access the Internet autonomously.

However, being exempted from registration, does not exempt from any consumer protections and other obligations.

Administrative obligations

Types of Non-Facilities-Based Providers List of Providers
Resellers of Telecommunications Services (RTS): This type of reseller sells or leases a telecommunications service provided by a Canadian carrier to the reseller on a wholesale basis. List of Telecommunications Services Resellers
Resellers of High Speed Retail Internet Service (RHSRIS): are entities engaged in the resale of internet services to retail customers. List of High Speed Resellers
Digital Subscriber Line (DSL) Providers: This type of provider provides DSL service. They do not provide the telephone line over which the service is delivered. Digital subscriber line (DSL) service provides high-speed access to digital networks via the same copper telephone lines that are used for common voice telephone services. List of DSL Providers
Competitive Pay Telephone Service Providers (CPTSP): This type of provider installs and maintains pay telephones in commercial and/or in public spaces List of CPTSPs
Proposed full MVNO: A proposed full MVNO is a company that intends to meet the eligibility requirements of a full MVNO within 12 months. The proposed full MVNO must notify the Commission in writing of its intention to become a full MVNO. Based on this notification, the company will be registered as a proposed full MVNO.
Other information for Proposed full MVNOs
List of Proposed full MVNOs
Full Mobile Virtual Network Operators (full MVNO): A full mobile virtual network operator is an full MVNO that meets these criteria:
  • It is registered with the CRTC
  • It owns and operates core network hardware (e.g., switches or routers) separate from all Wireless Service Providers.
  • It has a service profile management system (e.g., Home Location Register; Home Authentication, Authorization, and Accounting; or Home Subscriber System) for end-user devices that can access Wireless Service Provider networks in Canada.
Other information for full MVNOs
List of full MVNOs
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