Retail Quality of Service Indicators Reports: 8660-C12-201000116

Pursuant to Regulatory Policy 2009-304


See also Reports for previous years


Bell Aliant Regional Communications, Limited Partnership

Bell Canada

MTS Allstream Inc.

Northern Telephone Limited Partnership

Northwestel Inc.

Saskatchewan Telecommunications (SaskTel)

Télébec société en commandite

TELUS Communications Company

TBayTel


Referenced Documents:

2009-05-25 - Telecom Regulatory Policy CRTC 2009-304. In this decision, the Commission updated the retail quality of service regime in non-forborne markets for incumbent local exchange carriers with over 25,000 network access services. The Commission also modified the information requirements related to the retail quality of service regime. The Commission determined that the retail quality of service regime in non-forborne areas, for ILECs with more than 25,000 NAS, will include the following three indicators and standards:


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