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CISC Administrative Guidelines

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5. Process

5.1 General

The following sections address the process for task introduction and acceptance and the implementation of task resolutions.

5.2 Steps

Steps in the process include:

  1. Task initiation

    A task is initiated either by direction from the CRTC or by a written proposal from a party. The CRTC may initiate a task in order to be provided with information and a recommendation on a specific subject. A participant may request that a specific task be undertaken.

    A task proposed by the CRTC will be promptly assigned to the appropriate WG by the SC. Alternatively, an Ad-Hoc group may be set up. A task proposed by a party at a WG meeting is subject to acceptance by the WG. If the WG accepts the task, the party that has proposed that task, will complete a Task Identification Form (TIF) (see Appendix 2), and the SC shall be informed of the new TIF.

    As a general rule, the following process will be followed once a TIF is initiated:

    1. The TIF will be registered with the SC Chair by the WG Chair. The WG Chair registers the TIF with the SC Chair for acceptance;
    2. Once accepted by the SC, all new TIFs are to be sent to the CRTC as per Appendix 7;
    3. The WG will identify a member in the WG (generally the originator) in the WG to sponsor the task. The sponsor will become responsible for documenting and seeing the task through its completion;
    4. The task description will be an identifiable deliverable that is expressed in an objective manner; and
    5. If any party is dissatisfied with the WG's disposition of the task, he/she may bring the issue to the SC for consideration;
  2. Task Work

    Parties prepare Contributions (see Appendix 3) to provide and explain their views and propose alternatives for the completion of the task. Meetings are held, proceedings are recorded and the task moves to completion.

    Parties must participate in the ongoing work to ensure that their views are expressed and discussed. Parties coming into the process at a late time are not necessarily helpful and could delay the process. Further, latecomers may find it difficult to alter the course taken prior to their participation.

    Recorded contributions in the form of documents are an important part of the task process. These provide fundamental ideas and positions relevant to clarifying the aspects of the tasks and facilitating the finding of consensus outcomes.

  3. Task Impasse

    There will be occasions where an impasse is reached or it becomes obvious that a consensus cannot be achieved. If a consensus is not achieved, and no party wishes to initiate a Dispute, the WG Chair should prepare a Report to the SC outlining the situation.

  4. Task Consensus

    When a consensus is achieved on the outcome of a task, a TIF Report is prepared (see Appendix 6).

    A WG's consensus is considered to have been achieved when the completed report, after having been available to WG members for not less than 10 business days, is unanimously approved by the WG. Approval by a WG party is deemed unless the party has filed a dispute or an objection with the Chair of the WG.

    After a consensus is achieved in the WG, the Chair forwards the Consensus report to the SC Chair. The SC will consider the report at a meeting scheduled not fewer than 10 business days after the report is circulated by the SC chair.

5.3 Consensus Report

The WG Consensus Report is reviewed by the SC and the SC takes such action as deemed appropriate.

5.4 Dispute

When a party considers that further progress cannot be made on a task, that party should initiate a dispute and thereby invoke the dispute resolution process described in Section 7 of this document. A Dispute Information Form (DIF) is prepared (see Appendix 4) by the party initiating the dispute.

DIFs shall also be reviewed by the SC. The objective is to determine whether additional direction can be given to the WG so that work can resume or determine that a more direct participation by CRTC staff may be advantageous.

If the determinaion of the SC is that there is no chance for further progress, the dispute will be referred to the CRTC. Details of the dispute resolution process are outlined below.

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