Telecom application checklists and Frequently Asked Questions

This page has checklists outlining all the information you need to include for:

It also has

Before you submit your first tariff application, regulated companies should get a block of assigned numbers from the CRTC through the procedure form.

Tariff application checklist

A complete tariff application must contain these elements:

Cover letter

The cover letter must include:

The last paragraph of the cover letter must include:

Address the cover letter to:
Executive Director
Canadian Radio-television and Telecommunications Commission
Ottawa, Ontario
K1A 0N2

Description page

The description page must include:

Tariff pages

You must include the proposed tariff pages for all tariff applications. If the type of application is Retail Group A you must also file copies of the existing tariff pages. The proposed tariff pages must be filed in the format described in the CRTC tariff regulations.

Tariff pages must include:

Top of page:

Followed by:

Bottom of page:

Supporting documents

Supporting documents are any additional files that accompany your application. For example, documents that are required to demonstrate that the filing meets price cap indices and/or the price floor test rules are supporting documents.

Agreement application checklist

Your application must include:

Cover letter

The cover letter must include:

Copy of the agreement

You must include:

Filing information that is designated as confidential or ex parte

If you are submitting information in your Tariff or Agreement application that is considered confidential you must:

If you are requesting ex parte treatment of the application, write EX PARTE in bold, at the top and bottom of the cover letter and the description page and at the bottom of the proposed tariff pages (if applicable).

Frequently Asked Questions

What if my application is incomplete or incorrect?

The Commission may return any application that is incomplete or incorrect so that the application may be corrected, or the Commission may send you a letter and formally close the application.

What if I need to make a change to a tariff application I already sent in?

That will depend on what you want to change.

If you only want to correct typographical errors in your tariff pages, re-send your application with a letter asking us to replace your original submission.

If you want to make any changes to the rates or the terms and conditions described in the tariff pages, you must make an amended filing.  This is referred to as an A filing. If you have more changes of a similar kind, you may file additional amended filings which are referred to as a B filing, a C filing and so on.

When submitting an amended filing:

How do I submit a telecom application package?

Use My CRTC Account to submit your telecommunications application package electronically.

How do I know what type of application to choose for my filing?

You can find a full description of the types of application filings in Approval processes for tariff applications and intercarrier agreements, Telecom Information Bulletin CRTC 2010-455, 5 July 2010. 

Do I need to submit a complete Telecom application if a Commission decision or order directs me to issue new tariff pages?

From time to time the Commission may publish a decision, order, or Commission letter that directs telecom service providers to issue revised tariff pages reflecting the Commission’s decision.  In such a case, you may simply submit to the Commission the updated tariff pages without a description page or a request for approval; a full telecom application is not required.  If the Commission directs telecom service providers to file for Commission approval revised tariff pages, a complete Telecom application is required.  

Where can I find more information about Telecom Applications?

The following documents contain information that may help you with your application:

Approval processes for tariff applications and intercarrier agreements, Telecom Information Bulletin CRTC 2010-455, 5 July 2010.

Canadian Radio-Television and Telecommunications Commission Rules of Practice and Procedure (SOR/2010-277).

Implementation of new Rules of Practice and Procedure, Broadcasting and Telecom Regulatory Policy, CRTC 2010-958, 23 December 2010.

Guidelines on the CRTC Rules of Practice and Procedure, Broadcasting and Telecom Information Bulletin, CRTC 2010-959, 23 December 2010.

Procedures for filing confidential information and requesting its disclosure in Commission proceedings, Broadcasting and Telecom Information Bulletin CRTC 2010-961, 23 December 2010.

Telecommunications Act

Can I call someone if I have more questions about my application?

If you are a telecom service provider you can contact Telecom Info at 1-877-793-8444. If you are not a telecom service provider, you can contact the CRTC at 1-877-249-CRTC (2782).

Where can I find more information about submitting my applications electronically using My CRTC Account?

Follow these instructions for submitting documents securely online using My CRTC Account, or visit Support for My CRTC Account.

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